Honestly I don't know why this location got so many bad reviews. I came here for a late night study snack and the service was quick, the staff was friendly and my nuggets and fries were cooked fresh! 5 stars! read more

It's the closest, fastest place I can pick up lunch on my half hour break. So I come here not because it's the best choice. The fries are never crispy, almost soggy. They've starting taking orders by person like in n out, but it's funny because the person asks what you want and the menu is way far so you can't even see anything. I guess they expect you to already know what you want. Overall I guess it's ok... read more

truly amazing. i was starving on a beautiful starry night and truly hit a breaking point so i decided to use doordash and prayed to GOD that my mcflurry would get here in pristine condition and boy was i surprised!! i was nearing the end of my delicious frozen treat and at the bottom i found another layer of chips ahoy topping!!! mcdonald's really outdid themselves with this one. 10/10 would recommend :) read more

Literally one minute away from CSUF, so I always make my way to McDonalds first, then drive to campus and walk to class. This McDonalds is as efficient as it gets. There is a line at times, but it moves very quickly. There's a lady outside that takes your order, she gives you your total and you pay at the first window. You take your change and pull up to the second and last window. You take your food and leave. I seriously take no more than 2 minutes at this McDonalds. read more

Not very good something is always wrong with my order was happy my fries were fresh but my cheeseburger had a black hair in it ewww... ugh whatever read more

Clean place. Nothing special in particular. I've been here for convenience during various hours of the day. Must say, their fries are ALWAYS lukewarm as if they were sitting in a bag without any heat. As far as the burgers go, better to walk across the street for IN N OUT. If you are expecting that "McDonalds" fries? Go to another McDonalds to avoid disappointment. read more

Hey guys, can I remind yelp that this is mcdonalds? Everyone: don't expect more than Mcdonalds service. You get what you pay for. The crappy customer service and the sub-standard food is pretty on par with every other mcdonalds I've ever been to. Well done? Perhaps... for a crappy chain food restaurant to begin with. read more

Their fries always suck here. The oil is always really old. They probably don't have time to change it often bc they are always busy especially bc they are right off the freeway. Don't come here past 6. Food tastes old after that. read more

I just ordered 20pcs McNuggets (10/21/2011 @ 9:01P) for my kids, as we just finished attending an event nearby and they have not eaten their dinner yet. We stopped by this particular branch cuz it's otw home (we live in Chino). The kids ate some McNuggets in the car, and when we got home, that's when I realized that the McNuggets were undercooked! The middle part of the meat is still raw, pinkish and gooey... YUCKKKKK... And to think that my kids were eating raw chicken meat, this is totally unacceptable! Have called the manager to log my complain, and also left a message at McDonald's Office as well. read more

First of all, it's a fast food and I'm not sure why people expect much out of them. I live near by for 18 years, never made wrong order. The driver through was pain but what do you expect? It's Friday fish fillet night!! The guy was very energetic and nice to my dog while waiting for the food. Fish fillet was just right n perfect. I do admit the inside was rather small, and never been to the kids playground. It remains strong vs it's rival in n out across street so, enough talking and give me my dollar large drink! read more

Naturally my go-to for a cheaper plain cheeseburger and fries. Today, after waiting at the window for 10 minutes. I go to bite into my spicy mcchicken to find A nice fingernail sized piece of cartilage. How appetizing is that?! Honestly, that's pretty disgusting. McDonald's is such a huge corporation, you'd think they'd get better grade chicken patties. read more

McDonald's - Just a delicious piece of cartilage! - Fast Food Near Me - Placentia, California

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Worst place ever ... service is very slow... drive through is like craziest slow.... things are never fresh ....

Not a fan of food made out if grease and recycled cat shit but this is like the classiest one I've seen. I saw a fucking Austin in the drive Thu lol props I guess read more

Cash only shit has been happening a lot lately!! Fix your system!! Especially at night, I don't know why! Make sure you have proper ways for your systems to work. This is frustrating! read more

Andrea was delightful! As soon as I went in she greeted me and offered to help me using the Order Menu screen. Great costumer service that doesn't go unnoticed! read more

Never coming back here again should have read the reviews first. I don't like McDonald's anyhow I just decided to try again. Some B Isabel or whatever her name is has a bad attitude. I asked for fries and I didn't get any so I asked her she said well you said no combo so how am I supposed to know. When u clearly said Large fries read more

This place is the worst Tanya was the worst employee ever I had my order completely messed up I called to complain and I swear they act like I am a criminal you did not give me what I ordered plain and simple I had the receipt in my hand and she keeps saying I need to check the receipt I am like really frustrated already all I want was my order correct do not go here this is the worst place ever !!! read more

I have to say, I have been skeptical about the "table service" idea, and truthfully it is unnecessary, BUT I was in this McDonald's yesterday and I have to commend the ladies working there on going the extra mile. From the cashier to the table server, to the manager, they were polite, friendly, VERY attentive, and made sure that I had everything I needed. They even gave great customer service when a mistake was made with a gentleman's order. He was going to buy a whole 'nother burger because he thought he had ordered it wrong but they figured out what had happened and made him the correct burger (didn't charge him again) and were SUPER friendly to the guy about it, really went the extra mile. Well done, Mickey D's, well done. read more

Customer Service at this McDonald is severely below average. If you are looking for a late night fix this place is not it. They are only taking cash and they haven't put up any signs or any info letting you know it's cash only. I've been stuck in drive through for 16 min now. I will not be coming back here until I see a sign that says under new management. read more

I'm not one to really write reviews and I don't expect too much from McDonald's, but this is hands down the WORST establishment I've been to by FAR. I spent 34 minutes in the drive thru and when I got my food it tasted like it was reheated from earlier in the morning. When I received my fries they were brown and soggy and my smoothie with literally the consistency of water. The staff didn't even apologize about the wait times and were rude. This entire restaurant is a complete sh*t show. Will never come back read more

Thanks for my cold but burnt egg sandwich this morning ... just made my day ! and the greasy and cold hash brown . I'll be back ... not !

Worst McDonalds service ever there is no one in line and it has been over 20 minutes now and I still haven't ordered I could have drove to to the market and make my own damn burgers faster than this I'm just trying to get some fast food read more

This McDonald's sucked. I waited over 20 minutes for my meal. At this McDonald's they bring you your food. They were bringing food for other customers that ordered after me. Then I went up to the cashier and my food was just sitting there, like really they are suppose to bring it to me. I hate their customer service. read more

Our McDonalds breakfast wasn't good this morning. Our hash browns were greasy, our biscuits were hard & was given no napkins

Drive thru is really, really slow, especially around 4 pm. They forgot my chicken sandwich, which I was assured that was in there.

Raw food ! Went thru the drive thru this morning and got a deluxe breakfast. The bacon was half cooked, so was the sausage , pancakes and hash browns. I didn't feel like driving all the way back so I made the mistake of eating it. 30 minutes later I had the runs in the bathroom. Never again!! Every McDonald's in the world cooks the food the same,cooked! Yea keep the line moving by serving raw food. Next I go to the next level. This is a food service violation. read more

Idk when McDonald's decided to basically stop giving customer service but there are far too many options available than to have to put up with it. You'd be better without employees in the stores. read more

Ordered the new bacon smokehouse and 4 nuggets. Got a burger without any onions. Didn't notice until I got 15 min away and it was too late... read more

I come to thus McDonald's all the time. The service is great and the employees are always professional. I love the breakfast menu and the egg mcmuffin is my personal favorite. Everyone is super friendly and helpful when it comes to ordering. They always recommend great deals and I like to order online so I can come to the store to pick up my order right away. There are always amazing deals online, so make sure you use the mobile coupons or else you are seriously missing out! The owner, Kevin, is very nice and I appreciate the fact that he makes sure everyone is a happy customer. read more

Worst McDonald's ever!!! DIRTY, SLOW and manager VERONICA can't handle the orders. After waiting for 33 mins for nuggets she ended up saying that it would still be longer and if I didn't like it I could as for my money back!! No wonder that place is the way it is, she's a total mess!!! read more

This McDonalds was so good I loved the food it was really good and it filled the whole family also it serves breakfast, lunch, and dinner all in all I would totally recommend it... NOT read more

This is the McDonald's from hell it's it is designed to drive you crazy the drive-thru is always long and the service is always slow but it's the only one around... read more

Honestly an awful McDonalds that is always slow and has horrible service. This past visit I had to wait 30 minutes in the drive through just to place my order, and there were only 3 cars ahead of me. And it's always like this... read more

If you eat here, don't expect any employee here to get your order correctly. Went here and ordered a McDouble with NO cheese, and NO pickles and a medium fry through the driveway; Instead I received a cheeseburger with pickles, with the fries. I didn't have time to check because I was in a rush, but got a surprise when I found out. This has happened in the past; just not this bad. I won't be returning. At least the fries were decent. (I do not live in Honolulu; I created my Yelp account on a vacation to Hawaii.) read more

Went to the drive thru here and ordered 2 double quarter pounder meals. Got my drinks but had to pull over a wait 10 minutes or so to get my food. I was a getting annoyed as I watched other cars roll out of the drive through, but the guy brought me a free pie for the wait. They didn't wait for me to complain which really went a long way. read more

Mcmuffins always burnt, messed up my order, found an eggshell in the egg of my egg mcmuffin.

HORRIBLE! I have got to say, this is by far the worse McDonald's I have ever been to. For multiple reasons. I've also only been here twice. Both times I was extremely disappointed with my order and my service. 1. The first time we did the drive thru: they forgot a large fry and large drink. We told them and again they only charged us for a large fry. So at the end, I still didn't get my other large drink. Meanwhile, the guy working the drive thru just looked at us as if we didn't know what we were talking about. YOU MESSED UP OUR ORDER AGAIN. How hard is that?! 2. The second and LAST time we ate inside: They forgot a 10pc nugget and our sauce. So I politely went up and showed them our receipt which clearly said 2 BBQ sauces. They gave us our nuggets and sweet & sour, so I had to go back up and ask for BBQ 3. Eating inside, we were not able to fill our own sodas, they gave us mostly ice. ALSO, while taking our order they just assumed what size we wanted, we were not asked. 4. I went to get ketchup from the self serve ketchup, it was empty. So I went up AGAIN to inform them, instead of having someone fill the ketchup dispenser, the guy working the cash register just tossed an enormous handful of ketchup packets on the counter and walked away. 5. I noticed they had a white board on the inside above the drive thru window that said "Customer Satisfaction" below that a large 57% was written. I graduated from High School and I know anything below 60% is failing. Obviously, something needs to be done here. All in all I had to correct them twice in the drive thru, and I had to get up and correct their mistakes 3 times before i got to sit down and eat my food. If I could give this location 0 stars, I would. CORPORATE NEEDS TO SHUT THIS LOCATION DOWN, OR FIND COMPETENT STAFF. read more

Literally the worst McDonald's service ever. They're so slow AND got so many orders wrong.

I went through the drive thru and they were so slow! Took at least 20 minutes! With 5 cars in front of me. Took a while for them to get my payment. The girl handing the food was pleasant. I ordered two Happy Meals with girl toys. After I drove off my girls said they received big toys. I have to park and go inside (defeats purpose of drive thru). When I went to exchange, it was utter chaos behind the counter. There were about 5 employees looking at something wrong on the computer. I stood at the side counter for about 3 minutes until someone finally came up. When I asked to exchange, she looked a bit irritated. I also ordered McFlurries. Did they change them up recently? Because it was pretty much vanilla ice cream with a little Oreo sprinkled on top. I remember the Oreo being blended throughout the shake before. My fries tasted stale and were over salted. There was a tone of salt on the bag! Will not be going back to this McDonalds. read more

I would give this place 0 stars if possible. They left half of our order sitting on a counter for 15 minutes. They forgot parts of our order, and left us waiting on what should have taken maybe 10 minutes for half an hour, and we didn't even receive half the order. 30 minutes for a few cheeseburgers, and we requested a refund. The regional supervisor, Christine (Red hair, incredibly arrogant and not willing to listen to a customer) repeatedly stated how she was working as fast as possible, when there were half a dozen workers roaming the kitchen, visible from the dining area. The "supervisor", if you can even call her that, had absolutely no idea on how to deal with a customer complaint, besides completely talking over the customer and stating over and over how this is the best that her workers can do. Normally i do not expect much for a fast food establishment; mediocre food and quick service is to be expected, but this is by far the worst McDonald's I've ever visited, and no doubt the worst service I have ever received. The workers are plain and simply put: incompetent. read more