This place is pretty good. I personally don't think you should expect much from McDonalds. Fries are usually good or disgusting. I think the workers are decent. The bathroom is kind of gross but it's okay. read more

McDonald's - Mac Donald's - Fast Food Near Me - Park Rapids, Minnesota

Just watched the manager pour a tiny bit of sweet tea into a cup, swig it down, shrug, fill the cup all the way, and give it to a customer in the front. I'm horrified. read more

Took a long time to get food and it all was cold!!!!! This place has gone down hill and crashed!!! read more

We were set to order our breakfast and then a guy standing near us said he'd alteady been waiting 30 minutes for his food. We left.

I've never experienced a slower McDonalds in my life. Pulled in because we were hungry -- 20 minutes later we hadn't even reached the pay window! Then you get to the pay window to find two employees doing nothing but talking to each other. What a joke!! Where are the adults that run this place? read more

After 10 minutes of listening to an open mic on the drive thru com and some guy belching, while they stood outside and smoked then they asked for our order and coughed! we ordered and sat in drive thru with a line of eight plus cars for over 30 minutes and no one moved! then I called and the guy grunting and belching said he's the manager and can't do anything cause their computer system has a glitch and they can't figure out anyone's order! Then with no help from this guy I asked for his manger which is general manager Chantel but he can't find her phone number! that was it and everyone started to leave! never go to Park Rapids, Mn McDonald's! read more

Horrible service! "We'll be with you when we can." Waited.....next guy "We'll be with you when we can." Next group comes in and they take their order right away. Looked at them and they just shrugged at us. Go across the street for better food and service. read more

worse service I have ever had. I was there with my grandkids on Friday 6/27/25 We waited for almost a hour for our food. I watched the people working there they had no idea how to do anything. Everyone kept going back with stuff they didn't give them, watched one guy couldn't give change back,The one guy was carrying out food and has very dirty shirt in and has my drinks eating against his stomach because he won't carry 2 trays. People were getting really frustrated not only because we all had to wait for so long but not one order was correct. We will not be going back it was horrible in every way k. Food also was cold when I finally got it. read more

We waited almost 30 mins and they got my order wrong and we only ordered 2 sandwiches this place is ridiculous and would not recommend.

Incredibly slow and understaffed. I've been to more than 50 McDonald's and I've never seen a McDonald's operate this inefficiently. I am surprised that they are allowed a franchise given quick service is a hallmark of the brand. This has happened three different times. read more

Horrible and slow service, half the workers just sitting around, the food was ok but the fries had no flavor like they should.

It was 87° outside and felt hotter inside...no air conditioning and felt bad for the employees having to work in those conditions...I would've quit and went and worked at burger king...come on whoever owns this place..get off your butt and spend the money to fix this place up read more

Terribly overpriced!! 30% higher than other McDonalds. Absolute joke. I feel bad for residents here

Waited in line for 55 minutes only to get to the window and they tell me they lost my order. Another time I waited for 35 minutes only to get cold food. Many times the staff is not very nice as well. I won't be going back to this McDonalds again. Burger King down the road has fast service, good - hot - food and very nice staff read more

Went to the drive through Saturday morning. Took 40 minutes. Was there again tonight, ordered inside thinking it would be quicker, was only 20 minutes this time. However, there was a staff member brushing another staff members long dark thick hair. Sure glad none of our ended up in my food. read more

order a 6 piece chicken got 4.Took forever on my order. I ordered a meal and didn't get my fries. They got my coffee order wrong

Never had to wait in line on two different visits to get my wife's Large Coke. The drive thru is very unique coming off the street to a 90-degree turn before straightening up your vehicle and then be careful of the alley crossing. read more

Went through the Drive thru. No straw. Fries not hot. Took forever. Crabby window lady.

literally waited in the drive through for over 20 minutes for one smoothie. we got our food and they proceeded to have our smoothie just sitting by the window for at least 20 minutes before coming back and giving it to us. the customer service is terrible. maybe if you don't have enough workers make someone work longer. no it's not ideal but as a worker sometimes you need to make sacrifices. mind you it was dinner time so there was a lot of people in the drive through. we've always had issues with service here. from crabby workers/ rude workers, wrong orders , waiting forever , etc. but being a small town there's not many other options for foods. i wish they would step it up. they've been getting one star on year for at least 6 years it says. clearly they could care less. read more

When Ray Crock stole McDonalds from the McDonald brothers, that must have made the McDonald brothers very sad and angry. This McDonalds perfectly captures that raw emotion and every customer gets to experience the same sadness and anger while they wait for their food. All the other McDonalds have long since turned away from the back stabbing founding principals of this franchise. Not this one. They stay true to the original misery that launched a dynasty. They are purest and dedicated to giving each customer the same heart wrenching experience. McDonalds technically is a real estate company. How many McDonalds have you been to that can capture a crooked land deal in a combo meal. It's a rare thing. In this industry consistency is key and this McDonalds excels at consistently delivering a rage-filled, exasperating, soul crushing experience. read more

They have a hard time getting the order correct. Check your Togo order before you leave..

How is it every single time you go to this McDonald's it takes them 15 minutes to make your food and get your food half the time you're asked to pull into one of their reserved parking spots and after sitting there for 15 or 20 minutes when you get your French fries they are still cold when you get your burger it is still cold. I've been to this McDonald's exactly five times and every single time I have been disappointed! It's time to step your game up read more

If I could give zero stars I would. We waited over 5 minutes in drive through without even being acknowledged (it was NOT busy- there was ONE other vehicle at the drive up window). We went inside thinking there was something wrong with the drive up and waited several more minutes before anyone looked our way (also NOT busy inside)- workers were just visiting (with person who was at the drive window who obviously also worked here). I realize it's not the four seasons but does this place does not seem to even be at the level of service one would expect from the McDonalds franchise. Dining room was a pigsty - not one clean table. Luckily I had my own wipes to clear the table. Lastly, employee had drive up headset on in the BATHROOM and overhead them telling a customer that they'd take their order in a minute. read more

We walked in to a mass amount of Boy Scouts, ready to go to summer camp, it was so packed, but they managed to get out meals relatively fast, amazing! read more

Slowest Mc Donald's on the planet. Ran out of Diet Coke?! Spent 20 minutes in drive thru ridiculous...

If this establishment wasn't the only one within 30 miles I would never, ever, be their customer. Service is always slow, can't get their orders right, Don't know how to make change, workers are frequently rude, and had to ask for a recipt I couldn't even read when provided. read more

I would give his McDonalds a ZERO!! 30 minutes in the drive thru only for our food not to be ready! HORRIBLE DO NOT STOP HERE

Horribly slow service even when not busy. Many orders are wrong. They are always willing to make it right so that gave them a star.

Seems like every time I've been to this McDonald's it's been a hit or miss. Every other time I've gone here the staff is either really rude or nice. There's been times where I get small orders like fries or an egg McMuffin and it takes 25 minutes to get it... I'm very patient when it comes to fast food because I understand how hectic it gets but 25 minutes for a sandwich is kinda poor. I wouldn't recommend this place. read more

Ok I get busy times. I get having lots of younger crew members. But this place is awful. Constantly cold food and goofed up orders. Guess I'll skip this one next time. read more

This is the worst Mcdonalds I have ever been to! My hubby would usually pick up food from the Mcdonalds in Parkrapids cause I needed high sodium food due to a illness I suffer from, and every time my food is cold and stale, so one day I wanted to figure out how my food could be cold and stale if they are suppose to make it fresh, So I went in and ordered something, and while I waited for my food that usually takes forever to get to you, I noticed when the french fries were done frying they lifted the basket and hung it above the grease and it hung there the whole time I was waiting and was still hanging there when I left, it was never dumped into the fry warmer and I noticed they have no one in charge of any work station, every body is running around disorganized including manager telling them to do every job there and there so disorganized in what jobs there doing there running into each other getting the things they need to get done, even the manager ran into someone dropping everything on ground, then I noticed the meat they were deep frying they put in the french fry oil station, that is a no no, I use to work at a mcdonalds and the meat has its own frying station due to cross contamination, in case of allergies, then when they pulled the meat out of fryer they put it in a drawer and out of that same drawer I watched them pull out hamburger patties to make a sandwich!!! So that is why my food is stale and cold, the french fries barely make it to the french fry warmer and sit out for long periods, the meat sits in a drawer for who knows how long! And why it takes so long to get your food, no one is assigned one job! There is no order in how things get done!!! I am planning on taking what I saw to corporate office and hope they do something to fix this place.... read more

Painfully slow every single time breakfast lunch and dinner. If you would like a side of frustration with your meal that this is the place for you. read more

Worlds slowest McDonald's. Yet I keep giving them another chance. 20 minutes in the drive thru? Sheesh!

Keep going! They can't even do McDonalds right. Slow service, terrible food and dirty floors. Go somewhere else.

I clearly ordered a quarter pounder, but instead I got two cheeseburgers. Not sure if the guy heard me but I clearly said quarter pounder.

Very slow service. Not sure why as there appeared to be plenty of help that were standing around visiting and eating. Hamburger was cold. Very frustrated customer. Won't stop there again read more

The service was very slow, and they got half our order wrong...twice. The food in turn was alright, typical McDonald's food, so nothing special. read more

Seriously it's McDonald's. but if youd like an undercooked heart attack in a bag that you'll have to "pull forward" and wait 20 minutes for this is the McDonald's for you!!! If that wasn't bad enough... ask for sauce! Or complicate your order in any way! read more