Wanted to get a Shake but had to wait 10 minutes for the machine to chill. The staff is nice here. The restaurant looks clean. They have a outside seating area too. Update: machine not ready still after 15 minutes. Went in to get a refund. The manager was very nice. read more

See all

Slowest location ever. 15 minutes and still waiting. Couldn't figure out the kiosk. And went to the counter and no one helped. Mobile ordered it. And still waiting. Insane. read more

The store lobby was unclean, ordered at the kiosk; no receipt printed. Sat down at a dirty table but was hoping that when we got our order the person who delivered the order would see the food and sauce on the table and wipe it for us. (That didn't happen) When the food was brought, the worker didn't say anything, just dropped the food and left. Not very typical for McDonald's. The only good thing is that the fries were super fresh, just out the fryer and food was hot. read more

See all

The kids always love the happy meals here. This location does produce a good product, in a reasonable amount of time, and the overall quality is what one expects from McDonald's. Since they changed the lobby the feel is a bit more automated over customer welcoming. read more

McDonald's - Zootopia Happy Meal - Fast Food Near Me - Huntington Beach, California

So many times I have mobile orders and there's always a problem with it. Only solution for them is for me to cancel and redo it but refund takes a while to return. Every time I go inside I never see any employee smiling. They're all so unapproachable. Only nice people are the people to bring the food out for curbside orders. I understand it's a busy site and I don't mind waiting but the attitude is not helpful. I try so hard not come to this location but it's close to work and I only have a 30 minute lunch so imagine not getting my food during my lunch and going back to work hungry. There was this one time I ordered a plain cheese burger and just got bread and cheese. So many incidents but I keep giving them another chance. I guess I have driver further to other site. read more

This location is SLOW!! It never used to be this bad. Even a line of 4 people at breakfast took 10 minutes!! read more

See all

PATHETICAL. INCOMPETENT. OVERPRICED. just went here for the third straight day and ordered a sausage biscuit with egg and cheese. two times got no cheese. third time i begged them to add cheese and got one without egg. listen i know the ppl that work here are teens and uneducated adults but its not that hard to put three ingredient on a biscuit let alone get it wrong 3 times in a row. ALSO. this particular mcdonald's is like 20% more expensive than others nearby. WHY? it's not on the beach. it's not in new york. seriously f@$k off this mcdonald's. ambience is fine (just put this in here to meet all criteria for a post). read more

Cool Mc Donald's it's like a cafe and the food was good! Employees are nice. Good part that the place has a bike parking area. Mc Donald's is good! read more

This McDonald's is operated extremely poor and the employees have horrible attitudes. Do not use the drive through on the left hand side because they will not take your order until they take the right hand side numerous times first. The restaurant is extremely slow and you wonder if the food product is made to order but when you bite into the food you realize the quality is lacking. I live close to this McDonald's, less than half a mile, but refuse to patronize this McDonald's. I drive further to the McDonald's on Edinger. They actually smile and thank me for my business. Their food tastes better too. read more

The food is always good as always. I ordered Bacon Quarter pounder combo. Jackie the drive thru staff is very accommodating and very helpful. She made sure my request is met and she is so friendly. I really appreciate her. I'm giving her 10/10 service. Thank you Jackie. read more

They took our order really quickly and their fries are always hot. Its usually pretty empty inside. Kinda bland ambiance.

Just know if you leave an honest review about staff putting TRASH IN YOUR FOOD, you're going to get harassed by the MANAGER ALEJANDRA S. Instead of addressing a serious food safety concern, she responded with hostility and a poorly written message that lacks basic grammar skills and even more so professionalism. VERY concerning behavior from management. read more

See all

They took 20 minutes to give me my order and I tried to empathize with them because they were obviously confused and when we went to park our car and Alejandra came up and had a very nasty attitude when I asked for some ranch, when she was walking back I realized they had forgot one of my drinks when I asked Alejandra if she could bring me my drink she said "oh well they were giving them out at the window" with a very nasty and rude tone in her voice so I decided I'd go in and make a complaint to the manager and one of their other employee came up acting like they were the manager. Alejandra then corrected me and told me that wasn't actually the manger, when I finally got the actual manger and made my complaint she just apologized and Alejandra was still making slick comments behind the register. She is very unprofessional, and so is the other employee. they should be trained professionally. read more

I could not hear the girl on the microphone and I was sick and so placed my order when I got to the drive through register it was not accurate so,I told her this is not my order. She said well I asked you and you said yes. Then the manager comes to the window when they have to refund some of my money and also basically tells me well. She asked you and you said yes so I apologized. I'm sick and my voice is gone. I can't hear that well because of the noise and they still acted like it was my fault. So placing this comment online where is the customer service????? read more

To preface, I love McDonalds. But do NOT go to this location. All I ordered was a double cheeseburger. The drive thru line took absolutely forever and when I got to the front they couldn't find my order so I repeated it for them, then sat there for quite a while. When I finally opened up my burger after driving away it was dry and plain, they didn't put any cheese or condiments...on a double cheese. read more

This is a very good McDonald's location. The staff is always friendly and work hard to keep the drive-thru moving. Using the mobile app, I only use the drive-thru here. One time, I had a question out my mobile app with multiple items and a really professional and nice employee named Tom helped me out. He was great and explained how it worked! They really have a great team of employees at this location. 5 Stars read more

I ordered a plain hamburger at 8 pm. I received an inedible room temp hard puck between two pieces of bun.

Rude and intentionally misleading. Mcdonalds is constantly changing their value deals. It used to be buy one get one free mcdoubles. This has been updated to buy one get one for $1 on DOUBLE CHEESEBURGERS. Forgive me for this being confusing. This evening my fiance and myself ordered four mcdoubles assuming we were getting the deal. They don't give you the total at the speaker and when we received our receipt we inquired about the deal and the Manager simply said "no that deal is for double cheeseburgers". I feel basic customer service would have e been to give the order total at the window or to ask the customer if they'd like to change their order to double cheeseburgers to qualify for the deal. Easy to sat this will be the last time we visit this location. BYE BYE! read more

I am not one to write a review especially on a McDonalds however this is the third time the drive through has gotten my order incorrect. I don't eat McDonalds often but every once in a while I like a sausage egg and cheese McGriddle and a hash brown early in the morning. The past 3 times I have gotten the hash brown but no McGriddle. Have they forgotten the sausage? Yes. Have they give me bacon instead ? Yes. Have they given me a bacon egg biscuit instead? Yes. All while the wrapper is folded to say sausage egg and cheese Mcgriddle and I pay for a McGriddle. Also small side note my hash brown this morning was soggier than a wet sponge. read more

To the owner of McDonald's, you must hire people who speak English and understand English so we place an order through the drive-through we get our orders correct I don't remember the last time they got an order correct. I'm tired of getting my food getting home and it's wrong or catching it at the window and having to wait and they tell me to pull around and park and they bring it to me and they never do.. learn a lesson from In-N-Out. The people speak English. They never mess up an order. Can you guys just do something this simple correctly it's pathetic.. either do better or sell the franchise to somebody who will. But your employees must speak English for God sakes. read more

First off, I do not get the low Yelp rating. The restaurant is clean, the food is presented well, it's not overtly loud and there is an actual table service... What else do you want??? read more

We travel to Huntington Beach several times a year and this McDonald's is the most amazing anywhere in the country. It is always spotlessly clean and each and every employee is pleasant, efficient and kind. They are quick to respond when you walk in and quickly process and deliver your order. You can tell that the employees value their job because the treat customers with respect and consideration. read more

The place is designed to omit walk up orders. The app isn't working so I couldn't put in my parking number so I had to go in to get my order. While in there, the staff did all they can NOT to notice me. I want the only one in there. A man was waiting to order at the counter and was not attended to for a while, at least when I came in to the point I walked out with my order. Another gentleman walked and and received the same treatment. The staff was so close to is they clearly saw us. He eventually had to raise his voice so we can get some service. Of course the food was sitting there getting cold. I understand they are busy but not to the point that the front counter area is completely ignored. A sad and disappointing store to represent McDonalds. This place has a 2 star rating but I still considered them as they are in the area. Im sure the owner knows that customers are going there anyway and does nothing to improve customer service with the overpaid employees. The sad economic dilemma for the American taxpayer at the mercy of sub par service and no choice but to go there for a McDonalds that cannot provide simple human kindness and customer service. read more

A very burnt , overcooked double cheese burger . One bite and it went to the trash! Tasted like charcoal . Very burned. read more

McDonald's - A very burnt , overcooked double cheese burger . One bite and it went to the trash! Tasted like charcoal . Very burned. - Fast Food Near Me - Huntington Beach, California

The past 5 times I have been, they have been closed. Their hours state 4:00am-1am, I have been at 5:30am, 10pm, 11pm, 12am etc. and they have not been open a single time I went. The last time I went was at 10pm and me and 3 other cars were waiting for our orders to be taken for about 7 minutes. I pulled up to the window and I saw 2 lady's who shook their head telling me they are closed. I insisted they open the window so I could ask them about their hours and they ignored me and started laughing. It was very rude and I genuinely wanted to know if the hours were wrong so I don't keep coming when they aren't open, the lady opened the window and said "what" and then said they are open from 4:00 or 5:00 am (how do you not know the time?) until 10pm which is not what it says online. I never leave reviews but they clearly just close whenever they want, and there were multiple people trying to order. They were very rude and I will not be coming back. read more

They did a wonderful job making a quarter pounder with no pickles extra grilled onions and give me fries with no salt. Everybody was very friendly, the store was clean, and a quarter pounder disappeared before it had time to get cold lol! read more

Food is what you expect from any standard McDonald's. Service, well its trash. If you correct them on their mistakes they will take offense. Manager at this location on the night side will not help resolve any issues for the rest of their crew even when they are obviously struggling. Couldn't even get simple sizes correct. read more

Why does mcDonalds round up their sales tax? It's not much, just curious how they get away with it. Tax is 7.25% On my $5.18 receipt, the tax should be .37 = $5.55 read more

McDonald's - Receipt - Fast Food Near Me - Huntington Beach, California

Gross! I ordered a egg mcgross online. I m saying they because I said NOBacon/Ham. They added it anyway. It was the only $ I had for food today. So thanks McDingus workers who can't read. You made another homeless person starve today. Good work! read more

It's McDonalds. Bad thing... very little indoor seating (more like almost none) but more than half of the seating to be outside. Not a place to eat, surf on your phone and sit comfortably. read more

Cecilia is a terrible manager. When your employees make $20 per hour and the rising costs of fast food the least they can do is get your correct and if not they can make it right. I was on the fence about eating at this establishment and this interaction has just sealed my decision. read more

i asked for a sauce and when i got up to the window i asked for more sauce and it was the biggest problem because "she already gave me sauce" but when i got home i found out she didn't give me any sauce. i can't believe the employees would argue with me over 1 cent sauce, im not very satisfied and wont be coming here ever again. read more

They didn't wait on me. I'm a business man and decided to go to MD. Went in and waited at the counter. No one was there to take my order 5 minutes went by and then an employee said be right with you. I wanted another 3-4 minutes and an Uber eats person came in and they help her almost immediately. I left this crap service place. No food for me! read more

Visited this location at about 11pm on a Friday night and the service was so good I felt compelled to write a review. We got served going through the drive thru by Chucky, and he was so upbeat, courteous and professional which was such a refreshing surprise. Usually that late it's straight to business no chit chat just order and get your food, but Chucky really took my customer experience up with his professionalism and politeness. Ordered my food, got it served hot, fresh and quickly. It's so rare to see that kind of work ethic and I personally think it needs to be recognized when you see it, so thanks Chucky for the help and I hope you get the recognition you deserve. read more

The drive thru line has been getting progressively slower for the last few years. Its not worth the wait anymore. Not sure of the problem, but i wont be back. The one on Edinger is farther away but saves time. read more

Major NO. I sent a mobile order in and pulled up curbside for pickup. 30 mins later, nothing. An empty parking lot and drive-thru I decided to pick up on the drive thru instead. Guy on the box asked what I wanted and I said I was picking up an order and gave him my order number. He told me to pull up. I got to the window and he asked me "are you sure you sent it?" I said "yes, I ordered it in my mobile" this guy proceeds to roll his eyes and tell me "you gotta start with that then!" BRUH. I literally gave you the order number and you told me to pull up like you knew what's up -_-' How you gonna work customer service position if you don't even have the right attitude for it? read more

Words cannot express how horrible this location is. The people working today 12/30/2024 at 1pm were horrible. The manager hides in the back and slowly does the fries and it's almost impossible to get the attention of the workers. They also mark all the orders as ready on the screen so McDonald's doesn't know that they are not working. The place was also a mess with the trash cans overflowing and garbage all over the floor. I'll never come to this place again. The he drive thru also takes forever and once you get up front they ask you to pull up to one of the stalls and wait another 10-15 minutes for your food. They need to get rid of whoever is managing, because this is a JOKE. read more

We went on the 1st of January 2023 The fellow that took our order was pleasant, friendly and made sure we had all our order. He wished us a happy new year and send us on our way . We could not understand why this Mac Donald's had such a low review . read more

This location is very convenient to me and I head right over when I get a McD craving, but why should I bother to ask for my fries well done when you don't make any effort to cook them differently? As soon as I grabbed one, I get this (see photo). ARE THESE WELL DONE TO YOU? ... and yes, they heard my request because BOTH employees (when I paid and when I was handed my bag) repeated my order with the requested well done fries. SMH. Disappointed. read more

McDonald's - Are these WELL DONE fries to you??? - Fast Food Near Me - Huntington Beach, California

Food was amazing love the drink please go here love you McDonald's!!!!!!! Service was amazing. Ambiance was I have no idea. read more

See all