I think his name is danny in the drive thru. always so nice hospitality 10/10 Very helpful

I went to the McDonald's restaurant located in vineland and San Fernando in the city of Sun valley and I went through the drive-thru. and she was a very rude person, she looked angry, she shut the window on me twice, and she didn't give me the order correctly like she should have. She was really angry, I told her to please calm down, but she was still upset, read more

Horrible service and disappointing food. The food tasted old, and the employees were rude. I expect basic courtesy and fresh food when I spend money at McDonald's, but this experience fell far below those expectations. It is frustrating to leave feeling unhappy with both the meal and the way you were treated. This location needs to improve its customer service and food quality. A little respect and better attention to freshness would make a big difference. Based on this experience, I would hesitate to return. read more

This is a newer McDonalds, you can tell everything is still new lol We ordered breakfast through the touchscreen they have, grabbed a number and went to sit. We waited maybe 20 minutes for our food, it was a pretty long time especially for McDonald's. We only ordered 2 break sandwiches and pancakes. I finally decided to go to the counter and ask and the order was just on the counter. Everything says they will take it to your table, but not sure what happened. It is quite busy here inside and at the drive thru, but there's parking out front. read more

I have been to this McDonald's location twice. Both times I had a great experience. Employees at this location are nice and friendly. This location like most of the other locations uses Kiosk ordering system and takes online orders too. Ordering with kiosk is easy since it is easy to navigate and finding what to order. I got a happy meal and a hamburger with fries. No complaints about the food. Food was good, I enjoyed my fries, but wish there were more lol For the ambiance, I can say this location is clean and very well maintained. Tables are clean and no trash sitting around like some other locations. For parking, this location has a private parking lot and it is easy to find a parking spot since it is a big lot. read more

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Great service. There is only 1 kiosk but you can order at the counter. My order was correct and delivered timely. I didn't check out the bathroom since they were locked. This is a small but cozy neighborhood with plenty of residences and commercial buildings. My sausage sandwich was delicious as usual and hot. read more

McDonald's - Fast Food Near Me - North Hollywood, California

Waited 10 minutes in drive thru before able to order because no one answered the speaker box after being told by an employee that was taking orders outside that they would take my order! read more

McDonald's - Fast Food Near Me - North Hollywood, California

They need to fix their expresso machines. Its been down for about 2 months now ! Either the manager doesn't care or the company. I have to travel further to another McDonald to get my coffee just because of this . read more

So they're 24 hours now. Fine. I had over 16300 points in the app and used 6000 points for 10 pieces chicken nuggets. Well, the while I was waiting for a very long time, the rewards number went away. When I finally to order, I told them that my points went away and but apparently took 6000 points for nuggets. The cashier, then assisted me, I thought, how to get my free nuggets. Was so appreciative that I forgot to pay but manager, who actually might of taken more points for my free nuggets, be, took my payment. When I went back on the app. A total of 1200 points was used. That's fucked. This is the 2nd time the screwed me. 1st , hair on my friends food. It was digusting! Anyways, please train that manager again. Before demoting him. Jk. But seriously. 1200 points from app for cold food. Not cool! read more

Honestly this is my main place i had no trouble with this i have sum friends rhat work here

Came here for a gift card, and although they had them, the cashier needed help from a manager ringing it up. However it was a pleasant experience, both were very nice, and I have no complaints. Seemed busy, two floors, I could hear kids screaming-in the way they were enjoying themselves, not due to angry screaming. I would have ordered fries but seeing I just had some the day before, I didn't want to overdue it. Okay, I did return recently and decided to make the wrong choice by going through the drive-thru. This took-I kid you not-nearly 35 minutes. Slow AF but the cashier was nice and the fries were good, but not worth that wait, Good Lord. It didn't appear to be so bad when I first got in line, but once you're there, good luck. read more

McDonald's - Fast Food Near Me - North Hollywood, California

Has to discrepancy with my order as I pulled up to get my food it was incorrect and of course, I was upset about it. Enter Dominic he came in and made sure I had my order correct He was patient understanding articulate and seemed like a problem solver. He made sure a customer service was excellent. Thank you very much, Dominic. I hope your hard work is rewarded. . read more

Ordered on the app to save time but it was a mistake. I stood at the counter for 10 minutes for 1 cheeseburger, small fries, a a drink. I watched 15 cars pass by while my order ticket was just sitting there. Even though the front register person was already slow, she still had to ask for my buger multiple times. My soda was flat by the time they gave it me. Did they just have my drink sitting there for 10 minutes? I guess app orderes are not a priority for them here. I will not be going back here. It was already a last resort for quick food before work. Now I will just skip this. read more

Please change your oil more often you're selling some nasty oily fries that give you a bad after taste. read more

McDonald's - French fries - Fast Food Near Me - North Hollywood, California

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I have not seen a busy McD's in a long time inside and out. Drive thru! Parking lot! Dining area! Wow! What happened to the prices? I guess everything goes up! Hashbrowns were more expensive than my breakfast burritos?? We tried ordering thru the app and it was not working so we went inside. BUSY!! Fast customer service to get the people out of here. We needed a quick bite before our appt. Just beware of your car parked here. They fight you for the parking! Lol [30R,2023] read more

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You have very bad service, you have bad employees at night, you made me wait for 30 minutes for no reason.

Pretty solid experience overall. The food came out hot and fresh, which doesn't always happen at fast food places. The fries were crispy and the Big Mac tasted just like it should. The staff was friendly, although the line was a bit slow during lunch rush. The dining area could've been a little cleaner, but nothing too bad. For a quick bite, McDonald's definitely hit the spot. read more

1st time being here. I arrived early to pick up my participant. Thought I'd grab a bite to eat and coffee. Wow, I was so surprised by the service there. 1 employee spent way too much time with 1 customer. While there was a long line. Finally, it was my turn. Gave the young gentleman a simple order. McGriddle with egg white and cheese. He's asked, ' Cheese and bacon or sausage? ' I said no. McGriddle with egg white and cheese. This went on for more than 3 mins. Then he asks his coworker. Do we have that? She's said no. We don't have egg white. So I said. Then why do you have a picture on the menu with egg white on the McMuffin? She replied, " I don't know why. Really? Wow!! So then I said. Do you guys have any eggs? She replied, Oh, yeah. Great, can I get a McGriddle with egg and cheese? This entire scene went on for almost 10 mins. So when I got my order, OMG......all that time going back and forth. They got my freaking order wrong. This is the worst McDonald's I've ever been to in my 40 years. Please, either retrain your employees, or hire those who can do these simple jobs without an attitude, by these young female employees. Although the young gentleman who helped me sincerely kept apologizing for his mistakes and I told him that's alright. He might be new. But the other young lady, the worst attitude ever. Never had this problem ordering McGriddle with egg white and cheese in other locations, except here. read more

It takes 30 minutes to get out of this drive through. Never coming back. It's ridiculous

I'm writing this review because earlier today I went to McDonald's and ordered my usual $6 meal. When I got home and opened my food, I realized they gave me a McChicken instead of what I actually ordered, which I don't even like. This is the second time something like this has happened. The last time I ordered the same meal, they didn't even include my chicken nuggets at all. It's really frustrating to pay for food and not get what you ordered, especially more than once. I hope they start paying more attention to their orders and improve their service. read more

Saturday morning getting breakfast from drive thu Spent $42 on 2 combo's and a coffee got home and one of the egg McMuffin had a long hair breakfast was for 4 of us after seeing the hair every one threw their food away how discussing . Called manager and he was no help at least he could of offered my money back. I'm sorry was not good enough for me. I will never stop by here again. read more

McDonald's - Egg McMuffin. With hair - Fast Food Near Me - North Hollywood, California

Worst location ever! Sitting in drive thru line over 15 min and they don't even have what I want.

DOMINIC ( serving food in the window ) 10/26/25 joked and threatened to spit in our food along with serval other inappropriate ways to contaminate our food to his friend who was the car in front of us in the drive through holding up 6+ cars . The friend drove through and stayed to talk at the pay window to move forward to food window and hold up 6+ cars to chat with Dominick for over 5 min . Once i honked to get the line moving the friend and him started these jokes . When the friend left i asked to speak to the manager( who refuses to give her name ) and explained the story ... she replied with well he left after the first honk so whats your problem . I informed her of the food threats and unprofessional situation and she argued with me that i was wrong . I asked for a refund due to the obvious nature of unsafe food and stood myself in line waiting for 3-5 min waiting for my refund . The refund was then handed to me by a another employee and when asked if they could provide me with the manager's name, they sure whatever it's Ashley here's your money please leave so I will post a picture of "Ashley" below and the story of Dominic in hopes that everybody knows that this is an unsafe and unprofessional McDonald's to attend to. Yes, I know not to expect much of being served by children at an obvious fast food chain, but I do expect a heck of a lot more than this. read more

McDonald's - "Ashley" - Fast Food Near Me - North Hollywood, California

Too not too safe if an area... People passed out in the front.. excellent employee service, but real shady area. read more

I don't frequent McDonald's often, but have been to the drive through here once before for a chicken nugget meal and most recently for the Shamrock shakes for St Patty's day. Overall a consistent McyD's with fast and friendly service. Drive thru is 24 hours which is nice. Never been inside but my two drive through experiences were both good and quick! read more

The service is bad , In the past they have forgotten my cookies my ice cream , this time in the kiosk I choose light salt , when I got my order I tried the fries before leaving and they had heavy salt so I asked the guy if he can change the fries to light because whenever I go through drive through and ask for light salt it comes heavy I guess he went and told them what I said in my complaint, I could see their don't care laughing reaction , the way the girl in grey got the basket from the guy making the fries automatically told me I was in for a bad experience she walked up and handed the fried mad , it's not my fault they didn't do what was requested I could tell they were double dipped and I asked her if they had any salt she ignored me I asked her again she said no , I said I asked for light salt though? She said yeah but it's either light salt or no salt , and what I think is messed up about the situation is after I argues with her Ashe gave me a salt packet saying I could add it myself , but keep in mind I expected at least some salt the second batch , had I not checked I would have left with unsalted fries which I think is just evil . And I know she said a lie based of the option being available upon order ? Or why is the option there ? Or why are othe McDonald's able to do it but not hers So I said can I have your name she walks off , I asked the other employee for the manager I seen this dude before he's the same one on nights sometimes . When they get my order wrong . So I proceed to make my complaint he says everyone makes mistakes I say yeah but not all the time that's just a bad worker and managing . He said with a smirk he couldn't give names feel free to do whatever I said that's fine but it's messed up how you guys mess up every time then have an attitude and refuse to do the order option that's available . He could tell I had a valid point he came down from the cloud he was on when I asked for a refund . I told him as a manager it's not ok to be like that as for the girl I can see where she gets her attitude from . These are immature workers that clearly don't care about making money for their job . With ought us there's no work so they should reconsider their work ethic . I wonder what the manager put the refund under , as waist or incorrect I have a feeling they cover each others incidents someone should check up on that location because .... If that's how they are I guarantee their costing the company thousands in Los with the way they are. I find it funny how they want to protect their names as if??? They were so special and didn't want exposure I'm like relax children it's for a complaint and if they didn't do anything wrong why would they have a problem with giving their name ? It's so many things that show their work . I'm like calm down Kim kardashian , lol if someone asked me for my name I would gladly give it to them because I know i would get a good review . read more

McDonald's - With a smirk he said to just give the info and in the description to say manager on shift. I guess he's ready to give a lie or something . - Fast Food Near Me - North Hollywood, California

DISGUSTED by the service and food. Bought some breakfast sandwiches today and they had MOLD!!! Why are they selling this ?!? Higher ups should make sure employees check their inventory and dates of expiration. If this is the food that they are serving I can only imagine how their kitchen looks like. Disgusting environment. Manager did not care and ignored us when we showed her the food. Manager is rude and not fit for the position. The manager needs more professional training. No one in staff cared to help and made us feel invisible. We felt discriminated against. DO NOT EAT HERE!!! read more

McDonald's - Sausage & Egg McMuffin - Fast Food Near Me - North Hollywood, California

Nothing worse than cold food at 2 o'clock in the morning drive-through was extremely extremely long wait but wasn't really busy. Food is cold a waste of money. read more

As I walked into this McDonald's. The first thing I notice is the vibrant balloons , along with the hard workers whom were all busy helping those in need or they were cleaning/ restocking. When talking to staff i felt a sense of love for what i wanted and it translated to much of what i expect from every Fast food chain. Hopefully This helps more people with choosing this location, For it is one of the best. read more

Are they capitalizing on the "slow food" craze? ---------------------- So, family wanted chicken McNuggets and chicken tenders. Shouldn't be too difficult. As soon as we walk in, we see this shiny new touch screen. Cool! But wait, why is there a cashier standing next to the touch screen? In five seconds we realize, it is an incredibly clumsy and frustrating way of ordering. The only way we made it through the ordering process was to have a pro walk us through. Maybe an analogy would show you how frustrating this process was: "What do you want to do?" (I want to go meet my friends for a beer) "Do you want to wear a shirt?" (Yes) "What color?" (Baby blue) "How many buttons on the shirt?" (Uh, three?) "Do you want to wear pants?" (Uh, yea!) "I'm sorry, I didn't get that. Do you want to wear pants?" (Y-E-S!) "Do you want to zip your pants?" (What? Yes, why are you asking me this question??) "Would you like to button your pants?" (Oh my god STOP ASKING ME SO MANY QUESTIONS! I just want to get out already!) Etc etc etc And on top of that, we had to wait 20 minutes for said order. Holy crap this was painful... next time we're gonna skip this oversized iPad and do Drive through read more

McDonald's - This touch screen is super clumsy. Read my review - Fast Food Near Me - North Hollywood, California

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David was the best employee I've ever seen. He does reserve a raise I never seen someone so polite one of the best. Best customer service with high customer communication with a customer!!! I will always come here because of his customer service skills read more

Bad service requested extra ketchup and employee Camilo said he can only give me 3 when I order 2 big macs and lg fries. I like to also eat my burgers with ketchup that did not happen today. I will not go back to this location . Very poor service. read more

McDonald's - Fast Food Near Me - North Hollywood, California

So I should have written this review long ago. This actually happened last year. I had a friend get McDonald's for me. So I assumed she went to a specific location. Not this one. So I sat down with my meal and began watching I was so into the TV show that I really wasn't paying attention to the fact that I kept pulling hair out from in-between my teeth. Finally I stopped to really see what was happening. I was so disgusted to see all this hair cooked into both my burger and fries. I realized also that the hair was not my color hair. It was white and red. My hair is brown. What grossed me out more is the fact that I pretty much ate all the fries and half my burger. I did email McDonald's, but I gave them the wrong location. Since someone else picked up my food I assumed it was the other location. McDonald's did respond. They gave me a coupon for 2 free meals that was only good for the location I thought the food was from. I was so angry with their offer. I had to write them back to tell them it was actually this location. I also told them that I wasn't interested in anything free. And for them to send me 2 coupons that could only be used at the location I first mentioned. Why would they think that someone would go back to a location that served food like that. Let alone go to any McDonald's. I was never looking to get anything for free. Just an acknowledgement that what happened was unacceptable. And maybe light a fire under their asses to investigate their operations on a regular bases. I haven't gone back to any McDonald's since then. This actually happened the beginning of last year. read more

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David is one of the best employees ever! He genuinely cares about his customers and want to make sure they are 100% satisfied and happy. If I was his boss I would give him a raise without thinking twice. He is very proactive, asked how my day was, and truly does care about getting the order out as fast as he could. It was a very good experience, I would definitely come back to this location. read more

By far the worst and most incompetent McDonald's I have been to. I placed what I thought a simple order, how hard could it be to mess it up. 2 LG coffees, 2 sausage McMuffin and 2 sausage McGriddles. Tell me why I got 4 chicken McGriddles! Seriously McDonald's... read more

They do not honor mobile app coupons refused even though had confirmation number..Free French Fry Day shame on you manager lady 11:00 am shift signing out read more

if i could give negative stars i would. they sent me a sandwich with something on it that i am DEADLY allergic to, and then REFUSED to do anything about it. the "manager" was extremely rude, never apologized, and refused to give me his name. i have already consulted with an attorney. do not go to this location read more

EVERYTIME I go to this McDonald's, a grey truck is parked in the "curbside pickup", reversed in, and doesn't allow for actual curbside customers to pick their food up. That's horrible that the management won't do anything about this customer who clearly isn't picking food up. It's not fair to customers who actually want to use this service. read more

McDonald's - The douchebag who keeps parking in mobile order pickup everyday! And he's not a mobile pickup customer. - Fast Food Near Me - North Hollywood, California

Super unsanitary found hair on my meal witch was a McDouble and also the employ's were very rude and had attitude. Every time I ask for extra sauce they give me just one and I have to ask about three times to get the amount I want. read more

BE CAREFUL!!. I worked here and I witnessed unsanitary behavior . The floor mats are washed in the same sink where the kitchen utensils are washed. Store manager with her horrible attitude touches the food without gloves ( her name is Gaby, that little dwarf , employees have called corporate but I don't know what she has done that they haven't fired her yet ) they would drop the spatula and just pick it up and keep flipping the patties. The oils where the nuggets are fried is more dark than darkness. ( really old oil ) . So every time you're buying from here , remember your pattie was flipped with a dirty spatula that was washed in the same place where the floor mats where washed and the toppings were touched with dirty hands by managers and some employees like Luis ( REALLY GROSS) read more