they don't fill the slushy up all the way they don't give you the righ sauce a service is slow they don't give you straws if you DoorDash the food is OK it is cold when you get it overall this fast food places OK read more

The food was clearly left out all day. Violating numerous health codes. Unfortunately, I didn't notice it until I bit into the food. But here are some photos after I realized the taste was strange.... read more

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While I was paying for my order it was delivered! Quickest service ever and very friendly!!

Horrible came through drive thru at 2pm yesterday with my dad the lady that took my order and cashed me out was so sweet and kind she had red hair I didn't catch her name out of no where a lady in a purple vest with her hair in a pony tail flying around and her side kick in a green vest came back there barking orders to the cashier in back window they was so dis respectful and loud very rude they need to be fired the cashier with red hair told me the lady with a purple vest was a manager they had no respect for others or manners came again today around 12pm same manager and same side kick where laughing on the intercom tone was just rude every time I come there this manager is always so rude her tone and body language is horrible she needs not to work here. Very bad for business. read more

currently sitting in line pulled forward waiting for 15 minutes for damn coffee ! Are we joking please actually get it together

Went through drive through at around 1:30 ish today manger in back window eating arguing on the phone and had food on my receipt hair not up just rude bad attitude horrible service just hire farm animals they will probably respect the customer service more. read more

Came through drive thru around 1:45 today and the manager in back cash was eating mouth full of food sauce on my change I won't be back they let anyone run there store same manager is always up front with a nasty attitude all the time. read more

The McDonald's in Scottsbluff on 27th Ave is NASSSTY,,,,, DO NOT GO get ANYTHING from there. IT's dirty everywhere. The lobby has flys flying around and crawling all over everything. The Restrooms are even worse. The stinky and smell like they haven't been cleaned for a very long time. EVERY employee which is all crew workers, managers, and especially the owner/s should be ashamed to serve the community with such LOW HEALTH CONCERNS. EVERYONE is there just for a paycheck and nothing more. Service is NON FRIENDLY. The highlight areas in pictures are flys read more

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I'd give a zero star if I could.. I waited in line for 20 mins in the left hand lane just to watch someone pulled up to the right hand lane and get their order taken before the left hand lane even said their order. Ridiculous. If you can't work both lanes then close off the other lane..the only reason you make money if because this is the only McDonald's within a 4 hour radius. If you're ok with being mediocre then I guess good for you. Like seriously you have 17 reviews and not even 3 stars has been given. That's a problem, but of course I'm visiting from a town with over 100,000 people and multiple McDonald's with a walking distance of read more

customer service is extremely rude and took 20 minutes to make a Big Mac. Had no answer when I asked what took so long.

This was among the worst McDonald's I have ever been to. Took nearly five minutes to be greeted at the drive-thru speaker (at 8 a.m.) - upon arriving at the second window I was asked for my receipt so they could see what I ordered and "make it" - even with that, I was not given my hash brown and there was not cheese on my sausage egg and cheese biscuit. The one plus was the food was hot and fresh. read more

I had an okay experience the last time I went to Scottsbluff's McDonald's. The food was okay, and it didn't take long to get our food. On the other hand, I had gone there with a few friends. My friend was having trouble paying, so she asked to speak to someone to help her pay, and instead of helping an employee had embarrassed my friend. The employee was clear and loud and seemed snarky towards my friend. She was explaining how to pay using CashApp like my friend was stupid. My friend didn't want to eat after this, and felt very embarrassed. I don't know how I feel about eating there again. read more

The food and service was absolutely terrible after eating the oily and precooked bacon, egg, and cheese briscuit I wanted to throw up. The service was impolite and the only professional employee there was the cleaning guy and a old worker lady. Overall if you want your day ruined go here read more

i went there at 11:30pm and got to the sign we're they take ur order at 11:45pm and they didn't say anything! i waited 15 mins for them just to say they were closed right at 12! It also states they are open 24 hours and they don't have it posted anywhere stating otherwise! Don't go here they have very poor service! read more

If you're looking for ridiculously terrible customer service from general management on down, look no further than the Scottsbluff, NE McDonalds location. When you go through the drive-thru you'll be greeted with exasperated voices hurrying you through the ordering process followed by general management slamming the window in your face and telling you that you're wrong when you politely inform him that your soda is flat. Highly recommended if you're looking for another source of stress and irritation while you try to eat. read more

Wow, I never had a more terrible experience with food quality. I am baffled that this place is even open. Total zero quality here.

I rarely eat at McDonald's anymore. Like maybe once every 6 months. Usually breakfast is preferred over much anything else. Pretty much your standard McDonald's here. Service can be decent to kind of rude. Restaurant is maintained well and in a great location. Parking is slightly cramped. Wait time can be pretty long during peak times but otherwise is quick. Also there is a Redbox outside this location which is a plus. Plus I think they have wi-fi here. read more

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I don't know what to say. It's busier than Walmart on weekend nights. The food is sub par. It's not the better Mcdonald's in the area. Lots of the time it takes longer than it should to get your food. It's what I've come to expect from this McDonald's. read more

Night shift is rude and the food is disgusting, lazy workers that put no effort into doing there job.

Been here for 45 mins . Night crew is terrible 0/10 recommended . They wrote my order w a pen and pad & added it up on the same paper I had to pull around to the other speaker to order because they were talking through the wrong one . AND ON top of that I had enough time to sit here and write a review. read more

Crap service at yet another joke of a business called McDonald's!! Wait forever at drive through and as usual have you pull ahead when your the only one at drive through!! Stay away!!!! read more

I have missed the quality of McDonalds food for about 3 years now..the way it used to be. The nights are the worse. Scottsbluff and gering both...they just dont care about quality...I mean toast the buns...most time you get hard buns. Cold that have been left out for hours. Cold fries . Raw quarter pounders .. why do i go back? I just think maybe tonight's the night a good supervisor may be there. read more

Stood there for 3-4 minutes before anyone came to the counter to take my order. It was 11:30 am. Waited about 10 minutes to get the food. Ordered the 2 cheeseburger meal and the cheese looked like it was in a warmer for half hour. Dry and hard. Next time going to drive a few miles to Gering instead. read more

This is a terrible restaurant. The food isn't even that good and sometimes they forget to put the meat on the burgers. How do you do that? And think about it, what adult would want to climb into that play area to clean it. I know I wouldnt. read more

This McDonald's is not very helpful to you when ordering. The lady said she couldn't void our order to make it cheaper from two twenty piece chicken nuggets to a forty piece chicken. We saw another worker void someone order and was cheaper. Not everyone was bad but but they need to get more willing staff to help their customers out... read more

The service was not so good they take a really long time to take my order and the tables are so gross everything at this place feels slimy plus nobody is ever there to take my order i usually stand there tell someone notice me read more