Fantastic service and can't beat the coffee! Friendly staff and their breakfast sandwiches are tasty read more

McDonald's - Fast Food Near Me - St. George, Utah

Waited 25 minutes for my to go order in store. So disorganized! Finally got my order. Drove away. My double cheeseburger was missing. My husband's quarter pounder was burned. Hamburger patty was a crunchy black rock. And they served it to us! Zero stars!! read more

WORST MCDONALDS EVER! Don't waste your time. They let us order food and then we got to the window and they said they had run out of the food. There was a huge line of people waiting for non existent food and they kept having to cancel orders. The ambiance is waiting in line and getting no food. We left starving. read more

Ordered two breakfast bagels, one with bacon and no sauce and one with egg & cheese w/sauce. We received one bagel ( bacon one) and a sausage McMuffin -_-. I went inside and was waiting to speak to the manager. Two people walked in, a door dasher and just a normal customer. Mind you I was waiting for about 5 minutes. The manager took them and greeted them first which was upsetting since an employee told me I was waiting for my right order. Once greeted, she went back walking and said with no sauce? I said ugh, with sauce already received the one with bacon. Just need the one without bacon and sauce. She refused to listen and gave me another one with bacon and no sauce. Disappointed read more

I ordered a lemonade for my granddaughter and then they gave me something else and wouldn't fix it. I also ordered a number 7 cheeseburger meal and the buns are normally soft but this time no they were hard and weren't good. staff was rude and ignored my asks for napkins and when I reminded them of the lemonade they gave me rude looks read more

McDonald's - Supposed to be lemonade - Fast Food Near Me - St. George, Utah

Uh well where do I start , had an awful experience with the service. The girl taking our order was extremely rude and disrespectful, laughing and then completely just stopped in the middle of our order. We ordered a spicy deluxe and was hard as a rock. read more

The cheeseburger was flat like normal but still tasty I also got an ice cream cone and I don't normally like cones but it tasted pretty good. McDonald's, you've done good read more

I only came here because I was staying close by and wanted something quick for dinner. Most of my experience here from start to finish was done without any interaction with an employee. I placed my order on the mobile app and went inside to wait for my food. I only saw an employee when she came out of the kitchen area to give me my food. I ordered a quarter pounder with cheese and a McDouble. When I got back to my hotel, I found both burgers to be pretty standard with what I'm used to getting at any McDonald's. read more

McDonald's - Quarter pounder with cheese and McDouble - Fast Food Near Me - St. George, Utah

Man this McDonald's is horrible. Passed through St. George and wanted to stop for some quick food before we continued on. Definitely should've looked somewhere else. Drive thru took forever and there weren't even a lot of people. Finally got up to the window and I thought we had everything but we were missing a 6 piece chicken nugget. Had to turn around and went inside and it was a mad house inside. People waiting for their food everywhere. I just went right up to the cashier and told her what happened and there was my 6 piece just sitting on the counter. Never again. read more

If I could give a zero I would. My boyfriend and I come to this location quite often but we will never return. We came through the drive through and the car in front of us started to back out of the drive through, we were confused then they started telling everyone that the restaurants ice cream machine was broken (per usual) but their fry machine too?!?!?! My boyfriend and I stayed in the drive through just for an employee to tell "get out of my drive through!" We couldn't quite hear so we said "what?" She continues to yell even louder and more aggressive "GET OUT OF MY DRIVE THROUGH!". I have NEVER delt with a more rude or difficult person EVER and I work with difficult people EVERY DAY!!!! We are 90% sure she or someone spit in our food too. We will NEVER EVER be back to this location. read more

The service was unacceptable. It's hard to believe that packing sauces into a bag is such a challenge. I placed an online order that clearly lists my items, so how could you miss some of them? Your 1.5-star review is spot on. It's time to improve your performance. read more

Rude staff and incorrect orders received. And extremely slow service. Slowest McDonald's service I ever experienced and hardly any crowd.

Man this place sucks. Ordered inside. Took 20 minutes to get our cold food. Only ones in here!! Only reason we even got our food is we said something. Fries had no salt. No straws at drinks. No toilet paper in the bathroom. Dirty. Cold you be a worse manager? I don't think so. No wonder the reviews. read more

Times are not accurate to when it says that they are open online: and even if in line it takes forever

Look, I didn't go inside but we eat McDonald's on road trips due to it being easy and it appeals to everyone. McDonald's as a whole usually gets something super wrong with our order (it's for 4 people, it is a long order, and we have special requests). We've come to accept that this is just what happens when you go to McDonald's. Fast forward to today, INCREDIBLE!!!! Best drive through experience of my life (no exaggeration). - Everything came as ordered - Polite cheery woman took our order - Fully competent people - Before taking payment a gentleman read back our order with the modifications to make sure correct - Fast - thoughtfully plated our bunless burger without being asked, and provided a drink carrier- also without being asked. Never thought going through a drive-through could be this easy and accurate. I don't know why there are so many terrible reviews.... I'd go out of my way to make St. George a stopping point when coming through Utah just to go here. read more

Staff was super friendly and my drive thru experience was fast and everything I got was as good as possible.

This McDonald's is by far the worst fast food establishment I've ever visited. They take forever and the service is terrible. Every time you go through the drive through they make you pull forward and park with your tires hanging off of the street into the busy intersection because they want to "complete" your order fast. Then you have to sit there for an extra 10 minutes until they make their workers run food out to you in the street. It's ridiculous, and when you try to tell them that you don't want to do that, they get extremely rude. read more

Had an issue with my mobile order, it ended up pushing through to a McDonald's 6 hours away, the drive thru staff was so helpful in getting me what I ordered even with it being the wrong location, 10/10 service!! read more

Poorly managed. Lots of dried, caked-on fecal matter in the restrooms. Following that note, I guess I'll make a mention about the food preparation. The ice cream was icy instead of creamy. Things just seem wrong at this location. Move along! read more

There was a man there while we tried to order and he was a complete asshole and treated us like shit because we didnt hear him Overall the service was completely unacceptable and not professional whatsoever read more

Waited literally fifteen minutes In curbside after placing online order.... Finally had to go in and get the food myself, could have been through drive-through Is ten times.... Have no idea why they even bother having an app and allowing advanced ordering. This seems to be a common theme at all McDonald's restaurants now.!!... Ironically it seems I have to learn my lesson about Every three months. read more

This McDonald's location orders pizza delivery for their staff at least once a month. I think that is awesome. However. They NEVER TIP THE DELIVERY DRIVER. You are in the service business. You should always tip your drivers. Bad form read more

My mom just went through the drive through for me. Food is decent (it's McDonalds I don't expect a ton) Customer service SUCKED!!! I was on the phone with her the whole time, and the woman at the drive through constantly interrupted her and wouldn't listen to her at all. We ordered a Dr. Pepper (no ice) large fry hot n spicy (no mayo) double cheeseburger A number 7 (no mustard, light onion, add bacon; no salt on the fries) Large Dr. Pepper (no ice) A Big Mac And a medium fry I know it's not the most simple, but my mom explained it FOUR TIMES to just that lady, then had her repeat it back cause she still wasn't listening. Then she got to the window and asked to have it repeated again, had to retell her the WHOLE order and reiterate certain parts 3 more times. Then when she got the receipt she went over it and it was missing the bacon, 2 fries, the no mustard portion, and the light onions part. Then when my mom had to re-explain it to the kid at the second window he WALKED AWAY while she was talking and then she finished talking to him about it, he then repeats it all and got half of it wrong AGAIN, then proceeded to walk away A SECOND TIME after she re-explained it again!! That was extremely poor customer service even for McDonalds. We're extremely dissatisfied with the amount of effort it took to just try to get our order right when it could've all been solved if the first lady would've stopped interrupting and actually listened. This was not okay. And due to all of that the burgers with "light onion" have literally 2-4 small onion dice, not even enough for a flavor... that was just a rude and sarcastic thing to do.. read more

McDonald's - Same for this one. - Fast Food Near Me - St. George, Utah

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They do not honor the McDonald's app and will charge you extra for what you ordered! Customer service sucks!

I ordered on the mobile app at 10:15, in line for 15 minutes and was told they can't fill my order because it was 10:30 , I proceeded to wait in line for another 10 minutes to not get any food and for them to pocket the money I spent, the manager offered no apology or helpfulness what a joke of a policy read more

Sooooo, wanted to check out the new chicken sandwich & didn't realize that it comes with ZERO sauce (menu item 4a) and it's just meh. Nothing special and it kinda tasted a little fishy (like a filet of fish bun changed its mind and made it onto my chicken breastie) If it wasn't for the ever-good-ol-reliable-tasting fries this McD's would've been a complete bust. Save your money and tastebuds and don't waste em on this chicken sandwich! PS. I added some Mayo to the Sammy in the pic to make it palatable. read more

McDonald's - New Chicken Sandwich....MEH... - Fast Food Near Me - St. George, Utah

Very slow. Waited 15 minutes for the Manager to get one dollar bills for the one cash register being used for breakfast. The guy in front of us actually said "good luck" when he left. No soap in the bathroom. read more

This is by far THE WORST McDonald's EVER! 1. Both of the self-serve ketchup machines are broken. 2. Both of the self-serve soda machines are broken. 3. The manager has a really annoying voice and screams demands at her employees, constantly!!! 4. A random trash can was in the middle of the floor in the dining room. 5. The general, overall cleanliness of the dining room was very poor!! I do not recommend this McDonald's. read more

This place is disgusting dirty. Mens room stinks from nasty sewer. The help is too lazy to take your order, the ahole behind the counter yelled at me to use the kiosk. The same ahole yelled my number and walked away, I reached behind the counter to get my drink cup. I got my 2 burgers, they put the bottom bun upside down, and the pickles were on the outside of the bun. Unbelievable how society has become. Defiantly not worth any stars read more

customer service was terrible. wasn't even busy and waited at the counter for 10 minutes. i had five of the employees look over at me but not one would come over. read more

Busy location but surprisingly clean...Super friendly service. Not sure what more you can ask from a fast food location. If I was reaching the parking lot gets packed. read more

I am disgusted by the lack of reading ability and talent of the staff. If it were not for the funny and attractive drive through entertainment I would have been on the brink of destroying the whole building. I hope that there pillows are hot on both sides. my only wish is that I could have my 1 hour of my life I spent in that line back. There cups are very weak and breakable. I had just grabbed the cup and it explode. to sum it up in one word. Hate read more

Place was OK before but apparently decided that the entire past year of the pandemic closing dine-in was not the right time to gut the lobby and do lengthy renovations, no, the best possible time was to wait until the pandemic is wrapping up, everything is opening back up and it's 100-and-stupid degrees outside. read more

Went in the lobby to order because the drive-thru was long. Took 30 minutes just to get a breakfast sandwich and 2 hash browns. Worst service and every worker we encountered had a bad attitude. read more

Zero star for you guys. If you want consumers be happy to have your bad altitude while they're waiting in the line, just don't treat customers like a shit! Customers cannot get more ketchup when they asked for that. I don't really know why those people all have bad altitude work here and refuse to offer ketchup or others for customers. If you don't like ur job,you had better go somewhere instead of here! read more

Sandra and the whole crew need an attitude check why is everyone so happy at Wendy's and so miserable at this location? Kinda sad!!

Touch screen ordering. Food was good. Bathroom was clean. Service was friendly. I have no complaints. It's a modernized McDonalds. read more

Felt like a little kid getting all excited with the huge touch screens. Kinda bummed that they only serve breakfast in the morning even though I really wanted some nuggets. Food was standard micky dee deliciousness. The tables and bathrooms were clean and the kid's playground even had rock climbing walls! Ice cream machine was broken but the ordering machines didn't reflect it, so they gave us a hash brown to replace the McFlurry, not gonna complain about that! read more

The place has a nice environment. Definitely one of the fancy McDonalds I've been. There are some good painting and pictures about Utah national parks on the wall. The chairs, tables and lights are all pretty new. Food is OK, typical McDonald's food. Not bad and not great. Main reason I give it a 2 star is the parking lot. At the time we're leaving around 10Pm, some employees taking break were playing and laughing at the parking lot. It gave us a hard time backing up from the spot because we were worried the car might hit them. Not very considerate for the customers. read more

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If I could give 0 stars I would... the drive thru is always packed and the workers seem like they're drunk. At the window they asked us at least 5 times what our order was and still managed to get it wrong. I get it's McDonald's but there's no reason why they shouldn't be able to hire competent workers. read more