Although the food is always consistent so is the looooooooooooong wait at their drive thru no matter the time of day or regardless of how many cars are ahead of you . Currently writing this from my car at 8:41am after already sitting in this line for 10 minutes . read more

Chick-fil-A - Fast Food Near Me - Burlington, New Jersey

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Food excellent as always, Chick-Fil-A sandwich with extra pickles, med waffle fries, and a chocolate shake. The drive-thru line moved slower than any I've been at in the past five years (and there wasn't a lot of people), but the guy at the window was friendly and the food was ready when I got to the window. read more

The bacon was burnt to a crisp and they still thought it was fine to put on my sandwich read more

Chick-fil-A - Bacon was burnt to a crisp and they still thought it was ok to put on my (Jalapeño Ranch Club Sandwich) - Fast Food Near Me - Burlington, New Jersey

Speedy ordering , smiley paying and courteous giving/ receiving of chicken pickle sandwiches. Fresh hot crispy and so delicious. I seldom eat such a thing. It was lovely. read more

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My family and I had a great experience at this Chick fil a. The food came out quickly and the staff was great especially the young lady Shelia!! Her energy and service was one I will never forget! Management of you see this message, you have a great one in Shelia! She is the kind of employee you want to give your customers great service!!! read more

We are so used to the great quality that this restaurant offers that it really shocked us concerning the bad service we received today. We ordered and then went to our seats. My wife ordered a sandwich read more

Quite possibly the slowest Chick-fil-A. I've ever existed. I used the drive-through spent approximately 17. Minutes line.

Placed order via the app for delivery - Door Dash was only option. Incorrect order was delivered, Chick fil a says out of their hands since was Door Dash and contact them for refund. Door Dash offered re- delivery. Order was not followed to hand off to me vs leaving outside. They played games with no manager available to take complaint and give me corporate's contact information. Food was cold and customer service on both ends was beyond poor!! I do not need either business to continue living, but they need to live with themselves and how they treat their so called customers. read more

I was in town visiting from Atlanta. Wanted a traditional great chick Fila biscuit. Stop by this location. They had the most horrible customer service I have ever experienced at a chick-fil-a.. If your looking for good and efficient service. I repeat don't patronize this location. Wasn't able to find a manger insight. Register weren't working.. They turnt away at least 15 customers while picking up my order. Horrible representation of the Brand. I feel like management should be out from directing the customer traffic. read more

Chick-fil-A - Burlington NJ - Fast Food Near Me - Burlington, New Jersey

As with every Chick-fil-A, they provide excellent customer service. This location is always busy, but always provide quick service. They have not opened the dining area since closing it for COVID. They have a dual lanes for the drive-thru and the curbside pickup is super fast. Especially if you use mobile app, the wait is less than 5 minutes every time I've used it. The employees that work the parking lot hustles nonstop. I usually don't tip for curbside pickup, but this place is one exception. They deserve it. read more

Love the fry's but FORGOT MY CHICK-FIL-A SAUCE. Mad now But love the Powerade to be specific blue Powerade

What can I say? Its Chik fil-a. Its perfection on a bun Its heavenly breaded glory Its crack in chicken form Its isn't just mere chicken... No... This... This is Chikn! Lol read more

Chick-fil-A - Me, waiting for my delicious Chik fil a meal! - Fast Food Near Me - Burlington, New Jersey

I just moved to the area and I found that this was the closest Chick-fil-A near me so I decided to try it for lunch. Made curbside order and when it came out the fries were old. There's nothing worst than old and cold fries! You could tell these have been sitting around for awhile. You would think lunch time everything would be fresh. Do that just completely turned me off. Usually I like Chick-fil-A but I won't be going to this one again. read more

All Chick Fil A's boast friendly, courteous ("my pleasure") employees. All Chick Fil As have yummy food. My go-to is the Chick Fil A Deluxe w Pepper Jack Cheese. Sometimes a "super food" side salad. Not all Chick Fil As are swanky though! This location was ultra clean plus had extra bells and whistles of motion sensor trash cans & MOUTH WASH in the bathrooms! I also liked the pop cow art strewn around! My sandwich was delicious - wish I lived closer - and that all other locations follow suit on the decor and swank! read more

I haven't had chick-fil-A in awhile and I was craving their waffle fries and their chicken sandwich. As always the drive-thru line is always long but I didn't wait too long which was good. I ordered the deluxe chicken sandwich, a spicy chicken sandwich, chicken tenders, chicken noodle soup, kale salad, and waffle fries, and the passion mango drink. They didn't give a lot of chicken tenders. I thought there will be more. It was a good snack but luckily I got more food. The kale salad with the almond was so good! I always love the waffle fries but they never fill it all the way up. The chicken noodle soup wasn't the best. I have better. The mango passion drink was also good. Of course, you can't beat the service. Always good and no complaints about that. The only thing I would say is they forgot our sauces!!! We asked for some sauces when ordering but they weren't any in the bag. Oh well. Next time. read more

Chick-fil-A - ows a bowl of waffles and a packet of chips - Fast Food Near Me - Burlington, New Jersey

They are quick and apt. Got comfort food. It's always fresh and a great treat. The staff always have a smiling face even in their rush hours. read more

Employee at drive through clearly still in training. He didn't say "my pleasure" and service definitely not up to standards. Food was... ok. My chicken nuggets were salty and bland at best, and my fries were lukewarm and soft. They forgot my milkshake and my salad. Really disappointed in Chick-Fil-A. For a fast food joint that's super overrated, it didn't even live up to any expectations. 4/10: Food was bland and service was acceptable but not up to standards. read more

I cannot get over how fast any efficient Chick-fil-A is when it comes to fast food. It's pretty much the only fast food I eat these days. The staff is so friendly. The food/order is always right. And despite the huge lines to get in and order it is really fast. The operation that they run here is incredible and other fast food places should take notes. Their app is awesome in the rewards are great too. keep up the good work read more

This location opens today. Although, I accidentally drove there last week to pick up some waffle fries and found that it was not open yet :( So my review is a work in progress as I'm awaiting my fry purchase :) however I wanted people to know about free food for a year special. When passing by I noticed tents and people camping out waiting for the grand opening. Pretty cool. http://www.burlingtoncountytimes.com/news/local/tent-citizens-await-opening-of-chick-fil-a/article_3e7a7641-2aeb-56e5-9811-3671f1a7dcb6.html No chicken for me but I love the fries and lemonade/tea :) read more

Chick-fil-A - cool article regarding why people are camped out here the day before the opening in the Burlington County Times. - Fast Food Near Me - Burlington, New Jersey

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This is the worst. 7:45am 4 cars in line for drive thru. I went inside to order. I don't know who told them how to run through the orders. I stood waiting for my order for them to finish the drive thru orders and another 2 cars and one Uber eats to get my food. I could have walked up to the food and got it myself There was 2 ppl on the drive thru 1 lady for the register (by the way should have gotten me my food). A team lead guy and 2 elderly men up front. 6 ppl up front! I said to one of the elderly men why is it taking so long. He said they have to make your food. I pointed to the food and said it's right there. He walked away. Last time. We don't go here for lunch it takes 45 minutes to get lunch. I have 30 min for lunch !!! read more

They messed up and somehow lost our order. We payed for. They said they'd try to have it remade and then made like ten other orders first. Extremely disappointing service read more

Waited 20 minutes in their drive-through for bottom of the barrel tiny pieces of chicken nuggets. 2 don't even have chicken in them. They're just fried balls of breading. Oh, and they forgot to give me any sauce. This one particular Chick-fil-A has the worst reviews out of all of them in the area. Now I see why. Edit: Had to give my kids my chicken because of the awful nuggets they were given. Thanks a lot Chick fil a. read more

The food is great but after you order there is very tight space in the drive through. The drive through line is always very long and slow. So if you have a lot of time then go here, but if you are low on time, maybe choose someplace else. read more

always delicious food and awesome service, curbside pickup was quick and not too busy either read more

Chick-fil-A - Grilled Chicken Sandwich - Fast Food Near Me - Burlington, New Jersey

Ordered a Chicken sandwich and it was so small it didn't even fill the small bun. Talk about no value for your money! read more

Chick-fil-A - Skimpy piece of chicken with dry crispy edges!! No value for the money and won't fill you unless your a small child. - Fast Food Near Me - Burlington, New Jersey

One of the worst Chic-Fil-a's. it seems management doesn't care about customer experience. always unclean with trash on floor. most workers just standing around not doing anything. read more

They are slow as fuck here almost everytime I come my food just sits on the counter ready to be bagged for at least 20 minutes

It really doesn't matter what day of the week, month or yr every single time I purchase at this location they forget something . Yesterday I had no fork to eat my Mac and cheese , Today it just happens to be my salad dressing . After driving 20 mins I have to actually go back to the location just for a dressing when it was suppose to be in my bag . This is so irritating and I will not be returning to this location again . read more

This location is my favorite. Today's adventure was a vanilla shake and my reward, chicken sandwich. Super happy staff, helpful, fast, fresh food, tasty. The owners even give you a bonus reward from time to time. I have received 2 this year. I'm a fan. I will be back! read more

The food was not an issue but the service. I normally don't do reviews but after paying all this money, food was dropped on the outside steps with no notification although there are four sets of doors to enter the building. The security had to go outside to pickup from steps after someone notified them that food was laying outside. read more

They cancel my orden and i wait 1 hour more, they don't come with what i want the soda and the fríes

Love this place. Their chicken sandwiches are so good. Seasoned and crispy. And I usually Order them with waffle fries, they have few different flavored dipping sauces which is nice Besides their chicken sandwiches I love coming here for their strawberry milkshake. Super thick just the way I like it!! read more

Chick-fil-A - Fast Food Near Me - Burlington, New Jersey

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This place rocks. They're super efficient and the staff is always in a good mood. I always look forward to dinner or lunch here when I'm around. read more

Last 2 times I ordered chicken sandwich it was so cold and bad. Lettuce was so chewy and dark. Ordered milk shacks, no straw , asked for sauce was not in bag. As well no napkins. Huge line inside and there is only 1 cashier. never going back, and wouldn't prefer anyone. read more

I normally rave about Chick-fil-a but today not so much I know y'all are busy but when I buy an 8oz bottle of Polynesian sauce I'd appreciate Polynesian not Barbecue this ruined my whole meal‍ read more

I'm so upset because I didn't get the woman's name but there is a Caucasian woman who works at this location (she had on hot pink lipstick) and her customer service was beyond amazing. I had accidentally locked my keys in my car trying to rush to get the breakfast and after ordering my food of course I stepped out to try to get into my car and unlock my doors and her along with one of the customers helped me out to get into my car through my windows. After everyone had left and the customer went in to get their food the worker stayed and was able to get into my car with a stick I found on the ground, pressed my unlock button on my keys, and was able to let me in!!!!!!!!!!!! Just when I had begun losing hope in the fact that there were genuinely good people left in the world, this random lady who I know from absolutely NO WHERE dedicates her time to ensure that I'm going to get in my car and get to where I need to be!!!!! Chick-fil-a... she deserves a bonus on her next check!!!!!! read more

I wanted to share a disheartening experience I had on Saturday, 4/1/23 at the Burlington NJ Chick-Fil A restaurant. We had multiple family members in from out of town to attend my daughter's school play. We did not have a lot of time for lunch when they arrived, and didn't want typical fast food, so we chose Chick-Fil-A as they had never eaten there. We all went into the restaurant and ordered at the counter without issue, then sat at a table to wait for our order. After 20 min, and no food had arrived, we went up to the counter to inquire. The manager was standing at the counter, and we let her know about the situation. Her response was, "we cater to app orders first, and if you had ordered via the app, we would have had your food out by now. Once again, we went back to the table to wait. After 15 more minutes had passed, now 35 minutes after we ordered, I went to the counter and asked to speak to the owner, as I had seen him walking around. I told him what was going on and he said he would check on our order. Once again, we went back to our table to wait. The owner came to our table about 5-10 minutes later and stated, "you ordered tenders, they take longer, so we re-made your food, it will be out". The owner then walked away from the table and disappeared. No apology was given, but he very much impressed upon us that it was our fault for ordering tenders. We then sat and watched as many customers that had come in long after us, received their bags of food, carryout from the app station, and left. After waiting for over 45 minutes in total, I went up to the counter to ask for a refund. At this point, no one had eaten, including my family members that had just driven 250 miles, but we had to leave or we would miss my daughter's performance. The manager was at the register and I asked her to cancel the order and refund our payment. She literally started walking in circles unsure of what to do. I stated again in a direct voice, that I wanted a refund, and that we needed to leave now. The restaurant counter was now filled with customers, but she kept fumbling around, so again I had to state that I wanted a refund. I started to reiterate our experience to her, while she was retrieving our payment from her register. It was then, another customer behind me stated, "I too ordered at the counter and have been waiting for over 35 min". At that point, many other customers started verbalizing their issues with their orders. One customer even stated, "this Chick- Fil-A is always like this, what did you expect?". As we walked out, my family member stated, " I still have never eaten at a Chick-Fil-A, and after this experience, I never will". I have literally been going to this location since its opening as it is the closest to my home, and we have tried to overlook all of the issues we have had. I have even submitted complaints, minor ones, hoping that Chick-Fil-A would care enough about their customers to finally, and comprehensively, address the issues that stem from the inept ownership and management at this location. The management went so far as to admit that they cater to the app customer, and by my experience, are trying to drive out the dine in customers for volume and profit purposes. The customer experience and "glorifying God" sentiment hasn't just taken a back seat at this location, they have been exchanged for profit. As a Burlington resident, I have seen too many local businesses allow their standards to fall in exchange for profit. It seems to go with the territory in such as culturally diverse area. I am disappointed and saddened that Chick-Fil-A, a company that was built on the motto of " we're better together", not only allows this treatment of their customers at this location to continue, but to thrive under this ownership and management. I will no longer patronize this location no matter how inconvenient it will be. I will also encourage others to also make another choice for casual dining as Raising Cane's Fried Chicken, Popeyes, and Chipotle, are opening in the plaza next door. read more

They can never get the order right. on multiple occasions sandwiches are missing from order..... Fries cold and half full. The corporate number has been notified and still have zero response from the Burlington location. I suggest everyone take their business to the Chick-fil-A in Mount Laurel New Jersey near Costco. read more

Love chic-fil-a! The food is always good, but this place must be understaffed or not trained well. I have come here on multiple occasions because it's the closest one to where I live but it's EXTREMELY SLOW!!! It's honestly frustrating. The food is still good though. read more

Nicky B's never disappoints! I usually get Nicky burger, Mediterranean wrap or Mediterranean pizza all amazing! Tonight I had the Cobb salad...sooooooo good! Friendly staff and contactless delivery! read more