The way they have it set up here, you don't have to interact with a single g-d person if you don't want to. I love it, and this would almost make me a McDonald's person if I didn't greatly dislike their food. But my youngest child likes a McDonald's double cheeseburger and fries now and again, and so we persist with this place. This McDonald's is modern, in that you order at a kiosk, pay at the kiosk, and then wait for a harried person to deposit your bag of food on a surface for you to pick up. It's all very clinical and impersonal, and I love this system so much. The less I have to interact with McDonald's in any shape or form, the better. We were in and out of here in about 10 minutes, but of course there's a drive-thru, so you don't even have to get out of your car. But strangely, I think going inside and ordering means interacting with the fewest people. read more

GREAT It's a great big clean space it was great service and nice people. Clean bathrooms, the food was awesome me and my friends loved it all five of us girls could fit at one table read more

McDonald's - Slaying - Fast Food Near Me - Indianapolis, Indiana

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Service was fast, I ordered a large fries no salt. I ordered bo salt because I genuinely don't enjoy high salted foods-- I'm guessing staff assumed I just wanted a fresh fry. The top of the fries was hot and not salted, the rest of the order was incredibly salty and lukewarm. Not a ton else to say, everyone was friendly for an easy drive thru run in the middle of the night. read more

Look inside your drinks! ordered two Carmel frappes and both had chunks of plastic inside. noticed something purple inside and found it to be a piece of plastic. there was also a ton of small black pieces that turned out to be plastic too. read more

McDonald's - Fast Food Near Me - Indianapolis, Indiana

I'm surprised to see all the bad reviews for this location. IMO, this is the BEST McDonald's location in Indy in terms of food taste and temperature. Pass by all the other locations you might drive by before getting here. This is the one you want. Food is hot and fresh no matter what time it is. read more

today was the anniversary of my transgender pet hamster's death. they/them died 14 years ago, and they/them loved ice cream. at any rate, enough about that. i'm still sad and don't want to talk about it. so, just back off, okay!? i went to mcdonards to get a mcfurry (against my will - i wanted dairy queen) and guess what. they only got two flavors and they ain't even mix that shiz up in there. you gotta mix it yourself. dairy queen would never have done this to me. dairy queen would've mixed that blizzard harder than i am when i watch anime. 0/5 stars. read more

Went there on July 5th at 10:15pm. I ordered the crispy chicken sandwich. And this is what I received!!! I know the person who put this sandwich together saw that is was burnt to hell. I'm so disappointed. I will be going to Chick-fil-A for now on!!! read more

McDonald's - Crispy Chicken Sandwich Meal - Fast Food Near Me - Indianapolis, Indiana

I always come to this McDonalds because the ones in Carmel never salt the fries. But they absolutely never listen when I ask for extra sauce on anything, and no ice in my drink. Tonight I ordered a large fry and it was not even half way full!! I never expect much when I decide to eat McDonald's but I do expect to get what I've paid for. read more

McDonald's - Fast Food Near Me - Indianapolis, Indiana

This is the last time my family orders from here. I ordered 6 McDoubles, 2 McChickens, a 6 piece Mighty Kids Meal with extra fries and a chocolate milk, and 3 Large Fries. We came home with the Mighty Kids Meal (No chocolate milk), 6 McDoubles, 2 McChickens, No Fries. This is a typical experience at this location. I can name a single time I didn't have an order wrong at this time. It was for a Caramel Macchiato. You can absolutely count on this location to let you down 100% of the time. read more

I have always had nice experiences at this McDonalds! They are ready for you when you submit a mobile order and get it right the first time. Drive-thru line can be kind of long, but the location is great and the food tastes good. read more

Look at the reviews of this shithole restaurant. Wrong order and no one will answer to take accountability. McDonald's customer service is equally as shitty. If you want every facet of your order wrong and not refunded, by all means come here. Barf! read more

I've never written a review for a McDonald's before, but feel compelled to give this one a great review because I think it is the best McDonald's drive through service and food I've ever had anywhere in America. I travel a lot for work and family sports and routinely eat at McDonald's for breakfast, and only breakfast. I went to this particular location on consecutive weekend days. I've never had faster service or better food. I stick to the classics: egg mcmuffin, coffee, and strawberry smoothie, and they were done perfectly! I was surprised to see the bad reviews. The food was cooked perfectly and the coffee was the correct temperature and didn't taste burnt like some places. And, it was very quickly delivered all with a smile. After the first day, I went back to see if it was a fluke, but same great service and food. Now, I have never eaten there for anything but breakfast and never will because that stuff will kill ya, but you can't beat this breakfast! read more

This place is horrible should be zero stars. 10:21am on a Thursday they lost 3 customers in the drive thru because the wait was so long to place your. I tried ordering 2 egg mcmuffin, and I wanted the egg scrambled not round. It was going to be over 3.00 more for the sandwiches. Spoke to a manager George and he said since they are privately owed this McDonald's charges for the scramble. I have never in my 48 years, and I have been to alot of McDonald's NEVER BEEN CHARGED EXTRA FOR A SCRAMBLE EGG. I hope they continue to lose customers. I can't believe the manager couldn't make an intelligent decision to making a customer happy. read more

I use to go in every morning and get the same thing sometimes it's made correctly sometimes not. Recently I have decided to stop going because my drink was never made correctly which sucks because I work very close. I'm disappointed that they can never get my order right. They are not very social people poor customer service. I will get up earlier to go else where smh read more

If I could rate this a Zero I would this is the worst McDonald I've ever been too the owner should be ashamed of themselves. I visit this McDonald's often and everytime the same women in the window has a smart mouth and attitude and when we order she gets the order wrong still after correcting her my fried were old and when we ask for fresh cookie they just warm up old ones I fucking done with this McDonald I had to curse the women out because she thought hay arguing with me who ever is the owner of this store definitely needs to fix the rude racist employees and they messed up my food for the thousand time read more

McDonald's - This is what I bit into a fucking joke - Fast Food Near Me - Indianapolis, Indiana

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Friendly at every stop in the drive thru lane. Hello, Thank You, Have A Good Day. Those little words so easy to say yet don't often hear, mot only in fast food but every where. read more

If I could rate this place zero stars I would. Ate lunch there yesterday --4/6 of our party had food poisoning that same evening. Beware. Don't risk it for lousy food. read more

I found this unique little restaurant a couple of weeks ago and decided to give it a try. It looked a little flamboyant from the outside, a humongous oddly shaped "M" in a bright yellow with red backdrop - I thought to myself this looks more like a gas station than a restaurant but I went inside anyway. There was no sign that said "please wait to be seated." After 10 minutes of waiting for my server I went to the front of the restaurant to complain to a manager. I didn't find a manager but a person who didn't give me a chance to speak just said "what would you like to order?" I figured I'd cut my losses and not complain about my server never showing up so I ordered the 1st thing on the menu, literally, I ordered a "#1." I was blown away by how quick they got it to me - it's like they had already made a bunch of "#1"s in anticipation for a lot of folks. I took my meal served on a lunchroom tray back to my table only to find someone else sitting at my table. Again, I cut my losses and just sat at another table. I finally sit down to enjoy my meal and it was a lovely surprise. The #1 was like a club sandwich with burger buns instead of sliced bread and hamburger instead of turkey/ham - very new age indeed. It had a sauce that tasted similar to thousand island dressing and also very finely sliced onions that must have taken forever to slice - my compliments to the chef. All things considered, it's good to try new things and be adventurous - I'm glad I did and was. I recommend if anyone happens to be in the area to give this little place a try - it's a unique experience. read more

I only come to this McDonalds because it's convenient and close to home. But the drive thru is always horrible. My boyfriend was ordering his food and paused for two seconds and the person said the total and left. My boyfriend waited there to finish his order and the person was not cool about it. When we tried finished his order they cut him off AGAIN. So we ended up just leaving. They've also messed up my order and forgotten items in my bag countless times. read more

Very fancy branch. Has a lounge and a fireplace. read more

McDonald's - the front of a mcdonald's restaurant - Fast Food Near Me - Indianapolis, Indiana

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Worst fucking experience ever. I went through the drive thru to get some food around 9:30. I waited in the drive thru around 30 minutes and wasnt helped. I then called multiple times and there was no answer. When I pulled up to the window to see if there was someone working I saw the manager. I tried to get his attention. He ignored me. I even honked my horn and he ignored me still. He shrugged and told us to go read the fucking sign. There was over two hours left before close. So rude and unprofessional! I was here from 9:30-10:00 at night on July 4th. read more

While this used to be a great location it has really declined in customer service to the point of embarrassment. You also need to wash out for the overnight crew that pulls th old "cash only" skimming scam! This has happened on several occasions to me at this location the most recent this morning at 3:45 am (12-18-2015). When I pulled up to the drive thru window I was informed that they were taking cash only orders. I placed my order and nothing appeared on the drive thru monitor confirmation screen. Then when I pulled to the window the lady totaled my order on her iPhone calculator and gave me my change no from the register but from a cup! When I asked for a receipt she said there is no receipt because they are doing cash only orders because their credit card machine was don. I said I ain't using a credit card and wants a receipt for the cash I paid with. She said it wasn't possible and walked away. A second lady came to the window to hand me my order and I repeated my request for a receipt and was given the same speech that the credit card system was currently down and no recipes old b given and they only can accept cash. This is such a blatant skimming scam ripping off the business it was pathetic also this seems to happen regularly on this over night shift. The food and service are very hit and miss at this location, also the traffic flow has been crippled due to the blocking off of one of the exits onto 96th St for some odd reason. read more

This McDonald's is about 2 minutes from my house and I used to go to it all the time but the past few months I've noticed most of my orders are wrong and half the time they don't give you a receipt or ask if you wanted one. So you can't go back and get it fixed. I've had them miss multiple items in multiple orders or wrong orders completely I hate that I have to drive further since this one's so close read more

90% of our drive through visits result in missing items. We live very close to this place and have made the same mistake of going back over and over, we have 3 small kids. We tried ordering through the app this time thinking maybe we would get all of our food this time. After waiting 15 minutes curbside I went inside and eventually got my order from a confused staff. Guess what, still didn't get our fries. The worst location around by far read more

I've never been charged for hot water. I order a coffee and a hot water. I've always been charged $1.09 after taxes. Today My total wat $2.18. Juan (the manager) charged me for 2 coffees and tried to tell me that they always charge for water. McDonald's employees and employers are stealing from us now. read more

THIS particular MCDONALDS 10 Piece Chicken Nugget meal is over $7 ... why? You go anywhere else in the city and none of the other McDonalds restaurants are charging this much for the 10 piece nugget meals. Why is this meal soo much more at this location ? Nuggets, Medium Fry, and Medium Coke. Over $7. almost $8 if you round up... I wonder how many other meals at this location are priced up? read more

The service for this store was really great. I was just disappointed in my chicken nuggets.. I hadn't tried them in quite awhile but gave them another chance... the only thing that was sorta ok was the sweet n sour dipping sauce tasted great read more

I went to the drive thru to order some water like I do any McDonald's and the man refused to give me a glass of water unless I purchased food - never had a McDonald's refuse me water. **update** I went back to this McDonald's, still horrible. The drive thru workers were rude and the food was cold . Too bad, they're in a convenient location for me. But I won't go back. read more

Tried to go through the drive thru two people in the other drive thru lane ordered and pulled up before I was even asked what I wanted. I pulled away without ever even ordering. read more

Cashier who took our order kept sucking his snot loudly while talking to us. Went to get our drinks and ketchup and it was that infested.the muffin case also has gnats in it. Cashier blew his nose and didn't wash his hands. read more

Tried to go on a Friday night .. late but the signs say 24 hour drive thru .. both lanes closed with a cone ..tried to get a reason .. I got a finger wave .. nice customer service .. travel here a lot will never try this again read more

Clean, very fast service, eating area was much nicer than expected, and nicer than some non-fast food places I've been. Food was as expected, which is not fine dining. Pleasant place to sit and have breakfast. read more

Worst McDonalds Ever!! Not kidding every time I am asked to pull forward and I don't even ask for special orders

Being that this is McDonald's the food is generally consistent regardless of where you go. That's been my experience at least. So this is based almost solely on customer service. It was pretty bad. I went to the drive thru and the male voice that came through the speaker said, "Can I help you?" I had flashbacks of my older brother saying that same thing to me when I bothered him when we were kids. No "Welcome to McDonald's", no "Would you like to try our new (insert random diabetes inducing item)?", no "My name is "so & so" how can I help you today?" I stated the meal number I wanted and he had a very efficient way of asking what I wanted to drink. He literally said, "Drink?" Hmmm...ok then. He appeared to really not like his job. Or maybe he was having a bad day. In any case, the same quality of service continued when I pulled up to pick up my food. He literally handed me my food and drink and with his back turned to me gave me a half assed, 'Have a nice day." Then the drive thru window closed shut. Well then. Uhhhh...you too. Also, this was an unusually long wait for a McDonald's drive thru. McDonald's drive thru's are normally really quick. This was the first time I had seen a McD's tell someone to pull forward and wait. Apparently, after reading other reviews for this place, this is a normal occurrence here. Wait, I get it...this McDonald's makes every order fresh. No, seriously...maybe they do? Ok, stop laughing now. read more

This is the worst McDonald's I've ever visited. We ordered the mushroom angus burger, gourmet 3 piece chicken pieces, large coke & large order of fries........All the food was cold. Should have brought it back to the manager and complained, but we wanted to eat and get out of there. Wonder if it had to do with it being a a Sunday , around 7pm. read more

Paid for 2 vanilla ice coffee, waited for 17 minute and no one even started it. Employees wondering around don't know what they were doing. We got our money back and left. read more

I came in to get my food because the manager said it was ready. I said " Hi I'm here to get my " and the darkskin short girl with the bun quickly put my drink and bag on the counter and walked out without any eye contact or words. This hurts my feelings because I defended this McDonald's name so many time when people come to me and say its bad in there. This was my favorite McDonald's Donald's near my home now I'll find somewhere else to go. I was a loyal customer I didn't deserve to get her attitude and rudeness when I came in. read more

Quickest service McD I've ever seen. I eat lunch here regularly. However they are still working on the parking lot so traffic around the building is a pain unless you are doing the drivethru lane - its pretty good. read more

Worst McDonald's I've ever been too. There are two drive through lanes for ordering. Four cars passed through the other lane until someone finally asked me for my order. I mentioned to the person taking my order that that seemed odd - and she said that they were understaffed. On top of that, I found out after we got home that they had not included everything that we had ordered and paid for. Aargh! I will avoid this McDonald's from now on. read more

in a hurry, ordered bogo quarter cheese, large diet and afew other items. charged for 2 quarters and 2 large diets andmade 6 bucks. spend it slowly since you won't get nother nickle from me read more