Service is terrible, order wrong 3 times. Tried to give me someone else's order. Had wait at next window. Finally came out with no drink. Brought drink but item was missing. Total chaos. read more

This was a terrible experience. The McFlurry that was served tasted spoiled and when we asked for another one, it had the same horrid taste. The staff tried their best, however it was insane that they were serving that to customer. read more

The people working here are extremely rude. Ordered my food they got it wrong, i didnt even complain about that. walked up to ask for sauce they looked at me atleast 4 times and i was ignored. He helped a guest at the counter and then walked right back to what he was doing. The MANAGER went out of her way to help or ask if i needed anything as well, after she had already looked at me 5 times and i was ignored once again. Over and over. This is extremely disappointing and i WILL NOT be back. read more

Very unhappy the workers were rude asf Stacy called me names like pig, and when I got the food it had someone's FINGER NAIL in it! and it was nasty if their was a 0 star then I would pick that very unhappy! This place needs to get shut down NOW! read more

I have been waiting 10 long years to sink my teeth into a BBQ soaked McRib so the first day back I rushed to the closest McDonald's and ordered 3 McRibs. Instead of 3 beds of BBQ daydream, I got 3 sauceless turds on buns. If you want a McRib, please do yourself a favor and pick a different location. read more

McDonald's - Dry ass McRib - Burgers Near Me - Rising Sun, Maryland

Ordered two kids meals. They don't give fries with kids meals apparently. They only give a bag of apples. Kids were very upset. Had I known I would have order fries. I will not go to McDonald's ever again. Simply terrible. They forgot the sauce for the nuggets and shorted each kids meal exactly one nugget; coincidence I think not. This McDonald's is cutting corners to boost profits and it disgusting. I contacted there corporate office and was informed they would investigate and that there were several similar complaints against the store already. read more

Rising sun McDonald's needs a lot a help do not like under cooked burgers. The drive-through is a joke everything I order I have to pull up and wait and I do not special order. read more

McDonald's - Double quarter pounder with cheese. - Burgers Near Me - Rising Sun, Maryland

Slowest McDonald's ever They never get a order correct They are slow and line backed up all the way around during lunch and dinner read more

Good food fast&Hot.. friendly staff CLEAN Restrooms. CLEAN Dining rooms with free wifi. read more

The staff here is very rude. Specifically the woman at the drive through window. Not coming back to this location again!

If I could have give them a negative if I knew how. So many things go wrong so often I'm concincrd they are cursed or the management totally incompetent. I have given up on McDonald customer service and gone directly to McDonald's corporation. I was so sick of the potholes. I an tired of the mismanagement. read more

Have to wait a LONG time for my food and it was cold and was terrible. It didn't taste like food and they said it was going to be fresh and it wasn't. I will never go back there again because of how long I had to wait for such terrible food. read more

This McDonald's is absolute trash. The wait is outrageous, half the time it is cash only and they can never get an order right. Once ordered a mcchicken plain with cheese and got a bun. In a box. With cheese. No chicken. read more

So once, I went up to Rising Sun planning on meeting a friend -- I was very hungry. I got some meal through the drive-thru and ate it in the parking lot. The food was fine. No problems. They got my order right. In the parking lot I felt like I had to keep looking around. I feel like there were people necking in the car to my rear-left. There were lots of high-schoolers hanging out in the the actual McDonald's, intimidating me from afar, through McDonald's pristinely windexed windows. How do they get the windows so clean? Whatever. This McDonald's attracts teenagers so if you're afraid of them. What else . . . This McDonald's has a decently sized parking lot. I think that if you come here you won't have trouble. I didn't test out their wi-fi, but God Bless MCD. read more

I'm a regular and I get great service and I respect everyone there. Great people. Yes they make order mistakes but who doesn't. Too much drama on here for me. read more

The lukewarm fries they're a masterpiece the cold burger masterpiece the soda terrible I give this place a 4/5

Countless times eatting here my order was wrong, food was cold right from the point of getting it. All good if it was one or two times not every time. Best bet is keeping the order simple for them. Don't ask for anything special because they will mess it up. Even then get ready for an issue. This was my last time getting food there. Got a 1/4lb and my mother got a salad. My food was cold and the meat didn't even melt the cheese. Her salad wasn't even the one she ordered, even though the dressing was the one she did, chicken was little too none just breading. Even looked as if someone picked on it. Never again will I give them my money. read more

I mean it's a mcdonald's, what is there to say. Many times there is going to be long lines. The sweetness of your sweet tea is always going to change. If you coming here for the chicken nuggets, don't. They are always better at another location. This location is a very hit or miss. I've never gotten an order wrong like the other people are commenting. read more

Just had a quick dinner there tonight while running errands and oh my gosh... I have never seen a McD's so dirty in my entire life. There was not a single table which was clean. I'm not talking you could see a little film in the light reflected off the tables, I'm talking about every table had food remnants on the table; dried ketchup, salt, soda in various states of jelling... It was obvious that either Rising Sun just had a tornado or there were hours and possibly days of neglect in this store. Several used napkins littered the floor. The soda fountain was absolutely disgusting: it was like a bomb went off! There was literally no place safe from soda, melting ice, etc. the ketchup dispenser looked as if someone just let it open, filling the small receptacle (designed to catch mess) to the brim. I just got off work and was wearing a tie: I had to through the tie over my shoulder for fear that it would rest in the soda/ketchup mess while I poured my drink. It was so bad, the lady getting a soda next to me said "I can imagine this is how the employees keep their kitchen... This is disgusting!" And so it was. The food tasted fine, but I'll never go back again. read more

I work at another McDonald's so I know what I'm talking about when I say that this location is the worst store ever. The managers are rude, they yell at each other and the crew members, and they do NOT wear gloves. They especially mess up orders. The food is either cold, raw, of down right disgusting. It has also been all the above. Do not come here. I do not understand how their line is so long. GO HOME! read more

2 cars were in front of us. When we finally got to the window for the food, we were given our drinks and asked to pull forward. Ordered a large # 3 with a sweet tea and a medium #2 with an unsweet tea. At least the wait wasn't long. When we got home my husband pulled his food out of the bag and everything looked great until he opened the box and it was not the correct item. At least the french fries were hot. We paid for the correct item. We don't stop at fast food often, but we had a lot of things to do after work. read more

This place, man. The 2nd shift manager, Esme, is rude and refuses to fix HER mistake of forgetting food. We got dinner, get home and realize they forgot one sandwich in a small order. I call, ask about it, she says oh I'm sorry, I forgot. I then say, well bc we gotta drive all the way back, have cold food here now, and then get a probably cold sandwich, can I have the sandwich plus a refund? She hangs up on me. Cool. Get there and she says either refund or sandwich. My bf gets refund, for lack of wanting to cause a scene. He gives her back refund bc we still need sandwich. And Esme really grabs the old sandwich off the rack for him. The SAME old sandwich. So we wasted our time even bothering to drive all the way back. Way to fix your own mistakes, there. Nice. read more

This is such a terrible McDonald's food is always cold and gross. The restaurant is dirty, employees are rude, and service is slow! Do not recommend! read more

Not very impressed with the food. Most the time it seems like the fries are under cooked and the nuggets similarly don't seem as crisp as they should. They need to make some adjustments in my opinion. Some other McDonald's have much better quality of food. read more

McDonalds is McDonalds. But remember what Joe Pesci's character in Lethal Weapon said about the drive thru? Well, he was thinking of this place. In ten years, I don't think I have EVER gotten a drive thru order from this one that was right. You get the wrong burger, or parts of the burger are missing, or you get a girl Happy Meal instead of a boy Happy Meal, the wrong sides, apple slices that are expired, or if you're lucky, they just fail to give you condiments you requested or napkins/utensils. If you eat in, take a look at the ketchup dispenser and soda dispenser for crust/mold. Oh, and if you complain? They don't care and won't do anything to make it right. Drive thru... right thru town and find another fast food place if you really need a burger. read more

What a shame. Only fast food place in Rising Sun with drive thru. Very seldom get your order correct, and then the food is never prepared correctly. They have a few very nice, friendly people working at the windows, but the managers are horrible and rude ...with the exception of the lady with the light brown/reddish colored hair - she's a very nice manager. The computers are always down, cash only most of the time, and ...they never have lemons of plastic cups for your tea. I try not to go there, but some days we only have 15 min for lunch, and it is convenient. I wish it would improve, or maybe another fast food would give them some competition. Our burgers today had no ketchup or mustard..so dry it would choke you...Called and they offered me replacement. I said I don't want a replacement, I just want you to do your job so we know we get what we pay for. read more

Nothing special. Slow service and frequently dirty tables and floor

Terrible service and they have trouble getting the order correct. Cleanliness is so-so.

Horrible horrible place!! Super slow service at night and day. I had to wait for 30 mins for my order and not one time did somebody come to the window and say sorry or anything. At the second window the woman just stood there and talked. And after 30 minutes the order was wrong. read more

It's a Mickey D's so you know the routine and menu ( probably by heart). It is clean and the drive through is open 24/7. The dining room opens up at 5am and closes around 11. Don't come here in a rush. They drive through is slow but the food is 90% of the time hot and fresh. read more

Horrible, horrible, horrible! Long lines, slow service and almost always out of something you want. Save yourself the aggravation and go somewhere else. read more

I am updating my review from 2 stars to 3 since my last review was in 2008. The restaurant has improved slightly. It's an extremely busy restaurant and seems to go through cycles of order incorrectness. However, they are on an uptrend and I hope they keep the same consistency. Restaurant is always clean when I eat inside. McDonald's as a whole however have raised their prices, and the food quality hasn't gone up with it (this is not factored into this review as it deals with McDonalds as a whole). read more

They are more consistent with getting my orders wrong then anything else. Every time I've done mobile order I end up having to go in, they come to my car with the wrong order or they just don't come out at all. Not one person there seems to care. read more

This is the only fast food place in Rising Sun so it is busy. My order is OFTEN not right even if it is just a single order (i ordered a 2 burrito meal with hash brown and unsweet tea and got 2 Mc Griddles and a coke- and I could write pages of problems like this) The help at the windows have always been nice to me as I am a regular. Sometimes its fast at drive through sometimes you might as well go inside! I know there are problems, they know there are problems but they don't address them or correct them! Today was another bad experience- I often drive 1/2 hour to McD's in North East so much better service and always hot better tasting food. read more

This is my go to McDonalds. It does attract teenagers but don't be a wussy and they will leave you alone. Double check your orders they mess up alot. read more

Absolutely terrible. Ordered a bacon cheeseburger KETCHUP ONLY and what do I get? I get a patty with ketchup, no bacon and no cheese. When I took it back they just threw a cold piece of cheese and some dry bacon on it and didn't even apologize. If you like long waits, bad customer service, and bad food I highly recommend this restaurant. read more

Not sure what it was like before but it looks nice inside now and is just a regular McDonalds. Nothing fancy but nothing bad either.

This place is a S**t show-the first time my husband and I went there we waited at least 30 minutes for our food-I watched as they put the fries in the bag at least 10 minutes before the burgers were ready-The mgr handed me the bag, felt the fries and obviously they were ice cold---we went there last night--ordered 2 Double Qtrs w/cheese and fries. When the order was finally ready--The girl called out 2 double qtrs w/cheese and 2 fries and I stepped forward and took the bag. I quickly opened the bag and the fries were hot but when we got home we find 2 regular qtrs w/cheese in double qtr boxes. Needles to say we were pissed. I called and was told that we weren't charged for 2 doubles--we paid for 2 reg-but the point is--I didn't ask for 2 reg-- I will never return to this circus again. --This place is pathetic. read more

The worst drive thru service, order 20 piece nuggets and asked for barque sauce. received order after waiting for 2 to 3 minutes. Employee said 20 piece and Barque sauce, I said yes, drove away and looked in bag, low and behold NO SAUCE. I parked went in, walked right up to the counter and asked to get what i paid for. My sauce. Never said sorry or anything, i just hand the orders out, I don't put the stuff in the bag. I told the manger that her employee's need training. read more

Ok, it's a McDonald's, but it's a nice one -- new and clean, friendly service. It definitely deserves more than 1.5 stars. It's nicer than other locations that get more stars. Nice for a quick snack with the kids on the way back from the zoo. read more