Ordered 12 pieces leg, wing, and thighs. I received 6 legs and 6 thighs, I should've ordered the $5.00 fav five with a leg,wing and thigh. Such bullshit and a waste of my money, my wife likes wings!!!! read more

This s another chain of Restaurants I like which is across the street from the Colesville Shipping Center . Next door to the 7 Eleven . Near the bus stops . Its on the corner of New Hampshire Avenue and Lockwood Drive . This is Called The White Oak Popeyes . They have a good sized parking area. But it needs Repaving . Their doors had ads on them and Restaurant Schedules . As you walk in you see the a huge dining area on the right near yhe end of the srore near the cashier Barista area they have the Srlf help sida machines and condiments area . At the end of the store there's rhe huge Barista Cashier area where yoy do your food orders . Above the cashier barista ,They have have their menus to see what yhey have of your favorite foods they sell . My favorite was The Surf and Turf , I love the popcorn shrimp, I love their spicy Chicken. Its what their famous for . Their seafood platters are ack too . Behind the cashier barista lies a somewhat open concept kitchen where they perform their magic to make your best foods you could ever want or ever find anywhere else. I recently applied to the place online on her websites and indeed.com . I turned in my resume . I want the job there as a cashier because I like customer service customer relations and interactions. I want to make pepple feel welcomed, At Home , And feel like family , To become Ling Term Patrons . I want a jib where I wont be Feared , Judged and Used Bad Politics against. Tis is a good place fir family gathers have something to eat and have a good time. I hope management gives me a chance for jobs there someday . Its been a long times since ive been back since the pandemic. What happened during the Covid Pandemic the behaviors were unjustifiable Reprehensible unlawful and inexcusable , And down right wrong . When coming back here as a community we need to come there without fear prejudice Paranoia and more but ckme there only fir the right reasons to make it a friendly and community oriented atmosphere as it should and must be again . This should be a plavlce of great gatherings and fun times. If you love this place as I do , This place is for you. We all look forward to seeing you all there very soon once again. read more

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There were about five or six parking spaces outside, but almost every space had about a fifth of its front covered in snow. It's rare to see a fast food restaurant that hadn't cleared the snow even three weeks after it started snowing. The dining area was filled with pungent fumes, and the cashier seemed unwilling to work, treating customers very rudely. After exchanging a few words with her, I decided to leave before even finishing my order. read more

The Manager (Liz) 8401 Georgia Ave silver spring md today was very very rude as I came in ordered mobile order and wanted tell her how I wanted my wings and I waited for 15min that was fine but after I waited it was wrong and she got upset slammed food and went back brought out more wings and made me feel she did something I called police cause received first order and was inside used my points order two biscuits and paid coleslaw she said need receipt and shows mobile receipt 42 and bank statement was very upset had call like she said so call them and said she said call corporate very upset want this to b addressed never has this experience in my life very angry rude rude rude read more

The brand new Popeye's in the Briggs Chaney Plaza was a spot I was looking forward to -- even if my waistline wasn't. It's been open for 2-3 days so far, and I'm hoping that in a few weeks, I'll be able to update this review to something a little more positive, but ... they are desperately trying to get their act together, and they're just not there yet. The restaurant has a rather unique novelty to it -- a walk-up window, which acts like a drive through. Its so new I don't think anyone knew what it was for, and most everyone walked past it, into the restaurant (while I was waiting, a few people did try it out). It seems like a good concept, but we'll see. The restaurant is clean and nice, but it's been there for three days, what do you expect? A few big problem areas I saw: Virtually the entire staff was not wearing their masks properly. The counter was staffed by the Manager, who was wearing her mask around her chin. Literally, her nose, upper lip, and half her lower lip were visible. This was the Manager. Obviously, with this example being set for the rest of the other staff, most of them had their noses out, at the very least. We're still in a pandemic folks, and Delta -- and Mu -- are really bad. Plus, blunt honesty here, I see the staff visibly cutting hygiene corners at the front counter, you gotta wonder about what other health and safety things are being skipped where they're less visible. They have two lines, and people were initially queued up in a single line, splitting as the registers opened. The manager shouted, "I have two lines, use both lines, please!" at which point we were split into two full queues. I went to the other one. The second line was manned by a cashier who vanished after taking a couple of orders, I don't know where to. She was replaced after a minute or so by another. This one took an order, then turned to assemble it, never to return. After another couple minutes, someone came over and started helping the manager move her (by now very long) line faster, ignoring the people who were waiting in the second line. I walked out at this point. If you're going to have two lines, you have to treat them both fairly and evenly. You can't have one line that moves 5x faster, and one line that is essentially ignored. Not cool. I was there for about 15-minutes or so, and part of the reason it was moving so slowly were the number of messed up orders. Between every order placed, someone came up to the counter because they were missing an item, or had something wrong, or were given the wrong sized drink, etc. The manager also seemed to be unfamiliar with the menu, and argued with a customer about his order at one point. He ordered the 8-piece family meal, and she tried to give him an 8-piece nugget, and went back and forth, with her glancing up at the menu behind her before she figured it out. After I left, the District(?) manager popped out to talk to me at the car. He was very polite, asked me what I thought was wrong, etc. So, he gets a star. They've only been here for three days, and I know they've got a lot to figure out. Everyone and everything is new. I hope they'll get the act together. I was looking forward to a Popeyes in the neighbourhood! Right now, I'd check out the other locations or a different restaurant until they iron out the bugs. read more

Extremely slow service at this location. Also, the food was really disgusting when I was finally fed. I ordered the blackened chicken sandwich combo. Either they forgot about my order and reheated it and dried it out or gave me something that was old. I also ordered the Oreo cheesecake. The worst dessert I ever had in my life. Avoid this location. read more

This place is disgusting! The manager is very disrespectful, as are the staff. Today, I experienced a staff member putting her hand in chemicals to clean the service, then going straight to serve the food without washing her hands or wearing gloves. That staff member's name was Maria," according to the manager, and she took no accountability. Maria then proceeded to become disrespectful once I told her that was unacceptable. I asked for the manager, and she wasn't any better. If you want to get sick, feel free to eat at Popeyes on Lockwood Dr. read more

Popeyes Louisiana Kitchen - Very disrespectful. Don't have her in a manager position. - Chicken Wings Near Me - Silver Spring, Maryland

Pros: Clean establishment Cons Homeless man inside the restaurant begging for money and/or food. Staff unfriendly, borderline rude. Food not what we ordered. Food quality was poor. My wife and came in for dinner around 5:00pm, the store was surprisingly clean. The first thing we noticed was that there was a HOMELESS MAN inside the resterant begging for money and no one cared! The staff including the manager wasnt real friendly. My wife ordered the chicken strips which were so old and dry they weren't fit to eat and when asked about what kind of sauce they had the girl said that they only had BBQ Sauce. I ordered a single breast and what I got was a chicken back, yes a back. I also ordered a side of beans which was almost just Gravey, no beans. My wife ordered a side of mashed potatoes with Gravey and the Gravey was almost non existent. I wish I took pictures. What a disgrace!! read more

Wings leave a lot to be desired. The hype is much better than the food. Not sure what has happened to their fried chicken

I came here today and was hopping it would be better, The person who helped is totally unprofessional, didn't even say hi or asked me if i want to order, he was looking at me like I need to greet him. I had to step up and say hi can i order, he was not rude but rather unprofessional, better than 'roque' who is a very very very terrible front person with terrible attitude. So after I ordered and paid when i got home there was no catchup :( I didnt have any at home and they didnt include any. Even though I asked him to include some. I feel very disappointed Every time i come to this location even though the restaurant is very nice and clean the staff are rude (roque) and always missing something... When i left the person didn't even say thank you. I feel like I'm not buying food but rather begging for food.. Won't come back here again because Every time I make an order they miss something or I encounter rude and unprofessional staff. At the shopping centre there are lots of other restaurant who are eager to make guests feel comfortable... read more

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The one thing you can count on at Popeye's is consistently good chicken. Not sure how they do it, but the skin is so crispy and delicious. We enjoyed the special offered for $5.00 for 4 chicken tenders and $5.00 for 4 pieces of chicken (breast, leg, thigh and wing). The staff here is always welcoming and pleasant. We had a great lunch. read more

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I am currently eating my 2 piece dinner meal with an extra side and no drink because I was refused a cup of water, because I don't drink soda. Yet this guy walks in with his 711 food and isn't refused napkins. WTF? read more

Popeyes Louisiana Kitchen - This guys walks in with 711 food and apparently is treated good. yet I'm denied water after buying food here. - Chicken Wings Near Me - Silver Spring, Maryland

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(I should've bypassed based on the hole in the wall location) 90% Spanish speaking location. Make sure you check your order before leaving. They didn't put biscuits in the bag. Staff needs to pay attention to accuracy instead of having a reunion with every Spanish speaker that walks in the door. read more

I agree with Emily and Ina that the location is the biggest problem with this restaurant. The parking lot can be a challenge, but I generally park alongside the building on the left of the driveway to the rear. There always seems to be a space, and the exit back to the road is made easier by simply continuing to the rear, making a left in the office park, then another left back to an easy left turn onto Lockwood. As for the food? Typical Popeye's, but yes, the service can be slow. It seems the counter-person always has to run into the back for some unknown reason, leaving everyone just waiting in line. read more

Popeyes Louisiana Kitchen - http://www.flickr.com/photos/8037063@N02/3156599905/ - Chicken Wings Near Me - Silver Spring, Maryland

I don't do fast food buy my mom enjoys Popeyes once a year. This place is a total rip off. Sure the chicken is ok, but 3 sides and 12 pieces of chicken for $38 And change is a 100 rip off. You can not justify the cost. Plus when the place isn't clean and the service is surely asking for that kind of cash for suspect food is a crime. read more

This is your conventional Popeyes chain restaurant. It is located in White Oak next to the 7/11. The place overall is decent and fairly clean from the many times that I've gone. Many times there is a line and the wait can get incredibly long. I've never had a problem with that staff and they're typically fairly accommodating. Now, the chicken itself is very good, it is well seasoned and does not have too much salt. Be sure to ask for variety as the chicken breasts are the largest pieces. The biscuit is always hot and moist. The sauces are delicious, my favorite is Mardi Gras Mustard and Blackened Ranch. They recently started a policy where they charge for sauce which is ridiculous. Overall, if you're in the mood for fried chicken, this is definitely one of the Popeyes stores I recommend. read more

Popeyes Louisiana Kitchen - Thigh and a biscuit :) - Chicken Wings Near Me - Silver Spring, Maryland

I went into this location for the current promotion on boneless wing. The manager told me that promotion was over even though it was still on the menu behind them and also on the Popeyes website. She refused to honor the promotion that and then said we are out of boneless wings. This location is just not a good place. Better locations are Greenbelt, laurel off rt1, and Clinton. Avoid coming here read more

Popeyes Louisiana Kitchen - Chicken Wings Near Me - Silver Spring, Maryland

Food is good the staff is very excellent .very good costumes service. Thank you. Great food

I go and order 2 spicy chicken sandwich meals and some rice. The lady forgets the fries so I have to drive all the way back to the store. Go back home to realize the sandwiches were original and not spicy. I've lived here all my life and they can't seem to get it together! Worst Popeyes ever!! read more

This was the worst experience ever at a Popeyes! Their board advertised a meal and when we ordered it they proceeded to not only ring up something different, they would not honor their advertised meal. When questioned, they promptly turned off the board, and did not attempt to be flexible! Wow, they allowed me to walk away and lose a $30 sale! This owner needs to train his or her staff in customer service! I would rate lower if I could! Epic fail don't come here ppl! read more

How hard is it? huh! How hard. It's not rocket science. It's not brain surgery. It's not physics or calculus or any other tough high level math. What is it...... it's frying up some chicken and moving people along in line... now how hard is that? A trained dog could do this job with ease so why is there all these problems with this place. It's a serious cluster f(flag)k and I'm just not ranting now. Had I wrote this review about two hours ago when I was still very mad then it would be very ugly. Think of any work place (besides construction workers) that only one person is doing all the work and the 5 people are just standing around without a clue not knowing their right from their left just watching the one person work. A line going almost out the door people in front of me slow and trying to haggle prices uggggh this isn't some open street market, just order pay and move along or get out of my way cause I know what I'm doing. Workers slow as molasses, incompetent and need to just give it up. If you can't take the chicken from the fridge put in the fryer then when fully cooked move chicken to drip basket under the heat lamps and repeat WTF they can't even get that right for crying out loud. This has happen one time too many now at this location. I am a patient person but the patience has ran out big time. "It will be another 10 minutes" said the one person who is actually working. Turned into another 20 minutes after waiting in line for over 15 minutes. All I wanted is the $10 dark meat special to go nothing special just chicken 5 minutes in out and give me free. But alas this is impossible to do, they won't allow this ease of common sense. After all this nearly 40 minutes of waiting what do I get for my trouble not a free Coke not even an apology the lady doesn't even give the courtesy of looking up just "okay that's you." Hands me the bag "Hey how about some napkins at least." This place has some serious problems that are not going away on their own. Some serious changes must take place or this place will cease to function. There is no excusses for the lack of good quality service. Doesn't matter what type of place or location, this is unacceptable and shows lack of good management. Don't get me started about the parking the bums hanging out in the place and right next door at the 7-11. I won't be back to this place not in a looooong time. Popeyes is basically the same everywhere as far a food wise. However service wise a huge difference between here and other locations. A whole lot of changing needs to take place here. read more

This location of Popeye's is a step below others, though not because the product is any different. It's the little things that make a Popeye's experience reach its full potential...and these are the little things that this location just doesn't really have. Little thing #1: quick service. The employees here are rather slloooww. I was behind one person in line, yet I had to wait about 5 minutes for the person behind the counter to get a #2 combo together. Little thing #2: convenient parking. The parking lot in front of the store has 8 spots, two of which are smaller than the others because of a brick wall, which brings it down to 6 spots. There's another random lot behind the store, but there are few things in Silver Spring that are sketchier than this little area. Little thing #3: convenient location. I just spent 5 minutes trying to describe the illegal U-turn you have to make to get onto the main road because of a completely unnecessary median...but I think it's enough to say that this location is not very convenient. Little thing #4: missing sporks (Jason C. says spork...I still think it's sfork. ??) Whenever I come here to fulfill my monthly Popeye's craving (hmm...), they always forget something about my order. Today it was a sfork (forkoon, anyone?), another time it was my side, etc. Despite these little things that I don't like about it, I'll still come here because it's 3 minutes from my work, and sometimes I just gotta have my Popeye's. :P read more

Boooo, this Popeye's is somewhat pitiful, and my experience was not so different from Ina K's description. I was looking to get in and out quickly, but that is not really possible at this location. I very rarely pick up fast food, but was hoping to head to the drive-thru window if there wasn't a line. Well, I suggest you don't bother since there is no drive-thru window! After I turned around in the business park behind the Popeye's, I headed back for a space in the front. This condensed parking lot gives little room to maneuver, making it hard for vehicles to pull in and out. The location of this Popeye's is also rather inconvenient. Besides having to turn on Lockwood and get off of the main road (New Hampshire Ave.), leaving the parking lot is a major hassle. You cannot make a left-hand turn to return to New Hampshire. I think though if you make a right-hand turn, it will eventually come out a little bit north on New Hampshire. Hmm maybe I should have tried that... Anyhow, no complaints about the food. It didn't taste any different from other Popeye's I've had. Service as well was fine and I didn't have to wait long at all for the food. read more

I came here with my mom for the first time to get some of the chicken, I was ordering for a party and we decided to have a 2 big boxes of chicken and left the store but then we realized we miscalculated a little and came in to order one more box, the lady at the register looked at me funny. Another lady called me loco and went to go get my chicken. I felt disrespected because I came in to get an order and I get called crazy for ordering chicken. The place isn't even sanitary and there were crumbs of chicken all over the floor read more

Check your food before you leave. They forgot to add my biscuit last month and today I was served a disgusting look chicken wing. read more

Popeyes Louisiana Kitchen - Yuck! - Chicken Wings Near Me - Silver Spring, Maryland

totally disappointed.....even after having repeated my order more than enough times, the cashier kept acting like she needed to move on to the next customer without attending to me...all in the guise that she couldn't hear me. The food was OKAY at the end of the day cos I loved the chicken but the service was really poor. read more

The food is amazing it's so good don't forget the honey for those biscuits it's worth the long ass lines.

WOW. After waiting an hour and paying $32, my order came with half the items missing. Had three chicken sandwiches and a bunch of fries but missing all red beans and rice and missing all drinks. The delivery guy was like, look, your order only says chicken sandwiches. I clicked the order and it expanded to show the rest of the order. Is it that hard? Never again. read more

Vile bathrooms. If that's how they keep a part of the restaurant that they KNOW we'll see, how do they keep the food area which we can't?!? Vile liquids on the floor. A hand dryer which has the airflow of a 96 year-old dying woman blowing out a birthday candle. Smelled like old urine (I am a nurse. I know the smell)! I want to throw up thinking of what's sitting in my belly! read more

Dishonest restaurant often substitutes items without notifying customer - for example they provided a chicken thigh and a wing when they were two tenders short on a lady's order. They have substituted mild for spicy on more orders than I can count. Last straw today they substituted two large fries for beans and rice and cole slaw. read more

If you want to shit all day then it's the spot. I couldn't even leave my house to do nothing. All cos I ate some nasty ass Popeyes chicken. Save your booty runs for a better place. Never again read more

So.. We had this for dinner a few nights ago and was so disappointed that the white meat that we got in our box was bad... Horribly bad.. Reheated and spoiled chicken was what we got. The manager was great but we will never go back. Th service there usually sucks and with what we got recently, there is no reason to go back. read more

Slow. Rude. The Cashiers are favorable more to men. Foreign. Lagging. The lady their rushed my order and interrupted my while i was speaking. Although she may have been in a rush, she was already at work. If you are trying to catch a quick meal before work do not come here. Or any restaurant with foreigners. read more

I'm here now, it's clean, people are nice, sketchy area but nothing wrong with the Popeyes itself. Other reviews are a bit dramatic. It's slow but most places are. Parking sucks, It is what it is read more

I usually go in and out order my chicken and peace . Never had a problem there . Area outside is a bit crowded .

Services was bad forgot about giving us our drinks we had to ask about them before we left. I got two orders of 3 pcs chicken and had to pay for sauce even though it was supposed to be complimentary because of the chicken we bought. Also service takes too long !! And employees barely knows what to do and be rude about it !! read more

Second time ordering from this location via UberEats and the second time my order has been completely wrong or missing items. Between the fuckass staff that can not seem to count or complete a bagged order and the lackluster system UberEats has in place to get items or a refund, you'd be better off eating a pile of shit! read more

I would give this place zero stars for customer service!. Food is fine but the customer service is the worst here. They mess up the order and do not admit that they made a mistake! Other popeyes locations are better, avoid this place. read more