I am going to split the difference in regard to a rating for my review. I have come several times…read moreand picked food up for my family via drive thru. The first time it was amazing, actually it wasn't just my first time getting food from this particular Raising Cane's but my first time eating from any Raising Cane. The chicken was wonderful! Unfortunately, every subsequent time it's been going down in quality. The last time I came, about two weeks ago... the chicken tasted like the oil was a bit old. The line is also ridiculously long sometimes. It's worth it when it's great, but not so much the last time. Place needs to be consistent. I am going to hold off on eating here for a bit and hope that when i return it goes back to amazing.

Food changed from when it first opened! Chicken is nowhere near the same. Having 2 drive through…read morelines with one window is stupid and you f someone has a truck you may have 3-4 orders go ahead of you. Should just be one line or run it as intended by business model where it made sense. Franchisees doing what they want is what screws these locations. Stick to the basics!

Every single time you order a lot of veggie or salsa options on a chicken bowl, expect them to…read moreskimp on the protein, they bury your 4oz if that in scraps of chicken under all of the add-ons. Customers in the store talking about the store running out of chicken was the red flag that says all you need to know about how they are preparing your meal.

7:30 and they are out of literally everything for the night and don't tell you till the bowl is…read morehalf made to pay an outrageous price with nothing you wanted.

The chicken strips i bought from there were bland and had no seasoning and they were dryread more

Happy Daz is usually GREAT! However the Elida Rd location (1st time here) seems to be an older one…read more While the food was basically on par with other locations, the bathroom was just nasty! Smelled of urine, and no towels to dry hands. DEFINITELY needs updated! Will stick to the other nearby Lima locations in the future.

Must recommend!! Employees take pride in what they are…read moremaking Clean atmosphere with very delicious food!

Manager on duty told us there was a 30 minute wait while there were no employees working in the…read morekitchen and no customers in the store. It was very obvious she just didn't want to work and made something up to get us to leave. I was there another time with the same manager and there was the same problem and she told me to cancel my online order which apparently you can't do so we were told to leave and I was not refunded. She needs to be fired if she doesn't want to do her job

This place has been on my list for a long time, so when we were passing through Lima, we just had…read moreto check it out. I picked this location because of the art deco building. We had to find street parking because there was nowhere to park. We ordered burgers, fries, a small soda, a medium malt, and a slice of sugar cream pie. The staff were all friendly and helpful. The way they do things is a little different. They put a tray right in front of you and prepare your order as you watch. Very efficient! An interesting thing to note is that the small soda is the smallest soda cup I've ever seen. It holds around 6 ounces, so I recommend ordering the large because it's only 30 cents more. My cheeseburger was under $4 for 1/4 lb, so very reasonably priced. I selected my toppings (tartar sauce, onions, lettuce, and pickles), and my hubby got a double cheeseburger with bacon and added miracle whip, lettuce, onions, and tomato. Another interesting thing is that they use miracle whip instead of mayo. They also use butter lettuce, which I've never seen on fast food burgers. It was a nice touch. Our burgers were really good, but my hubby wouldn't get miracle whip again because it has an overpowering flavor. The fries were good, though a bit dry. The malt was like a chocolate Wendy's frosty, but so much better! It was really busy the whole time we were there, including a nonstop drive thru line that went into the street. Kewpee's is obviously very popular with the locals, and I can see why.

Delicious old fashioned goodness. I drive from Toledo to…read morefulfill my craving.a perfect burger and a creamy shake. Step back into an art deco environment frozen in time.

On sept 2 a manager was very unprofessional raising her voice at a employee while the employee was…read moreon his lunch break eating his food , the whole time I was trying to order food. Wasn't just us in the restaurant never experienced such unprofessionalism from a manager

The food was okay. However the potato bowl was great. I did enjoy that. I also didn't like the…read moretacos I ordered from here. I felt like I was given no flavor in my tacos. Like I knew there was something missing from it. But other than that everything was okay. The cashier however seemed like she was having a bad day. I just hope she gets through her day, like I get it I worked in plenty of fast food places it's not what everyone thinks it's like

don't bother going at night, and don't bother ordering an oreo milkshake. you're about to drink…read moreoreo water. better off just drinking water....

I've been there so many times without issue with chicken fries, I order the cheeto flavored chicken…read morefries to see what they taste like I ended up with a broke top of tooth from it being to hard, I didn't know until I saw it in the bathroom mirror. I love the hamburgers, fries, pies, and pop. Not hard chicken fry that cooked to long.

This is a LONG overdue review of what might be the best Captain D's I've ever visited. Seriously…read more My partner and I were returning home and passed through Lima when I saw the sign for Captain D's and had to stop. Who can resist a 2-piece with fries, a breadstick, and extra crunchies? From the moment I walked up to the door I could tell this was a very different kind of Captain D's... 1.) anyone who frequents Captain D's knows they're not usually in the most desirable locations, and as such, the staff isn't always that fastidious about the outside appearance of the establishment. Not here. No trash rolling around in the parking lot, empty (rather than overflowing) trash cans, and a generally tidy parking lot. Good sign #1. 2.) anyone who frequents Captain D's knows when you open the door a wave of seafoody-antiseptic-like aroma HITS you in the face. Not here. It just smelled like a restaurant, not a seafood restaurant. I never imagine such a thing could be possible at a Captain D's. Great sign #2. 3.) anyone who frequents Captain D's knows the average employee is not is excited to be there, and it shows in the effort they put forth. Not here. These (clearly overwhelmingly high school) employees were on their game: I was greeted upon entry, folks were smiling, they were communicating clearly and politely with each other in front and behind the counter, the (young) manager was hustling just as much as the staff, and the dining area was clean. Fantastic sign #3. I actually enjoyed (rather than dreaded) waiting for my to-go order. The manager double-checked it before sending it out the door (a brilliant 1-second step that saves a mountain of potential issues on the back-end), and I was on my way. Everything was perfectly cooked, my meal was delicious, and I'm actually considering a special trip back through Lima in the coming months just so I can visit this particular Captain D's again. Y'all have something special here. Whether it's the training, the small-town solidarity, the youthful exuberance (LOTS of eager high school folks doing great work!), or just a general sense of pride in your jobs, Captain D's lucked out to get a crew like you.

We were in the drive through for about 45 mins, 4 cars ahead of us. They changed their food. Fish…read morelooks like long processed fish sticks that are processed into a long block then battered. It was chewy and not typical captain ds battered fish. The Mac and cheese came from like a Gordon's food service kind of situation and the coleslaw was bitter. Hush puppies were burnt. I've never had good service at captain beyond circa 1999 but at least you could count on the quality of food. Not anymore....

Ordered steamed rice and found larva like bug in rice. Called restaurant and asked for manager to…read moreask about refund and she stated she could put me down for an appetizer. Will never visit there again.

i left with no food, embarrassed, and very upset..... Me (38yr old male) and my family (wife and 3…read morekids at home) was looking forward to Panda Express all week. Normally, I prefer to carry out so I can see what is available because many times there is a lack of variety, especially late. Long drive thru line but short line inside with most of the tables still open as well. Me and 2 other family tried to walk in but front door was locked. Tried knocking and got nothing but stares from faculty and customers through the glass door. Tried calling store but no answer. A guest walked out so I walked in while door was closing and got in line. I peacefully asked "did you know your front door is locked?" a man in a black shirt shouted "if you previously were not in line, you need to leave and go through the drive thru because we are short staffed". I've never been kicked out anywhere before and was so embarrassed with all the stares of patrons already in store. I left without making a scene. I understand being short staffed but would have no problem waiting, but not in my car wasting gas and idle engine time. I went to another local Chinese food establishment and was greeted with a smile and no locked door. Going to be a very long time before I have the nerve to go back to this Panda Express. With almost 3 hours left til closing, telling customers to leave should not and could not a good business model.

Overall good but they put too much Syrup in shakes (Shawnee's is better) and the beef is better at…read moreother locations because it spends more time in the sham. Really wish they would move the bushes back from the road because it makes it difficult to see traffic when you want to pull out on to Elida rd. Customer service & inside is usually quiet and relaxed... no issues there.

I ordered a 5 peice tender meal with a large CRINCKLE FRY, not sum nasty ass curly fries that were…read morecold... my large lemonade had like 5 ice cubes in it...Bitch I'm PISSED