This place is terrible, absolutely zero customer service, the manager himself refused to take my order inside and said just use the kiosk. Every employee is always rude here. Food comes out wrong EVERY SINGLE TIME. Never remember condiments. Don't waste money here you won't get what you ordered and it will be a long wait. Smells like weed throughout the restaurant. Shame....Zero Stars! read more

I got fries and a drink. The problem was I waited over 10 minutes inside. The fries were also cold. And they didn't give me ice in my coke.

I WAITED 25 MINUTES FOR THREE BURGERS AND A MILKSHAKE. which the milk shake was meant to be large and we got a medium then the ugly manager told me it was a large but he's a filthy liar (photo of my large shake and medium soda) these employees were all high and it smelled like weed too. read more

McDonald's - two drinks on a table - Burgers Near Me - Mount Holly, New Jersey

worst place order is ALWAYS wrong fries are always cold never salted or fully cooked the staff is downright rude as fuck and disrespectful and unprofessional don't go here read more

Two for $5 sandwich combos rocks! Today we had two Fillet 'O Fish each - they were so fresh! Nice modern layout, friendly young cashier. read more

I want to give this store 5 stars but I can't bring myself to do that to you. I've been eating here since it was built, I even played on the old caboose that once sat out front. My brother actually worked here way back when. That what makes this a tough review. I stopped by here intentionally to get the warm and fuzzies. Chain restaurants like this have the amazing ability to provide consistently good food. This store must not have gotten the memo. The food just wasn't good. I mean, it was ok, it just wasn't as fresh and flavorful as other stores I've been to recently. It just tasted like disappointment. The staff was courteous and fast. The problem clearly doesn't like with them. I couldn't be more disappointed. read more

More expensive than typical McDonald's, never get my order right, fries never have any salt. Place needs better management

Ordered on the mobile app and sat in the curbside spot for 20 minutes after saying I'd arrived. Went inside, and the employees all looked at each other. In the meantime, my order was sitting on the counter. They didn't give us all of our pies and gave us the wrong burger. This is a common occurrence at his site. read more

Can this place EVER get a drive thru order correct??????? Do they only hire people who can't read??????????? Everytime I do drive thru here--wrong items!! This McDonalds is very poorly managed--I'm surprised McDonalds Corporation hasn't come down on them harder- they must get loads of complaints. read more

Great service and yummy nuggets. The place is really nice and clean. We came before dinnertime and ate inside, and it wasn't busy.

Very nice atmosphere; new kiosks to order, large booths, separate room for kids, 2 soda machines, modern art. Attentive and kind staff who were very conscientious of cleaning up as well. The wait time was a little bit long (for a McDonald's) but the heart-warming smiles and willingness to give me an extra sauce made up for it. Maybe next time I will order in the drive-thru and eat in the restaurant. Overall, I was moderately satisfied, resulting in my 3-Star rating. read more

McDonald's - a woman holding a cup of coffee - Burgers Near Me - Mount Holly, New Jersey

Never coming here again. I stopped for breakfast at 8:40am on October 4th, 2021 and the woman in the drive thru was soaked in the most godawful flea market perfume. My car stinks now. The smell is in my clothes. The food tasted like perfume. I could only take a couple of bites. My mouth is on fire. Worst McDonald's experience in my life, and that says a lot. read more

I know it's McDonalds right - but OMG this one is the absolute pits - I use mobile ordering because it's supposed to be more efficient - Wrong! - I order 2 sausage burritos and 1 iced Carmel Latte with low-fat milk- easy order - Wrong. I get in the drive thru and pay. Get to the next window and she gives me the burritos and tells me to park- It's now 12 mins - no joke- I go inside and my drink is no where to be found and then I'm told that they have no low-fat milk. Was anyone ever going to come to my car and tell me that? So I said just make it with no dairy - and the "worker" tells me "your going to have to wait" What?? -- Wrong- hate this unit- never has been good or run properly- read more

The ice cream machine was in fact working, but I can't say the same for the hairnets. read more

McDonald's - an ice cream cone in a car - Burgers Near Me - Mount Holly, New Jersey

If I could give a zero I would. Today my father in law took his 3 grandchildren to Mcdonalds to play for a little bit. My fiancee and I met him there after we were done grocery shopping and I went in to get my son. My father in law told me about two customers he had a problem with. One customer was a female and she was reprimanding my son and nephew for jumping around and acting like boys. My father in law said something to her. Who is this woman to say anything about kids that are not hers? She told my father in law that the kids were out of control. Uhm excuse me? There was also a male customer who started something with my father in law and told him to meet him outside. My father in law is in his 60s and this man was in his mid 40s. Who the **** does this man think he is to threaten my father in law. The woman called in the manager and the manager sided with the woman for a very specific reason. After my father in law told me what happened I spoke to the manager, Mike, and he showed no empathy for my father in law being threatened. Mike stated he cannot control the customers, only his employee. Okay wait, so the manager isnt allowed to say something to a customer who threatens another customer in his restaurant? Correction, Mike the manager did NOT WANT to say anything to the man who threatened my father in law. These customers are lucky that me or my fiancee were not there when these incidents occured because the cops would have been called. I will never visit this Mcdonalds again. read more

I think the night shift are legit retatded. Totally inept. Took 35 minutes to get just a drink!!!!

Every time I go here is a negative experience. Went here yesterday with my girlfriend. Extremely rude, first window the order taker is just saying "ok ok ok" trying to push the order along, blaring rap out of from inside the store. Second window they ask us to move up, walk out with bag, my girlfriend asks for ketchup. The lady snatches the bag out of her hand without saying anything, and comes back with an attitude. Get it right! read more

This used to be the worst McDonald's in New Jersey hands-down. I am not sure what happened, but first the staff suddenly became good. Several months after that the entire building was redone and became miraculously clean. This place is a true McDonald's miracle. Snarkiness aside, facility is clean and well-kept. They have a very nice play area (and doors) for the kids. The staff is friendly and helpful and well organized in their processing of orders and food. other than that the food is... well, McDonald's food. If you know McDonald's food, and you know what you're getting here. read more

The attitude of the employees is just horrible. I went to the drive thru waited at least 5-10 minutes and no respond. So I go through the pay stall and ask the woman there if the drive thru was working and she responded with "well are you gonna around or not?" giving me not reason as to why I didn't get a respond from the drive thru. Need least to say I lost my appetite and ask to speak to the manager instead. read more

They took forever to respond on the inner com and when they finally answered they talked slow.then we payed and that's was quick super quick then we go the food window and the lady HAS SPIDER LEASHES SUPER SCARY!!!! GET A DRESS CODE MC D's.My child was crying in the car and they told him to shut up my poor Kendalle. Also the food wasn't ready when all we order was a kid meal then they made us pull up to a parking spot for people who order on line get it right mcdonalds where are we going the food had HAIR ON IT COME ON MCDONALD DO BETTER also don't go there just don't wait loose weight. read more

Order wasn't done right and some of the workers give rude attitudes to customers when the managers aren't around.

I went just to buy a cheeseburger after a party on memorial day weekend and they told me they didn't know if they had any because they were cleaning the grill. They're supposed to be a 24 hour location but they obviously don't care. So after waiting 15 minutes without an answer we just left. read more

Man what a pathetic place. Its one of the few places open early so its not annoption sometimes to aboid it.. sat in the drive through window for 5 minutes waiting for someone to take my order, had to drive around and go inside.. one Manger she caled her self had no name on looked unprofessinal as can be, didnt appologoze didnt eve appear concerned about my experience.. food was theown down in fromt of me by the other so called manager... yup still a 1 st.... updated june 9th,, yup still a one star. read more

I wish i could put a zero we were trying to order and we asked if they delivered and they said "your not going to buy anything". She also started making weird noises and it was very bad experience. When we called the first time they were repeating the same words over and over so we hung up and called again and when we asked our question she shut us down and told us "don't do this this early in the morning" we were honestly trying to find out if they delivered where we are and they took it as if we were pranking them she also sounded like a crackhead. read more

If I could give this store negative stars, I would! I went to the drive-thru late at night a few weeks ago and when I got home, I opened my sandwich only to discover that someone had already take two big bites out of it! I tried calling the store immediately but there was no answer, so I sent an email about this disgusting experience to McDonald's corporate. I finally spoke with the manager several days later and was told he would look into it and would also send me a voucher to replace the food. Well, neither happened. I waited to post this because I wanted to give them the chance to explain what happened, but I never received the voucher, nor did I ever hear back from him. I guess he just didn't care that either a hugely negligent mistake had been made or, even worse, one of the employees intentionally did this for laughs. Disgusting, disgraceful, and pathetic - on all counts. Never, ever again will I take my business there. read more

Slow slow slow slow. This is soppose to be fast food. As I have to pull over to wait 10 min for my food other customers are driving away with food in hand. Only ordered a 3 whoppers. This is ridiculous read more

We walked in on Friday November 8th and 1st of all service was very slow . Food came out 10 minutes later. Only a few orders on food screen also ordered a single bottle of water and took 4 minutes, meanwhile 2 employees were looking at the screen with 2 tickets on the screen. People have no personality ,very rude and they don't even look you in the eyes when you are ordering your food.. There was food all over the floor, actually eggs, very dirty, was actually filthy. Condiment station was dripping of syrup and soda, sticky cabinets. I've been going to McDonald's for 35 years I've never experienced anything like it, I must say starts from management, they Must not care or it would better. Whether it's a McDonald's or a upscale restaurant employees have to engage with the customers, that's the experience of eating. . Its a fast food company, largest in the world , by far the mount holly unit , is lacking training program with their management. read more

Ordered 5 meals, 3 with milk shaker which was an up charge! The order was totally messed up! I requested that the meals could be in separate bags if possible, but I assume that they were unabashed to do that!!! Sooo they forgot a sandwich and 2 orders of French fries. Additionally, a straw was missing! Went back for the straw and since I requested a complimentary something, was given a card for a free dessert. Now after I sat in a long line in the first place I should have been given more in the first place. But after we dropping off 2 of the children and then drive home, we found that the order had been totally messed up! SHORT 3 items!?!? WHY? And now they aren't even answering their phone!!! read more

my fries were luke warm, waited 20 mins for them, and they weren't cooked all the way, not only that but we asked them if they were fresh and they said yes. read more

Always polite and very accurate with orders being right. Strongly recommend this location because the one on Rt 541 in Westampton always messes up your order! read more

So i went there on my 20 minute lunch brake and service was slow and they were running around like a chicken with out a head the messed up my order twice said they didn't charge me for the drinks but clearly the receipt said otherwise so after being there 18 minutes finally left and sat down to eat me lunch and wouldn't you know they shorteD me on the nuggets and didn't even give me the right drink!!!-1star read more

If I could leave one star I would! Don't let the fancy inside fool you because the staff there are completely despicable and highly unprofessional! I usually never leave reviews but this place upset me so much that it was necessary. Talk about horrible service well this is the place! I literally just sat in the drive thru for 25 minutes waiting to get two smoothies while the workers entertained the car in front of me. By the time I got my smoothies they were completely watered down! The woman at the windows name was Cynthia, and she was very rude. I asked for an apple pie and she said they couldn't make it because they take 12 minutes to make after I had already waited 25 minutes at the drive thru. I am highly disappointed and I will NOT be returning to this McDonald's. read more

Very good McDonald's location. Food was quickly made and tasted as expected. This was during breakfast with loaded parking lot.

Really rude woman with a million piercings at the register. I was waiting on her to refill the receipt paper when she gave me the international hand signal for hurry up. Perfect fit for their team. Food was perfectly greasy. read more

Managers and Crew at this location are extremely nice. Service is fast and friendly. You get hot food all the time and it's quick well organized even when it's busy. Has to be the fastest dt in town . 5***** location. read more

Just moved to the area, after a long day of moving I saw this updated McDonalds and went in for a break. First impression was 2 bright, smiling young people offering to help and being very patient with us old non-techies over the computerized ordering system; Tamiyah thoroughly explained all the options and how to expand the menu for every detail to customize the entire meal, I could pay at the kiosk, get the order number and sit down for service. Lanae was working the register and noticed my order, came over and said she was brewing a fresh pot of decaf for me, and would bring the food soon. My order was totally customized and the food was prepared perfectly, Lanae came back to check on me and after a long day I was so amazed by the level of customer service skills these associates exhibited. This new generation is smart, hopeful and connected; let's always give them their due and make sure they are recognized for their efforts! read more

if i could give this place zero stars i would, they suck. no joke. don't go at night because ur meal will take an hour too come out, they are awful, save ur time & drive to a better Mcdonalds read more

It took about 10 minutes to get my food I got a large milkshake I couldn't even sip it because it was so thick . I also ordered a 6 piece nugget and I only had 5. There was a worker who I said thank you to when she handed me my nuggets and she didn't say anything and another customer said thank you and she still said nothing. I would drive to this McDonald's instead of the one closer to me but now I'm highly disappointed. read more

This place sucks. The girl who took my order took my order wrong and straight up lied to me when I asked why there was an "upcharge." There was one customer behind me and she was trying to rush me while I was trying to make sure she got my order correct. Anyway, I talked to the "manager" and got nothing but attitude and spit on my arm. I feel like I need a shower now. There are other, better McDonald's locations than this. Or better yet, there's a Burger King a mile or so down the road. Oh, and the bathroom was disgusting. read more

This McDonald's is hands down the best one I've been too service wise. The employees make sure they greet u with a smile and make sure ur food is correct. read more