The staff is super Friendly and efficient , they take the order numbers off the table when our orders come and they accommodate to any mistakes , sometimes they can be slow but that might just be because they're busy , the food is super fresh . overall super great McDonald's ! read more

This McDonald's location has friendly staff, providing accurate food orders and fast service. They prioritize the drive thru and get everyone in and out very quickly. I've only been inside once just to pick up my food and go but it appeared to be clean. read more

I paid at the first window so the only thing the person has to do at the second window is check my order, add condiments and napkins to the bag. If you can't do that right, there is a serious problem. I should not have to ask for all the things that are supposed to be in the bag one by one. OAN, if workers have time to play wrestle and goof off in the background you have a problem. read more

Service was terrible as soon as I pulled to the window I was told to hold on so that whoever was working the drive through was having there own sidebar conversation, just unprofessional and not to mention the line of people they had to have pull up because there food isn't ready probably do to overly socializing instead of pushing out order it's un professionally I promise any McDonald's is better than this one read more

This was something from the 60's, and that's putting it nicely.out of my 65 plus years, I have never seen so disrespected.. Today the cashier ks#13 really showed his racist behind, by greeting my sister & I, with a how y'all gals doing? And it's 2025, being more intelligent than this boy, I didn't respond, but a honest review about him is more satisfying...After no response to him, he had a smirk on his face, and said gal pals, I really wanted to address it with management, but time would not allow me to deal with his racism..Yes, but publicizing his tasteless ignorance is a better feeling!!!!! How you like that boy????! This is a free life lesson!!!! Always Respect Your Elders!!!! Since you didn't have a Gal like me to Raise You!!!! read more

If I could give this location no stars then I would, but unfortunately it does not allow me to do that. I had no other choice but to give it a one star. I frequent this particular McDonald's very often, as well as the Kennesaw location. For some apparent reason the customer service is horrible at the South cobb location. They really need to do better. Even the managers have nasty attitudes. I went here trying to place an order using the receipt as it states at the top of it, "by one Sandwich get the other 1 free". The manager became rude telling me that I could not use that receipt! Granted, the receipt is from another location but I use all my receipts at other locations and they accept it. I asked if she or another manager could honor it, she then proceeds to say she won't and just disregarded me being in the line for an extensive wait time. Of course I was kind if pissed because she could have resolved the issue easily by honoring the buy 1 get 1. And since she did not, I refused to give my business there read more

Worst McDonald's ever. The employees are just miserable and project it outwards. It's just an ugly experience

This is the worst McDonald's location. Visited on 4/26/25 @ 10:17 am. The drive thru was packed. One of the lines never moved. When you finally got to the microphone I was greeted by a very rude young Hispanic lady. When I approached the next window, the young lady was still very cold. Could not even say hello or thank you. When I approached the final window to pick up my order, it took about 3 minutes for someone to even approach the window with my order. This young lady is also rude and always seems unhappy. She handed me my caramel macchiato and big breakfast. Katarina literally just shut the door in my face as I checked my order. I had to try and get her attention because she forgot the hash brown that came with my breakfast. She finally came back and ran back to grab the hash brown with an attitude. She handed me my missing item and slams the window door again. Just rude all around. Definitely won't be frequenting this location again. Sad that these young ladies don't take their jobs seriously or have good customer service skills. The food was a meh as well. The biscuit was undercooked and the iced caramel macchiato lacked the required milk. Do better McDonald's. read more

This McDonald's is terrible and the employees are rude. The food is subpar. There is poor ambience.

It's a McDonald's so the bar isn't set super high, but for a McD's I have definitely experienced worst and better. This spot is located in the Kroger shopping center at the corner of Concord and South Cobb, which if you are familiar with, is a VERY busy spot...so, be prepared to wait a little more than normal, especially during busy times. If you are in a rush, this location is probably not for you. I see a lot of issues with the service at this location and I am surprised honestly, because this McDonald's has some of the best service of McD's I have visited in the area. I will say that I get better service when I go through the drive thru instead of inside, as I have encountered some less than enthusiastic and helpful attitudes when ordering inside. That being said, when I go through drive thru's at other locations in the area, the folks are silent at both windows. They reach out to get payment, process and hand you your change/card and receipt and close the window. However, at this location I always feel welcomed by folks at both windows. They dont strike up convo or anything, but they do say "hello" and "thanks" at the least, while seeming decently cheerful. You all know the food here, and I will say that I have never been disappointed with anything I got here. I usually hit them up for an Iced Coffee, as their regular iced coffee is fantastic! Overall, it's a McD's y'all...I will be back when the craving for some nuggs or coffee hits! read more

It's Mickey D's, what can I say that the world doesn't know. Let's see, hmmm... well a restaurant that claims to be 24hrs was closed to customers, except Uber eats and Door dash. The audacity! It's a tad after 12am and I'm starving!!! Other than that, this location is fairly new, the employees are kind, well this is only my second visit, but they've been great on both occasions. Parking is ample, double drive thru, easy excess to 285, hop on hop off incase you're in a hurry and don't want to drive a mile for food. Only reason this location isn't a 5 star, I left with no food. Kinda false advertisement, the whole 24hr thing, but I'm not bitter . Ay, what do I know. I'm sure I'll visit this place again. It's McDonald's, it's not going anywhere. read more

McDonald's - Drive thru - Fast Food Near Me - Smyrna, Georgia

I ordered a double cheeseburger and a medium fry and the lady did not give me my fries. I told her she left it out and she began to insult me and refused to give me my medium fry. I paid 7.86 for a single cheeseburge. read more

Had to wait quite Sometime almost 30 minutes! I showed a picture of where there's not really a line I think they're just disorganized at this McDonald's. It's sad too because I only go to fast food every now and then and I really expect it to be efficient in "fast". Obviously this is not an efficient one! Not sure what caused my delay, the Double Cheeseburger was hot, I wish I had asked for not salt as I normally do because this was definitely too salty. It is a little trick and wort the wait for a "no salt" order because you know that they just cooked it! The fries were a bit cold, also should have asked for no salt, to make sure they were hot. Just ask for salt on the side if you really need the added salt. The ketchup is pretty salty, and is enough for me. I was starving and with this stay at home , there aren't many fast foods I would go to normally, this I though would at least be average, but it is definitely BELOW average. Not sure I would go back even if I was starving!~ read more

McDonald's - No line but still had to wait 49 minutes - Fast Food Near Me - Smyrna, Georgia

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The best McDonald's, fastest, most accurate, always good. It's hard to come across these but this Mc Donald is the best. Service is great and the ambiance is clean and advanced. read more

Can y'all retrain on making iced coffees? There's nothing like a well made McDonald's iced caramel coffee! But too many times it has no flavor except milk. Instead of fussing I just leave in defeat. Even when remade it's the same. Sigh. No point. read more

I hate writing poor reviews, but this experience was horrible and I doubt I will return. First and foremost I was given somebody else's order. When I gave them the food back they asked me to pull around to the front. I sat out front for 30 minutes waiting on my food before going in to ask what was taking so long. Once I went inside to ask I was told they thought I had left. They proceeded to give me the food that had been sitting out as everything was very cold. I asked them to remake the food so they did warm up my children's meals. Once home I gave my children and my mother-in-law their food. She bit into the burger and was disgusted because it was not cooked. I know some places you can order a food medium or raw; however, this is McDonald's and all food should be cooked thoroughly. I have posted a picture. The staff was playing around and not very attentive whatsoever. read more

McDonald's - Uncooked Quarter Pounder - Fast Food Near Me - Smyrna, Georgia

This mcdonald's has horrible time management. Either that, or severely understaffed... It seems like no matter what day you decide to go you can't avoid sitting in line for over 45 minutes at certain times read more

My meal wasn't fresh. Health Implication!!!! Food that isn't fresh causes me to have health issues, like indigestion. You know the food is "DEAD!" Throw it out! Don't make me wait in line, and then give me dead food!!! Stop before you cause someone serious harm. And your service is poor! read more

We had just dropped off the dogs at boarding and we were on our way to the airport. We weren't going to the terminal that had a McDonald's and we decided that it would be better to just buy it before we get there (plus we didn't have to pay airport prices). There are so many McDonald's out there and they all serve the same thing and so the only ways you can judge one and compare it to others is through the service and the quality of the order. I appreciated that this location was quick and efficient. They got my breakfast order correct which was a bonus. The restaurant and its bathroom were clean and the employees were polite. All these things make this location a stellar one. Of course they have a drive through but they also have plenty of parking as it sits in the lot of a grocery store. It's never too busy here but even if it got to that point, they get the food out quick. read more

Tired of coming here because every time I order something it always gets messed up and when I told him manager, she's always getting so fucking annoyed and when I ask for a refund she gets mad and she just changes my order instead of giving me my money back and then when I get my money back, she just cussing at people when I have two kids with me then she throws away what she was making when I once told her I was allergic to caramel and proceeded to give me a caramel coffee read more

McDonald's - Manger - Fast Food Near Me - Smyrna, Georgia

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I ordered three cheeseburgers today and the meat was raw. The number they have to call is not active. South Cobb drive McDonald's need to get better raw meat is unacceptable. read more

Got raw food tonight would like to get my whole meal remade both Quarter Pounder with Cheese an Big Mac has raw meat gotta do better if someone can get in touch with me my email reaperbot32@gmail.com read more

McDonald's - Quarter Pounder with Cheese meal an Big Mac Meal - Fast Food Near Me - Smyrna, Georgia

I currently have an accent because I am not from America, it is definitely not a thick accent due to people on average understanding me.I went to the drive-through with my girlfriend, and the manager proceeded to act like he didn't understand what I was saying. The workers clearly understood that I was ordering a six piece McNugget but the manager proceeded to continue to ask me what I was saying, although it was quite understood that I ordered nuggets. As I proceeded to the front of the drive-through I was confronted with an amazing worker who's birthday it was. I let her know that I wasn't happy with the service that I received because I did not expect two people to speak at me at the drive-through at the same time. Possibly that could've been the reason that no one understood me but I felt specifically put down because I was not American. After letting the drive-through worker know how I felt she politely validated those feelings and let me know that the manager was completely out of order. read more

Easily the worst McDonalds in the united states. Extremely long wait times for cold or incorrect food. Overpriced.

Just walked out here for a few minutes and no one acknowledge my presence Or said they would be right with me just had me standing there silly read more

At first sight, this McDonald's is beautiful and one of the only McDonald's I have seen with the new, upgraded decor. BUT, service here is very hit or miss. The handful of times I have been here have been very inefficient, and sometimes just strange. Once I was in a drive-thru and since the screen wasn't working, I asked for my order to be read back to me. The team member simply said "no" and told me to pull up to the first window. Most recently, the team member was simply distracted by a previous customer and wasn't paying attention, so my order was incorrect. The supervisor was very polite and efficient, but not extremely concerned. Food and environment are great for McDonalds. If you have a lot of time and want a peaceful dine-in, then this could be the place. read more

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Waited 30+ minutes when there were three cars total and got frozen hard fries and a cold stale burger

Very Rude staff & bad management. Would not recommend unless it's your last option. Food is subpar at best even for a McDonald's.

the fucking chicken is raw. they do not answer the phone. terrible. and i want my money back read more

McDonald's - 6 Piece McNuggets Meal - Fast Food Near Me - Smyrna, Georgia

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This is probably one of the worst McDonald's that I have been to recently. From the time we entered the restaurant to the time we sat down with our food, it was over thirty minutes. Yes, we should've gone with our instinct to leave and find another place to eat, but did we? No. We were hungry. Mom ordered two cheeseburgers and an unsweetened tea, I ordered a cheeseburger and side salad. The unsweetened tea in the dining room was out, and trying to get anyone's attention is near impossible at that place. We finally got someone, who might've been on break, and he wasn't too happy about the unsweetened tea being empty, again. When he grabbed the container he left a mess of lids behind and didn't come back to clean it up. He also made it sound like he would be back with more tea. Five minutes later, nothing. We got someone's attention at drivethru and he said they didn't have any unsweetened tea as well. From our order to others I watched, there was a lack in communication amongst staff and a lack of attention to detail as many orders were brought back with missing or the wrong items. The best part? They were honestly not that busy. This store needs to get their act together. read more

McDonald's - Dry over cooked patty - Fast Food Near Me - Smyrna, Georgia

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This MvDonalds is supposed to be 24hrs but late night drive thru sucks!! There is always a couple of cars parked in front, employees in dining room watching tv while customers driving around the building. One night they came over speaker and said systems are down! But why are they down every night! McDonalds you are paying employees to run your late night customers away and to WATCH T.v.!!! Early morning also suck. This store needs to get rid of every rude and lazy employee!!(the whole crew) all new staff and managers on all shifts! If you are a 24hr store, then be a 24hr store!! If NOT THEN TURN YOUR LIGHTS AND SIGN OFF! AND STOP THROWING YOUR MONEY AWAY! Does not deserve the 1 star... read more

Is your milkshake machine really down for "some cleaning" during your lunch rush or is this just the standard McDonald's reply when someone wants a milkshake and you don't want to make it? I couldn't tell you how many times I've been through McDonald's for milkshakes for my kids and been told the machine is broken or being cleaned. Ray Kroc would be disappointed at the lack of work ethic McDonald's workers demonstrate. It's an effing milkshake from a machine. read more

Horrible service. Rude staff. I see why they have 1.5 stars. I will never visit this location again.

They ain't never got the frappe machine working it's a dam shame they do everything but their job

It pisses me all the way the fuck off that you guys can't get it together to save your life's! All the money you spent to remodel you should have spent it to TRAIN YOUR FUCKIN STAFF PROPERLY!!!!! You expo is worth shit! They always every fuck up the order or don't give you all Your food!!! How is that even possible! I shouldn't have to check Ecco and every time to see if the Grace of God touched your staff and gave them proper brains!!! Idk what the hell the operator or the shift lead and managers even do! Who trains y'all?!!! read more

Horrible service! I waited more than 40 min and got my order.. the chicken was hard .

One of the worst.... i hate that my kids like McDonalds... i have to ask this location to either re make the food or tell them they forgot something.... dont let them ask you to pull up and wait... because you'll run out of gas, just waiting for a hot small fry... read more

This McDonald's has one of the worst crews I've ever seen. Absolutely everyone that works there has a "I'd rather be doing anything but this" attitude. I know your minimum wage job might not mean much to you, but if you know you have to work there, you can at least pretend to have a decent attitude. They tell you to pull around for even the most simple of orders, as if they have absolutely nothing prepared. This "pull around" BS is nothing but an excuse for them to half-ass their job and take their sweet time. So much for "fast food." After waiting 15 minutes for something a simple as a Big Mac, your order will still be wrong, guaranteed. Came in once and saw the manager in tears and now I know why. They clearly have no training or common sense on how to do a job as simple as MCDONALDS. Sad. read more

I have been to the McDonald's twice now, both time for breakfast on my way to work. They are in a prime location for commuters in this area, but I don't think they realize this fact because it took them 10 minutes to fill my order. I ordered a simple BEC biscuit, but on a muffin and t hen I sat and sat and sat and sat some more while the 4 cars in front of me sat and sat and sat. When I finally arrived at the pickup window the girl at the drive through has to ask me what I ordered. I was so annoyed at this point that I could have just left, but no I tell her what I ordered and drove off upon receiving my breakfast. When I looked in the bag I realized that the had given me the wrong thing!!!! I had to turn around and go in...When I complained that MANAGER making the food started arguing with me. I won't get into the details, but what ever happened to the customer is always right? I know what I ordered and what I ordered was not in that bag. I think I'll skip this particular McDonald's and perhaps visit the much friendlier Chick-fil-a down the street. If you are in a hurry avoid this McDonald's at all cost, otherwise you'll be sucked into their warped sense of time management where everything seems to slow down to the point in which you can actually see paint dry. read more

This is the worst McDonald's! Your better off driving to the Austell Rd location. Literally every time I come here with a simple order which is every single time , I get asked to pull forward and wait . Last time I was asked to pull forward in the reserved parking and was the first car there , 5 more cars were pulled up to wait while they still hadn't brought our 10 piece and 2 double cheese burgers ! Went in to see where my food was and they said "oh that's y'all , see I told you they didn't pull off " why assume we pulled off and nobody even came out to check . Today came for 1 chicken biscuit and 2 orders of hash browns the girl didn't ring it up right yet got an attitude when we tell her she only rung up one and we want two and we still ended up only getting one. Incompetent people work here . read more