love the worked here always show kindness to me and my family/friends. never have had a problem with the wrong older nor something missing in my older.They keep the place fairly clean bathroom is sometimes dirty though. The guy with a dark beard with his airpods in is very cool read more

Food was 'okay'; but took longer than usual to get, which irked me somewhat as 5 other numbers were called before ours, but clearly ordered after going by the numbers system. Pretty grubby behind the checkout, and in the dining area. Meal interrupted by a street seller, who literally made it around the whole dining area unhindered, and another non-customer from the outside asking all diners if they'd lost their 25 cents....maybe I entered an alternate reality unknowingly whilst eating a sausage McMuffin.... read more

If I could give zero I would Mc Donald's you have gone down hill you wanted to have so many locations but have lost the customer service aspect of it !! You forgot you made you !' Us the customers that are being tested poor with horrible food !! Very disappointed to say the least read more

So as high as their food is, the want me to take my own order. So Linda, decided we had to have a conversation about her taking my order. I was told to use the kiosk. No Ma'am. I just left work. Why should I have to do your. Then the manager comes over to tell me they'll do this time. No!!! You gone do every time. Using the kiosk is to be a recommendation, not a rule. read more

definitely the worst mcdonald's in phoenix. had to check my drink just incase it wasn't Pine-Sol.this mf need to be closed DOWN. those employees dumber than a box of rocks. read more

Ordered 10 nuggets and only got 6. Then when we pulled up at the window to get the food she handed us a soda and I told her we had gotten shakes and the girl was clueless. I told her we had just ordered and she finally came back and took forever to give us the shakes. Also when we ordered we had asked for and ice cream cone and they said they don't sell ice cream cones like since when?! Terrible read more

Worst service ever, they are short staff in the evenings and employees can careless of how clean this place is. You can tell its just a bunch of young kids that don't care about customer service. The manager should really take a look at his evening team. A child pooped and peed in the play area and the employees could careless. Very unsanitary and careless group of kids running a restaurant. read more

By far the WORST SERVICE EVER. Took 45min to make 2 Big Macs ! After finally getting to a window they tell us to wait up in front for 1 more min to finish the last burger and if we didn't move they threatened to call the cops and slammed the window !! Never again. Go down the street to Jack in the Box or Burger King if you want fast food read more

Stay away from this place! The people that work here are rude and obviously don't care about their jobs, I wouldn't be surprised if they spit in peoples food. The wait here is stupid and the service sucks the food sucks too. I would highly recommend you choose another restaurant. Trust me you've been warned. read more

Does this really look like a burger? I could make this at my house I get it's a piece of bread yes same thing as a hamburger bun but I expect a hamburger BUN not a sandwich BUN !! read more

McDonald's - Fast Food Near Me - Phoenix, Arizona

If I could give them zero stars, I would! Got a happy meal and large fries....I had to throw it all away because they were inedible! This place obviously doesn't care about their business and I do not recommend at all! It was diagusting! read more

McDonald's - Dry fries, tasted like they were cooked in old oil - Fast Food Near Me - Phoenix, Arizona

Everytime I have thought to give this location a second chance. They never faim to dissapoint. Service is horribme and food is nzver as ordered. Cindiments never given out especially when ordering from door dash. With all these 1 stars. I am opted to call the xorporate office on the management of this location. They obviously do not give a damn avout the restaurant or our community. read more

Girlfriend says "Want McDonald's for lunch?" I'm super hungry. But I've been trying to do no fast food for Lent. Girlfriend says, "Oh yea, you weren't eating fast food yet, right." I see the golden arches in the distance. Quickly slipping I say, "Um, do we have food at home for lunch?" Girlfriend says, "Not really, we need to go grocery shopping." I freaking kid you not, while we wait at the red light freaking church bells go off right behind us. Yes, automated, on the hour church bells. I couldn't make this stuff up. I say, "Um......" The light becomes green and girlfriend says, "Let's just get it. We'll go shopping later." I hadn't made the decision, so somehow that made it better. I dove in with both feet. Bring on the Big Mac!!! Coke has never tasted so cold or so good coming out of that giant straw. And finally, in an act that could almost be a sign from the big G, the McDonald's that has never ever gotten our order completely right - got the whole thing perfect. So if you ever go here, and don't hear the church bells, check your order before you pull away from the drive through as in the past this location actually gave us 2 double cheeseburgers with no meat. read more

HORRIBLE SERVICE. I went and the young man working never acknowledged me just shoved a bag in my face , when I asked for sauce he didn't even give me the right ones just what next to him , I left and had to come back cus I notice he forgot my drink , when I came back he blamed me for not getting my drink when he had never even offered it to me in the beginning if I didn't ask him for my sauce he would've never even talk to me he said "you just drove off you didn't even let me give you your drink" then handed me my drink when I reached I told him hold on it's not closed right and pointed instead of grabbing it and he dropped it without even putting it in my hand then got mad and rolls his eyes n made a noise so I said said at this point I don't even want the shit and left . I get home and everything is sloppy and not made right , hard and stale like it's been left out . Whole experience was trash ! read more

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damn workers were playing around I wanted my food they were taking their time plus she was giving attitude. not coming back

They suck and they hire people that don't take good directions. Never coming back again!!!!

Gave me raw chicken nuggets and forgot my fries!!!! And I had to go back for the fries because they forgot it the first time!!!

Just f****** McDonalds sucks balls. F****** went in there to get some ice cream and they're all watching novela its slow as hell one cashier with 10 people in the line was one cashier and everyone standing around not doing s*** I don't drink I don't recommend this store for anybody unless you real hungry read more

This place is alright. I always come in and flash my boobs a little and that cute cashier boy sneaks some extra food in my bag lol Other than that, they're pretty slow. Ghetto. Strange characters come in and out. Come here at your own risk. read more

I order 6 sausage egg McMuffins they gave me all sausage McMuffins, on top of that I had a missing McMuffin. Went to complain and shift manager said "just give her one and that's it" . What kind of service is this. Never coming here again. Horrible service. read more

This is by far the worst i wish i could give no stars!!!! Wtf. 25 minutes and like not even atthe window so pissed off read more

McDonald's - Been here for 23 minutes and still have not ordered Wtf sucks tht this is the only one by my house - Fast Food Near Me - Phoenix, Arizona

McDonald Manager threating my mom who is elder and disabled with her grandchildren in the car.... bet you didn't plan on my visit lil McChicken Shit.. talking sh*t and saying "Im about to go off" to her she came home crying. Your lucky you didnt set outside. All this just for ordering a plain hamburger that you messed up the order on not once but twice... @McDonalds seems you train your managers and staff to act gangster and disrespect to elderly disabled grandmothers... well i hope you train them to get their *ass kicked. I will spread the word. Corporate. BBB, health dept and make the news... whos the owner? Please help... read more

Every time I come to this McDonald's there's a different problem. This last time we had to argue with an employee about whether or not a soda came with a Big Mac value menu. I wanted a milkshake so I purchased one separately, that doesn't mean they get to keep a free soda I'm also being forced to pay for. I actually tried to send an email to McDonald's, but their website makes it completely impossible. They don't want to hear ass bitch they just want our money. read more

The employee was nice that took my order. How ever, when I got home I was missing a few items from my bag. This place never seems to get anything right. read more

First off they are sooo unproffesional. The manager was just standing around talking. The cashier was really rude and rushed me to order. I wasnt asked if i needed any utensils or sauces mind you my order was to go. I wont be coming here again. read more

I don't expect a lot from McDonalds but I do expect consistency. This location apparently fell off the MickyDs radar. Burger looked like it had sat under a heat lamp for hours (I was there at noon) the fries were cold and limp and they even got my drink wrong. Never again. read more

Once again silly me I went to McDonald's Central and Southern gave them my order had them repeat it to me I get to the window totally screwed it up so I had to have the young man do it all over again so I finally thought okay and my order is corrected nope they messed it up again.and you get one star because that's the only way to post read more

If I could I would give no stars. Decided to try mobile app ordering. I placed my order at 6:40am. I paid and received my confirmation order I updated showing I was in parking spot 3. I sat there for 15 minutes. I tried calling the store - no answer - so I went in. They have no record off my order. I showed "the manager" my emailed receipt and the order on my app. It doesn't show on her screen so nothing she can do. So I ask how do I get my money back since I am not getting my food. She doesn't know and obviously doesn't care. I ask her for her name. She refuses to give me her name. So I took a picture of her - flipping me off. Customer service at its finest. I have proof of my order and proof that I paid and I get this. read more

McDonald's - Fast Food Near Me - Phoenix, Arizona

I never thought I would write a review about a McDonald's but I felt compelled to because the employees at this location are the NICEST employees I've experienced at any McDonald's ever. They are so nice! I live closer to the one on 19th ave & Baseline, but I would much rather drive an extra 8 minutes just because how pleasant they are there. And they always have bags of ice when I need some so that's cool too. read more

This has the dirtiest bathroom I have ever seen in 52 years, at any restaurant. I decided to use the restroom first, and I won't be eating here. If the bathrooms are like this imagine how they take care of the kitchen. It must be dirty too. It's 12:30 pm 9/26/2017 I have since returned to that same McDonald's it was a much better visit. I was greeted as I entered the door and kept informed on my order until it was received. My visit was in October read more

Worst McDonalds ever. They got a HAPPY MEAL order wrong!? And when we complained Isreal gave me his boss, Carol's, number to call. Which only went to voicemail. Worst costumer service and experience ever. read more

They be acting slow ash here. They ice cream machine never be working but they need a new manager or something

These pendejos parked me for 2 sausage mcgridles. And when i pull up to drive thru i have to wait 5 minutes for someone to say "hi". Wtf kind of business is this?? Never will i go to this place again. This mcdonalds sucks balls read more

Sprite tasted like water and fizz. no napkins or ketchup. ignored me when i asked for ranch.

noticed my order was wrong when i got home so i called to let them know they messed up my order and the girl that picked up the phone said" ok... bring them back. I let her know that i was not going to drive back that i can go tomorrow and she rudely responded "what do you want me todo give you for something your eating" so i asked to speak to a manager and she agin rudely responded "only managers answer phones so that makes me a manager". So after being treated like trash for there mistake I asked when the store manger or owner will be in and she replied we don't have one. Then i asked district managers number and she told me they don't have one passed the phone to someone else and said you handle this! The guy they passed me to gave me a fake number to call. read more

Loved the customer service! Employee was extremely helpful and saved me on some daily deals. HAZEL you are awesome!

Is you are searching for a sweet treat and good service, go to this location. The precautions are taken seriously and sanitation is taken into place for take out.Loved the food,the fries were not to salty but just right to feast on. The food was so good I didn't think twice to order some fries also.The nuggets didn't give the disgust feeling but instead a tender savory flavor which mesmerized my taste buds. read more

First off I ordered a nonfat decaf caramel macchiato. The guy proceeded to charge me for EXTRA caramel sauce. And then told me there was no decaf. When I got the drink there was no caramel sauce at all, and in the picture it clearly shows you get caramel sauce on top. I haven't had this issue before. Then the coffee tasted burnt! Gross! read more

McDonald's - Fast Food Near Me - Phoenix, Arizona

Eat, Drink and use the restroom at your own risk. We've all seen what people can possible do to your food if you send it back, well this spot will do any and everything to your food if they make a mistake. I sent my fish filet back because it didn't have extra cheese on it which I paid for and my tarter sauce look like she spit in it. Customer service is clearly at the bottom of the totem pole. The health department needs to make a pop visit ASAP I'm sure they have a few violations. read more

They seriously need to do something about the loitering part at the drive through... That discourages me to even attempt to get some from there knowing there are strange people lurking in the corners... I bet they have drug deals going on outside in the parking lot and nothing changes... Change the atmosphere around and maybe you won't get worried customers... And stop over frying the fries... read more