Would give a higher rating if the service and practices were better. Drinks are tasty however as a new customer it's confusing that you have to ask for your drink to made as advertised and stated via menu. I asked for the whip on my nutty yeti but they didn't put the powder on top. Second visit forgot to ask for the whip and such and they didn't ask me and did not put it. The nutty yeti is good. The drinks are tasty. Coffee is good. However why are the drinks made incomplete? Service is friendly just some of the girls seemed stressed, valley girl, RBF type so might be unfriendly on a bad day. Drive thru only and card only. I would return as the drinks are good, just guess I have to remember to ask them to make the drink as stated via menu with all toppings etc... read more

Bigfoot Java - Menu and Card only drive thru - Coffee & Tea Near Me - Edmonds, Washington

There looks to be a lot of mixed reviews but for me, service was good. The barista was friendly and talkative. The drinks were also pretty good - there's a huge variety of drinks from coffee to Red Bulls to teas. Lines can get pretty long though. read more

Bigfoot Java - menu - Coffee & Tea Near Me - Edmonds, Washington

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I hate to leave a negative review, but our experience was pretty awful. I have worked many jobs in customer service and have never seen an employee be so dismissive to a patron. I came by to check out this Bigfoot Java and try a drink for free using the customer appreciation promotion, but was not able to. On the app it said it would be good through today, 9/21 for a free drink. I was trying to ask about how to use it and the employee said "I really can't hear you. You have to wait". She came over and I asked how to use the free drink offer. She seemed annoyed to help, and said "what's your phone number or do you have a QR code in the app". I showed her the QR code and she said it didn't have the offer on it. She walked away. I showed her a screenshot of the offer saying it would be good through today. She came back to see it then walked away and said "I don't know if you like used it or whatever" and shrugged. I didn't really know what to do so I just said "ok then" and drove away. I had waited for 10 minutes in line and to not be offered any help and to have the employee insinuate I was lying to get another drink was wild. I did some reading and the drinks are super high in sugar anyways (50+ g, more than double the recommended daily amount for women), so maybe it was for the best. But the rude and dismissive service and the offer not being honored was disrespectful. read more

Bigfoot Java - The offer that was not honored on 9/21 for the 16oz drink. This was a screenshot of my app on 9/20. - Coffee & Tea Near Me - Edmonds, Washington

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Love this Bigfoot, come here practically everyday. Alessia made my drink today and she was so sweet! Asking me how much coconut milk I wanted in my drink, and was supper talkative and engaging. read more

Bigfoot Java - Redbull Italian soda - Coffee & Tea Near Me - Edmonds, Washington

This is such a nice grab and go drink shop. They have sodas and infusions that are so customizable. I got a hot chocolate which was good nothing spectacular but hit in a pinch. The worker got everything out quick while working by herself. read more

Bigfoot Java - Hot Chocolate - Coffee & Tea Near Me - Edmonds, Washington

Very happy to have finally stopped here for coffee. Staff are super friendly and helpful. Willing to accommodate any waynthey can. The coffee here is actually good. Not burnt or bitter. The high point for me is they have irish cream flavor! Some big chains got rid of it but not them! Only reason for 4 out of 5 stars is they made both drinks lower temp instead of 1. read more

coffee is great but the baristas aren't friendly at all. they're cold and always have an attitude. worst bigfoot i've been to in regards to service read more

Good service, sometimes a bit slow but it's a small coffee stand with only 2-4 employees at a time. Their Red Bull italian sodas are great and the breakfast sandwich's, while expensive, are very good. read more

This review is based mainly on the dark mocha. My husband will get the drip which he says is just ok. The dark mocha (hot) was AWESOME the first few times I got it. I like dark chocolate and hate overly sweet drinks, so this was perfect. Last time I got it, it was good but had more of a plain chocolate flavor than a "mocha" flavor. Hopefully it was just an off day. The time I got the dark mocha iced though... it just wasn't the same. It way way more bland, as if there weren't enough chocolate/coffee, and too much ice. I will never get it iced again. The baristas are always friendly and considerate. This continues to be my go-to for a hot dark mocha when I'm in the area! read more

Bigfoot Java - Main menu - Coffee & Tea Near Me - Edmonds, Washington

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Delicious drinks! The baristas in the morning are so wonderful and fast! The Christmas cups are so cute!!

Cute branding and menu, but unfortunately my drink was too sweet and didn't impress me much. I tried the Marionberry mocha but I didn't get much berry and hardly any coffee flavor was present. If you're looking for a total sugar rush then this may be your place, but for me it was just okay. read more

Bigfoot Java - a cup of coffee on the dashboard of a car - Coffee & Tea Near Me - Edmonds, Washington

First time trying big foot Java all the way from Hawaii and all I can say is that, the workers here have ZERO customer service. The lady who helped us, her name's (Mae) was very unprofessional, took our order and she instantly made us feel unwelcomed. She started making our drink and once she saw a friend or relative on the other side of the window she asked a different worker to finish our drink just so she can chat with the person, so we ended up wasting more time waiting for our drink. Workers chat right in-front of you so you hear their whole conversation, 4 workers inside but only 1 person gets to move and makes the drink. I get that bunch of teenagers works at this coffee shop but at least try to be professional! Won't be coming back. read more

Bigfoot Java - Great coffee, zero customer service - Coffee & Tea Near Me - Edmonds, Washington

Amazing staff, however the management is horrible, overworking and underpaying baristas. The employees deserve common respect and decency from their bosses and the management here does the exact opposite. read more

The girls who were working today, 5/12/25 at 5:30pm were extremely rude. You are working a customer service job, you need to be nice. We don't have to have small talk but just a simple "hello" and "thank you". Aswell as being polite if YOU couldn't hear something. Like cmon what happened to society. read more

Still 5 stars because they've been superb during quarantine. I've been here about 10 times since quarantine started which is quite frequently. For the whole quarantine they have never had 32 ounce sippy cup lids which is inconvenient because they ask you to find your own straw... but sometimes I really just feel like drinking 32 oz and not waiting till I get home to drink. They are stellar with their no contact service. In the middle of the day or around 2pm it takes about 20 minutes to get a drink during this quarantine season. I feel like it is that way until around 8pm or so. At night they're busiest at midnight but that really doesn't compare to the daytime rush. read more

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Love this coffee stand! They know how to move the lines!!! Shout out to Jordan for always making my drinks perfect and delicious each time like she does it in her sleep and SO fast. The girls know how to chat but multitask so it really feels genuine read more

24 hours... website says open, the sign says open, but the girl on her phone inside said closed. Maybe she was on a break? but I feel like she could've said something other than mouthing words from the other side of a window. Other than that our usual girl is super sweet and drinks are amazing. read more

This was my first time and experience at Bigfoot Java I was at ranch 99 and wanted a nice drink for the road so I decided to give it a try. I ordered one of there frostbites can't remember the name of it but it was wrong and when I asked them to make it again all I got was a sassy attitude and a rude response from one of the girls there and when they gave me the new one back it still didn't look like the picture but I gave up knowing I would have been snapped at again not only was the customer service horrible I also paid so much for my drink just to be wrong twice won't be coming back at all. Event happened September 9th around 4:30 read more

Fuck this place entirely for locking me in lines for 15min I guess I live here now. This location has constant issues with employees talking to customers instead of working. read more

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Honestly what the heck is happening here.. I waiting behind TWO cars for 40 minutes before the car in front was handed their ONE drink. This is a little ridiculous in my opinion there is no reason someone should have to wait that long in a short line because they're chit chatting and not doing their job the way they were trained. I'd understand if it was a busy night but it was far from that. Not only that but the barista made my drink wrong and looked like she was scrambling around not really sure what she was doing. read more

Horrible customer service went there on September 9th around 3:50 and the two girls there had no customer service skills at all and were overall just mean if they worked at my job I think they would have been fired. And on top of that my drink was messed up didn't even want to ask for it to be fixed because of how rude they were. read more

I Was here about half hour ago I ordered the berry and the beast i was watching the girl that was making it and I thought it would have real berries but no it was all like syrup. The girl yelled out why am I being watched I feel uncomfortable. I told the other girl whats her issue I can not watch the drink being made? She said no I didn't hear that, I said I heard her clearly the bitch had such an attitude she came by and said what's the problem I said nothing. And the other girl tried to cover up for her. read more

Was charged $2 for a water bottle and they didn't have any, tried to charge me for a cup of tap water?! Our order went through three different people. The original girl who took our order left as soon as we were done ordering, it was handed off to another girl who had a really bad attitude toward us and completely stopped making our order when someone she knew (was related to) came on the other side. She took their order gladly and continued on to make it and chat with them while we waited for someone completely different to make ours. Not impressed by the very rude and unprofessional behavior of the employees at this location. read more

Love the coffee, hours and the oat milk option they have here. Always hits the spot. Thank you!!

I don't even want to give them a one star review. I came in on 7/12/24 to get a coffee and banana bread I spent $13.82 on the meal. Even gave a $1 tip. I went to go eat my banana bread and it was moldy! disgusting! so I called and explained the situation they said they would refund me. I check my bank account with in the next 24 hours 3 times and I didn't see the refund. so i called and explained and asked what was going on I was told that they don't do refunds and they can't help. I'm disgusted at how i was treated and the customer service. I recommend never going here! read more

Lines were a bit longer on a Sunday, that was expected, but I really wanted to try this place after seeing a few around the area. I ordered the Nutty Yeti, Vanilla mixed with hazelnut topped with whipped cream and nutmeg, and I really enjoyed it. Its milky with a nutty taste and perfect to warm me up in the rain. My husband ordered the legendary latte, A secret latte topped with whipped cream, caramel and cinnamon. He enjoyed his, I tasted it of course and liked the unexpected taste, not sure what it was, a strong spice taste but still sweet and milky. read more

I don't care if the line is long! I don't care if the temperature is hot or cold. I know the mythical mocha blended is worth the wait! I'm very grateful, thankful and happy Renae is always there every time I stop by to get my drink. For some reason out of all the coffee locations I've been through. I feel at home getting my coffee here. Going thru drive thru I always get greeted "hi, how are you doing" to me Renae from Edmonds big foot Java did a wonderful impression by doing the basic meet and greet. A very basic first impression: by treating me like a long time friend. Thank you Again Renae for always putting love in your work and doing what you do. Your value and quality shows in the drinks you have made! Out of the 34 locations this is my favorite! read more

Bigfoot Java - cars parked in front of a restaurant - Coffee & Tea Near Me - Edmonds, Washington

haddy is amazing!!!!!! she deserves a promotion. i was trying to figure what drink would best suit me while on my way to work. when i tell you haddy is a keeper...she is....she asked me the type of work i did and how long i was going to be at work and everything and picked the best drink for and it was superb. she kept me engaged the whole time from start to finish......go haddy you are amazing!!!!! ithank you haddy for honestly treating me like a valued customer!!!! will defintiely be back!!! read more

Put your lids on right! I had to get my car detailed because the drink leaked all over me and my car. The girl couldn't even put a drink lid on, she laughed when it went everywhere. No team work I'm sick of waiting in line the workers don't help each other. 2 workers Just checking on there phone while one worker makes your drink. LAME! read more

Was in need of some caffeine... stopped by for an redbull Italian soda. My barista was such a sweet heart! Didn't get to catch her name unfortunately. Drink was made perfectly (coming from a barista of 10 years). She also recommended me to download the app to earn towards a free drink. I will be stopping at this location in the future! read more

Bigfoot Java - Peach redbull Italian soda!!!! - Coffee & Tea Near Me - Edmonds, Washington

Soooo slow holy moly!! Only one person in front of me 15 freakin minutes are you kidding?! I wanted to leave but another car behind me pinned me in 10 min in!! The barista girl was OK, after I made my comment on the wait being so long she didn't apologize for that just asked what I wanted to order. I noticed the other girl at the window was just chatting with a guy in the other car... Really?! Is this what took so long? The drinks were good, most importantly a little bland, nothing special but gets the job done. I would come here again for that and also because is open 24/7. But if you are in a rush to work, expect to wait at least 15 minutes in line for your coffee, not sure if it's that good enough though! read more

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I am an out of town here visiting family decided to try some local coffee instead of the regular old Starbucks and of course I get a bad experience. I ordered a legendary latte iced and the drink very detailed explains it comes with whip cream caramel and cinnamon. Of course when I get my drink it comes with none of those things. I realized afterwards so we go back around and ask the barista because maybe I was mistaken. But when I asked the lady looks at me and rudely says "well you can get those things if you ask for them"...so I'm confused because I double check the menu and yes it says it comes with those things. so I just thought it was kind of rude and bitchy for her to respond that way I was genuinely just confused. seems like she hated her job. read more

The service and drinks are exceptional! Great service, and consistent drinks every visit. The girls are so sweet and always make me and my pup feel welcomed. read more

Unfortunately Bigfoot is getting to big to keep the quality of customer service it once had. Service is without a smile, drinks were cold on several occasions. It is a shame that they have gone to the corporate model and puts the customer last. read more

I come here every day! The women who work here are lovely, and they always know my order even when I (rarely) change it up! I drive to work every morning pleasantly caffeinated and in a good mood thanks to Bigfoot Java!! (And they serve up to 44 oz drinks, what more can you want?!) read more

Bigfoot Java - Caroline and Samaya always know my order!! - Coffee & Tea Near Me - Edmonds, Washington

Oh man.. if Bigfoot Java wasn't only in Washington State. It's so much better than any coffee place including Starbucks. Starbucks DOES NOT compare at all! My go-to drink here is the Italian cream blue raspberry Soda with Redbull. so bomb. Will definitely be back soon. read more

I just went for a coffee and the girl with purple hair showed a level of unprofessionalism i have never experienced at this location.

Drew and the crew at Bigfoot Java made some of the best lattes and iced mochas I've had in long time! They were all friendly and high energy and I will.be back! read more

The girls are super cute, and the coffee is great! One of the few places you can find white coffee. Always looks clean, they're fast, and they're super friendly If you're unsure of what you want, ask for suggestions. The girls are great! If one line is long, go to the other side. I love that they have 2 lines. read more

Love them. The girls are all friendly and they make the best drinks. I'm a regular so they know my order. They make small talk with my daughter and I. Great group of girls and wonderful atmosphere. read more