Very unfriendly staff. Both counter people looked like that they absolutely hate their job. And why no salads?? So sick of the covid excuse. Nothing to eat that is even relatively healthy. Guess I shouldn't expect it though... read more

Is there a way to edit your hours so people don't waste their time mobbing to McDonald's for y'all to be closed an hour before it says online read more

Completely messed up my order, had to go back get it fixed and instead of replacing everything to make sure it was still warm, I got two warm sandwhiches, 3 cold sandwhiches and a cold fry. If you mess up REMAKE THE WHOLE ORDER read more

Let me preface by saying that I recognize how ridiculous it sounds that I'm upset over this issue. I just bought my son a Happy Meal toy via the drive thru and not only did they forget the apple slices, they also forgot to include the TOY! What is a happy meal without a toy?? read more

I usually come hear. I had dog or cat hair baked into my food discussing! I called the manager and she denied it before seeing it. She was rude and deserves to be written up for it. They shoud be happy that they are open during this crisis and all the employers are are nonchalant about everything. What are they high, drug test your employees. Do you self a favor and don't come to McDonald's there some many more locations you can go to. They don't deserve your business ! read more

The emoloyees running the drive thru window at this McDonald's cant seam to handle completeing an order unless a car has to wait in the reserved parking. They care more about making aure thie drive thru numbers and wait time are down. I watched them direct 4 cars to pull out of line and wait double parked in waiiting areas for thier food. Thier argument about covid is a load of crap they have been doing thia for months long before covid and aocial distancing. There is a order to this. You pull up and you wait in line to place an order. You pull up you and you wait in line to pay. You pull up you wait in line to get served. It iant rocket science. When you go thru drive thru you wait for food. If you have a small order some times you wait for big orders to get finished. read more

Overall, it's a McDonald's. Very modern furniture and decor which was nice as I dined in. Order kiosks which I had never used before were a nice touch for ordering when I saw the long line. Breezed through, grabbed my cup, and was brought my food. Here in lies the drawbacks: Took over 15 minutes to bring food to table. Trash and litter everywhere in the dining area. Tables not cleaned off. I understand it's lunch rush (12pm sharp), but a 3 minute grab-a-rag-and-wipe-off-some-tables-run could have happened for some customer service points. read more

This McDonalds closes at midnight even though it says it's open 24 hours online. Waited in the drive through for a few minutes before the car beside us asked if anyone was helping us. 6 cars in all waiting. All lights in McDonalds and the driive through on. McDonald's workers inside but would not make eye contact. Why not turn the off the lights. Thanks for wasting everyones time. read more

While I come to McDonalds just a few times a year the times I've been to this location have been pretty good. This is one of the updated McDonalds so it's actually pretty nice inside. The people at the drive through window always have a smile on their face and are friendly. Good place to grab something quick when you're on the go. I am a fan of this McDonalds! read more

I hardly ever have McDonald's. The only time I ever stop here is in the early morning for a sausage, egg McMuffin and a sausage breakfast burrito, but even that is rare, or if it's late at night and I need a quick burger fix. Other than that I'm lucky to eat here once every three months. I guess I could say the one thing that stands out the most is the customer service. The handful of times I have been here have been great due to the happy and friendly service. In particular there is this one middle eastern or Indian gentleman who always had a great attitude and smile on his face. He seems like he just really enjoys life. He is truly a breath of fresh air, especially to start the morning off. As far as the food, it's always hot and prepared in a speedy fashion so one wouldn't have to wait long. read more

Like Dennys, McDonalds is a place I end up at, not a place I set out for. Fast food for the desperate. Ever read the nutrition labels? I feel dirty after I do. I try not to eat here more than four times a year and when I do I keep it simple: regular hamburgers, fries, drink. This is because every time I tried something more "specialty" I was disgusted. Why do I keep going back? They are everywhere, how can they be avoided? It is like they are the Big Brother of restaurants. I don't think it is by chance that their mascot is a clown, either. read more

The only thing I get at McDonald's is French fries to go. Not often I can assure you ;) Anyhow this place CONSTANTLY gives a SMALL AMOUNT of these. There is NO DIFFERENCE whether you ask for small, medium or large in the quantity that you get!?? I have experienced this a few times in a row now. Reading other reviews, others have experienced the same thing. Have the employees here been given instructions to give as LITTLE AMOUNT OF FRIES AS POSSIBLE??????!!!!!! I know they are scaaaary unhealthy when I read about how they are actually made and all the questionable ingredients...gulp....well I guess I should be happy then!!! read more

why would anyone write a review about mcdonald?? Why not?? is it the the crack salt?? The hgh beef? The viagra in their syrup?? all of the above...mcdonald is an american stamp...no matter what they sell people will eat it...in japan they have the mcsushi...in thailand there was a soccer theme burger consist of sticky rice and mac meat... oh mcdonald i love thee...because of you...i went from a small lil asian immagrant to a fat over weight samoan....Thank you read more

Always fast and friendly in the morning on the way to work. I have visited many of the McDonald's in the area, and this is by far the best! It's a convenient location and easy to get to as well. read more

Worst place ever to come. I was told by crew and manager with a attitude that I couldnt have certain milk in my drink because it's made for just this drink not the one you ordered. By the way, I have a dietary issue that makes it to where certain milks upset my stomach. So I ordered what I've always gotten 4yrs now now issues other than showing them how to do it. And when i say i was told i couldnt they straight up told me NO. I understand sometimes it's hard but they didnt seem busy and every other mcdonalds has. And to tell me this milk is only good for the lattes. Dude dont lie. Dont be lazy. Just make my drink. FIRST TIME IN 4YRS IVE BEEN TOLD NO AND THAT 1% MILK IS ONLY.USED FOR ESPRESSO DRINKS. read more

Same quality, service, and atmosphere as any other McDonald's in the Pacific Northwest. Every once in a while when you just don't have time to make your own food and need something fast you can count on them for consistency across the board. Not the healthiest choice by any means but consistent for what it is. Extremely friendly staff here, but as far as everything else goes it is consistent and I'm not sure what else I can say other than that. They've always met my last-minute breakfast burrito needs on my way into work after a workout with no time to make real food. read more

Any average McDonalds should only get 3 stars due to the predictive nature of the food and menu choices. However, this one stands out as better than average. Great customer service, good toy area for my son, and for their honesty as I left my backpack behind with my laptop and accessories and I didn't realize where it was until 2 hours later. They found it and went out of their to coordinate its return to me. Thank you McDonalds managers and staff at this establishment. read more

Normally u get what I pay for. Crap food, but I swear there are in a storage of French fires at this location. The car next to me complained but I was too tired to get get out and deal with this crap after working all day in the rain. read more

McDonald's - A large! Wtf! - Fast Food Near Me - Seattle, Washington

For those of you with kids...all I can say is playzone. Beyond that, above average counterstaff, reasonably speedy drive thru, and average cleanliness. The food is McDonalds standard fare so nothing new there. read more

McDonald's - Front counter - Fast Food Near Me - Seattle, Washington

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I feel weird reviewing a McDonald's, and even weirder giving it 4 stars. Despite having 4 kids, I generally manage to avoid coming here, and truthfully don't get many requests to do so - except from K4. Today was one of our bi-annual visits, and this is the location we chose, for several reasons, many of which I think most parents will appreciate. 1. It's clean. Someone was there picking up stray garbage and wiping down tables constantly, so our table was free of sticky goop and I didn't have to try to pre-clean my own table prior to sitting down. There is a station near the kids play area that has hand sanitizer wipes for cleaning up your kiddo before/after they eat and play. 2. The play equipment is newer, well maintained, open (you can see inside everywhere) and though smaller it holds a lot of fun things to help your kiddo work off that meal they just ate. 3. They have four kiosks near the order line where you can place your own order and customize it how you want. You can pay there with a card or head up to the counter to pay with cash. It's pretty streamlined. 4. Brian. Despite the rarity of our visits, Brian seems to be a beaming and happy fixture at this place. He's an exemplary example of stellar customer service and just a lovely human being. 5. The staff in general seem to enjoy their jobs, which from my experience is unusual in the fast food arena and makes coming here a lot more pleasant. 6. Though this is certainly not the place I would choose to dine, they do have some lighter, healthier offerings that make it possible for me to eat here too. 7. Free wi-fi As far a McD's go, this one is gets a thumbs up. read more

This place is CRAP do not go here they advertise their burgers and in the photo they are juicy and amazing but when I get one I am dissatisfied to find that there is nothing alike between the add and the real thing read more

Trash, absolute garbage. I ordered 2 things(Sausage egg muffin and sausage egg and cheese mcgriddle). Only car in line, took them fuckin damn near 10 minutes to get my grub out. Not what i would expect from a corporate McDonalds. The Employees in there were just standing around talking in there. I peeped my head in there, and it was not the cleanest joint. If there's time to lean, there's time to clean! Only reason they get 2 stars is because the lady in the drive-thru was friendly. Other than that, step your game up Ballinger McD's! read more

I'm not going to waste my time reviewing the food...I mean its McDonalds. Not needed. But I will say that the staff here are really great. Some of the friendliest people in Seattle I think. read more

Every time I come here at opening time to get breakfast I have to count the hashbrowns because 9 times out of 10 the morning manager shorts me 1 hashbrown. I suppose its because its early and she's still tired, but that's no excuse when I paid. Also, this store has been remodeled at least twice in the last year or two and part of the menu inside does not work. So you have to ask what the first four meals are... read more

McDonald's - Nice new menu, but the middle doesn't work!!! - Fast Food Near Me - Seattle, Washington

Yeah they've really gone downhill especially the late crew. I've switched to night shift so been stopping here about 2:30 am on the way home. I've had to wait over 20 minutes for a simple meal and twice now they only take cash as they've broken the computers somehow. And they all just stand around and laugh and the guy manning the register kept yawning and told me he needs a nap. He was almost asleep. The only saving grace is the food order has always been correct and cooked properly. They're friendly enough but just so disorganized and it takes far too long read more

5 times now I get all the way home and they forgot my burger! I will never go to rita McDonalds again! Idiots.

On any other day it would be the McDonald's everyone knows, but I must have picked the wrong day to visit because I was at a two lane drive through. The cashier came over the speaker and said "I'll be with you in a moment." While I waited, two customers in the other lane were able to give their food orders and drive around to the window. After the second person in the other lane said their order over the speaker, I finally had to park and walk-in. It looked like there were only three people behind the counter including the manager. I saw another employee leave from behind the counter, either to go on break or go home. I'm not sure how many people should be working at McDonald's at any given time, but under-staffing does have negative short and long term consequences. Like a poor rating. read more

McDonalds 20227 Ballinger Way NE Shorline WA 98155 TERRIBLE! 11/21/2014 approx 9:30pm Sat in the drive thru (one of the double order takers) for TWENTY minutes at least. Ordered: Large - 10 pc McNugget Meal, Dr Pepper no ice Medium - Quarter Pounder w cheese meal, Coke 2x Double Cheeseburgers 2x McChicken xtra Mayo Total: $18.01 Received: 10 pc McNugget, Large fry, MEDIUM Dr Pepper no ice (should have been LARGE dr pepper) QP w/Cheese meal was coorect ONE CHEESEBURGER (should have been 2 DOUBLE CHEESEBURGERS) Two McChicken xtra mayo (However, there was no lettuce as is standard and each had cheese which is NOT standard on the McChicken) Additionally, when biting into one of the McChicken, it had PLASTIC WRAP ~INSIDE~ the sandwich. Pictures have been taken for reference. This was a TERRIBLE TERRIBLE customer experience and by far the WORST I have ever had in my LIFE at ANY McDonalds across the country. read more

(Open 24/7- both lobby and drive through)This is one of the cleanest and the most COMFY seats! McDonalds I have been to. I travel full time and go to about 15-20 a month. (Love the dollar coffee) Im a coffee snob, but I can't deny that I love there coffee. It's the best in the area, easily. I was tired and needed a place to crash for the night and asked the manager if I could rest in the parking lot and he said go ahead it's no problem. If your going to eat at a McDonalds pick this one. read more

McDonald's - Fast Food Near Me - Seattle, Washington

Worst McDonalds in the state. The manager is a disgusting slob. I had the pleasure of watching him eat on his break while he watched what sounded like an inappropriate video on his phone. I really feel sorry for the employee that had to clean up after him, as I could literally see the food fall out of his mouth as he inhaled/slurped several burgers and fries. I lost my appetite after seeing this. I usually try to avoid this specific McDonalds because they tend to screw up my orders, take forever to serve, and often dont honor coupons. Unfortunately they are one of the few McDonalds in the area with a play place for the kids. read more

The workers are always nice at this McDonald's but I'm tired of every time I get a root beer it is always flat or a breakfast sandwich it is always burnt on the corners other than that everything else I get is ok read more

The employees are always polite at this McDonald's. They greet you with a smile and make eye contact. Best staff of any McDonald's around. My order is always correct. And you can actually understand the employees running the drive-thru. I'll drive out of my way to go to this McDonald's and avoid others. read more

Drive through girl who was taking my order was VERY rude. I was trying to ask her the name of this new breakfast sandwich because the screen changed and she was just like "ok"... I wanted to order something I didn't know the name of and she didn't even care to help like she knew I wanted it and didn't know what it was called to order it but she just said is that all? no that's not all I want to order that thing that I don't know the name of... read more

Easily the worst mcd McDonald's I've ever been to. Order is never right. They make you wait in the drive through for your food while eight other orders get served. Forgot fries on a combo meal. The staff will threaten you to leave if you complain (yeah you, the black girl serving food in the drive thru, no racism, I'm black but you are terrible). Two words, hot mess. Nothing more to say about this location. Complete and total failure. read more

Mcd's is Mcd's. This one has a playzone which is nice. Im writing this review for the drivethru though. They are fast and friendly. But watch out they are so fast that they like to forget items in your order. Make sure and check your bags! This happens to me atleast once every four trips. read more

Went again today and they forgot our fries.. and of course my husband got a the way home before he noticed. It amazes me that they forget something literally every single time. read more

Manager gave me the order wrong, when I told him what I really had, he sighed and then huffed off to grab what I had and forgot my fries. However, when I came back inside to get my fries, the rest of the staff were quite polite. Too bad their manager is so rude. read more

I avoid McDonald's like the plague except for September and October during their Monopoly game. I know the odds are millions to one but what if? I tried this one a couple of times. The food tastes a bit better than the Edmonds McDonalds and service has varied from inaccurate to the best I have ever had at McDonalds read more

I don't have McDonald's often, so coming here is a treat & it's always fresh & hot. Today was an exception, though, because the M&M McFlurry reg size I got in the drive thru was a little over 1/2 full. I had to go inside to rectify the situation. Neither manager acknowledged me for a few minutes & the poor cashier girl was busy. She finally helped my by added more product & mixing it for me. The managers are always on point with hot, fresh, food but need to spend more time on customer service. Then they'll get the 5 stars they deserve. read more

I like this McDs more than by Northgate because I notice the price difference. Also This McDs are really friendly and recommended to take children to as well. read more