Very few workers here that are friendly and speak English. They still don't know how to scramble eggs. My complaints to Corporate fall on deaf ears. The only other good thing here is that the coffee is always fresh and not bitter like other Mickey D's. (BTW Corporate office: I'm still waiting on the courtesy cards you were going to mail to me. Why do I rarely receive them when promised?) Maybe it's time for the owners to sell this location. Quality has been lacking and the Corporate staff is extremely rude on the phone. Do better Spadea family! read more

Food- chicken Sandwich- lettuce and tomato and Mayo- tasted greasy. Fries good Should have got the burger without cheese Good by drive through Would try it again for a burger. Focused foodie read more

I asked for no onions and still got onions on my quarter pounder with cheese and the service couldve been better, ambience is not included since I went to the drive thru, but it's aweful! read more

If I could give a negative review I would. I was parked for a number 2 not a big order. The management here does not care in the least. McDonald's really needs to look into this franchise. Cause there giving them a bad name read more

Super great McDonald's, was recently at the one in south station and that one has nothing on this place from the workers being great and doing a good job to the food being good for McDonald's and the eating area being clean one of my favorites read more

I order McDonalds and I checked my food and I ordered a large drink but they gave me a small drink and they forgot my fries I asked the manager that they forgot my drink and fries and the manager was mad read more

Play place said it was open from 7 am to 9 pm but they didn't let us in even though it was 9:15 AM false advertisement and food was terrible and it had hairs in it read more

McDonald's is McDonald's, not haute cuisine. Burgers, fries, coffee. Usually unappetizing locale. Not this one on Maple Street in Marlboro. This one is modern, high tech ordering, immaculate, bright, huge parking lot. I'm having a great cup of coffee and a fresh cranberry muffin. Outstanding. But I wanted to recognize the cashier, Maria Clara. She greeted me with a smile, asked me how I was, got my order quickly, presented it, took my trash... This was unexpected excellent customer service. There are tends of thousands of McDonald's but if you're on Maple Street in Marlboro, Massachusetts, stop in here. It's McDonald's but a really nice one. read more

Disgusting. Burger clearly was just out of a microwave. Bun was soggy.

I mean it's McDonald's you pay a few bucks for pink slime and working in the food industry I know what that shit is made of. The contents of the pink slime they use for their meats are pig snouts, soy and ammonia (bleach). and I'm not even talking using trace amounts of bleach to just sterilize it or clean it I'm talking they pour bleach into the mix after grinding it to give it that gummy texture that's why you sometimes feel sick eating there. You are slowly getting ammonia poisoning. That is why in most other countries they use real meat but in the US we love to not ban anything that is bad for us ‍ read more

The drive thru is new and nice. Your order comes on screen so you know they heard exactly what you ordered. The food comes out with a label on it so you know they did exactly as the order asks. Then you open the bag and the food is whatever they wanted to put in it. Doesnt matter that you verified on the screen or the label. You are getting whatever is convenient for them. Ordered plain double cheeseburger. Sticker says plain but comes out covered in onions mustard and pickles. All of which I hate. So that was a waste of money and time and I am still starving. read more

Really good I'd like to play in the playground big Macs taste super good even the fries

This one has 2 drive through lanes. And Marlborough is full of A-holes who refuse to merge. But the guy taking the cash didn't want to hand out change so didn't charge me tax on my $1 Diet Coke. He said he'd take a penny from the penny jar. I guess he didn't realize he would need a nickel and 2 pennies read more

This location is a little sluggish in everything they do. Acknowledgment of you being there, taking an order, preparing an order, serving you what you requested. The simple stuff. It's clean...enough. Townies (weird ones at that) frequent the place on Saturday mornings, so be aware that you don't sit in their "spot" read more

Food and service are a-ok. No issues there. Why is it... a brand new building, with nice big windows, and you cover them with all kinds of advertising crap, so you can't even see out while you're eating? It's like eating in a dungeon. Take the crap off the windows!!! read more

Sigh... you know, I try to be fair, and I try to give people the benefit of the doubt, but this is really pushing it. How does a number 1, a number 2, and a kid's meal turn into 2 number ones, and a missing fry order? Especially after repeating the order at the drive through. I can't speak for the service inside, but this is the third, and last, time that this has happened at the drive-thru. There is a Burger King much closer to me that I am perfectly happy with. If you can't get an order right after I repeated myself and then waited in a slow drive-thru line, then I'm done. read more

I figured that 930 in the morning I would be able to get some decent hash browns. But NOOOOOO!!!! I ordered 2 hash browns from the drive thru before heading to the bank. So I was eating the first one which was not that great (fried twice) but still edible while driving to the bank. Then, I TRIED to take a bite into the 2nd one after I finished with the first. It seemed like it's been fried like 3x min. It was literally crunchy all the way thru. The whole time I was in the bank, I was deciding if I should drive back to McD's to complain. IT's only fifty cents, but still.. I felt like I got ripped off! It'll cost me another fifty cents to go back there with today's gas prices. So I did go back, walked in, and showed them the damn hash brown. She didn't say anything and packed me fresh hash browns and apologized as she handed it to me. Now these 2 are great and what my taste buds were yearning for. I chowed it down before I even reached my lot which is just a mile down the road. It was definitely worth the drive back!!! read more

I am only writing this in hopes that some crew member or manager of this location will read that.... they need to all learn to make coffee as ordered. I get my morning coffee here daily because McDonald's just has the best wake me up coffee. But, often it's made wrong and I drink it anyways. Clean facility and nice staff. Also, on one occasion I ordered a Big Mac extra sauce and received a Big Mac NO SAUCE. Apparently there are communication issues at this McDonald's. read more

I order breakfast here often and have always had a pleasant experience. Staff are very friendly!

McDonald's is just human fuel to keep going in your day. You're the car and they're the gas station. I know that. But I have to say in the past two months, this location has had some of the nicest people working there I've ever encountered in all my years of going to the Golden Arches. When I go inside, everyone is polite and pleasant so at least when I take my family here I don't feel like we're being tortured. Biggest thing is this crew understands waiting on the customer first instead of mopping floor or wiping down a counter. read more

Brian is a great employee, he always puts a smile on my face. Always looking forward to my visit

The friendliest staff ever! They always start my day off right with smiles. Food is always hot and accurate.

Look this disgusting foreign object my son found in his McDonald's Burrito in Marlborough Massachusetts. When we returned to let the manager know she simply said... "what you want?" She offered a free shake coupon. She never apologized and didn't even reimburse us for our meal. When I suggested at least an apology was in order she just ignored me. We used be a many times per week customer there, I'm done with Mcdonalds all the way around now. Disgusting experience and as bad a reaction as one could imagine on the service side. See full video at http://www.youtube.com/watch?v=bQ1BfCO0J94 read more

McDonald's - Disgusting foreign object in my sons McDonald's breakfast Burrito in Marlborough Massachusetts. - Fast Food Near Me - Marlborough, Massachusetts

I liked this place very calm and people are so friendly . Go there and be relax . And feel full in your stomach

McDonald's people EMPLOYED AT THIS MCDONALD'S TAKE NOTE: The next time I go through your drive-thru on my way home and when I get home I find my hamburger lukewarm and my fries are cold, I will get back in my car, park it in this McDonald's parking lot, come inside and cause a very loud scene. I will not only demand my money back, I will demand an email address of the corporate office and will NOT leave the premises until I receive that email address. Do not mess with me; I am like instant karma... read more

Multiple trips back to have the order repeatedly the same item. Terrible service, terrible

I know what the food is like, so the only thing I really want from a fast food place like this is consistency. The food is fine and as advertised. No complaints. read more

Ok, it's mcdonalds, let's be real. It isn't a place for fine dining or really even dining. it's grab and go. i went through the drive thru at 6:02 am yesterday. after ordering a large diet coke and hasbrowns, i left the drive thru at 6:10. i was the only car in line. 8 minutes, 2 items, one is food, no waiting. of course 8 minutes is reasonable (dripping with saracasm). i thought they must be making them . . .nope. stone cold cooked hasbrowns. and coke. not diet coke. this place has a consistent problem differentiating between coke and diet coke - even if the receipt/screen is correct. this has to be the worse McD in the HUB. read more

The first bad experience involved an oddly crunchy texture in a breakfast sandwich that I immediately spit out and threw in the trash, without daring to investigate what that was. It was likely extremely overcooked egg...or some overcooked plastic plastic by the taste? It took a while and a moment of desperation born weakness to return, thinking lightening generally only strikes once a decade with fast food franchise bad experiences. They are usually very tightly and efficiently run as a condition of their franchise and to make money with accuracy and consistency...right? The owner must be too busy with bank deposits and payroll to sort through health code awareness. The second bad experience at this location involved dead insects...I don't think I have to go into great detail, I trust anyone reading this has sufficient imagination with just those two words. The staff during both of these drive-throughs was...fine, slight difficulty with the English, but nothing unusual. They sure got the job done, asking me to pull forward on the first order so they could have time to prep and let others by, sure panned out well for them I hope based on what I got. Glad they took the extra time and care to insure I got a disgusting meal that I through out. The food can only be described as pot luck repugnant ill handled Mcdonald's due to poor management and oversight and likely cost cutting internally to max profits. Successfully cured me of fast food for now, suppose I owe them for the improvement in my diet enough to not a call to local health code organizations. I'm sure you will be fine! I was just unlucky...twice...they were having an off day, twice, and just when I was there, twice. It's a shame the second experience inadvertently caused me to vomit and be temporarily traumatized by the experience, with only minor lingering issues as I try to forget the experience every time I see the golden arches now. No big deal. read more

Your average McDonald's. Nothing special here and I have never found any problems here in this place. Good rest stop to get your last minutes meals. read more

McDonalds is McDonalds. This one is particularly slow, considering how many staff there are. I mean, in the time it takes to wait here you could go sit down somewhere and get real food. read more

It always amazes me how many people walk into a McDonalds and order a dollar hamburger with a billion customizations and then get angry and complain when they get something wrong. It's McDonalds.... Have reasonable expectations and you won't be disappointed. Especially with this one. It's one of the better. It's really nice having something that's open 24 hours in Marlborough besides Pricechopper. I'm usually here for breakfast 2-3 times a week before most everything else opens and I enjoy the atmosphere and the staff. The free WiFi works well most of the time and you can get a pretty decent breakfast for 2 bucks. What more could you ask for? I guess the one thing I could complain about is they still have one of the older soda machines that has about 8 choices instead of the newer digital ones with like 100. But that barely detracts from the rest of it's greatness. Just to add too, often during a lot of the overnight shift until 6am they only have one person at the counter and one at the grill. So in all likelihood you're gonna have to wait longer than you would during the day. Especially if there's more than one customer around. But seriously, just be happy they're open at all. It's a step above every other fast food place in Marlborough. read more

Something has seriously changed here. I used to drop by the drive though once in a while over the summer. My food came out hot fresh and the people at the window were SOOOO friendly. I've gone here recently - the place is filthy - sticky floors and flies buzzing around - no one speaks fluent English so they can't get your order right unless you says it slowly 4 or 5 times. They NEVER have any food ready so you go in order a simple burger and you are standing their 15 minutes and there is no one else in line. And the people who work there must have something against condiments because my sandwich never NEVER has enough ketchup or mustard or tartar sauce. Also the food is stale and cold and it never used to be. I don't know how a place could have gone so far down hill in such a short time. I believe the managers are not the same people who were there during the summer and neither is most of the staff, They should all be fired - really - the place has become a dump! read more

No matter what time of day this place staff is non English speaking , slow, inaccurate orders every time!!! How hard is it?!

I am dumb enough to get a banana at .69 each three times in a row because I keep thinking I'm sure they'll buy good one!!!!! Well, today is the worst. I can only make banana bread from this one. Tried to be healthy since all their food isn't healthy at all. Next time i'll just skip it and have a milk read more

I put the review more in the middle because MOSTLY there is great service and a good place to have a meal!! There are some really great workers here...BUT the problem is at some times the service is less than good. THOSE times are to be avoided!!! The early mornings seem to be that way. Last weel early at 5AMish I got a big breakfast and had to guide the worker as to what WAS included in it.....butter, jelly etc. Was this the first day he was working?? It was like he had NEVER done that before...Poor training or poor attitude?? NOT sure...Today this same clown was busy as I waited at the counter. NO cars in drive through, just coffee stocking other things. He told me one minute, but I had already been there a few. I waited a few more and just left. A manager?? I am sure there was one; probably in the back being useless to any customers. BUT that is the bad....which is just that...The good is great customer service at MOST other times. read more