Great services and good food with ample portions. Highly recommended. The appetizers are almost a…read morefull meal!

Stopped in for dinner with my friends. Had about a 15 minute wait for a table of six on a Saturday…read morenight around 7pm. We sat at the bar while we waited and ordered a delicious pitcher of raspberry house margaritas. We were seated and brought fresh chips and salsa. Portion sizes are large! My steak and cheese burrito was so good and I had leftovers to enjoy for lunch the next day.

Stopped in for a quick dinner and used the self service kiosk to order. Got a dinner deal for $30…read moredollars which came with 6 pieces of chicken, 6 chicken fingers, two large sides, and 4 biscuits. The self service kiosk allowed us to specify how we would like each piece of chicken (crispy or original) which was helpful as we do not all like the same recipe. We had the whole restaurant to ourselves and the seating area was clean. Our food was brought out to us fast. We had a wait on chicken tenders which was explained to us when our first round of food came out. Overall, the food was made well and we would come here again.

Oh my goodness, I wanted to share my experience at KFC that same night, but I was sooo mad and…read moredisappointed, I just sat down and watched the TV I tell you when I opened the box it was sauce all over the outside of the box, more sauce on the box instead of the wings that I ordered. What a big disappointment I will never ever go to that particular KFC again

I do not understand everyone's love of this brand. But the food is ok in a pinch. And I really…read moredon't understand having them at rest stops on the thruway, where people can't get off to find somewhere open on a Sunday. I was here on a Thur and the service was fine, plenty of seating. Easy parking. Loosing stars for being closed Sundays in a place where the choices are limited.

After a long school trip, our group stoped at this rest area for some yummy chick-fil-A. To our…read morewondrous surprise we found Aaron. He was so polite and helpful; he made this supposed to be boring experience very enjoyable. He was also very inclusive and supported the wonderful month of pride we are in. Thanks Aaron!!! GIVE THIS MAN A RAISE.. shoutout to jennystreet

Burnt coffee and waited over 7 minutes for it. Two cars ahead of me had a food order, which took a…read morelong time to prepare. I noticed when they finally got to pull up, that the car in front of me also only had a drink. Doesn't it make sense to pull ahead the one order and get the next two cars out fast? Upset my coffee was burnt too. Definitely not fresh.

Will make you wait and STILL bring you out cold food. Sometimes the soda is warm, even with ice?…read moreIdk what the deal with that is The workers are nice but the food quality is a waste of money

There's a reason I don't typically eat this stuff but on a busy day I was so hungry and decided to…read moreswing by McDonald's for a burger. The way this came out was unacceptable and doesn't inspire me to visit again. I had to go back and ask for a top to the bun and try to salvage this. Should have just asked for a new burger but did not.

Fries nice and hot and delicious and most other food was good except my strawberry pie was best…read moreeaten by 1:17 pm and it was after 6 pm. It was cold and a bit congealed. When I spoke to someone about it they were responsive and checked the others to make sure it wouldn't happen to someone else so that was appreciated. Tables were filthy so we wet a napkin and cleaned off a table to use. Average visit, some good points and some not so good.

WE LOVE CHILL & GRILL!! Every time we come there the staff are kind, friendly & welcoming. We love…read morethe ice cream and the kids meals are great for my twin two year olds, which include their 1/2 kiddie ice cream. Only hassle at times is parking but there's not much you can do about it. And getting into your ordering area with my double stroller. Single mom so it's sometimes hard for me to bring an additional person with me to wait outside with them inside of struggling to fit the stroller in- again, this is probably a vary rare occurrence and not common. Have lots of wonderful friends & family memories at Chill & Grill. A must try!

I usually come here for ice cream when I'm passing by the place, and don't be fooled by the names…read moreof the sizes!!! a small might be too large for you. The place has never been to busy to serve, and have never disappointed!

im an avid taco bell goer, i have never experinced a worse taco bell moment in my life until i went…read moreto macedon's taco bell. there was no prompt telling me i had to go to the counter to pay cash, this was my first time using the little screens by the door. the girl behind the counter was SO rude to us because we didnt know what to do/how to pay. there was NO ONE to ask what to do, they were in the back making food which the person i was getting food for and me; had PATIENCE. i loose my patience when people are mean to me for no reason, we never responded back in an attitude, just said the truth, 'We dont use the kiosk normally, we had ____' her response that had me all upset, 'why are using it if you dont know how to.' IM SORRY? no. never again will i step a foot into this taco bell.

Ordered and took 40 minutes to get the chalupa, grilled cheese burrito and nacho fries, chalupa and…read morenacho fries are fine, but this burrito is probably what took up the other 35minutes of waiting, burnt to a crisp, as a warning to others check your food before leaving, last thing you wanna find is a charcoal burrito when you get home

Walked thru the door at roughly 2 PM on Good Friday and immediately noticed the slippery floor, as…read moreif there was a slight coating of grease slippery. Could be the incorrect "floor cleaner" solution or something else but even the rubber soles of our sneakers tended to slide around. The "dining" area was filthy with the surfaces sticky/gooey as well as prior "diners" debris strewn about the floor (fries/napkins/utensils, etc). Upon exiting I then noticed the windows and doors.......horribly filthy and smeared with finger prints and general smudges as if they had not been cleaned in weeks. One windows at the entrance door was strewn with streaks as if someone used a wet cloth to redeposit the filth and did not bother to finish the job. As per the NY Post "Wendy's quietly confirms 300 store closures next year", this should definitely be one of the 300! Do not even think that the Burger King across the street or the McDonalds just down the road is any better! Beware that the restaurants we all supported during Covid by doing take out do not even try to improve on your customer experience. since VERY DISAPPOINTING!

Wish I could give less than 1 star. Terrible service. 4 car in line at the drive thru and took…read more35 minutes. Taking one car at a time. When one car pulled out of the lot. The next order was taken. I've never seen such horrific service. And nasty additude on the speaker. Will not be back. Recommend any other place.

Hugely Disappointed. Grew up in Rochester, and every drive…read morepast Orbakers I would never miss stopping. My last visit to Rochester, October 2024, visited and had a cheeseburger and a Zweigle's. Just like the old days everything was delicious. Visiting Rochester for this summer, ate there last week. AS it seems to be the "new normal" with restaurants, new owners, the prices increased while quality decreased... I ve never seen before, a hamburger costs $7.50 while a hotdog is more, $7.75 ????????? The burger was not very tasty and really, really thin.. So, as a loyal customer of greater than 50 years--- I will no longer go back. It is not that good anymore. As another reviewer wrote; "the new owners want to charge the price of quality without delivering it. Burger was not the same quality " This hit the nail on the head..

I started coming over 40 years ago. It's definitely expanded over the years. It brings back a lot…read moreof good memories. The staff is always friendly and top notch. The decoration really hasn't changed much since I was a kid, and that's perfectly fine with me. The food, as always, was hot, fresh and hit the spot!

awsome customer service by management, ensuring our return to enjoying great food served by great…read morestaff... thanks for brightening our day !!!

I ordered a meal and the front register person had a scowl on her face to begin with. Then she…read morepointed to the cups behind the counter and said here's your cup. I reached over the counter not seeing that she had put it out on the counter. She slapped my had and told me rudely that I can't do that. I asked to speak to the manager to which she indicated that she was a manager. I asked for the general manager. The general manager said "I'm the general manager. What do you want, I'm busy. " I told her what happened. She rudely dismissed what I said, turned around and went back to work. I have never been treated so disrespectfully and rudely in all the years I have gone to Burger King. I will never go to this BK again and I will tell family and friends to never go. These workers should be fired immediately. No worker should ever touch a costumer.