Sat waiting at the drive through for about 7 minutes, saying "hello?" With no answer. It took me talking with the guy at the other drivethrough kiosk before they decided to tell us their system was down. read more

This is the absolute WORST mcdonald's location i've ever been to, always inconsistent, and often impolite. The employees are idiots and don't know how to take orders and act like you're inconveniencing them when you ask them to fix it. I was given the wrong order, and kindly brought it back for them to fix and an employee mean mugged me because they got MY order wrong and then proceeded to make it wrong a SECOND time doused it in mayonnaise and put onions on there when i specifically said no onions TWICE do not come to this mcdonald's. If I could give zero stars I WOULD. read more

Compared to other McD's this location provided quick, correct service. I used curbside pick-up after ordering in the app on my way. I've found that to be the quickest way to receive orders at busy times. I got my order four minutes after arriving. Multiple that typical fast food delivery time to the number of cars in the drive-thru lane and I saved sixteen minutes (with five cars in line). read more

The food was cold the portions suck all my fries were 1/4 full my burger half the meat was missing. My soda was 3/4 full I asked for no onion and pickle and it had it on there. It all sucked got the $5.00 meal never again it was a not to even feed a child meal. You have to eat McDonalds and realize why you stop eating there. read more

It's McDonald's people! Comparing McDonald's to McDonald's this is a five-star McDonald's! The owner is very involved in this location and it shows. The store is consistently clean, service is fast and friendly, and the food is always fresh and hot. They have the drive-through system down to an art form. This is the busiest drive-through in St. Charles County No place is perfect but this place comes pretty close. You can tell that the work environment is great because of all of the long-term employees that work there. Tyler, the drive-through cashier is one of the nicest people you'll ever meet! Thank you to this McDonald's for being consistently accurate and delivering my breakfast sandwiches with a smile! read more

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There is nothing more disgusting than gross dirty food! I cannot believe how long I've been here and I found a disturbing hairball or dirt something like it attached to my FOOD?! what is management doing at this location!? is the food properly checked before delivered?? This was a happy meal Chicken nuggets! This is a health hazard to people eating anything from here. I will never eat here again! I am getting a refund from doordash but its completely unacceptable. I have had wrong orders and whatnot. but dirt and hair on the food is NOT okay at all! read more

McDonald's - What is this NASTY hair ball attached to a chicken nugget????? This is gross!!!!!! Never eating here again!!!!! - Fast Food Near Me - St. Charles, Missouri

This MxDonalds is Five Star compared to all McDonald's in the Saint Louis and Saint Charles County areas. I'm baffled anyone would be upset with this location. I use to work here way back in the 1990s, and I can for sure tell you this place has one a long way. The owner is pretty fabulous and really cares about his employees. I've never worked with the owner, and only worked there in the 90s. But he treats every ustomer with the utmost respect. Yes, from time to time they get orders screwed up, but these are kids working. This McDonalds prepares these kids for the future and does an amazing job preparing them for the world. This place is certainly opened 24 hours. Yes, during the shutdown from Covid, it wasn't 24 hours all the time, but its scary times for most people. Out of all the fast food chains in the area this location was 10 stars. The service here is super fast and as accurate as it should be with teenagers. Cut them a break. I can for sure tell you this place is clean too! I've been coming here for 41 years, and I can for sure tell you this is the best McDonalds in a 550 mile radius. read more

Quality but not fast. Cant't have both worlds from a typical worldclass fast food joint.

this location is hands down the BEST mcdonald's i've ever gone too. they always, ALWAYS treat me kind no matter what time of day. they ALWAYS do my special requests, and further more ALWAYS make my food with care. so rare amongst mcdonald's these days but these guys are consistently the BEST. read more

Un-Godly - unbelievably slow service in the drive thru lane. Pretty sure we were there long enough that the seasons changed. The manager needs to move cars with longer orders to the wait area like every other place does. Not coming back to this one. read more

Yeah they're liars. They aren't open 24/7. They say it's just because it's a Monday, but I've been there PLENTY of times before 1 am and they're closed. And if they do happen to be open on the off chance I go there, their food is low grade 0. Never go here. They might be the worst Mcdonald's on the planet. I literally just called them, what's they say you ask, oh they said "sorry we're closed". MIGHT WANT TO FIX YOUR DAMN SIGN THEN BECAUSE YOU ARE NOT OPEN 24/7 YOU GOD DAMN LAIRS. read more

There open on thanksgiving but you can hear them screaming and yelling like there's a party in there, from the parking lot. Hate that they gotta work on thanksgiving at 7 pm but clearly no one is in charge. read more

Have tried the McD app twice now and they are just Incredibly slow at mobile orders. Oh and who needs customization of good options if they just ignore the directions in the order. Is it time to replace the humans with robots yet? Also, still no easy way to Apple Pay or Samsung Pay? read more

A friendly Fast Food Joint? A fast food joint with pride? You found it here! In fact, this place has their own burger unique to this location. It is called a Vinnie Burger or a Harvester Burger! Ask them and try it! read more

This location has really gone downhill over the last couple of years. We prefer to drive to the mid Rivers location even though it's way farther away read more

Hey it's McDonald's. It's not perfect, but it's better than bad Chinese. Over the years they have always gotten my order correct. Good to double check before you drive away at any drive through. This is a older location, but does a great job doing their McDonald thing. read more

McDonald's - Fast Food Near Me - St. Charles, Missouri

Seriously dropped the ball tonight. Just left from there after I waited 30 mins in line and they gave me the wrong food and drink.

Sunday morning 4/28 Sent teen son in to order breakfast, because the drive thru wrapped around the building (both lanes). Obviously they were super busy. I get it. But, after 15 mins, I went in to see what was up. Ended up waiting 38 mins!!! People were standing in line to get refunds, but even that took awhile because one manager was working his butt off in drive through and the other woman,( possibly asst manger?)Devon, would occasionally make her way to the register, mumbling and sighing the whole time. Very unprofessional! The younger gal up front with glasses was rushing around like crazy getting orders together and apologizing to everyone. A few orders disappeared off of the screen and then we had to wait in line with receipts to get those orders out. Craziness! People were so frustrated that they were leaving their bags of food on the counter even after they had paid. I understand things happen, people call in and you're shorthanded, but there was no excuse for the asst managers attitude. read more

Even though I've offered to pay double they won't serve McRib year round. Fries are great maybe even the best. Staff should take more pride in their appearance. Some look sketchy but I have not yet been sick from eating there. read more

Sold me a hamburger with black mold in the bottom bun...then the manager on duty tried to play it off as if it wasn't a serious health issue. I hope the health department takes a closer look at this location. WILL NEVER COME BACK HERE OR ANY OTHER MCDONALDS EVER! read more

McDonald's - Moldy hamburger bun - Fast Food Near Me - St. Charles, Missouri

I don't get how how something that used to be labeled as a fast food establishment can take 30+ minutes to get my order at the drive thru. This has happened on more than one occasion. I've been in and out of sit down restaurants faster than than what it took me here and at least had something you can call food. read more

This place will always find a way to screw up your order. Whether it's not putting creamer in coffee,or forgetting the coffee or putting sausage on a bacon egg and cheese bagel. read more

It's McDonalds folks. What else can i say? Quick service, if not consistently inaccurate in getting my meals correct. Everyone here is nice, and they are getting better at getting my order right more often, so kudos for the improvements! Let's face it, I've been eating here (at McDonalds) for 30 years, I'm going to have cravings, and I am always going to have this specific store on my radar since I tend to work late shifts and this is one of maybe 3 places open past midnight in my area. So as much as I hate to love McDonald's, I have to admit that this place is better than ok. It serves a purpose in my life and it has established itself as a "go to" eatery when I am not in the mood to be creative, so for that it gets 3 stars plus one extra for the cravings! read more

When you search fast food places this McDonald's shouldn't pop up. During rush hours they only have one lane open not two, because of this I've waited for 50 minutes it get through the drive through (have no idea why I waited in line) I've could of went and sat down at a restaurant, ate, and left in that time! I thought you know it was just that one time but no this happens almost anytime I've been there! read more

got mc chicken and no lettuce on it just mayo and chicken, then we order pies and their colder then the north pole

Food was great along with the customerservice enjoyed coming by for lunch I was in deedly hungry food was hot tea was great

The only reason I made a Yelp account. I ordered a chicken nugget meal and they didn't even put the nuggets in the bag, all good, simple mistake, I called and got a free meal. After I called and t"Trent" hung up on me and I had to call back. Then they still didn't even get the free order right, I give up on the location. That's ridiculous. read more

It took 45 minute for use to get our food. We got our food and the order was all wrong. Not to mention is was cold, COLD never coming here agin read more

Food was not anything terrible, but by far the longest waits of any fast food stop I've been to. Extremely slow regardless of the time of day. Expect to spend at least 10-15 minutes waiting in the drive-through or inside. read more

I wouldn't even give them one star. Definitely cater to the drive ups. Went inside to order two breakfast sandwiches. 40 min. Wow. Sad

I stop by here for breakfast sometimes on the way to work and more times than not they forget my hash brown from the drive thru! Makes me mad! I should check the bag before I leave the drive through but it never fails that, the morning I go through the drive thru, I'm running behind and am rushing and don't realize it till I hit the highway. The drive through workers are normally very nice and wish you a nice day. I enjoy them and their smiles but PLEASE get the order right. Everything else is secondary. There's really no where else close by my house to go for breakfast that won't take me out of my way for work otherwise I would go elsewhere. read more

terrible service and a line of 10 cars took 1 hour to get through. they had one person working the whole store. they never give us the sauces we ask for or napkins for that matter. this mcdonald's is going downhill. read more

This place is amazing. I have always loved McDonald's and I have eaten it since as long as I can remember.

I was sitting in this McDonald's eating breakfast and the manager came up to the lady sitting behind us. Who apparently works across the street and got dropped off for work early and thought she would kill some time sitting at McDonald's. And so the manager came up to her and told her that if she wasn't going to order something she had to leave. Can you believe that? There is like ten people in the restaurant and they told her to leave or buy something. So my coworker and myself went and bought her something so she could stay. How crazy is that? That they would asked her to leave or buy something. read more

My morning's start with McDonald's more often than not. This location has surpassed all expectations of a fast food restaurant! The management and crew here continually amaze me with their upbeat attitudes and fast service. They take great pride in keeping the restaurant spotlessly clean from top to bottom. The quality of food served here is always spot on. It is hot, fresh and of course made to order. It's really no wonder every time I visit the place has a full drive thru and dining room. Five stars for excellence! read more

I'm not usually a bad review type person but this McDonald's always forgets to add sauces for chicken nuggets. I want my sweet n sour sauce with nuggets and so do my kids. I ask for it and they never add it. Never see it till I get home. read more

Called to verify they were open since their site says they are 24 hours, but when my friend went up they screamed at her. Then when we called up there the person on the phone said they were closed and slammed the phone down. Not sure what kind of 24 he business behaves in this way but apparently McDs and their employees do! read more

I love hitting the drive through At this McDonald's! Tyler is awesome and always very friendly! Someone who is full of energy! Give that man a raise read more

The breakfast here was heavenly the last few times i came. its amazing what this food can taste like when its made right. If i had my way this owner would be given dominion over every other restaurant in the company. read more

The drive thru is really fast here! Very friendly service and after the remodel it looks really great inside. It's McDonalds food, I'm am super sad that McDonalds no longer serves chicken selects. I can't see one reason why they would get rid of REAL chicken for pink goo. read more