Robert is Awesome! After our last experience at McDonald's NM, we decided to cancel McDonald's however, one must acknowledge they are strategically placed... We made a Gas stop guess what's a hop skip and a jump away? You guessed it! Mickey D's. We are suckers for McDonald's egg & cheese McMuffin and a freshly made hash brown...therefore we gave it one last try. Robert took our order and was exceptionally cognizant of what we needed and the most cost effective way of delivering thus . He is extremely pleasant and customer focused. I wouldn't be surprised he's a manger and if he is not I hope he will be soon. ( perhaps a raise) Oh, did I mention Robert is Awesome? read more

McDonald's - the receipt for the meal - Burgers Near Me - Shawnee, Oklahoma

Behold, a "10 piece chicken McNuggets" which came tonight as an 8 piece instead, with 3 of the pieces an anemic, SLIMY white on BOTH sides. They were disgusting and inedible! Got this as a curbside pickup and it took a ridiculously long time for something that is one of the most popular items. DO YOURSELF A FAVOR AND DO NOT GO TO THIS MCDONALD'S! read more

McDonald's - Gross nuggets - Burgers Near Me - Shawnee, Oklahoma

absolutely buns this is the worst McDonald's I've been to my moms burger was pink and my mcrispy tasted like pickles and fish. I felt like I was eating a pair of nasty undies I regret coming here. Taco Bell is across the street, go there read more

Do yall not read tickets? Every time we order it's wrong. We just received an order with every type of sauce except for what we paid for (bbq). We received the wrong burgers after asking for no mustard and there's mustard. The drinks were missing. The frys and nuggets are hard and old. The burgers feel old. It's not hard to make stuff fresh and follow instructions. By far the worst McDonald's near Shawnee. read more

Drive through took 5 minutes for the dude to say anything in the intercom. Got up to the window to pay for the food. Dude looks high and just stared at me after paying for my food with no receipt. Get up to the second window to see whoever is bagging the food throw the food in the table. This place has become a sh*thole after the remodel. read more

Ice cream machine was broken, what a surprise they didn't even say sorry for the inconvenience or give me a refund.

Third shift employees are the worst employees and rude and refuse to give people what they want they're short-handed

In Savannah F.'s review I was that friend that bought 13 cookies & I didn't get A SINGLE ONE!!! I was gonna share them with her & another friend & I spent about 5 dollars on them & like I said I GOT NONE OF THEM!!! Me & her also wanted to get a toy but they made us buy an ENTIRE HAPPY MEAL for each one because they said "Ummm, our manager said we can't sell them singly anymore" like what the actual heck?!? Also they forgot her sweet & sour sauce for the happy meal we didn't want to buy in the first place. DO NOT GO HERE YOU WILL REGRET IT!!! read more

Terrible service the workers don't even understand what goes in each order. I got completely different items I never asked for and didn't even get the food I wanted. Terrible service with terrible workers. read more

I did a mobile order and I wanted for a hour and I keep telling them is my order done and they inor me

This place is arguably the worst McDonalds I ever visited. The double-lane drive thru was incredibly slow. I watched cars ahead of me leave in frustration. I was in line for at least 15 minutes. I only needed a snack and ordered a drink. The amount of the soft drink was impacted by inflation (a 50% increase from the last time I bought a drink at a different location). Far worse than that, the amount I was verbally told would be my total was only the subtotal before tax! Because I had such a long time to sit in line, I had my cash completely ready to give. Then when the actual total was given I was 14 cents short -- because the teenager working gave me the subtotal amount but not the total. As if their line isn't moving slow enough, now they're giving people surprise totals at the window! Thankfully, this isn't my local McDonalds. I do find myself in Shawnee sometimes, but I will never return. read more

Employees were rude. We ordered 30 nuggets and the guy didn't give us any sauce like we asked at the window and then proceeded to have an attitude when we asked for sauce. He ended up only giving us two sauces. Two sauces for 30 nuggets? Yeah, no! He had more of an attitude when we asked for more. When we ordered originally we also used a code for a free happy meal. The total didn't seem right so we asked the lady at the first window where you pay if it was applied and she said yes, however once we got the receipt and paid for it, we noticed it was not applied....I seriously hate this McDonald's. I should have just traveled to the Kickapoo McDonald's where they actually serve and care for their customers. My review and complaints will also be sent to corporate. read more

they forgot my sauce and my friend bought 13 cookies and didn't get a single one. very disappointing.

McDonald's was swamped. Not a problem but my wife and I had quarter pound cheese burgers. The meat was raw! I understand that people are rude and jerks if they have to wait on anything but in this case you are better off to have some get mad and leave theto make sure you don't get alot of people sick from raw food. read more

We ordered our food and about 10 mins(kinda slow for fast food) go by and I go to check on our order and they say it'll be right out, we wait about another 5/7 mins and the manager brings us our food and made it right. Good manager, hard, kind workers. Keep up the good work yall:) read more

If you want to get treated like crap bc they messed your food up this will be the place to go! Make sure you go at night and ask for Teresa the manager so she can snatch food out your hand and prob kill you if you have food allergies bc she threw our cold nuggets in the fish grease to warm them up for us how nice... ohh we didn't need the full order replaced just a few things but that was way to much to ask!! JUST ASK FOR TERESA!! No stars givin ohh wait I have to give one star to post... read more

I love this fast food their spicy chicken sandwich is soo good,I wish I could learn how to make the sauce

They have great service and very nice to customers and are always ready to take my order

Using the app is pointless if your just going to charge me the full price when I arrive. I made a purchase on the app and used a deal for buy 1 bacon mcdouble get one free. My total came out to $12.50 on the app. When I went to pay for my order I was charged $15.12. What did I use the app for if I could have just ordered when I got there instead of wasting time before hand? The store manager wasn't kind enough to help me and told me to come in the morning to speak to the G.M. its funny that I have to drive to McDonald's again just to have this order resolved over $2.39. How ridiculous can you get? read more

did an online order and waited for half an hour in the curbside won't be back here again

I would not recommend anyone to visit this McDonald's whatsoever!! They had completely gotten my order wrong and when I went back with the food that was given it was snatched from my hands so hard that the fries had fallen from out the fry carton from the manager. When asked about her name she had given me another managers name so she didn't get blamed for the encounter. Later found put her name was Teresa. Worse experience ever!! read more

Sad , stopped for a muffin this morning. Got to work opened up package and found a Charcoal muffin. Very disappoint in quality of there're work. Guess nobody cares in there're kitchen. Harrison street shawnee ok read more

McDonald's - two burgers on a piece of paper - Burgers Near Me - Shawnee, Oklahoma

They mess up my order every time. And then they mess it up again when I ask them to fix it. I wish I was playing lol

As if this location could not get any worse. Im sure the owner and manager have quit reading posts a long time ago. Its too depressing. The last 3 times I have pulled through the drive through to get the kids Happy Meals, we have been directed to pull forward to an empty spot and wait. Only to have to wait 15-30 minutes for their Happy Meals. What got so hard to make 3 Happy Meals. Not only us, but every car m, has to wait that long. Then, the food is flippen cold.... I quit eating fast food many years ago, but convincing 3 nephews and nieces that they don't need happy meals to be happy is kinda hard to do.. But, even they are starting to bad mouth mcdonalds.. so, we might not be to far from mcdonalds becoming a thing of the past as kids will start to dislike the golden arches.. Man, Chic-fil-A down the street has it down. I bet they process 100 cars in 5 min. Im going to give the mickie Ds off 140 for their happy meals next time. And cut back our visits from 3-5 times a week to once a week to save stress. I suggest everyone to the same.. read more

My friend usually drinks a lot of coffee they get a lot of coffee from McDonald's but one day there is a mouse turd in it he said he will never drink McDonald's coffee again I posted a picture of it online disgusting I won't even eat there anymore read more

McDonald's - My friend got a coffee this is what he found in it. Idk if its mice pooh or what but hes says no more McDonald's - Burgers Near Me - Shawnee, Oklahoma

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This place is so bad that it is hard for me to even put one star.. very rude managers here. Tea is empty and no ketchup. People who work here sitting around in the booths that should be for paying customers. And the homeless people well that a whole different thing. read more

During rush hour-Ordered a combo 2 with a large Dr Pepper. When arriving to pay at the window, the McDonalds drive thru server was unable to find my order. I had to resubmit my order while paying. When getting to window 2, I can see the ice cream and happy meal and juice for the customer behind me. Then after waiting a short min, I was asked to pull forward and wait. I watched 10 vehicles drive thru before getting my combo 2 with a large Dr Pepper. I waited for 15min read more

No stars!!!! Ugh this place always gets my order wrong, and the food is usually served cold. The managers are absolutely no help, and always make me feel like I'n in the wrong! Lord forbid you ask them to leave the pickles and mustard off your burger. read more

McDonald's - Is this some new way of making the bathroom smell better in place of actually cleaning?Furthermore how do they clean the kitchen - Burgers Near Me - Shawnee, Oklahoma

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Atmosphere: dirty, nasty Servies: slowe Food: never going back ever Price: / read more

Terribly disappointed. Waited 25 minutes for my food and then the lady coughed on her hand and gave me my cup.

Slowest McDonald's in the world. Once I got in the drive thru line I couldn't back up. 20 min later was still stuck in drive thru line

Monday 3/19/2018 06:47 PM I stopped in the Harrison St. McDonalds for a Quarter Cheese meal and a Cheeseburger on the side. I could hear the grab ass being played in the kitchen over the intercom. After waiting 15 minutes in the VIP drive through parking,finally received my cold and greasy food which was wrong. I received two Double Quarter pounder sandwiches which according to the tickets were made at 06:49 PM with no onions or pickles. One large French Fry which was old and greasy. So waiting on fries was not the reason for the wait. I also received three bonus Sweet and Sour sauces inexplicably. What a joke! I threw it all after i inspected the food. How can you trust it after all that? There went nine bucks into the trash. I documented all receipts and grill tickets but i can not upload the pictures that i took as proof of the lack of Givafuck. read more

I ordered a quarter pounder with cheese only ketchup extra salt and a lrg fry xtra salt they rang it up as just a quarter pounder only ketchup and a lrg fry so I pull up and I pay 5.90 after using a mobile app code and I get home and the fries have no salt on them whatsoever alright I add my own salt it's mcds what can you expect then I move on to my burger I open it up I immediately can tell the bun is stale like rock hard stale and the burger itself smelled entirely of tuna so I pulled apart the burger and the meat itself was dry and raw I wouldn't suggest any to ever go here because the food was crap and the customer service was completely unacceptable for the person just held my food out the window didn't even confirm that it was mine or anything I had to ask them just to confirm it and the wait time was atrocious for a fast food place I was in the drive thru line for 32 mins when there were only 4 cars I spent 10 of those mins just at the first window because the person was sitting there on there phone with AirPods in and another at place to order because they didn't talk or anything read more

The workers are friendly and fast. The new KIOSKS will getting some use to...everyone need to be patient using them

This place has gone to using kiosk. I did not want to use the kiosk so I asked for somebody to take my order. Five people were working and not one of them would take my order so I left. read more

All I have to say is my husband and I were served a burger with a bite taken out of it...like someone literally took a bite out of our burger then served it to us. I have never had such an appalling experience. read more

I went through the Drive Thru and I had an employee hand me my drink.... With the straw already in there

Unfortunately like many restaurants in Shawnee, this place falls way under the mark for suitable places to grab a quick bite. They give any dope addict a job and if you get your order right then you might want to try your luck with the lottery!!! Put the joint down, take a bath (with soap), and do the simple job you are being paid to do. And no, you don't get $15 an hour! read more

I watched a server come from behind the counter, push trash down inside the trash can, then go back and continue to serve behind the counter without washing their hands. Some costumers do not wash their hands after using the bathroom, then open the door, then the servers would use that same door without washing their hands after entering the kitchen. I have see servers walk in from delivering food to waiting cars outside without washing their hands before serving others. Someone needs to be doing their job managing their employees. They are not even supposed to be serving food without washing their hands first after touching money. I won't start on the other McD's restaurants in this area. read more

I waited in line for over 10 minutes they didn't greet me until 3 cars had went through the other lane. They then got my order wrong so I asked them to repeat my order back to me before i paid then told the guy what I actually wanted he still rang it up wrong and upgraded my order to a large even tho I only wanted a medium. I got to the next window to pick up my food and had to tell the lady what I wanted on my burger ( they got that right at least). I then asked the lady for some sweet and sour sauce and she only gave me one. When I checked my bag while heading home to make sure my food was right my fries (which got wrongly upgraded) were half full and my brothers crispy buttermilk didn't have any tomatoes on it even though he didn't customize the burger and he didn't even finish ordering his food because they kept on messing the order up. The employees were rude and did not have good customer service at all (I used to work at McDonalds also, so I know how it is to work there) they need better employees that know customer service and can take orders. read more