Egg in sausage mc muffins overcooked. Usually perfect. Always fast friendly service.

the fries were all cold, she told me i was waiting for fresh ones. they were all out of the drink i ordered but didnt offer a refund.

This location is just so so dirty. No clean tables and the AC doesn't seem to be on in the playground room. We live nearby and are continuously disappointed. Could be easily rectified but no one seems to care. read more

McDonald's - Another nasty spill no one seems to care to clean up. - Fast Food Near Me - Tucson, Arizona

Customer service is the worse they don't take out the trash and the tables either wet or filled with the fry salt

No customer service! I ordered a happy meal then got a regular meal. Asked to fix the problem and basically refused. Saying I already paid. This was in the drive thru. The lady acted like she couldn't fix the problem. Very poor customer service! read more

Food quantity and quality slipping at Mickey D's. Prices too high for what you get. They should take lessons from the Burger King at Camino seco. read more

The guy told me to drive around to the other side to wait for my order. After waiting 20 minutes I called the store, only for the lady to put me on hold for 4 minutes, until the employee brings out my order. Which was missing the condiments that I asked for at the window. I said why do you leave me out here waiting for my Oder? "sorry it's busy". I can see no cars in the drive and it doesn't appear to not be busy at all. I feel there is a management and lack of professionalism problem at this Houghton and Broadway location. read more

Nice McDonald's on the Far East side. Very quick. Nice staff. Brought my daughter here who wanted breakfast read more

McDonald's - Inside - Fast Food Near Me - Tucson, Arizona

The most recent time I ate at this McDonald's left me very sick the following night. I had two double cheeseburgers and a medium fry. The buns were stale, the meat over cooked, and the cheese cold. There are far better quality locations in town, and this one isn't it. read more

Today I entered the drive thru, ordered my food from a very pleasant young lady. As I pulled forward to the food window. I was blocked 1 ft from delivery. A big truck blocked the exit. When I expressed my concerns to the drive thru employee she told me it was easier and didn't affect me. A drive thru is meant to remain open that is why there is a pick up area for waiting. It is not only for moving business along it is also a gravely serious safety issue. When I complained to manager inside she basically told too bad it was easier for them. Well so is my not feeling like a welcome and safe customer. Too bad customer service is dead at this store. Beware!!! read more

We're past Covid now and the labor restrictions. Why is this store and many others around town posted as open 24hours. Went there around midnight and every light if off. Change your posted times! read more

I don't know why this location has such bad reviews. I don't come here too often but I do bring my daughter to play in the play area and it's always clean and the food has always been fresh, never messed up. Even if going through the drive thru we have never had anything given to us in bad condition. This is my favorite one I stop at if I need to go to McDonalds. read more

McDonald's - a Big Mac on Halloween - Fast Food Near Me - Tucson, Arizona

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Only 5 customers inside and yet every table is dirty with crumbs on table tops, seats etc. i guess they don't clean up inside. I was going to take a pic but can't see anything. Get it to go people. Although the unclean dinning area makes me question what the kitchen looks like. read more

So I went in to this location this morning and ordered two double cheeseburgers to go and it took them 20 minutes to make my food when I got home eight minutes later the food was not even hot. I called back to inform them of the situation and the manager did apologized to me by saying "sorry about that" but never offered to replace my order or make it right. I hate to call and complain I work in the industry and as a consumer I'm never going to ask an establishment to replace my food if a mistake was made or if it doesn't taste good I will leave that up to them to make that call to continue to have my business. Will not return to this location On a sidenote I've only gone to this location one other time and ordered a double bacon cheeseburger which I ate there but when I opened it up it had no bacon on it and I informed them of this they just took the burger back and put bacon on it rather than making me a fresh one. I should've never gone back to this location no customer service and poor worth ethic read more

It took 5 min on a cash register to place a 3 positions order. The food was terrible and all went to a trash bin. The tray was wet. And they forgot to put the sauce. I didn't ask for a refund because it looks like they hire inclusive people and I highly support it. Take into account their prices just now: - a double cheeseburger (2 extremely thin - near 2 mm - beef patties, just 3 pickles slices, a teaspoon of ketchup, an old tasteless bun); - medium fries (overdried and barely warm); - small coffee. It costs near $10 for absolutely trash food. That is unbelievable. read more

Worst McDonald's over ever been too . As I was paying I told the manager I forgot to give her the code and she can't too late . I didn't even pay yet , and I asked for a manager and she said she's the manager which is true I saw her badge and she said she couldn't do a anything about it . I was too hungry otherwise we should have just not accepted the food and not pay for it . Never coming back here again !!!worst customer service read more

Manager wouldn't give husband Military Discount on items that weren't discounted because it had a $2 Mc chicken with the order. BAD BUSINESS! read more

We had a late doctor appointment, so we decided to grab some quick food at McD's for dinner afterwards. And what better time than when the McRib is available?! Personally, I don't like that sandwich, but my husband does, and they offer a second sandwich for just $1.00 when you buy a meal. Good deal, if you want that much food. The fries were good as usual, and they put just a bit of extra sauce on my Big Mac, just like I asked for. Everything was served to us hot. Overall, the food is what you would expect from McD's. Not the best food in the world, but consistent. The service was friendly, chatty, and pleasant. This location has a kids' PlayPlace, and it was very busy when we were there, but the restaurant was still clean and orderly. The also have free Wi-Fi, which is nice. While we don't want to eat here for dinner very often, my husband and I both agree that this turned out to be a quick, cheap, and peaceful dinner. It's not a 4 star restaurant, but compared to other McD's and fast food like it, it was a better experience. read more

This locations is horrible. Service sucks and they are always short on the fries. I'll drive further for better service and the right amount of fries we are paying for. read more

Ordered from app, ahead of everyone else, and the staff working was socializing and distracted from their job. Been waiting 20 minutes for an order that should've taken less than 10. Horrible staff, don't waste your time or money. read more

So very disappointed in the constant lack of attention the crew takes in making a fish sandwich. It's bad enough that they only serve a HALF SLICE OF CHEESE, but to then not prepare the sandwich in a manner that centers the food on the bun is appalling! Is it McDonald's countrywide, or is it this franchise owner? I don't know. BTW, the cheese, the half slice of cheese was hanging half off the sandwich, so I only got a quarter slice of cheese. My assessment. McDonald's just doesn't give a damn about their patrons. read more

McDonald's - a fish sandwich in a box - Fast Food Near Me - Tucson, Arizona

Almost $16 for 2 large fries & 10 piece McNuggets! Last visit to McD's. Bye, bye...

This restaurant is clean and conveniently located. However, I was annoyed with the staff. I walk in and there's tons of staff and two people near register. The woman ask me if I have ever used there self service system. I said no and she said if you have any issues let us know. It took forever to use and the entire time they just stood around chatting. They could have easily took my order and they did same thing to the person after me. Then I ordered the $6 meal and it comes with a hot pie. I choose the strawberry and when I picked up my order they ask if I would take a apple instead. I told them I did not care for Apple. They then told me it would be 15 minutes. I said that was fine I ate my entire meal and went back up to get the pie and they forgot to put it in oven. So, they said they would do it then. I told them I was done and ready to go. I ask them to just refund the pie. They "said they could not do that because it was combined and a deal and not sold separately". The manager could tell I was getting annoyed. So, he offered a ice cream instead. I told him I don't eat ice cream. I ask if they could do a frappuccino instead. The manager said if I paid the difference. I basically had to tell them that this was their fault they should not be making me jump through hoops. After, he said it fine. However, she's a giving a small. They need to work on customer service. Also, on a side note the apple pie they gave me intially when I declined it. Instead of offering to the other person in my party or the kids behind us. He just tossed it in the trash. I didn't want it but I didn't like the idea of them just wasting it. read more

The employee Sidel was absolutely wonderful! Unlike some other employees he was kind a courteous throughout the whole transaction. He wished me a good night and had a smile on his face! read more

service was eh. gave my food to another person. staff was nice but just uncoordinated

We like to come to this location after church, but have become progressively more disappointed with the food and service. People waiting over 20 minutes for their food, serving raw burgers and not serving customers in order of arrival. read more

I like this store. Friendly staff, good food, fair prices. Yes, I hate the kiosk so that's why I DON'T USE IT Still.... great staff, friendly etc 5 STARS. read more

Every Time I've been at this location the order is wrong going through the drive-through. I don't know who it is, possibly the owner is wearing a dirty shirt and shoes that are too big for his feet. He looks like he should be taking out the garbage and he's delivering food to cars. Not impressed with this franchise at all! read more

This place is horrible. Nice looking new building - horrible customer service. We walk in and see a manager making his own coffee. I wait to be asked if my order can be taken but nothing. I used the self service. I was having issues and asked an employee as she walked by fir help but she just walking. Turns out, one of the two was broken. We finally get our order. Of course no napkins were brought with our order. Go looking for some but none to be found. Wait another 5 minutes at the counter until someone cone to greet me. Meanwhile I listen to what the employees did over the weekend and what coffe flavor they enjoy. Horrible customer service. read more

I just want to know why the prices are ridiculously high. Kids can't get a low priced ice cream cone on a hot day.

So I don't like to eat this stuff often so when I do I am having higher expectations than what I was given tonight. First I go to order what I was craving in the first place and they tell me at -at 8:30PM during dinner rush- that they forgot to brew the sweet tea. Than after that I waited behind some people getting food after paying for 10 mins then had to pull around an additional 10. 20 mins total for fucking chicken nuggets. #neveragain read more

This is your typical McDonald's. They do have a play area. The service and food is as you would expect for McDonald's.

Fuckin terrible. They really skimp you on the sauce. Shit dawg, I bought 10 chicken tenders and they only hooked your boy up with one barbecue and one ranch. Whoever the GM is fire that asshole because it's the same thing every time. F*** you guys. read more

This is the Mcdonald's closest to where I live, and although I wouldn't say that I frequent it, I have been here a handful of times and have received nothing but excellent service. Truly above and beyond what I would expect from a fast food establishment, I have always been treated with utmost respect whether going through the drive-thru or dining in. My order is always correct and I always leave with a smile on my face. read more

It is one of the worst McDonald, part of that Diaz group. There management style is apparently hands off. Called rep listed on receipt. Message stated a return call would be made. Still waiting. read more

My wife wanted to go thru their drive thru this morning. Since she was driving I didn't have much of a choice. I generally avoid drive thrus since I always get stuck behind some dumbf*ck who doesn't know what a hamburger is or wants to know if the eggs come from free range chickens or crap like that. This morning, 2/21/16, the drive thru wait was very long. I wanted unsweetened iced tea for the drink but the order taker kept reading back "sweet tea", probably because they're on a mission to kill off all the diabetics in the nation so they won't burden the health care system. Once that was straightened out we advanced to pay for the order, after which we were subjected to a fifteen minute wait. Maybe they have some workers who don't know what a hamburger is either but yet all of them think they deserve $15 an hour for not knowing that. We finally got the order, they did apologize for the long wait, but I'm not lovin' it and I will never be going there again. I would say that all supervisory personnel should be made to wear paper bags over their heads when they are not working, which to most of us means when they're at home or elsewhere within public, except that they're not working even when they're there, and wearing paper bags over their heads would likely mean an OSHA violation that they can add to their always overheated coffee. When we got home we discovered that they got the order wrong, which is not really surprising considering how the place is run. Don't hold your breath waiting for some corporate bigwig or district manager responding to this. They might know that they're abject failures and are too embarrassed to respond. Or maybe they just don't care. They should definitely be wearing paper bags over their heads. read more

Very rude manager tonight. I used the drive thru. I stopped at the first window where you pay. Sitting there I heard someone yelling looked up the manager had his head out the window yelling at me. They should put a sign in n the window or inform you to come to the 2nd window. Then the get to the window no sorry or anything just my total. He shoves the order at me so hard I almost drop it. No change given back( he only owed me $.05 but he shut the window and didn't come back). Then I get home the pies sticker read must use by 6:06pm 9/7/2016. It's past 8 pm 9/7/2016. We've had problems at this location before. We'll never go back. Good customer service isn't hard. Mistakes happen but this location is full of them & way to many rude managers!!!! read more

McDonald's - I get home the pies sticker read must use by 6:06pm 9/7/2016. It's past 8 pm 9/7/2016. I gave this location 1 * below!! - Fast Food Near Me - Tucson, Arizona

Horrible! Not that the Tucson McDonald's are model Micky Ds to begin with, but this one is terrible. The service is a joke. Rude, attitudes. Has a play place, been here a few times and not once was it not filthy. Seriously, surprised the health department has not shut this place down. There will be 5 people milling around behind the counter and you have to beg to get them to cleanup a spot read more

Rude employees! The tables are always dirty! Higher prices than other McDonald's.

What is the deal with getting cold fries? I ask them if I can get hot fries and the always say sure no problem but when I get me fries they are old an soggy. I just want hot fries. How is that so impossible. The only reason I go to this place is because it's the closest one, no other reason. read more