Had a great and fast experience ordering via DoorDash. My friend and I were craving McDonald's breakfast and it hit the spot. Food was still hot when it arrived. I love their pancakes! The sausage and egg was good too. It also came with a biscuit and hash brown . Can't beat the price! read more

McDonald's - Burgers Near Me - Stuart, Florida

I am filing a formal complaint regarding the McDonald's at 7596 SW Lost River Rd, Stuart, FL 34997. Within the past two weeks, I have twice ordered a Diet Coke at this location and was given regular Coke instead. I am diabetic, so I specifically ask at the drive-thru window, "Is this Diet Coke?" Both times I was told yes. Giving a diabetic a sugar-sweetened beverage after specifically confirming it is diet is more than a simple order mistake and could have serious health consequences. On September 23 at approximately 7:30 a.m., I went inside specifically to make management aware of this recurring problem. I spoke with the female manager on duty and explained what had happened and why it concerned me. Her response was essentially that she wasn't there when it happened. I was not asking for free food, a refund, or compensation. I simply wanted management to take the issue seriously and make sure employees understand the importance of correctly identifying regular and diet beverages. When I asked for the district manager's name, she refused to provide it. I then asked for her name, and she also refused to provide that. The conversation escalated because I felt a legitimate health and safety concern was being dismissed. As I was leaving, I could hear her discussing the incident with employees and complaining that she was being blamed even though she wasn't working when the drinks were served. I was not blaming her for making the drinks. I was asking the manager on duty to address a recurring problem at the restaurant she was managing. I am requesting that the franchise owner or district manager contact me and explain what corrective action will be taken regarding both the beverage issue and how this complaint was handled. read more

The building is well maintained and clean. The problem is the speed of service when you place orders online I placed my order arrived 16 minutes later and had to wait another 14 minutes for the order. Total speed of service time 30 minutes. It seems you have all of the service dedicated to the drive-through and eat in orders and takeout are basically ignored or given just one person to serve everybody You are truly Mick sucking. The one person working the counter is working very hard. It's not his fault. read more

I am only here because it was the only place open on way to work. The food usually sucks! I ordered from the mandatory kiosk and I didn't get a receipt, why don't they just close down the unkempt uninviting lobby at these McDonald's!!! They obviously don't want people in their lobby!!! McDonald's really went to hell!!! read more

Went through the drive through ordered a quarter pounder, the guy couldn't find the button took forever. He finally found it, then we ordered the new ice cream drink from the movie , his reply was, " UUGGHHH NO!" . it's right on the sign as a special limited offer.And we're told no no reason, just no, this is so unacceptable.I don't know who raises these kids or even worse, who hires them.But i'm sick of paying so much for fast food and getting treated like s*** by some.Idiot. mcdonald's and everywhere else better wise up were done tolerating it read more

After a long and adventurous weekend, the idea of cooking even a grilled cheese was exhausting! Needless to say, I succumbed to a trip through the Golden Arches drive-thru. The little guy was in his glory and surely had no complaints. I ordered a cheeseburger happy meal with extra fries along with a Sprite for him. The extra fries were for me. ;) I opted for my favorite item on the menu: the vanilla ice cream cone. It paired extremely well with my miniature kids fries! I often judge the Mickey D's experience by how much ice cream they put in my cone. This location passed the test. I would absolutely return. The drive-thru was clean, the cashier was friendly and but for forgetting the cheese on the burger, the order was on point. The forgotten cheese turned out to be a win because little man changed his mind and wasn't disappointed. Gotta love the adaptability of a 4 year old child! read more

McDonald's - a sign for a little love - Burgers Near Me - Stuart, Florida

I come here all the time. It's always a pleasure to be served by my favorite employee there, Axel. He somehow manages to brighten my mood by saying something nice. It looks like he just likes working there or something. He goes out of his way to make everything right when I have the slightest issue with my order. The other kids here are nice too. Just a good weekly experience for me. read more

McDonald's is changing the way they serve their audience. This location is quite small inside with few places to sit and all the ordering is either via their app or through some touch screens inside. Pretty much no interaction with personnel since no one is their to greet you and when you do see someone they are behind plexiglass. The food was fine and correct. Its just different from the usual McDonald's but this seems the way things are going. read more

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Marie was a great person and server inside, awesome person. Food was great, tasted fresh and cooked efficiently. Definitely recommend this location. read more

If you want your time wasted, your order wrong, and treated like an inconvenience instead of a customer this is your McDonalds. It's a mile from my home and I can assure you I will be going to the one further away to avoid this place. I keep telling myself after using this McDonalds for years now, "maybe they have new staff and changed their ways" I'm wrong every time. New staff but service continues to get worse. I'm the one at fault here because after countless wrong orders, I gave them my business and chalked it up to "maybe they are having a bad day" and moved on. Today, was the last time I'll be using this McDonalds and will be sure everyone I know, knows what to expect from this establishment. I went in for my usual, not complicated at all steak egg and cheese bagel with a hash brown. No modifications or anything just a regular menu item. Usually they forget a hash brown, no big deal I don't need the calories and I let them have that. Not once ever going back for the hash brown because I don't want to hold up the line or bother checking my bag, I shouldn't have to for 2 simple items. But today, was the second time they gave a bacon egg and cheese bagel instead of a steak egg and cheese bagel. I decided you know what, I don't like bacon and I've given them enough food at this point and the last sandwich they messed up I gave to a homeless guy. So, I went in to swap out the sandwich. The first lady was very nice and said we'll fix it. And had a nice smile about it. Shame she isn't running the place. Then I'm assuming (possibly) a manager or team leader took the sandwich and threw a fit about a receipt they never gave, I'm sure there's cameras, would love to see that. Then the much more professional first woman said another customer must have gotten the steak egg and cheese bagel. And to reiterate this, the cook stated she made one. Yet in my bag was not that as evidenced by me having in my hand and giving it back to them. So the original thought probably given to another customer. Then the (maybe) manager with long hair and had some type of clothing on her head said "the wrong thing didn't go out" and the nice woman came to check the price difference of 5 cents! Again, she's probably just doing what she was told. But the fact is the "manager" or whoever acted like they were in charge thought I give a crap about 5 cents! You're insinuating that I purposely ordered a cheaper sandwich to drive halfway to work, turn around in this god awful traffic, walk back into the same McDonald's I made my purchase to be insulted all to save 5 cents??? Lady I got news for you, you cost me a lot more than 5 cents in time for you to insult my integrity and time it took to right this review. I don't care about your 5 cents and would happily pay more if it meant I got what I ordered in a timely and correct manner. A side note, there's a sign on their door that says: "To Our Guests We will not tolerate violence or verbal abuse towards our staff and reserve the right not to serve customers behaving in this manner." It's sad because this is the only establishment I've seen in Martin County that has a sign of this nature. There maybe more or could even be a McDonald's general statement for all their buildings. But to have this sign in the first place tells me this is a reoccurring thing at this McDonald's to the point it needs a sign. I don't condone violence and strongly am against it including verbal abuse of any nature regardless if party deserves it or not. I'm not saying previous ticked off customers were in the right at all. I'm saying if this is a reoccurring thing to warrant a sign, maybe just maybe you might be the problem. I can understand people have bad days and it happens a lot in the service industry but insulting your customers is a good way to get a negative response. Fortunately, you won't get any abuse from me just a long review and a letter to your GM. read more

Stop and eat here AT YOUR OWN RISK. You have been warned. i have been all over the world and my father-in-law owned 21 of these, plus i worked in McDonalds for years. This is THE WORST MANAGED McDonalds i have been to in over 30 years! Long wait times, incorrect orders, unintelligible waitstaff, and the menu boards break constantly and take forver to get repaired. That's what i see. Can you imagine how bad it is on the inside where we cannot see? read more

It's 10:00 pm I'm tired all I want is McDonald's and they some how managed to screw up the easiest order‍

They don't have a person you can order from. They make you use the kiosk. 3 ladies who work there were yelling and had a employee issue it was very unprofessional and a lot of people saw it one customer wanted to order from someone and they told her they could not help her and to use the kiosk to order unbelievable someone doesn't need a job! read more

Manager Is Incredibly rude. I asked for sauce, wasn't given it, came to ask for more sauce, and was denied and asked to pay for it. I told her I wasn't given it in the first place and she got visibly upset. She then handed me my sauce finally, and it was from the trash can, already open & busted. Do not come here. All of the employees seemed bullied by her as well. Whoever owns this spot should be more cautious of who they hire. read more

McDonald's - a hand holding a carton of milk - Burgers Near Me - Stuart, Florida

I came here to get food however to gain access you need to either park or go through the drive thru. However the staff are using their grey SUV with license plates cwej58. This is the most ridiculous thing to happen at 5am on Oct 26th 2019, I'm sure the owner has no idea and the staff are just ripping off the poor owner. When I went on line to give feedback their buggy site won't let me enter a valid email. To the owner, FIRE your whole team rostered they are ripping you off. read more

McDonald's - Burgers Near Me - Stuart, Florida

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I love mcd. Most stores are pretty good This one NOT. It took a WHILE to get a cookie and coke for a snack. I was meeting someone there. The crew is loud and not trained and the counter person couldn't order from the counter? Anyway. If there's another mcd nearby try that read more

We went into drive-through and we said hello the lady sounded like she was miserable and said hold on. We waited five minutes later she didn't say anything so we asked hello and she still said hold on and it look like she was on her phone cause we heard tik tok noises in the background and 10 mins later some other cars pulled up in the lane right next to us, and she gladly answered them and took their order immediately, so we just left drive-through in anger. Then we called her manager to see what was going on and like why she was like completely ignoring us, and she was very unprofessional, and she said well she just must been having a bad day. Her shift just ended and she just wanted to go home and it was like you're supposed to be doing your job is like somebody shouldn't be able to help us, but she could help the other people. I do not recommend here do not come here. read more

The slowest drive thru of all. I've made to mistake of ordering here again because of its convenient location. And again trapped in the drive thru that hasn't moved in 10 minutes and there is low volume of traffic. Only 3 cars ahead of me. read more

Worst McDonalds i've been to,all the employees were rude and they they wouldn't fill up my smoothie all the way,saying this is the normal serving for one read more

McDonald's - a hand holding a cup of orange juice - Burgers Near Me - Stuart, Florida

If possible, I would have given this McDonald's zero stars. Unlucky me at the gas pump paying $4.08 a gallon next door while running on empty, this is my second visit to this particular Mickey D's in a month. In drive-thru, I ordered large French Fries for a total after tax of $2.33. As I was driving away with my fries and no ketchup or napkins, I realized that they were overcooked. The sort of overcooked that you see when you are getting the last of the fries and not the first... I drove back around and went into the drive-thru again. I was met with the rude voice of a male cashier who indicated that this was the way McDonald's made their fries. I drove to the window where I met with a female cashier. She stated that I could wait for new fries to be made but that they wouldn't be made special for me. I had to wait until they were all gone before new fries would be made. In a rush to my destination and not interested in the "customer service" friendly attitude, I asked for a refund and left. The Yelp reviews here are truthful. Service and food at this McDonald's is totally lacking. /s/ William E. Lewis Jr., Davie, Fort Lauderdale, Florida. read more

McDonald's - Large overcooked fries... - Burgers Near Me - Stuart, Florida

Probably the second worst McDonald's in history. They serve under-cooked Quarter Pounders. Nothing more to say when they do not follow basic food safety. read more

McDonald's - a hand holding a half eaten hamburger - Burgers Near Me - Stuart, Florida

Says they're open 24 hours but thats false Terrible customer service never has ice cream all around a terrible mcdonalds read more

Worst Mc Donalds ever !!! Corporate should come take a look at how this place is run. Awful Awful Awful stopped off on the way back from ft lauderdale for a quick lunch keep going and don't stop here read more

Out of what I ordered and customer service was poor, and staff indifference was obvious. Why I don't like mcDs anymore

This McDonald's is the worst all the time. It doesn't matter what time of day it is, Or whether that busy or slow, They take forever. Because they absolutely do not care. It's as if whoever does the hiring purposely looks for the absolute most miserable applicants they can find. You would think they were the only ones in the world that had to work for a living. It's an absolute shame that that is the McDonald's in our area that is open 24 hours. And mind you they're supposed to be open in the lobby till midnight but they never are usually by 10 10 30 you can't get in you have to go through the drive thru read more

Restaurant is not open past 11pm. Even though claims it is open 24/7 it is not. Crew puts a sign on the drive thru claiming to be closed just about every night from 11pm-6am. Do not waste your time stopping at this mc Donald's as they will be closed anyways. Aim for the one on the next exit. The crew at this one does not want to work! read more

McDonald's - Almost every night. Don't waste you time! - Burgers Near Me - Stuart, Florida

Thanksgiving morning and the facility was noticeably clean, staff was noticeably friendly, and food was noticeably fresh. Fast food spots usually get a pretty bad rap so I figured we should recognize when they exceed expectations. The corporation could probably care less about my review but I at least hope whoever's managing and their team get this message. Thanks guys! ( 11/28/19 9:20am ) read more

We tried to grab some breakfast here this morning. First, we tried the drive thru - no answer. It was 9:30 in the morning, so we weren't coming too early. So, my husband parked and went in to order. There was a gentleman standing in front of him. A cashier took his order. Then, my husband waited and waited. Finally, he asked, "Could you take my order, please?" The cashier looked at him and said, "No! Go to a kiosk!" That's when we decided to take our business somewhere else! I would not recommend going here if you're traveling, in a hurry, or if you expect someone to treat you in a professional manner. read more

We just stopped in the drive thru to get food and the manager didn't even answer us in the lane and when we went to the window after the fact didn't even acknowledge us, even after honking multiple times. We blantly saw this worker/manager ignore us and continue looking at her phone... absolutely lazy and disgusting read more

First, to the people that are employed at this location, This is a job not high school to stand and talk and laugh. Yea enjoy your job but if you could skip this exit and go to another location. Please do so. They will WASTE your time especially if you are trying to get in and out. The employees are also rude. read more

"SOR. WE CLOSE." Ok McDonalds. I'll schedule a reservation next time. Have a good night.

They're advertised as being opened 24 hrs but both times I have stopped by they were closed. I paid with my mobile app so I had to either wait until they opened or lose my Money. If they're not truly opened 24 hrs they need to change the damn hours to reflect the actual hours. Sloppy management! read more

People, please you all near the kitchen should wear a hair net to keep your hair in place under your hats! We all love McDonalds, I'm sure you can make this place look even more clean than it is by just paying attention to where your hair is. read more

The drive thru is usually super long and defeats the purpose of having it because it would be quicker to park your car and order inside the restaurant than wait in a 10+ line. The staff are nice enough but not very efficient. The food is standard McDonald's fare; not great but edible when you need something quick. Overall, not the worst McDonalds I have been to but not the worst. read more

Worst McDonald's experience. Manager told me at the drive through window to "pull up to the window", and after waiting for 4 minutes, informed me that they are closed in a harsh tone. read more

Doesn't do all day breakfast it's 2020 wtf also I think it's going through some exterior renovation on the first drive through window

Ordered a m&m McFlurry with extra m&ms and I basically got vanilla ice cream..ridiculous

Every time I have been to this location, the ice cream machine is broken or not working. Last time I visited the food was barely warm, if room temperature, including both the burger and the fries. It actually makes me feel bad for the place. Like is everything okay there? read more

I come here because it was 4am on New Years and I had just spent all night driving for Uber. First, I ask for a #5, only to be told they were only serving breakfast (which wasn't reflected on the sign or the interior menu at the time) but I rolled with it. After going inside so I could see the menu (which looked no different than any other time of the day for a McDonalds) I ask for the 3 hotcakes with sausage meal. Well, I get a hashbrown, but no sausage, by this point I was fed up enough to not bother asking them to fix the order again and make my way home. When I get home, the complimentary plastic dinnerware... was a spoon... everything before now I could chalk up to misunderstandings and miscommunication, at this point I can't help but think I was being fucked with. read more

Working so I needed a quick drive thru . Not this drive thru.waited about 10 minutes for my food and it wasnt even hot. Warm at best. poor service. Won't be back to this Mc Donalds. read more

McDonald's - Waiting to long in the drive thru for food - Burgers Near Me - Stuart, Florida