If you're going inside, just don't. 10 mins of standing at the front waiting for one of the three employees standing to come deal with my order, I myself had to physically yell " Can We Get Some Help At The Front Counter " to still wait 5 mins for someone to come help even after I yelled. Please stop hiring people that don't want work or do anything, when there's PLENTY of people who will actually put the work in and help people. read more

we went here today and got terrible service. the drive through guy rushed us. Got the 2 for 6 and only got one 10 pc nugget instead of two. and no sauce. gave my fiance a medium fry instead of a large. The lady that gave us our order wasn't so pleasant. I'm disgusted and was not satisfied. read more

4 people in the lobby. 5 cars at the drive through. Workers acting like someone just ordered 27 million cheeseburgers. By the time I was waited on (nobody in front of me) the menu changed to lunch. Sad read more

After placing my order and waiting at a table for twenty minutes, I went to the counter. After waiting a few minutes for other customers, I told the cashier to cancel my order and refund my money as it has been over twenty minutes, and I still did not have my order. The cashier got the manager(?) and my money was refund without any hassle but there was also no apology or explanation just the mechanics of the refund. My order was for breakfast with no special handling. There was no need for it to take 20+ minutes and my receipt clearly showed the table location number and the number on the sign was easily visible. read more

I had to teach the guy on counter how to take a order and i dont even work there.The food took forever and didnt even get napkins or sauce!

Very clean and friendly McDonald's. Fast service. It's McDonald's food so you know what you're getting. read more

McDonald's - a mcdonald's with a sign in front of it - Fast Food Near Me - Lima, Ohio

Been here several times because my hotel was next door while working out of town. I have never been so consistantly appalled by the horrible service of a restaurant as I have this one. Employees are terrible, my food was wrong half the time, and wait times are horrible. The inside of the restaurant was constantly full of pissed off customers. Do not go here. read more

Workers inside rude and impatient, late night workers at the drive through completely make up for the horrible and disgusting dining experience inside. The food is mediocre but that's what you get at McDonald's. The drive through workers later at night are very nice and much more pleasant than the rude asshole workers inside. read more

If I could give zero stars, I would! This place consistently disappoints... Food/drink orders are either messed up or forgotten and customer service is awful! I've tried to give chance after chance to make sure it just wasn't a bad day...but it is not. I don't normally give bad reviews...However, I cannot recommend this McDonald's to anyone! I would gladly pay more gas to go to a different one like in Ada, etc....it's ridiculous! read more

If I could leave 0 stars I would! Is this what you call a McFlurry? I never leave reviews but this was a disappointment!!! My friends & I came through for 2 McFlurrys. When they got handed to us at the window they were not even half full. I asked the man at the window if he could fix this issue for us & he said he didn't make them. I asked if he could still fix this as we did not get what we have paid for. He asked the lady who made them to fix them as she proceeded to throw her hands up & say she would not fix them. Another lady came to the window and said they were out of the normal cups & it was the correct amount when it clearly was not. The picture is what we recieved. Disappointment in the product & service! read more

McDonald's - a hand holding a cup of ice cream - Fast Food Near Me - Lima, Ohio

Ice cream machine is always broken or they shut it down early to clean. Stinks for evening runs for ice cream.

ordered 3 mcdoubles as i was traveling got 3 single patty burgers that were sloppily thrown into the wrapping that was also half heartedly wrapped. grabbing the sandwich out of the bag had onions falling out of the wrap and then opening it cheese was on the side of the sandwich not even on it and buns were burnt and was a single patty. $9 for 3 tiny pattys, pretty sad read more

McDonald's - How I opened the burger - Fast Food Near Me - Lima, Ohio

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Workers hate working here, service also slow as hellllll. Took me about 35 min to get my food...

I ordered at 10:03 and it is now 10:22 and i haven't even gotten my coffee yet. i ordered two coffes and apple slices and took over 20 a minutes read more

Absolutely horrible! Definitely the worst McDonald's I've ever been to! Cashier was messing around with other coworkers, I had my card ready and everything and she completely ignored me and continued to mess around (took place at 4:15 on 5/28/2022) Cashier needs to be fired!! No bueno! read more

wait was long , only ordered a drink could only get small as every other size they didn't have cups for plus after waiting 15 min the order was wrong worst McDonald's I have ever been to read more

This is the worst McDonald's I've ever been to in my entire 30 years of life. No one talked to myself or my husband when we entered the building. We waited for our food in the lobby for 30 minutes and still not a word was said about it. Will NEVER EVER return to this shit hole read more

The McD's in the area, area being from Lima to Cinci, seem to have a similar look. It's nice, not the traditional look, a bit more inviting and updated. The good news is that the dollar Diet Coke is available everywhere along with a fifty nine cent ice cream cone. read more

McDonald's - the front of the restaurant - Fast Food Near Me - Lima, Ohio

what a terrible mcdonald's. we bought a soda and all the sodas were out so we asked them if they had a different machine back there and can fill it up for us. girl goes back and doesn't even bother and throws the cups away after telling her what sodas we wanted. had to ask again and she said they're out and they can only change orange soda, so we asked for a refund and she said hold on walked away for 5 minutes came back and told us we can have the soda out of the machine. gave me a old broken bbq sauce, it was hard and old, and i asked for another while receiving obnoxious attitude. yikes, don't go here. also raw fries. read more

Artian Sandwich grilled chicken didn't taste good. Tough and dry. Ugh? They need to make it better by grilling me fresh one.

The BEST french fries around. Beats all other restaraunts. I go to other places then go to McDonald's to get fries

We stopped in at 10:30pm at McDonalds on Harding Hwy to eat. When we went up to the door it was locked. The sign said close at 11:00 pm. There were kids inside laughing st us because the door was locked. I don't think this was right read more

I would've gave a negative review if I could've. Terrible, terrible, terrible! Remodeled but management and staff needs to be trained. Rude and inconsiderate! read more

McDonald's is, well... McDonalds! Did the drive through this time and boy were the double lanes slow. My special order of a plain hamburger added even more time. I highly recommend the McDonald's for drinks such as ice tea, soda, ice coffee, and frappes but I am not a big McDonald's food fan however they are good place to grab drinks! And ice cream cones! read more

Updated decor. Bathrooms a mess. Charged us $1.69 for 4 chix nuggets, when there was a Sunday special 6/$0.99.

Slowest service ever. Stood in line for 15 min for a 6 pc tender to go. Stood along with a dozen other people waiting for their food.

This drive thru is complete shit. Ordered my food waited a good 5 minutes on someone infront of me to get a drink and then got pulled forward. Waited another 12 minutes for cold ass food and 11 people behind me got their food before me. NEVER GO TO THIS DRIVE THRU read more

Seriously go to Shawnee road or even market street before you go to this McDonald's. It's full of rude employees that aren't concerned with anything but getting people out of there as fast as possible. Terrible managers, terrible employees, terrible service. read more

Really going downhill. I'd avoid this exit and drive on down Interstate75 to another. The drive thru is slow compared to others and the food isn't prepared the best. Expect a dribble of mustard and ketchup and a pile of onions. Fries are never full, but the drinks have PLENTY of ice. All of the McDonalds in the area are owned by the same guy, so I'm not sure why this particular store has such bad service. It used to be one of the best. read more

I think it's the mango pineapple I need to stop ordering it. I ordered mcmuffin, hash brown and mango. My food was ready but I had to wait 15 minutes to get my mango. I asked the cashier on 3 occasions if I could get hot food with my drink - she just smiled and said she was sorry for the delay. read more

Fancy remodel, but apparently they can't afford to keep condiments out for the customers. I had to beg the busy counter for salt and then go back again to beg for coffee creamer and sugar (and stirrer)!You walk away with your tray and realize that you have to squeeze back in line to get everything else. That's tacky and cheap. read more