Busy spot - drive thru was slow so picked up order through walking inside. Someone was parked in the cross walk waiting on their order... not sure why they didn't get moved to the waiting order parking spots. Service was ok; the kiosks were busy but didn't have to wait too long for picking up my order. The working order list was a long one... yet mine somehow came out before a bunch of others. So not sure how order priority works. (mine was simple, 1 item, so maybe that helped?) read more

McDonald's - Outside - Coffee & Tea Near Me - South Plainfield, New Jersey

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I see why this McDonald's has a 1.9 rating. Online it says it closes at 1 AM I went at 12:44 the store was closed, back in the day when I had to work I didn't get off until closing and maybe a little after. read more

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bad services I was charged for extra and the environment is bad as well. Just don't come here

this place is horrible, in my 15 years I have been alive I have never been this disappointed in my entire McDonald's eating career. I cannot even eat inside this establishment because apparently I match a profile of a group of boys who cause trouble. I am so very disgusted, and this food is not good they either make it hard or it comes out tasting nasty read more

Is so clean and all the employees is so nice I like this McDonald's 'cause is the most read more

McDonald's - Christmas tree - Coffee & Tea Near Me - South Plainfield, New Jersey

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The positive thing I can highlight about this McDonald's is that drive-thru service is quick - if you go kind of late at night. Other than that, prices have become ridiculous as fast food restaurants constantly pass on higher costs to customers (example: 2 apple pies were priced at $3, and now you get one pie for $1.99. No.) Worst of all, though, the food isn't dropped fresh upon request. I wanted a freshly cooked filet of fish sandwich with extra cheese. While I was told it was freshly cooked, the sandwich was barely warm - I mean, not even warm enough to melt cheese. I rarely eat McDonald's and my expectations aren't too high, but a warm, fresh sandwich is never too much to ask. Especially considering the price point (over $6). read more

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The food made me sick. This restaurant needs a health inspection and training on food handling as well as customer care. The egg was undercooked in my Egg McMuffin an the yolk oozed out. In addition to making me nauseous, I had stomach pain for days. When I reached out through Customer Care, I was told the restaurant would reach out to me. It has been 6 days and no one has contacted me despite my calling and leaving my contact information with someone who identified themself as a manager. I called back several times and no one will address the issue. Each time, I was told to call back. I am currently on hold with another Manager (Elizabeth) as I type this review. She never returned to the call despite the fact that I communicated this made me very ill and that I would like this escalated and resolved. I shouldn't have to obtain an attorney to get a response from a restaurant that made me ill. Unbelievable and Utterly Unacceptable. Epic Fail on behalf of management and staff at this location. read more

Went to this outlet for the first time . People mostly buy drive through here . It was empty inside . Nice large screen to order things and pickup. There is also a curb side pick up available . As always love their breakfast menu and frappes. Cheeseburgers and fries are ok . Not a big fan ... fan of their chicken crispy sandwich .... Service was quick and had a quick meal ... lots of parking outside .. overall a good experience ... read more

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Fries no salt flavor, warm not hot. Not busy and tables need cleaning. For how slow it was I would think the food would be fresher, the burger buns are old and dry when you take a bite the top of the bun peals off. Employees may need more training on what is used and not used for the meals. read more

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Busy and slow; today finally got in line with driving-through after waiting then was told that they don't take the code provided by mcdvoice.com because the provirus receipts not from their location. Since when McD is no longer a chain which is convenient for customers to buy food anywhere? If the code provided by McD voice.com has location limited as customers we would like to know so that we go the certain store. Wasted my time. read more

2nd time I've come to get simple fries and the fries didn't taste good at all. They were warm but the taste was awful. And my "sweet" tea was not sweet. I don't eat fast food, but will get an occasional fries because when they're good they are "good" Not from this one!!! read more

The restaurant seems a little messy with garbage on some of the tables and on the floors. The cashier didn't seemed too enthusiastic with their job and did not smile at all. The staff did not seem to be that friendly. Fish Filet: They were able to get rid of the nasty sauce that usually comes with it and replaced it with the ketchup that I wanted. It tasted even better with the ketchup replaced into it. Coke: The coke seemed a bit watered down and did not have the coke syrup taste that makes it taste good. French fries: It did not have enough salt on it. Overall this restaurant could do a lot better if the staff acted like they actually care about their job. read more

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workers treated us bad with an attitude ask for barbecue 5 times and constantly ignored us never got our slushy fries were soggy and sprite tasted bad read more

I ordered a Big Mac Cambo and a quarter pounder. took it home, to my surprise the meat patties were missing. This is the first time I have a meatless burger. You might wonder, "How could that be? Did they just forgot putting the meat in the burger buns or they don't like the way I look." I didn't go back to complaint due to distance and I was starving. I was too piss to take pictures. Did this happened to anyone? Never will I go back, ever. This one on Oak Tree Road, South Plainfield New Jersey. Tigger read more

Just ordered breakfast and specifically ordered NO SAUSAGE on my egg McMuffin which I ordered through the kiosk so no excuses that they didn't hear me in the drive thru. I was in the lobby THEN ordered a small orange juice with no ice and they give it to me not even FULL. read more

McDonald's - Coffee & Tea Near Me - South Plainfield, New Jersey

Tried the new Spicy chicken sandwich today. It was okay. Not something I would order again as the chicken piece was small and the sauce tasted like a version of spicy mayo. Not worth $4.5 if you ask me. read more

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Night crew management needs to get their act together. All grill stuff was unavailable at the drive thru while still open. I couldn't believe I was unable to get a burger at McDonald's. What I did get was a bunch of chicken sandwiches and even that took 20 minutes to get to me. My milkshake was melted by the time I got my food, and there were missing items from the bag. I just wanted a burger on my way home from a long shift and got roped into a gigantic fiasco that was a deeply unpleasant experience. read more

Went to McDonald's at the Oak Tree location in South Plainfield, NJ this morning for 2 steak, egg and cheese bagel sandwiches. I saw that they would charge me $7.49 for each sandwich. Seemed a little expensive so I drove to the other McDonald's in town. I had purchased a sandwich at the second location the week before and it was cheaper than the location closer to my home. They charged me $5.19 for each sandwich. How can the corporate-owned McDonald's justify charging $2.30 more for the same sandwich? I got 4 sandwiches for $22.14 and it would have cost me $14.98 plus tax for only two sandwiches at the Oak Tree location. Highway robbery, I say!!!!!!!! read more

This McDonald's is allegedly open 24/7 a few nights a week. I just visited this location and the so-called 24 hour service. We pulled up to the speaker box and waited for someone to greet us, eventually nobody came and we kept saying hello hello hello?! After that we rolled up to the first window we saw nobody so a couple minutes later we rolled up to the next window and yet again we saw nobody, see pictures. So after sitting around for a few minutes and honking the horn thinking that we might get somebody's attention who might be in the back nobody ever came. So I looked up the phone number for this location and the phone rang about 10 times eventually some lady picked up the phone extremely rudely and I asked her if they were open. She hung up on me the first time so I called back and asked if she was open and just to confirm that this was McDonald's. She said yes this is McDonald's but we are closed. I told her the sign says you are open 24 hours and she said no we are not. She gave me a really bad attitude so I asked for her name in response I got, "why do you wanna know my name I don't have to give you my name and my manager knows we closed". So I don't know what kind of business this place is running but that sign that says 24 hours should be taken down or I guess the employees work here open and close as they please. I will never come back to this location ever again. read more

McDonald's - Ghost town - Coffee & Tea Near Me - South Plainfield, New Jersey

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Really good McDonald's with ample parking and clean eating area. We always get our orders quickly, and the employees are friendly. You can order via a touchscreen also, so you can customize all your sandwiches. read more

Horrible service. Went through drive thru. Gave us a big stink for a couple extra sauces for our 20 piece nuggets. Made us pay 25 cents for each sauce packet. Received cold fries. Ordered filet of fish w no cheese and what did they do...put cheese on it. The order even says no cheese. Seriously? McDonald can't even handle a simple request. Smh read more

McDonald's - Can't follow instructions - Coffee & Tea Near Me - South Plainfield, New Jersey

great crew! pleasant & respectful! New crew are clearly new employees or first job timers... theyre doing their best and theyre courteous. good job to the managers who train their crew well. read more

If you cannot handle being in customer service get another job. I'm assuming it was the manager from the clothes they were wearing but I am so upset with the service. I've had experience where I've gotten the wrong food and had to go around drive through to get the correct food so I asked the manager to please wait while we check the food because sometimes the door is locked due to covid and I did not want to wait to go around the drive through again. She gets upset and states the food is in the bag very rudely walks away before we can even look at the bag mind you she almost dropped our food before handing it to us. I saw this place had 2 stars and now I understand why such rude service when all we did was ask a question politely. read more

Need to get some people in here that know what they're doing. The lady serving me dropped my bag on the floor and truly picked it up and tried to use it. Clueless manager, if my son wasn't driving me crazy for the happy meal batman car, I would've went to the Wendy's across the road..... Much better crew, and I could've gotten my favorite Apple pecan chicken salad, unlike the salad here, which consists of brown lettuce and sub standard ingredients. It is what it is. But please Mickie Dees get a crew in here that knows what they're doing...!!! read more

I had a negative experience at this particular spot. I had placed a mobile app order and I received a notification from the credit card company that the payment went through. When I arrived to the drive-thu, the McDonald's app had received the payment and gave me a code to tell the cashier. When I approached the window, they told me that I didn't make the payment. Despite me showing the notification that the transaction had gone through, the manager refused to listen and blamed it on me. Luckily, after going back and forth, she ended up offering a refund of my payment but then told me to pay again. At this point I was disappointed that 1. I drove all the way there to get a quick and easy service and had not received either, 2. They charged my card and refused to give me my order, 3. Did not listen to me AT ALL, and blamed it on me. I was upset and told them I will not be paying AGAIN. I drove back home, and had to go through the headache of speaking to a representative from the credit card company who confirmed that my card had been charged! If I had not stood my ground, I would've left without a refund and no food. Overall, horrible customer experience and a headache. read more

Stopped in today for a large order fries. As I placed my order I witnessed the manager bummi, boomey boomie ( I know I'm spelling her name wrong) digging in her nose while asking another employee when did they come in to work and preparing customers food. She is working with and around food that others have to eat. I explained to the cashier if the manager prepared my fries I would be giving it back to her. The employee did take it upon herself to prepare my food for me. This manager should not be working in food service. read more

I strive to be honest in all of my reviews and I try to keep them updated if something changes about a restaurant. As a result of a decrease in service that I have experienced, as well as has been pointed out to me by someone who read my review, I felt it necessary to update my review to better reflect the current performance of this McDonald's. First let me mention the most glaring problem, the drive thru staff at night. Since I don't usually go to this McDonald's during the day, I have quite a bit of experience with the staff after 9pm. The most annoying staff member is the woman who feels the need to scream into the mic. First she doesn't hear you when you talk, then you go deaf when she screams at you. After all of that, you better make sure to check what you get because she doesn't always get your order right. The best night staff member by far is the guy who looks like he might be a manager. I've never had a problem with him, but he might be the exception. The rest of the staff at night is awful. It takes forever for the food to come out and when it does its sloppy and often the order isn't right. I ordered a McDouble with no pickles recently and it came with 4 pickles on it. On a different occasion my order consisted of 2 McChickens, 2 McDoubles, and an egg McMuffin. Not hard right? Wrong! I got a McDouble and 3 McChickens. The heck? Anyway, the quality of the food at McDonalds is never great and you only really find yourself at a place like McDonalds when you're too lazy to make food at home or it's so late at night you don't really care how many calories you're consuming. Love it or hate it, it is what it is. In conclusion, the service has gone down sharply at this location. There is a large divide between the day and night staff. There is no consistency and there is no feeling that the customer is the number one priority. With all of that in mind, I have changed my grade from 5 stars to 2 stars. There is much to be desired from this location and management should look over the staff and decide who is good and who is not to improve the quality and service at this location. read more

nice mcds. Redone a few years ago. Nice staff. Walking distance to my job. Looks clean and I believe drive thru is 24 hrs.

Never going here again! Just found mouse droppings in the wrapper of my cheeseburger! Called them and they told me to bring the order back and they'll remake it. Are you serious?!?! I asked the manager would she eat somewhere that clearly has a mouse problem. Stay away!!!! read more

My brother and I decided to grab a quick snack to hold us over until dinner. I ordered a crispy chicken and ranch premium wrap and was pleasantly surprised by how many veggies were in the wrap! There were fresh cucumbers, seemingly fresh tomatoes, and onions! The lettuce was the generic stuff, but it was all tied in nicely. Not too much ranch with crispy chicken meat. The drive-thru staff was professional and friendly as well. read more

Place is a joke. Ownership should fire everyone that works the morning shift and start over. Don't order anything hard like a white milk, it will take them 15 min to try and find in and then they will come to you and ask if you want chocolate milk instead cause they can't find the white milk. Never again will I go to this location read more

We just left about 10 minutes ago to grab something to eat for our family when we realized that they never gave us our kids apple juice which we bought for our kids and they never gave us our receipt either. The young lady at the check out drive through was rude as if she did not want to be working there. Thankfully they gave us the two apple juices we ordered when my husband had to turn around and go back to get the juice we ordered. read more

The fries were served cold and stale right at the peak of lunch hour. The Big Mac bread was stale and cold and the double cheese burgers as well. I will never visit this location again. AND I will discourage anyone I know from dining at this particular location. read more

This place is ridiculous I placed and order.on Uber eats they haven't even prepared the order for 2 hours . I also called them and she said that's your problem just cancle.That dumb worker needs to get a real job loser read more

I know it's just a McDonalds, but they forget items in the drive thru regularly. I don't even pull away anymore once my food is handed to me, I check it right there in the window and at least 5 of 10 times I go here, something is missing. read more

Pass this McDonalds!!!!! Go to another. No matter how much you spend on food, they won't give your children any cups for water. Wow. So pathetic. The staff is very rude too... and all the booths are filthy! Save your money. read more

I like friendly people working there and I like the food. It's a good place to eat something when you're in a hurry. Frankly speaking, it's neither better, nor worse than any other McDonalds. Once I've been to McDonalds in one tiny German town and now I can tell you that this one is far better than that one. read more