I went to the McDonald's located near my home to pick up a mobile order. When I arrived at the entrance with my service dog, the manager on duty came to the door and refused to allow me to enter. I informed him that my dog is a trained service animal, but he continued to block the doorway and would not let me inside. After some time he moved, but then refused to provide my prepaid order and instead called the police on me. I requested a refund, but staff told me I would not receive a refund unless I went home, put my service dog away, and walked back to the restaurant to complete the refund process. As a result, I was denied access and service because I was accompanied by my service animal, and I experienced unnecessary distress and delay in receiving my food or refund. read more

McDonald's - This is the manager who called the police on me - Fast Food Near Me - Renton, Washington

Normally you guys are on point fast fresh hot food, but tonight holy poop you must have deep fried my frys 3 times then put then in the microwave cause they were nasty mmmmk. Please do better read more

Super friendly service. Fast, fresh and delicious. Always greater with a smile. Lines are not long. Clean inside and out. This is our favorite location. read more

McDonald's - Drinks - Fast Food Near Me - Renton, Washington

This is the absolute worst McDonald's I've ever been to in my entire life. Unfortunately had to go to this McDonald's for work reasons as an Uber driver every single time I went to go pick up my order when I picked up the order from the order pickup box so I could verify it there was an employee or a manager who would snatch the order out of my hand literally there's only one or two English speaking employees and the manager talks on her cell phone with her boyfriend just standing there the whole time 15 minutes later she decides to walk over and hand me my order but when I try to grab it she tries to snatch it out of my hand absolute worst McDonald's don't ever go there read more

Idiots work here. It took us 15 minutes to get our food and they didn't give us our drink for the happy meal or the french fries for the happy meal. They're just really slow and forgetful. Always check your order at this place before you move on. read more

Unbelievably stupid order clerk, who could not even take an order correctly. She could not speak English, and I had to ask five times what was on the particular burger I wanted. I ordered it without ketchup and mustard and sure enough it came without catchup and mustard. Their staff needs to learn to speak English and McDonald's need to test them on their English abilities before hiring these people. It's unfortunate that they can only hire of the bar employees. read more

Food was delicious and came out extremely fast. The service was very welcoming as well.

They have never gotten my order right once, I come there maybe twice a month and no matter how slowly I speak or how well the clerk receives my order everytime it's wrong. Not trying to be antagonistic or condescending but this is the closest McDonald's to me and I would like to get what I order read more

If I could give negative one million stars I would! All lady workers here have HORRIBLE customer service! I had a code from the app she put it into the system and then proceeded to say it wasn't working but on my app it said it was used when I asked would she honor it she said to come to the second window so she could see my phone as if I'm lying I showed her that the code was used and she didn't care she had an attitude and said she wasn't going to do anything about it. I had a vehicle full of 8 grabbing dinner, you think she would've been a lot nicer and maybe done something to help with the code if she cares THAT much about McDonald's. Advice: the women working here should maybe have better customer service and stop being such miserable human beings. If you're that miserable maybe find a better job that would fulfill you and make you happy because the bitter faces and attitudes are definitely pushing customers away. read more

me and my ma just tryna eat some dinner after a long day and they tell us "we closed at 9" even though it's 9:50 and they have ALL there lights on, at the beti they acted like they would take our order. once we told them we would use the app they had the audacity to finally tell us they are closed read more

Oh my gosh where do I begin! From wrong orders to the rude employees this place is the worst McDonalds I've ever been to. The app is constantly glitchy and apparently my order went to the 4th street location even though I ordered it for the 44th location. Mind you I'm in the drive-through. Ok no problem but when I asked if I could get a refund or cancel the order the cashier at the window acted like I was a problem. Her behavior was rude and the I don't care what happened just move on attitude was awful. I politely asked for a manager and of course the manager was on a break! Yeah right! I asked if there was anyway to get my order at this location or just to cancel it and she just told me I needed to move on I was blocking the drive through. I have worked in the hospitality industry for over 20years in restaurants, hotels and banquets and if I ran a business with this type of customer service I would be out of business. Stay clear of this location, they always forget my bacon or sausage in the pancake breakfast which is another problem and they always mess up the orders, I have gotten extra food that I didn't order and missing items from an order. There is no management there and the employees act like they are doing you a favor by taking your money and giving you a bag of food. I'm done with this place. read more

It is a McDonald's in Renton. That has got ick written all over it. I was running an errand and found myself having to hang around Renton for a few hours on a weekday. I was deciding between this McDonald's and the Starbucks across the way in regards to where to work for those couple hours. I decided to go to the golden arches. My most recent visit to a McDonald's was surprising in the plausibility of working at a fast food restaurant so I decided to give this location a try as well. Indeed, a restaurant makeover was done on this store as well making it a fairly comfy place to work from. Being that this restaurant is just off I-405, a lot of the business here comes from drivers getting off the exit to get their fast food fix. It was the afternoon when I visited, so I was not in the mood for fast food. So I got a coffee which is a good deal since it is $1 for all sizes as well as one of their apple pies ($.69) since I was feeling nostalgic. The coffee here was alright. Nothing special, but you can't beat the value. The apple pie was just okay. It just does not taste as good as the ones of my childhood. The apple pie was slightly warmer than lukewarm. Despite the average food, the ambiance is better than expected. The free wi-fi is a huge plus and I was able to work here without much trouble. It is still a fast food restaurant so you will see strange characters come in and the place can be hectic when busy. As far as coffee shops go, I would suggesting going to the Starbucks across the way instead since it offers a much calmer ambiance. But it is not as uncool now as before to work and dine at a McDonald's, so kudos to them for changing that image. read more

THE. WORST. PLACE. EVER! They are rude to me, and I come here all the time. They are kind of rude in general and do not have lots of good people. My food is thrown in, lines are super long, and the TECH. is terrible there. Very sad. read more

Looking for fast, cheap, and greasy? Then look no further! McDonald's will fill your belly with little morsels of fried food. It's a great location, just a hop off and on I-405, but be watchful because people zip through the four way intersection and the parking lot with perfect tunnel vision. The interior is bright and majority of the time kept clean. If there is a mess it usually entails newspapers scattered about or napkins on the floor. Rarely is it garbage overflowing or condiments smeared on the countertops. Yes, you will have to double check your order. Make it second nature. They will mess it up in creative ways. Often times they forget an item, or add an item but I have had them given me items that in no way sounded like what I said or what the cashier entered. The later it is the likelier it will happen. read more

I love there chocolate chip frappe. The best. Good for late night drink with Big Mac and strawberry cream pie. My fever it food. read more

McDonald's - Just know, McDonalds drive-true. - Fast Food Near Me - Renton, Washington

Uhhhhhh where's the rest of my burger?! I just paid $8 (not horrible but still hard earned money) for a piece of bread cold fries and ok a refreshing Diet Coke but come on I've worked at McDonald's it's not that difficult to make a burger read more

McDonald's - Just lazy - Fast Food Near Me - Renton, Washington

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I'm very impressed with how polite and professional the employees were to me! I almost forgot that I was at a McDonald's

Starving with a long drive ahead I stopped to get a couple burgers. In the drive-thru i had to repeat the simple order a couple times. Got the food and drove off on the 405; opened the wrappers to see that the burgers were incorrect yet, I was charged more for what I had originally wanted. I was starving, so just ate instead of wasting more time going back. Hard to believe these people will be getting paid $15/hr to screw up a simple order. Bring on the machines!! read more

5/23/2020 I was in the Drive thru behind 3 cars at 8:52pm when I finally got to the screen to order, the staff told me they were closed. I said, the sign says you close at 9pm, he said well we stop taking orders at 8:55p I said then your sign should say that. What kind of CS is this when I'm stuck behind three cars waiting for their orders in the drive thru BEFORE 9pm and they refuse to take my order, and most likely the car after me didn't get their order taken as well. I had to sit in the line trapped, with no order until 9pm I called the store to speak to the store manager, since the employee told me if I don't like it, I could call the Mgr and complain. Guess what, she said he took orders until 9pm and when I told her, he refuse to take my order at 8:55pm, she hung up on me. What happened to CS at McDonals, Ray Croc is turning over in his grave. read more

Went there yesterday for lunch, order a quarter pound deluxe with cheese meal. After I pickup it up and before I ate it I notice that the hamburger patty was not cooked and the way thru. I think that the quality is fallen it bit behind and how many other hamburger are going out un-cook. I'm also debating if King County Health needs to be notified about this. read more

WORST MCDONALDS EVER!!! They close at midnight and it's 11pm! They are talking and acting as if there is not 4 cars in the drive thru! They don't even have enough customer service to write up a sign saying closed for one reason or another? Maybe pop your head out and explain?? Nope just act as if no one is in the drive thru!! This happens more often than not!! read more

McDonald's - a man working in the kitchen - Fast Food Near Me - Renton, Washington

Yummy. Fast n convenient. They have absolutely excel double with cheese. Its a lil pricey for this sandwich.

No cap, this is worst mcDanks in the history of mcDanks. Close at nine my ass. Imagine being a McDaniel's and closing at nine. Mcdonnys needs to be reliable. Not this lame af close at nine bullshit. Are you kidding me Donald? Smh. read more

Ok, yeah, I'm stretching here to work on my review count. You caught me! But this is one of the only "restaurants" near my house. Its either this, or Dinos pub or Subway across the street. Gotta love the easy access off of lucky exit #7 from 405 and the 99 cent menu! I'll whip thru the drive thru once in a while when a Mickey D's fry or chocolate shake craving hits. This is a pretty quiet location for a McD's and the drive thru rarely has a line. read more

Like most people, I'm no stranger to McDonalds. Even when on the strictest of diets I can usually find something to eat here and their hours usually match my schedule whether I'm up all day or up all night. I know the corporation designs its chain down to the very smell of each branch, but there are still minor variations from restaurant to restaurant which influence how much I like the place and how likely I am to return. There are a number of reasons I like this McDonalds off exit 7 more than many others. 1. The place feels brand new and sparkling clean even in rush hour. 2. The staff are friendly and efficient, 3. The decor of the place feels a little more upscale or bistro-like and a little less tacky (ie DQ). 4. It's right off the freeway The only thing that I don't really love about the place is the fact that the restaurant itsself isn't 24 hours, despite being right off the freeway. It may be somewhat understandable considering that its in a predominantly residential neighborhood, and also that theres already a 24h Denny's across the street catering to the 24h crowd. Other than that I like this place and would recommend it to anyone read more

McDonald's - Fast Food Near Me - Renton, Washington

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This review is based on the fact that, yes - this is a McDonalds. And yes, I will give them another chance when the remodel is done. But just one! I pass by this McDonalds multiple times a day, and won't stop at it. I could be wrong but their prices seem to be higher than everywhere else. The evening staff is quite unfriendly, and for that matter so is the morning. My real problem comes from their aggressive "YOU PAY FOR SAUCE" campaign. I think it's dumb to begin with that McDonalds makes you pay 10 cents for a sauce packet. But this location hangs up signs telling you exactly how many sauces you can have per nugget transaction. It really irked me for some reason when I pulled up to the window after ordering a 20 piece. 20 freaking little deep fried hockey pucks and if I need more than 4 sweet and sour- 10 cents! K. Fine. Whatever. Give me my nugs! Five minutes later I arrive home... They forgot my sauce ;__; read more

It's McDonald's. It's not good for you and you pretty much know what you are going to get when you decide to eat fastfood. That being said, This location is by work and if I am in a real hurry, I can hop off the freeway and grab this. They put in the 2nd drive thru in but never use it even when it is super busy..which is all the time. Staff is a little strange. Sometimes you get a really nice one and other times you get someone that does not want to be there or is half sleeping. My food is usually fresh and hot but I come during the lunch rush. They have never messed up my order either. I make sure to read the screen to make sure they put it in right and check my bag before I pull away. read more

Come here if you want your order wrong, food cold, and sandwiches smashed. Their service is ok, but quality of food needs to improve.

Mobile app + incompetent employee = bad experience. Mobile ordering doesn't work again. Employee completely clueless on app. She re-enters my order and tells me to scan the app. The register says the offer already exists; do you want to replace? How about you ask a manager or get some training? Wasted another 5 minutes. I thought the app was suppose to save me time. read more

What the H is wrong with this place? Is there a reason you all are incompetent, is that the only way to get hired here? My experience here could not be anymore frustrating, I ended up taking what they made for me because I could not face the person who sold me the sandwich, I ordered a Coke and two sandwiches off of the 2 for $3 menu deal. I literally had to explain it in pure detail, like I was explaining what physics is. it's just maybe I'm not good at explaining things, why do I feel like everyone who works at this location is mentally incompetent and just blatantly stupid, it's like everyone here shot up some H befor clocking in for work. To cut the short story short, I ended up getting drunk in the bathroom using the coke as a chaser and the sandwich as a sober up safety net. read more

Avoid it! Strange staff and poor managers with no social skills or customer service. I don't understand their managers. Ask for a cup of water and you get a little toy size suitable for a toy or mini me. They charge extra or won't please you if you ask you burger on a wheat bun. They also charge .30 cents if you add tomatoe to your burger.Their burgers look gross actally too like sloppy dead cow with old pickles and runny ketchup....run ! See my othe Mc Donald review read more

Worst McDonald's I've ever been to. Tonight my order took 30 minutes to get. After waiting for 15 minutes I asked the supervisor about my order and she was very rude, aggressive, and ignored my complaint (not even a "sorry" we're busy, or whatever. It was actually really weird). I also heard her complaining very loudly that she was pissed off that she had to stay late and was already "off the clock". Later I heard her swearing at people and then saw her storm out of the building. #EmployeeOfTheMonth Anyway, when I finally got my food it was cold... EVERYONE knows McDonald's is only decently tolerable when it's hot! read more

Downgrading to a 1 after recent incident. Food has been going downhill the last 6 months (like it's fine dining, anyway..........). However, on a recent evening at approx. 11pm, I went thru the drive thru. There were 3 cars ahead of me and it took 25+ minutes to get thru!! There is no way out - you are stuck. When I finally got to the window the girl working was nasty and all she would basically say is "to bad...." and give me the eye roll. To top it off I got wrong food and it was disgusting....Contacted the store and the manager called me back. He was very nice and seemed genuinely concerned however there was absolutely zero follow thru............... read more

Survice sucks! Food not hot enough. The new order system takes longer time and food takes longer to deliver. Will skip this location for now. read more

Best McDonald's honestly I live by it and so I always go whenever I want comfort food friendly staff and kiosk check out to order! New design as well and never usually out of a certain drink or desert. Always gone never had my order wrong and food has always been good since! read more

I started going here when they had free latte Fridays. Recently ventured through during a hunger emergency for a drive-by breakfast, but it was bad, even by fast-food standards. Even by *McDonald's standards* (gasp) Sandwich was lukewarm, made of rubbery english muffin and unmelted fake cheese. Disappointing. The "latte" tasted like crap. read more

Pretty terrible. Service, cleanliness, and quality of food is just bad. The drive-thru line is always very, very long; and very, very slow. Glad they have "drive-thru parking" for when you're leaving, because 9/10 times you'll have to park because they screwed your order up. ALWAYS check before you leave the window. Inside is usually pretty empty, but for some reason always dirty. Always finding myself having to wipe my own table down because every single one has something on it.The area to get your drinks is always a mess; hardly ever stocked and people just leave their straw wrappers everywhere. Very sticky too, don't set anything down anywhere near the soda machines. Free wifi seems to drive in a few people at night, they like to camp and just use the internet. I've never used the restroom here, so can't say if that is clean or not. Food quality...eh. The burgers always look so sad... they are always flat, cold, and just not appealing. The only good part (slightly) about this place is the fries - which is true with any McDonalds, the fries are bomb - but tend to be cold quite often here, so ask for hot ones. Also, don't ask for extra sauce - it's $.25 each! Unfortunately this is the closest location when I have that strange craving for McDonalds. I try to avoid it as much as possible. read more

The staff is friendly and professional. You make an order and they deliver in a timely manner. Sometimes the order is not perfect, but that's rare. These guys do good work. The iced coffee is yum. read more

I asked for Xtra Mayo and they put no Mayo. I've worked in fast food chains and it really isn't hard to just look at the order and do as it says. Especially if it's just a McChicken. Please ask your employees to pay attention to what the customer is asking for. Ruined my day, all I wanted was to eat my McChicken and chill after a long day working. read more

Idk whats going on here...what the problem is but this is the slowest place on earth.