This is one of the cleanest macdonalds i have seen, the staff are pretty friendly and nice. Only problem is the catchup machine is not working probably. It took me a while to get 3 small cups of ketchup. read more

McDonald's - Front - Fast Food Near Me - Silver Spring, Maryland

This young lady is very disrespectful and do not want to take your order but the other employees will take your order I do not know how she's been able to keep her job with a attitude like that read more

McDonald's - Fast Food Near Me - Silver Spring, Maryland

Incredibly disorganized and overcrowded restaurant. My food (hash browns, egg and cheese on biscuit, and orange juice) were all fresh and delicious, but just the chaos of getting my fold was too much for me. I would much rather go to a less crowded location. read more

McDonald's - a red car parked in front of a mcdonald's - Fast Food Near Me - Silver Spring, Maryland

Food was typical. Fries were not hot. Service was terrible! They force you to use kiosk. I prefer not to! Ambiance was ok but it was terribly hot in there! read more

I had to go to this location on 13 September 2024 in order-to-order happy meal for my daughter. What I observed was unbelievable! I saw the cashier who handled my order at the register, went to the kitchen, and collected the food with ungloved hands and put them in the box. Then, the same person handed to me the food. I used the chance to ask her why she did not wear gloves when she collected. She said she did not do that, but when I told her I had already seen her, she comfortably said that THEY DON'T USE GLOVES when serving food, which shocked me so much! How come such a reputable food store would hire a worker that don't even understand hygge caution and the need to glove up when they touch food? Disaster! read more

This McDonald's is just known for forgetting stuff for example I asked for pancakes with my breakfast meal instead they just gave me sausage and eggs and biscuit and instead of a vanilla milkshake. They got me a chocolate milkshake and I asked for 8 piece chicken nuggets instead it was just two in there and sometimes the bags when you order them are so opened. read more

This store does not honor McDonalds Free Breakfast Combo meal for Military on Veterans Day. Neither does the 4-corners location. read more

Visited this location today and had awful service, the cashier doesnt even know how to count and gave me less change than she was suppose to. The drink was made horribly, fries were cold, overall just not doing well at all. read more

Middle-of-the-road food by McDonald's standards. No drive-thru though. And it takes forever to get your food because they entertain so many DoorDash, GrubHub, etc., orders. read more

When I eat McDonald's, this is the closest one to home. No longer will I be giving this place service though. I ordered a sausage biscuit and added an egg white, egg white delight and substituted the drink (I'm assuming coffee) with orange juice and there is an additional $1.29 charge. I'm fine with the charge but the drink isn't even filled to the rim. If you are going to charge me an extra $1.29 you better fill it to the top. Also, service is really poor. After my order, the lady that rung me up started to talk about me in Spanish. Even with my limited Spanish, I can understand "ella esta...." That's just so rude to talk about a paying customer like that right in front of them. Thanks for all the service McDonald's but you have lost one paying customer at this location. read more

McDonald's - Not full cup for $1.29 - Fast Food Near Me - Silver Spring, Maryland

One of the worst McDonald's in the dmv, spent over 35min on an order that I placed through the app because the staff and/or the equipment couldn't figure out how to complete the phone app order. The issue happened on 3/13/19 at 2:10am, I'll definitely let my staff know to find food elsewhere If you are short on time. Retraining necessary for these folks. read more

sodas out, receipt paper out, ice out, slow service, 20 minutes for 20 nuggets. Terrible

It's open late. That's good. There's no drive thru. The touch screen didn't print a receipt. Se habla español. Last time I was here, I bought dinner for someone who looked hungry. They're not terribly fast. Not horribly slow either. There's plenty of customers at 11pm. I always find parking. I'll be back some time. read more

McDonald's - Working the night shift. - Fast Food Near Me - Silver Spring, Maryland

Cool self service kiosks but they don't print a receipt. Did the payment go through? Who knows. I ordered a happy meal with a toy, but there was no toy. I ordered no fries but got two small fries. I told the lady, NO FRIES, and she trashed them. I imagine a lot of food is trashed there. My order was for apples but got none. The happy meal was in a brown bag. I stopped in at the men's bathroom where the toilet was running for a few minutes like a waterfall. I'm sure it is running non-stop still. A guy asked if I would buy him a cheeseburger while I was ordering with my son. At least the parking was oddly confusing with lots of big arrows in the parking lot. Most McDonalds are great. This one is crap. read more

I came into this location today because my physical therapy is right next door, and I had the time to grab a quick bite to eat. I've walked past there a couple of times, and I couldn't help but notice how small the place is. When I walked in today, it seemed like there were a lot of people just hanging yt and not eating anything, which was strange. My Hope was to order the Big Mac meal, however when I went to place the order at the kiosk, I was astonished. A regular Big Mac meal with a medium french fries and medium drink cost over $8.00! The Big Mac sandwich by itself is over $5.00! Says who? The prices at this location have to be the most expensive in the entire Washington DC area. Granted I'm used to going to locations in Virginia, I've just never seen a McDonald's location that was so expensive like this one. The food looked and tasted the same, and the interior of the restaurant was average- nothing so exceptional as to command these rediculous prices. read more

McDonald's - Fast Food Near Me - Silver Spring, Maryland

One of the worst McDonald's I've ever been to for so many reasons: (1) no toilet paper in the women's stalls (am I supposed to use my hand?); (2) couldn't get order right; tried to refund me $2 for a $2.29 item and then said I still needed to pay tax on something I didn't get. read more

muy mal servicio con una señora tirada le isieron la bolsa y el vaso donde iba agarrar la soda y la pobre viejesita pedía su comida y disiendo q andaba en el baño y ninguna le ponía atención ni le daban su comida el número de la señora era 136 y mejor pusieron la comida aún lado y no ponian atención ojalá q ellas nunca lleguen a viejas mala mala atención read more

This restaurant does NOT have a drive-thru window, but instead is open 24 hours. Late in the evening, and over night, the side door (facing the parking lot) is locked, so you will have to enter on the front of the building. Keep that in mind if you are wary of parking lots late at night and park close to the street instead of the rear of the building. However, the lot is large and well lit. Otherwise, this is a typical McDonald's. It can be very busy during peak hours, but service is often better at those times, when there is a larger crew working and managers are often present. read more

A McDonald's without a drive thru window??? What's the sense of it then? If someone had told me there was such a thing I probably would have thought they were joking. I drove up to this McDonalds and cruised through the parking lot for a few moments thinking I must have lot my mind when I couldn't find the drive-thru lane. A sign that there is no drive-thru would probably be helpful. read more

When i feel munching something or hungry but have only $1 and a few cents, I know where I can get happy-meal. McDonald's. From cheeseburger to yogurt parfeit, I can get each for just a dollar +tax. What's not to like. Especially now I can get hot McFish-sandwich for $1!! My favorite.. McDonald's Soft buns. For $5, I can get 5-course meal: garden salad, fish-sandwich, small fries, yogurt parfeit and hot-fudge sundae=My kind of happy-meal. -Location: Big +1 point=Next to my work... Yes, I'm lovin' it!! read more

Always bad slow service. Once I saw a cucaracha there and since them I avoid getting close to it. read more

MCDONALDS HAS MESSED UP MY FIANCÉ AND MY ORDER FIFTEEN TIMES. I'm so upset I'm never ordering from this McDonald's ever again. Either they fix their shit or I'll post on social media that they messed up and they won't apologize for their mistakes. read more

McDonald's - Messed up my fiancé and my order - Fast Food Near Me - Silver Spring, Maryland

Gave me the wrong drink, but probably for the better. Unsweetened Iced Tea instead of Dr. Pepper. Thanks for looking out for my health interests. Food was actually pretty good and hot too. read more

Awful customer service, especially considering the current state of the country. Claimed to not offer self service drinks yet did not provide pre- poured beverages, the food was very stale, unsanitary. Disappointed, will not be coming again. read more

Customer service is terrible. Cashier took everyone's order in front of me then walked away to help pack food. I was the last person in line so she could have taken mine before she walked away... I wasn't even mad until I noticed another cashier conversing with his friends (non employee) instead of working. Then, he comes over, skips over me and takes another person's order! I said I've been waiting. He didn't apologize or show any type of concern. To top it all off the manager was standing there the entire time read more

No shakes...long drive through. Dirty floors and the register lady picked at her wig constantly! Save yourself and don't go unless you are very healthy and starved to dead. read more

It was good customer service, but I should've checked my bag before leaving. They left out one of my sandwiches. Nice employees though.

There is a certain crew that is exceptional that consist of all women, but if the men are working, come back a different day. This crew are going to mess up your order and prepare for a tummy ache. read more

The inside of the restaurant is kept clean. At least one good thing about White Oak. The restaurant, like others said, can get very busy - so expect to wait in line for a few minutes. They could use a drive-thru lane, even though I understand that their section of the shopping center may not allow for that. Parking is pretty easy; easy to get in and out of New Hampshire Ave, plus there's an Office Depot right by there when you're done in case you need office supplies. The lighting at night isn't bad, though it would help to have more lights close to the K6 / Ride On 10 / C8 Metro Bus stop. It's already wel-lit, but wouldn't hurt to fill in a couple dark spots. You want your customers to feel safe, right? The televisions playing sports and local news makes for a nice touch as well. read more

I don't eat McDonald's but my sister asked me to pick her something up. 1st - no drive through. 2nd - I suppose because they don't have a drive through, they never received training in efficiency or speed. This was the slowest "fast food" I have ever seen 12 minutes to receive two burgers and fries? And someone who ordered after me got good first. She didn't finish the food because, hey it was mcdonalds but the service was horrendous! read more

They have these newly installed things that you take your own order at and the employees are in the dining room ready to help you. Also, they were smiling! I felt like I was at Chick-fil-A. The good was great and came out fast despite how busy it was. read more

I've never reviewed a McDonald's before. I review this one because I have occasion to stop from time to time, and am consistently impressed with the good service. Above the McDonald's average. Food is the same. Inside comfortable. Can get cold in the back, and I can do without the noise from the TVs. There's so much lousy fast food service I wanted to compliment this place. read more

Worst service ever, the manager was extremely rude. He refused and gave me problems when his workers messed up my order twice. If it wasn't for one of the cashiers, he would of not taken back my order. This is my last time coming here and I recommend nobody come here because you will just want to fight this old man, he can't even speak English and repeats the same thing but when you ask for a sauce just one not ten, he yells at you. This is a horrible McDonald's hope he gets fired before his disrespect causes someone to fight him. McDonald's do us all a favor because you truly are an American past time favorite get rid of your horrible excuses of workers. read more

There is a McDonalds on every corner now a days... I have 3 that are all about 5 -7 minutes from my house. I go to this one because the food is fresh, the service is efficient and I always have the correct order in my bag when they give it to me in the drive-thru. The only mistake they have every made was giving me the wrong happy meal toy (the barbie instead of the car for my son) , which they gladly exchanged for me on my next visit when I requested. The traffic pattern is a pain if you need to pull out and go east on Randolph too... but everything else trumps that! read more

Probably not coming back here. Dirty environment. Bathroom was not clean. Slow drive-thru.