After a late night in Vegas, I desperately needed a pick-me-up lunch while en route to Zion. I have to say this was THE BEST Chipotle bowl I have ever eaten in my life!!! (disclaimer: I have eaten many many chipotle bowls in various cities in California where I am from) Staff was kind, courteous, accurate, and speedy despite the lunch rush and my specific requests for many toppings on the side. Thank you, Utah, for the awesomeness! read more

This Chipotle was a complete disappointment. The rice was undercooked, the steak was dry and flavorless, and the overall preparation was shockingly careless. It's hard to believe this location is even open clearly, they have people working in the kitchen who have probably never cooked before, and basic cleanliness and attention to detail are non existent. Honestly, Taco Bell is far better than this. This is an embarrassment to the brand, and I cannot recommend it to anyone who expects properly prepared, flavorful food. read more

I should have looked at the other reviews before coming here!!!! That is on me. But man, oh man was this place bad. Idk who upset the little guy at the front of the line, but this dude gave me like 1/3 of a portion. I got 3 hard tacos with rice, beans and sofritas. Every spoonful was laid down across all 3 tacos at the same time. I basically got 1 full tacos and 2 shells. Wth. Save yourself the hassle and go somewhere else. read more

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Every time I go here I get helped by the same person. He's a tall guy and he does a great job, very friendly and willing to help. Just about every other employee here does the exact opposite unfortunately... they just stare while you wait and look at you like someone else will deal with it. So whoever this guy is keep up the great work, I hope your coworkers can pick up some of the slack and give you a break! read more

The constantly have new people and the issue I find is just the inconsistency, I get you have to learn how to do the job but I'm about to order and the guy in front of me got way to much rice so they end taking some out the bowl and putting it back. The guy training tells him just throw it in the bowl don't put it back just a quick scoop. Then I get a bowl with double chicken, the second scoop is half a scoop legitimately then he proceeds to take half that scoop out like he thought he out tho much?? I could tell he was nervous with the guy looking he this shoulder which is why he took half out so I ended up with normal chicken paying for double. Retainer should have fixed my order, I mentioned what happened at the register saying that's not double chicken but he just sorry about that and proceeds to charge me anyways. Reviewed this one a year ago and it's just as bad all the other chipotle's in the area are up to standard I've noticed though. This one is just particular bad read more

The store is not clean. Portions of food undersized for price. Purchased chips came without salsa,asked for salsa got one small container only. Costa Vida is always busy obviously why that's the case. read more

Nice, clean location. Busy parking lot situation. My food was consistent with the brand & customer service was friendly. Happy we stopped here on our trip :) read more

Chipotle Mexican Grill - Mexican Near Me - St George, Utah

This has to be the worse Chipotle. Not the first time either been in this location were we had a problem. Missing items . Cashier very RUDE! Went in to get bowls order in advance since the app said it was ready. Went in and the food wasn't ready and the cashier seems annoyed that I was asking for my food I ordered. Came home and noticed both bowls missing guacamole. Which we paid extra for. Will not be going to this location. read more

The food was uneditable. I had to throw it away. It was stale had a funny taste, and look like it had been sitting out all day.

Restaurant was a little dirty, not too bad as other chipotles tend to be. Line moves really quick and food was hot and delicious as always. Kind people at this location. read more

Employees don't know basic food handling, health and wear gloves while making food and working the cash register. When I made a comment to the employee to remove gloves when working the cash register, I was given a response of "Would you like to stick around and tell me how to do my job the rest of the day." Absolutely shocked at how an employee and potentially manager would respond in such a way. Will be a long time before I go back to any chipotle. read more

The food tasted really old. Just for one bowl, it came out to 25$. I had to throw it away because it tasted old. for 25$ the food should not taste bad at all and When I asked for steak, they added a half spoon. I said, "Can you do a little more They said, "It's double steak then. the food not fresh wouldn't recommend this restaurant read more

The service was AMAZING! They put a good amount of food and were very attentive. There were two employees specifically who were so sweet and everytime I see them they are always so friendly. A woman and a man working the line. Thank you!!!! read more

Light on to go portions. No Pico, out of hot sauce. So disappointed. Friendliness is all they had to go on. (Otherwise zero star review) The place was extremely messy. It looked like high school lunch had just ended. Messy floors, tables, both trash containers by the door were overflowing. Chipotle fans, just Not this one. We will not be back. read more

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Employee used the same gloves to work the register then prepare the food. Was also very abrupt.

This location not so much, upon arrival all of the tables were filthy, so when someone accidentally took our pick up order we had no where to sit. That's bad when no one is in the dining area. I looked around thinking it was because they're short handed, but even the glass by the food was covered in grease. It'll be a while before we return which is a bummer because we love our location back home in Salem, Oregon. read more

Chipotle Mexican Grill - Where to sit? Kinda messy - Mexican Near Me - St George, Utah

Best chipotle location, best customer service, and great food! I always look forward to this chipotle when I come to Utah!

Restaurant was dirty, so even though there was only one couple in the restaurant at the time we sat down, we had to sit right next to them because nothing had been cleaned yet. The food upon walking up to the glass counter looked like it had been sitting all day & food particles were everywhere in the kitchen, the only thing that looked decent was the chicken. Therefore, my wife and I got the chicken in burrito and bowl form. Same ingredients, not a single topping was different and the both of us got food poisoning. Felt how bad it was on our road trip back home to lake powell, had to pull over several times. All of last night into today have been miserable, I strongly advise not going to this location by any means. This was the only meal we ate yesterday and had to be our last till the vomiting drops. read more

Restaurant was out of food choices Place was a mess! 4 young male employees standing around One customer was upset with the lack of food choices and left. Afterwards the one male employee stood there and ate her food ! He said he didn't want it to go to waste The computer was down so you could only pay with cash The ladies restroom was without toilet paper and the empty rolls were thrown into the floor! The beverage area was so filthy The only good thing was the female employee Ryan. She apologized because our order that we had placed days before for a catered birthday party was not prepared. She did her best to fulfill the order while the others stood around What is going in there!? Where is the manager? We tried to call customer service. Good luck with that!!! You just get a bot chatting with you!! Let's see if things somehow change. The manager is Jonathan Wilkerson. Wonder if he will do ANYTHING ! Waiting for a reply ! read more

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WHAT IS WRONG WITH THIS LOCATION?? Time after time I give it another chance and I am ALWAYS disappointed. It is honestly a hazard. It's disgusting. Until I hear about improvement for this location, I will not be returning. So disappointing. read more

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food was good and was pretty clean overall but the lady serving me was actually tweaking, she was going super fast throwing me food around on my burrito. additionally when she initially asked me what i wanted while warming my tortillas i said brown rice black beans and chicken, she then proceeded put the complete opposite stuff on my burrito and had to wipe it off and restart. Also they had no forks for my friends bowl which is inconvenient but it's fine. read more

They close at 10:20 not 11 do not waist your time, gas, money. Do not go here service literally is bad read more

Chipotle Mexican Grill - Cleaning up - Mexican Near Me - St George, Utah

Came today at 7:38 on April 18. 3 boys on shift and one girl. No one asked how they could help us. When we tried to order steak, the girl said they didn't have any, and when we tried to get lettuce, she said they were out. We asked how long it would take to wait for steak, and she said she didn't know. After 1 of us ordered chicken, one of the boys came up and said there was steak behind her. I ordered barbacoa and she went to the back to get it but would not fill up the front tray. They cut the steak but not any lettuce. If you close at 10:00 why wouldn't you have steak or lettuce at 7:30? Really unfriendly staff, and I'm surprised they were "out" of food 2 and a half hours before close. read more

This location is horrible. Seems as if workers like to patronize here on their days off, which is fine by me, but please be considerate of others that would like to come here and bring service. Last night, as my party waited patiently for service here are workers just talking it up with who seems to be their manager? Ignoring everyone and everything else. Minutes and minutes past and still no service. I really hated to break up their conversation but really? Hello?! Food was disgustingly cold and rice was hard. Lobby area needed cleaning as the store was also disgusting to bother even eating there. read more

Passing through for a bite to eat & first they were already out of brisket at 11:30am, so I got chicken instead. The chicken was SUPER dry & inedible. It tasted like it was left out overnight. I was not able to enjoy my bowl at all & was basically only eating the rice & beans. The salad was welted as well. Waste of my money & time. read more

One star is generous, i would give 0 if possible. time after time, i have given this location a chance only to be further disappointed. Their manager "melany" is the most insufferable person ive ever talked to. i genuinely feel bad for the other employees. the only thing worse than her attitude, is the portion sizes. she scoops the food like it comes out of her paycheck. the restaurant is also a complete mess. there is more leftover food on the tables, then in my bowl. read more

Chipotle Mexican Grill - messy floor and table - Mexican Near Me - St George, Utah

The past three times that I've visited , the manager "Mlainey" has give downright HORRENDOUS customer service. The portions were only half scoops, and were thrown together like a toddler. Even nearby customers/associates were surprised at how unnecessarily rude she was to us. Either put her through more training or relocate her, it's becoming increasingly unbearable! read more

Great food, very filling if you're feeling hungry. I came in with my high school swim team of over 40, they handled it super well and got all of us our food in a reasonable amount of time! Very nice establishment, definitely would consider coming again! read more

Service is not good food is just okay not worth the money. I will try one more time I've been to other Chipotle locations they were better maybe they are too new . read more

restaurant surprisingly not dirty this time, service was okay, but barely any meat was put on it and then when asking for cheese it was about the portion of his fingertips had to ask for more. they must be really teaching them how to portion that's crazy for the price I paid! After eating I will also say the steak was so chewy almost inedible. read more

Chipotle Mexican Grill - majority rice can barely see the little meat they put in it - Mexican Near Me - St George, Utah

First time to this location. Service was exceptional. I ordered Salad. Even though they started with fresh lettuce, some was slightly wilted, yet still edible. I forgot my cc and cashier said go eat now and return with payment, which I did. I then ordered chips. Was not happy with them. They were thicker than I remember from my days in Northern Virginia. Plus, this bag seemed a little stale. Other than that, the meal was great! read more

Dirty location, food was cold, why is the food NEVER hot at ANY Chipotle? Nothing like eating a cold burrito from a really dirty restaurant. At this point I'm done with Chipotle. read more

The restaurant was nice and clean, service was pleasant. food was a huge disappointment. All of the available meat choices were burnt and dry. The chips were stale and burnt. The mild salsa had way too much garlic. Only café Rio for us from now on. read more

Ignored me when I wanted to add more than just lettuce. And when they finished wrapping my burrito they used a marker to write on the foil and it went through the foil and put permanent marker on my burrito. That can't be following food regulations: read more

Chipotle Mexican Grill - Marked burrito - Mexican Near Me - St George, Utah

This review is for the new location off the Washington Pkwy exit (not listed). Order for 12 people placed online hours prior to pickup. Left a good tip... I arrived on time and my order was not ready. I asked for an ETA and all they could say was "It'll be a while". It was apparent that they hadn't even started making the order. The place was not too busy. They began scrambling to get me squared away. While I waited I was offered something to drink and some 50% off coupons for my trouble. When the order was handed over to me, I found that I was shorted a large guacamole and was provided no utensils/napkins/etc. I was directed to the self serve area to gather what I needed. I later found out that one of my employees' burrito got steak instead of the barbacoa that was ordered, while another order (bowl) was missing it's carne asada completely. Aside from leaving an honest review and never returning, I wish I could take back the tip that they didn't earn. I order lunches weekly for my crew and went out on a limb with this place (especially considering all the food contamination issues they've had over the years). I haven't had chipotle in over a decade, but I remember enjoying their food when they first hit the scene. Now I'm completely turned off by thought of this place and at the very least, I cannot recommend this location. Guacamole was good as was the queso blanco... but the burrito I ordered wasn't worth the gray hair. read more

This place is filthy. There was food all over the counters, floors and tables. The trash was overflowing. I asked the servers why the mess, they said they had a big lunch rush. It was almost 8:00 pm. It is hard to believe they are still in business. read more

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Exceptional Ladies working the order line today. All were friendly , nice and efficient. (Hard to find that kind of service lately) Made me smile read more

Gave my girlfriend attitude when ordering then found this in our bowl and burrito, seriously?? They were hard as a rock read more

Chipotle Mexican Grill - Bruh - Mexican Near Me - St George, Utah

Burrito had niche. Nothing in my burrito, very small burrito, smallest burrito I've gotten from chipotle, skimping out on chicken guacamole and everything read more

Filthy food area filthy dining area and bathroom. Parking lot was clean though. Food was cold but served proudly with a smile! read more

Chipotle Mexican Grill - Dirty tables everywhere no where to sit. - Mexican Near Me - St George, Utah