A fantastic example of a great restaurant with an owner that can't get out of the way. From the reviews and ranking on Google I had very high expectations and drove from my hotel in Tukwila to see this place and overall was very disappointed. The core of this restaurant and its food is great. Fresh meat burgers, grass fed, cooked and ground to order paired with the best possible pairings. The spirit of this restaurant is phenomenal and if someone else were to come in and buy them out and maintain the same business model I could see this restaurant being massively successful as a quick service restaurant model similar to Five Guys or In-and-Out. The *idea* is great. The reality is not. I get the feeling this restaurant has been in a long decline after reading a lot of other reviews and noticing trends. Like other people have mentioned, I walked into the owner at a table using it as an office space on his laptop. Not a great look, especially with the exterior looking how it does, but it's a hole in the wall restaurant from a self made chef who started off in a food truck - best things come in small packages right? I understand not having investment capital or lease permissions to do certain things. The place is empty, just us and the owner at the table. He takes our order, but not before launching into the sales pitch about how good his food is - once again, I get it. I worked in hospitality and restaurants a long time and have been the guy trying to hype up my restaurant or catering service before. He was nice, but his sales pitch quickly turned uncomfortable as he started deriding and complaining about just about everything related to the modern world and food systems, using each grievance as an opportunity to pat himself on the back. It was uncomfortable to say the least - I came for a burger, not a Dr. Oz segment. This continued across the entire meal, and despite trying to give every polite social indicator we weren't interested in talking to him, continued to talk, even after extended periods of silence. Anyway, we ordered the Taco Burger, Luxury Mushroom Burger, and a large order of fries. To start with the good - the fries were delicious, if slightly over salted. They were crispy and well done (A personal favorite, but some may not like that) and the roasted garlic aioli was absolutely phenomenal. The cheese on the burgers was awesome and just this massive blob of pizza commercial stringy goodness. The truffle burger wasn't over-truffled, which is always a risk with truffle products and overall was really great - and the texture of their burgers is something really special. The grind is very lean and almost coarse or shredded, which makes for a really great burger that constantly reminds you that it is a ground steak, not commercial ground beef. However, the food wasn't without faults - the biggest issue was that on the bottom of the taco burger's bun there was a chunk of raw meat smashed into it - not rare or blue, but never-has-seen-fire raw pink ground beef. Not really being that scared of raw meat I didn't say anything but just tore it off and made a hole in the bun when I saw it, but having worked restaurants that's a pretty massive mistake as raw food and prepared food shouldn't be sharing surfaces without sanitizing much less touching. Beyond that, the burger itself was extremely salty, which I'm normally the type of person that likes really salty foods, but it was overwhelming with the taco seasoning just all over it. The other issue I had with it was that the toppings were just kind of indistinguishable, and the whole thing very much just tasted like straight taco seasoning - which made sense once given the context that he made the taco burger "as a joke". Also, the burger was not consistently cooked, with one side being medium and the other side being rare (the color of my husbands burger that was ordered rare) If there was a 2.5 rating, that's what I would give it. To me, a 2 is a restaurant I wouldn't voluntarily go back to but if someone wanted to or it was the only option I would and a 3 is a restaurant that I wouldn't go out of my way to go to, but would maybe stop at if I was in the area or it was convenient. This is somewhere inbetween that. I want to give them another chance and I might - but the cross contamination and horribly uncomfortable experience make me hesitant to try it again - *especially* after seeing how this owner interacts with other bad reviews on Google. read more

Burger Addict - Burgers Near Me - Renton, Washington

It's a decent burger - not bad all but definitely had better. They have a of didn't variations and I ended up settling on the addict (caramelized onions, white cheddar). I ordered two burger meals and it came out to $34. I felt like it was a bit overpriced as 1) The burgers are small and 2) you can get a can of soda instead of a fountain drink. Also the fries were soggy (tasted ok). Great customer service as the owner was engaging and welcoming. read more

I stopped in while in the area as it was recommended to me. Parking was a bit of a struggle but the food, service and atmosphere were all enjoyable. The shake was delicious and far beyond what I needed. read more

We really enjoyed this experience. The owner was friendly to us. I see where people either really like him or not at all. His conversations with customers got a little awkward at times. But this was our first time in and the burger was good. Maybe next time I'll try not to make conversation with him other than ordering. The place is a whole in the wall. These are usually the best. So if u can look beyond the older ambiance you wouldn't be disappointed. read more

Ordered via Door Dash. Our order came pretty darn quick, I was surprised. Hubs got a Natural burger and I ordered a Chicken burger. The Natural burger was pretty flavorful and he completely devoured it. "Incredible" (his words). My chicken burger had a good amount of chicken and I love the pickle. It was OK, by no means the best I've had. I've never been into the restaurant, and I'm not sure that I would, as it's in an obscure location along the highway. read more

Burger Addict - Natural Chicken Burger - Burgers Near Me - Renton, Washington

Tasteful burger with no frills. A pickle spear or something else on the plate would be nice. Big turn off was a thumb indent on the top bun. Worth a second visit. read more

Blat plus sautéed mushrooms. Onion rings. Chocolate shake. Brisket Mac n cheese. Oh the smells. Wow! This was a hefty meal! I could share one of the blats. Also the brisket Mac n cheese is amazing even leftover too!! Yummy! Definitely give this play a try if you've never been. read more

Burger Addict - My mouth is watering. - Burgers Near Me - Renton, Washington

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My son, who eats burgers just about every day, ordered the Bacon and Egg Burger (with some extra meat). The burger was seasoned very nicely. The bacon and egg added some good flavor. There was an ungodly amount of cheese-- which pleased my son! He said that the petso aoli was good. He said he would definaely eat here again. As the one who paid for it-- it was steep-- at $20 for the burger-- and this did not include fries or a drink! read more

Burger Addict - Bacon & Egg Burger. - Burgers Near Me - Renton, Washington

If you want to good Burger, no if you want a great burger, Burger Addict is the place! Not big on ambience just great burgers. Right now I would say one of the best burgers in Washington state. The only thing I can think of to make the burgers even better is cooking it was an open pit. Don't let the place appearance fool you it's all about the burgers. read more

This has become my go-to place. Love the ground steak. Their cheese sauce and bacon are always great. The fries are hand cut and fantastic. Good stuff all the way around on the food front. Mark, the owner is always fun to talk to. When I go in and it is the gentleman on the grill only, he is also great. read more

Ordered via UberEats I ordered the Brisket Macaroni and Cheese. I guess that was my first mistake. Note to rookies: Pacific NW is not a BBQ place. The brisket was chewy and like beef tips. Not brisket. And the sauce was... gag. The Mac had ZERO flavor. Initially, I was so excited. It said it fed 3-4 people... and I was like "Challenge Accepted"... but it was a fail all around. The noodles were over cooked and the "brisket" literally tasted like what fancy feast smells like. Also ordered Cajun Garlic Fries. They tasted like expired milk and were stale. No thanks. They also didn't have ranch. And didn't give me silverware. Spare yourself the disappointment. Next time I layover here... I won't even consider this place and my colleagues have been informed. read more

Burger Addict - Burgers Near Me - Renton, Washington

4.5 stars, really. Burgers: Beef tastes fantastic, really fresh, always cooked correctly (see picture guide), and are gargantuan. Fries: On par with your regular burger joint fries, and ya get a ton of 'em. Bacon: OH MY GOD THE BACON!!! Tots: Perfect combination of crispy, salty, and greasy. Buns: Don't seem "off the shelf" but if they are, they're good. Soft but hold together and taste pretty yummy. Cheese: Whatever the proprietary addict cheese blend is its amazing. Melty, tasty, and lapploes in the perfect amount. Toppings: Onions, pickles, tomatoes all fresh and generously, but not overly, portioned. People complaining about price: Not sure I understand as a cheeseburger, fries and a drink is ~ $15, which is on par with Five Guys, Burger Master, and Red Robin. read more

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Ordered on Uber eats. Two burgers and fries were $40, crazy expensive! We live 2 miles away and by the time the food arrived fries were completely inedible soggy mess. Burger was a chunk of undercooked beef and grease. The burger was just a ball of really pink ground beef on a roll, no seasoning. Meal was bland all around. The overwhelming theme was grease. I feel like the whole meal needed to be wrung out of all the oil. We won't be returning. Update: per google maps I am 1.7 miles, 4 stoplights and 10 minutes away. If your burger can't survive ten minutes you've got problems. Plus an aggressive reply makes me unlikely to return. read more

Burger Addict - Here's the proof of our order, since the owner says I'm lying about ordering. - Burgers Near Me - Renton, Washington

Yum! Simple, no frills, filling and tasty burger! Good sized, thick well made beef patty. It was a small place where we just picked up our food to go, I am imagining on a sunny day, that would be the perfect picnic food by the river just a few paces away. We'll be back for exactly that soon! read more

Burger was ok, fries were soggy and drenched in grease, and the milkshake was milk and strawberries with maybe a spoonful of ice cream so it was chunky and not sweet. Wayyyy over priced! Won't be going back. Don't waste your money. read more

I ordered dinner this evening for my family around 5pm. I did not recieve my order until 6:30. The gentleman who took my order seemed distracted, and clearly was as he wrote my address wrong and the poor delivery girl got lost. She was pleasant and apologized, we still tipped. We open our food, the side of pickles has some sauce on it, not sure what as it was packaged separately. Our burgers were all VERY under cooked. I had specifically requested them to be well done. Okay. Now im a little irritated. I just spent $30, i shouldnt have to nuke the food, nor deal with what came next. When I called the store I explained that our food was rare. Dude on the phone was VERY snippy and asked "well what would you like me to do about this?". His tone was very aggitated. I asked what our options were. He began to explain, and cursed under his breath several times. I said look, i dont know what your deal is, but you dont have to have attitude with me. I asked for his name. He refused to give me his name until I gave him mine... okay?! MICHAEL if that is your real name. I am told I should get a call in the morning from the owner Marcus for a refund. Regardless if you are busy or not, I know its a Friday night, but do not treat your paying and RETURNING customers like shit. Especially if you guys aee the ones who messed up the order. It is not inconvenient for your, it is your job. read more

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Good luck finding better quality burger. I bet you won't. Even Mac N Cheese is on par with Wolfgang Puck. Not kidding. Such a very rare hidden gem. Also the strawberry shakes taste so fresh! read more

We went by recommendation, and the sign on the door indicated they hadn't paid their utility bill, and the place was closed! It did not indicate that they would be closed! I will never know if the burgers were good, but I made a long drive for nothing, and that made me very unhappy. read more

I placed an order through the Yelp app for 2 Addict Burger, 1 Roasted Garlic Mac & Cheese, 1 chocolate milkshake, and 1 peach milkshake. Order confirmed at 7:18 and the food was delivered at 8:55. I live 2 miles away from Burger Addict. The delivery person offered no apology for the 90+minute wait until I mentioned it; then said "we're really busy". The delivery person also had to call me because she "had no idea how to get into your building". There is one door. It's big and glass and dead center in the building. She was short with me and seemed irritated that she even had to deal with it. (This is after a twenty percent tip). I asked her to wait while I checked the food because I was certain the milkshakes would be melted. Spoiler: they were. She asked me what I wanted to do about it, said "maybe my manager can give a refund but I can't go back and remake them". I told her that it was ridiculous and I'd followup with Eat24/Yelp. The burgers: After getting back upstairs, the burgers were stone cold and completely undercooked. I like a good medium rare burger but these were straight up rare. Even that would have been okay if they'd been juicy and flavorful but they were dry and tasted like nothing. Incredibly bland. The milkshakes: I basically got chocolate milk and strawberry milk (yep, ordered peach and got strawberry). The flavor was great though, can't deny that. The Mac & Cheese: Smelled AMAZING and had a great flavor. Unfortunately, the pasta was so over cooked that it was basically mush. I'm super disappointed with Burger Addict and after spending $55 on this meal I feel like I got ripped off. I think that if you physically go to this place, your experience might be better but definitely stay away from delivery. Shout out to @eat24 for awesome Twitter support. They responded to my tweet within a minute and I had a partial refund (for the shakes & I took my tip back) within 30 minutes. read more

Burger Addict - Burger too rare but even at this finish, was dry and bland. The bottom bun was completely destroyed by the caramelized onions. - Burgers Near Me - Renton, Washington

Love this place and Burgers! Always nice and fresh, very reasonable pricing and courteous service. We try to go there at least 1 month and every time get excellent food and experience. Even when it's a carry out, order was never mixed up and ready when we get there. Thank you read more

At first I was a bit skeptical to order delivery (ubereats) but I'm happy I did! My boyfriend and I ordered a natural burger, brisket po'boy, and garlic fries. Our burger and po'boy were delicious and we will be ordering again. The fries were nothing to write home about. Serving size on the fries was huge, but they were soft, and tasted like packaged sour garlic versus fresh. Not a big deal, but most likely won't order fries again. I also want to note, because it's seemed to be an issue in the past, my burger was cooked correctly. I asked for well done. See picture. read more

Burger Addict - Burgers Near Me - Renton, Washington

The best burger I have ever had and great hand cut fries. Can I go back now?! My friend got a milkshake and said it was amazing!

We like going to Burger Addict to get a take-out burger that is made with great ingredients but full of taste. The staff is nice and we always like our burgers. I prefer the Purist Burger which is a basic cheeseburger and the fries are excellent. However, the rest of the menu is good too; we just like a nice burger now and then. read more

A hole in the wall burger joint that has absolutely wonderful burgers. Huge portions, great food and great prices. I highly recommend.

I drove past this place on my daily commute for three months before I even noticed they were there. It took me a few more weeks to finally stop and try the food. So sorry I waited! Burger Addict makes the best burgers in town. Sure, they cost a little more than the average burger at a diner or a cafe, and a lot more than fast food--but if ever there was a case of "you get what you pay for," it's Burger Addict. Their burgers are huge, messy, and delicious. Everything that goes in them is top-quality stuff, and you can taste it. Don't be fooled by the dive-y appearance of the place--their food is worth every penny. read more

If you're hungry, Burger Addict has a special way of beating your hunger into submission with flavor and creativity. Use both hands.

These burgers are the best, really delicious! It is the best meat on a burger we have ever had. The Hog has thick tasty bacon and the onion rings can be split between four people. read more

I have worked in the restaurant business for over 25 years. I have some advice for this place if they wish to stay in business for very long. When you are located in a dive of a strip mall with minimal parking you must do all of the little things right to build your business. I hope the "award winning chef" of an owner will see this review for how it's intended and won't be offended or simply dismiss it. I spent $11.55 for a burger, fries and a can of soda. Pretty expensive. Actually very expensive for what I received. I ordered the addict burger which supposedly is 10oz of beef, addict cheese, caramelized onion and garlic aioli. I have a hard time believing that was more than 1/2 a pound of beef. Looked more like a 1/3 pound patty. It was dry, the burger addict cheese was not gooey as advertised and had a cottage cheese like appearance and texture. The fries were terrible. They say they are cooked twice for texture and then crispness. They were soggy, greasy and not crispy. I barely ate 1/2 of them. The food quality is a serious issue. Not something you should mess with when trying to build sales and a customer base. It should be your #1 priority. The employees there were not in uniform. The cashier was wearing shorts, sandals and a black t-shirt with a hole in the armpit. The cook was friendly but was wearing street clothes and a beanie. At least he had gloves on but gloves are a false sense of food safety. The cook was openly drinking from his cup on the line with his food handling gloves on. The dining area was clean but as others have noted there were quite a few flies around. I understand that flies are difficult to control but they give your restaurant an unclean impression. Overall, it was a pretty poor experience. Your to do list should include: focus on food quality. People are there to eat. If you are going to charge high prices then the customer will want to feel like they are getting their monies worth. Fix your fries. Most people like crispy fries. The sea salt and black pepper is nice but you can't put good seasoning on a poor potato. Maybe these fries were not cooked to order? If so, I would think all fries should be cooked to order with the low volume. Would it be that difficult to have t-shirts that say Burger Addict on them for the employees to wear? Completely unprofessional image, in my opinion. Require a t-shirt, black pants and an apron. Not expensive and very important. Again, in my opinion. First impressions are everything in any business and this first impression wasn't good. I may try this place again in the future and see if anything changes. read more

Edit in response to Marcus' reply: I'll post a picture. I didn't pick up for the eat24 employee, haha. I actually received a coupon for a discounted next purchase at any restaurant due to the track record of bad experiences at your restaurant. Good luck, Marcus. I hope for the best. Original Review: Please Read This Carefully. I am giving this a 5 star because Marcus did not charge me for the confusion. FOOD: 2 out of 5 stars. Service 0 out of 5 stars. Service: I have not been to the restaurant itself, so this review is for the food and service. To start off, I called in to see if the delivery service charge ($5) goes to the driver as tip or if we tip on top of that. The lady who answered the phone informed me that the driver does not receive that amount and that they only receive the amount that we choose to tip. She then calls me back and says that her manager said that if I wanted to pick up the order, the service charge would be taken off (yes, but I wanted the food to be delivered, that's why I ordered delivery). I asked how much longer until the food would be finished before hanging up out of curiosity, and she said they could get the food out the door in 5 minutes, so I opted with sticking with deliver because I only live 10 minutes away. Long story short, the food was delivered 35 minutes later. I asked the delivery guy if Marcus was in the store, but it turns out, Marcus, the owner, was my delivery guy. As I was making my payment, he asks "why do you ask?" and I said that the food should've been here 20 minutes ago according to the times that the lady over the phone gave me. To my surprise, he gave me back my money, and said that he would not charge me for that miscommunication, but what surprised me even more is that he told me to never call or eat there again and walked away, bickering under his breath as he walks away. This is where the service gets a 0 star. This is no way to handle a simple comment/observation that I had regarding times that were estimated (it was quite an over reaction to the situation at hand). You don't ever treat customers like that especially locals within a couple miles of the restaurant, and when you're a small local business. Food: Now to the food, I guess they use local ingredients and make burgers fresh to order which is awesome. We got 2 addict burgers and an order of garlic fries. To keep it short and simple, the burgers did not impress me, nor did the garlic fries. The burger patties fell apart with each bite (the ground beef did not hold together) and lacked flavor. The fries were too bitter and hard to eat. Now a message for Marcus. I am not a business owner, but I figure, to keep a business above ground, you want to retain the local customer base that you have (and continue building the base instead of telling your customers to never call or eat there again), and you want to build a strong reputation for your restaurant. I feel you have failed on both of these today with me. Best of luck to you, Marcus. I appreciate the free meal. Best, Michael read more

Burger Addict - The red missed call is eat24. - Burgers Near Me - Renton, Washington

I frequent Yelp for others opinions but this place made me sign up so I can leave a review. First, we placed our order at 6:45pm and they said delivery by 8:10. We got our order at 8:45 and everything was cold, fries and drink were missing and burgers were burnt. We called and talked to Marcus who said he would fix it and send us new burgers. Again, burgers were wrong and supposed to have no cheese and we got cheese again. Called Marcus, the OWNER, back to get a refund and he said "I have a business to run" and dismissed my concerns which is unacceptable. We ordered 3 fries one another with the kids burger and only received 3 fries. When talking to Marcus he said "the kids fries was added to one of the adult fries trays". Which is BS because the 3 trays of adult fries we had were skimpy at best and now my kid doesn't get a tray of fries of his own? We have to pull fries out of the other trays and put them on a plate for him? Not a big deal but Marcus tried to cover his ass and lie to us because they forgot to give us the kids fries and drink, which by the way is just a warm can of coke thrown into a brown bag that sits next to the fries and burgers. Don't believe the hype of the pretty pictures they post on their website. The burgers are dry, over cooked and they can't get a simple no cheese request right. The delivery driver was very nice and I made sure to not put any blame on him. read more

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Terrible service left while in the middle of ordering. The guy was rude beyond belief class a jack ass will never give this establishment a dollar of my money. read more

Hands down the best burger I've had in ages. Quality ingredients thoughtfully crafted into a mouthwatering experience you won't soon forget. The staff and owner are nice folks to boot! Ordered the PASTRAWESOME - Pastrami spice marinated 10 oz fresh ground hormone-free Washington Angus top sirloin. Topped with fresh pastrami, BURGER ADDICT CHEESE, cracked black pepper sauce, mustard seed slaw, fresh baked bun read more

Burger Addict - PASTRAWESOME Pastrami spice marinated angus top sirloin.Pastrami, cheese, black pepper sauce, mustard seed slaw, fresh baked bun - Burgers Near Me - Renton, Washington

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I LOVE MARK he is a down to earth and nice businessman plus his burgers are AMAZING! His homemade garlic aioli is superb! And I can't get enough of the Mac and Cheese I could eat here 3x a week and not get tired! read more

Best burgers ever! I love hole in the wall places like this, the food is always amazing. This place is kinda hard to know it's there when driving by on maple valley highway and doesn't have the best parking (super small lot & always crowded) but so worth it for these burgers. They are always fresh and the cheese is made in house & makes all the difference. I love that there is so many options even though I'm basic and always get the same thing read more

Ordered a medium well burger and garlic fries. The burger was rare and the fries...well I think the picture says enough. Extra star to the nice staff read more

Burger Addict - Garlic fries - Burgers Near Me - Renton, Washington

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The food was terrible. Looks dirty outside, looks dirty inside. Ordered from DoorDash for pickup. Had never been in or heard of them. Menu sounded interesting but nothing was executed well. All ideas put together by someone who does not know how to cook. Threw most of it away and still felt sick later. And careful if you do pick up your order, there was so much grease soaking through the bag it stained me shirt. I'm guessing they have a lot of friends reviewing because I was shocked to see such a high rating. I've had some bad take out but nothing as bad as the burgers, tots and shake I got here. It's not worth going into detail for. I'm hoping I just went in on a really really really bad day. But I won't go back to give it another chance. read more

I just had lunch at the Kirkland branch. The burger was amazing, but the mac and cheese was cold and bland. This was 15 minutes after opening, so this was likely yesterday's left overs insufficiently heated. Not good. More disturbing was the behavior of the owner. He was sitting front of house, talking at every customer who came in. In the 30 odd minutes I was there, I heard him defending white supremacists, apologizing for his co-worker's mistake with a "typical female, right?", insulting the general population of Seattle, and generally spouting racist, misogynistic one-liners. As good as the burger was, I won't be eating here again, as long as Marcus is associated with this business. read more

5/5. I got the chance to talk to Marcus while he was cooking my food, and he's incredibly passionate about his business. I was just searching random burger places and found this small spot. I'm super fortunate to find this place! Look no further. You won't find a better burger locally. read more

Okay before your eyes widen from the price stfu. These are the best burger you will have in your life I kid you not, you're not just paying for a burger you're paying for the upmost quality money can buy, shakes? Bomb. Burgers? Bomb. Everything on the menu? Bomb. It's so good I have the menu memorized now, I live about 35 minutes out but I will drive over here any time of the day to get one of their burgers. I guarantee you'll leave incredibly satisfied and maybe even with a good conversation, best place money can buy hands down way better than Dicks Drive Thru, so if you make a trip anywhere make sure it's to Burger Addict! Love you guys!! Thank you for the bomb a** food!! read more

This was a religious experience. And the church was hedonism. The burger was juicy and cooked to tasty perfection, all the ingredients played wonderfully together while dancing on my taste buds. You need to try this place for your self. read more

Burger Addict - Burgers Near Me - Renton, Washington