So it's a McDonald's. I get it. I don't love their food. It's all about my kiddo here and she doesn't care about anything but her McNuggets. For me, not a fan of McDonald's. This location though, is nice. It's new but it looks modern. Multiple tables with games for kids to play and as usual, the self-order kiosk sucks. The reason for the higher rating than usual is simply because I think I had the best quarter pounder ever made. Never had I had a burger from McDonald's and walked away thinking "That was delicious!" This, was! Good job to this location. As per the other reviews, no one had a bad attitude. Good customer service all around. read more

McDonald's - Cool screen showing the progress of your order. - Coffee & Tea Near Me - Hudson, Florida

We HAD to use kiosk. We're seniors and not very technical. Went to take a seat and could hardly find a clean table. Thankfully the food did not disappoint. read more

Very good double fit fillet sandwich except preparers must have been 10 pages away from the bun when they Assemble these sandwiches.. they were very crooked and hard to eat. Taste was excellent. Wish they took more pride in their work in assembly. read more

McDonald's - Double fish fillet sandwiches - Coffee & Tea Near Me - Hudson, Florida

Went here for breakfast a little after 9 today. It was busy but there were many people working. Went to counter, took a while to be waited on. Ordered, paid, did not get a receipt. Waited more than 20 minutes for my 2 big breakfasts. Finally went to counter to ask. I could see me food sitting on the prep table. Lady who took my order saw me and asked what I needed. I repeated what I had ordered. She saw the meals sitting there, bagged them and gave to me. Due to having waited almost half hour with my wife waiting in car, I broke my own rule and didn't check the order. Big mistake! Drove home, 15 minutes, and sat down to eat. Found that they did not include my hash browns!! Damn!! I was super pissed. Too far to go back, never got a receipt, like being robbed. Not the first poor experience at this location but this was most aggravating. Won't be going back. read more

Should have listened to the review, but this McDonalds happened to be the closest to the park I was taking my niece to. Got a simple 10 piece with fries for lunch, it was all cold, not sure if it was even under a heating lamp. Nuggets were stuck together, my niece throw one away because the skin tore off from being stuck to another piece. She a little picky though lol. Overall don't not recommend. read more

RUDE OLD WOMAN at the window didn't want to give us our food! ACTED PUT OUT because she had to help us when we ordered in the APP! Spent $20 on ONE meal, a sundae and a nuggets and we get a dirty look! She forgot our sundae, then only filled it half full! She gave us the wrong sauce too! NO salt on the fries! We WON'T be back to this location and we go to McDonalds ALL THE TIME!!! read more

Don't waste your time coming here Opened a couple years ago. Service inside is horribly slow. Twice in the past week they have closed early. I reported them but no reply from corporate. read more

The fries are divine. I totally recommend if you're looking to have a good day with your kids or just a good day with yourself and if you are vegetarian or vegan I recommend the house salads the amazingly good the burgers are absolutely outstandingly Well and we cannot forget that chicken nuggets the best thing I've ever put on my tongue read more

the service was bad , nicole was a real prude. me and my family came here at 5:22 am to dine in the dining room but the door was locked ???!!!!! we stood there for ten minutes knocking . nicole saw us knocking and left us there , so we went through the drive thru to inform the employee and a young man kindly told us to come back and he'll open the door. we go back to the door and it's locked for another 5 minutes before nicole opens with a bad attitude. she then says " she wasn't opening the lobby yet " but on the door it says 5:00 am it's open !!!!!!!! she said that the man that told us it would be open doesn't make the rules, and she wasn't ready . she the proceeded to yell a him very unnecessarily and instantly ruined my day! read more

McDonald's - a woman sitting at the counter - Coffee & Tea Near Me - Hudson, Florida

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I ordered a 10 piece meal and got 9 chicken nuggets and very few fries. I'm not sure if i would go again. read more

McDonald's - 9 chicken nuggets - Coffee & Tea Near Me - Hudson, Florida

Went and ordered on the kiosk for a double quarter pounder that came out to be $9.59 as stated on the kiosk, the kiosk froze after approving my card and taking my money and I wasnt given a receipt. I complained to what looked like a manager and he said it would refund in two days which is ridiculous I want my food now not in two days. I should NOT have to wait that long to get back my money or my food I left empty handed and a empty stomach. read more

Great building, great design except terrible handicap entrance. Two employees just stood in my way at the doorway while I was trying to walk my mother thru one small door, she has to use two canes. One team member offered to help hold the door, they just needed to move out of the tiny entrance area, the other was socializing with a friend and in our way. Kiosks were down, ketchup dispenser empty in the dining area. Had to ask the cashier for some ketchup, she had to search for it. My mother's sandwich was smashed down in the wrapper. My sandwich was fine, fries were fine too. Overall poor read more

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My order is NEVER correct! It's very frustrating when you pay for something and it's not how it was order or you don't even get it at all. This happens every time unfortunately. read more

I went though the drive through around 10:00 pm and I definitely have to say the line was out to the road and my order was specific. Typically this location never gets my order right, I come for lunch a lot but this visit was on point. My food was fresh, they specifically made my food the way I asked. And the employee Carlos was professional, and accommodating. Tried to leave a tip and he kindly declined. All and all even tho they were going through a late night dinner rush in the middle of a pandemic with limited menu options, my visit was great. But as for my visits during the lunch hour 11:00-1:00 they could be a lot nicer and the cook needs to listen when you ask for extra pickles or sauce. read more

Terrible service. Ordered 2 apple pies and was told they are cooking and would be 10min. pies never made. Went back to counter and manager gave attitude and stated she just got there. she had been there the whole time I was. Avoid this place. Always have an issue. take your business elsewhere read more

Sorry, but this is an unusually bad McDonalds. It was built recently and it is close to my house so I gave them several tries. At least three times I had to give up waiting in line at the drive thru. It just didn't move! Also twice when I made it to order, they were "out" of my selection. Being out of something is not acceptable for a McDonalds. Management needs to pick up the ball. read more

Click on this to see photo proof. I went through drive-through this morning. I ordered hot cakes with sausage and a hash brown for my daughter. My daughter opened the box to find a big clump of hair hanging out underneath the sausage. read more

McDonald's - Coffee & Tea Near Me - Hudson, Florida

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Took away the dollar menu. I don't know how McDonalds continues to compete with the "higher end" fast food chains. I find McDonalds to be overpriced for low quality food. Anyplace you choose to eat would be a better option. read more

This is the only McDonalds on the planet that can have a full drive thru and full parking lot and STILL SERVE COLD FOOD. Poor management!

Absolutely worst experience I have ever had in a Drive-Thru window. The girl on the other side was rude condescending and full of attitude when I asked the price of a 10-piece McNugget by itself I placed my order and her response was how exactly do you want it at which point I said no longer from here thank you and drove off I recommend if ever you go to this location and they are being abstinent tried calling the management I did but the phone number that was provided through Yelp is not the correct number so hence I cannot call and place my complain of discust in person And this is only getting a one-star rating because I can't submit it with no stars Yelp needs to change that so people can accurately get a descriptive of an establishment. read more

The order taker was very friendly and read back the order to ensure accuracy. The "manager" Mercedes, who worked at the second window did not greet us nor make any comment but hand a bag of food out of the window. I asked for a side of ranch and was met with a reply of "we don't have any". Mercedes then turned around and walked away without making any attempt for a resolution or offering an alternative. Furthermore, a sausage burrito in the order was missing which caused us to drive back to the window. I did not see anybody within view so I honked my horn one time in order to gain someone's attention. After a few moments I observed Mercedes walk past the window near the ice cream machine (however she was not obtaining an order). It should be noted there were no customers in the drive thru at this time. She then walked past the window again where I honked my horn a second time and she continued walking past. I waved my hand to garnish her attention, which met with negative results. A younger gentleman who was sweeping the floors came to the window and I informed him of my missing burrito. He apologized and retrieved the burrito. Mercedes blaintantly ignored me, appeared disgruntled and had a negative attitude during the entire encounter. I contacted the store (#36729) to discover who this rude employee was and I learned she was the manager! I'm appalled that she is designated as a leader within the McDonald's corpororation. Mercedes apologized over the phone for her rude behavior, but it was uncalled over and unnecessary. I did not deserve that treatment. I was however, satisfied with the taste and freshness of the food, so I commend those who cooked the foods on this evening. I also want to recognize the young gentleman who observed the poor leadership of Mercedes and resolved the issue to include an apology. read more

An employee who didn't know the shake machine was/still is broken. An employee who was surprised I wanted a refund for the shake I purchased but they couldn't provide. A supervisor who processed the refund but never apologized and appeared to be annoyed with me. A location that won't receive my business again. read more

Travis on night shift who works the drive thru is awesome and clearly communicates what the customer is asking for, but it seems that his colleagues don't share the same enthusiasm to satisfy the customer since my order is always messed up. Travis should be the model employee that others should follow. read more

I won't be going to this McDonald's again for a long time. I have had food that is overdone (buttermilk chicken fingers) sorry out of honey mustard, sorry no biscuits excuse was the truck hadn't come in. I understood during the hurricane but not now. We are past that so get your act together. read more

Bad service. Slow drive thru. Go inside and the cashier is complaining about how much he gets paid. You must repeat your order multiple times. For as many people on their teams they are slow and have no consistantsy. They make ither McD's look awesome compared to. read more

Horrible, this place is a travesty. I have tried to get food there three times but walked out each time after waiting each time for 15 minutes. Don't pay at the kiosk in case you want to just walk out after waiting. I don't know how slow they really are because I have yet to have the time to actually wait. Horrible. Go down the road to burger king. read more

If you want to wait 20-30mins for oatmeal, 2 hash browns, and an orange juice this the place for you. 1 person covering the front counter and the drive through window is genius. So someone forgets to schedule staff for the breakfast shift every day since they opened. Also they will not hire kids still in school to work there. Given that location multiple opportunities to get it right but just horrible. McDonalds needs to change its saying to "Sorry for the wait" cause that's all it seems like you do there. read more

Horrible customer service. Yes the food is usually fresh but EVERY time they try to hand me a cup covered in soda, half the time the lids fall off and o my every now and then do I actually get all the items I order. read more

Should of never been built.the employees mess up on orders i get where i rather eat at BK then there.No one is nice. And you get road rage in drive thru lol read more

The worst restaurant I've been to. Ordered a fillet of fish meal in the drive-through wait 10 minutes to get to the cashier window the order is incorrect and they have me pulldown to the weight window. Waited 20 minutes for an employee to come to the window and says they will be with me soon. I look up the telephone number and call the restaurant and the manager answers and brings the food 25 minutes later. I obviously requested a full refund. Will never go back. Whoever owns this place should shut it down!!! read more

THE worst coffee I have ever had. It is so weak it's like drinking colored water...VERY disappointed

Yuk! Just yuk! Mickie d's needs to give it up! They have LONG since lost that zing that made them a dining choice

Awful McDonald's! Went through drive through and they completely screwed up my order. Ordered sweet tea and got unsweetened. Ordered two double cheeseburgers with extra cheese and no pickle and got one double cheeseburger with pickles and no extra cheese and didn't even get the other burger (although I paid for the other and paid for extra cheese). Fries were cold with no salt. Rather than driving back there, I attempted to call them. Either someone is on the phone for over 30 minutes or their phone is off the hook. Calling corporate. read more

Ok,so don't get me wrong,I love McDonalds.But it depends on what time you go to this one. I just went recently last night to eat in,and the workers seemed to be more interested in the drive-thru. I stood waiting at the register (as well as people behind me) for almost 20 minutes until they finally took my order.The manager was rude and was yelling at the staff for not working when they were doing the best that they could do while she was sitting down doing who knows what. I do not recommend. read more

I want to start off by saying I really like Mc Donald's as a company. They are a large American company that has helped employees millions of Americans over its lifetime and usually they have had good customer service, that said I moved down to the Spring Hill Florida area about 5 years ago since than I have had to call the Oakbrook Illinois office and complain time and time again as these stores from this franchise owner are the worst managed and run stores I have ever been in consistently. Today when I went in this location I saw they were busy but not swamped employees were moving around but no eye contact or greeting finally as I stood near registers I asked a female employee which register is open to take cash (as I was paying cash and would have to go to a register not a kiosk anyway) the employee told me what register was open. As I waited for her to finish putting a cookie in another customers bag she walked right by me and went back to the kiosk (I was still standing at register) she says sir sir I can help you back here at kiosk I looked back and said I'm paying cash I don't want to be a ping pong ball I prefer just to do it at register (if I wanted to use kiosk and wanted to pay with a card I would have done it myself didn't need help for that) she than said sir we have to take you here I said but it doesn't take cash correct she said no it doesn't I said so let's just do it at register she said I can't we are told that I have to take it here. At this point I was done with deciding to eat at this location today it is so sad that a customer can't be SERVICED in the manner that is respectful and proper no need to lead a person back and forth from register to kiosk from kiosk to register, why would you refuse a paying customer service and not want their money all for a decision that might be fine for card paying customers but doesn't make dice for cash customers. I have a feeling that this franchise owner has decided to get rid of customer service and instead of having human interaction we will all just go from our phone screen to a kiosk screen and back as they want to have less employees to interact with me and intern they will not have me to interact with their employees, at least in this franchise owners stores in the Spring Hill Fl location at least Chick Fil-A will still give me customer service with a smile. read more

this mcdonald's was the most high tech i've been to, but probably one of the rudest employees. the supervisor seemed nice but questioned us whether or not we got water in our "water cups" we did, but she was nonetheless still rude as hell, i will never return here because they embarrassed me and my family. don't go unless u want to be treated like you're less than them. read more

Horrible service everytime.....dirty most of the time...so sick of giving this place a chance! ! Horrible

This is the worst run McDonald's ever! The drive thru sucks! It is slow and they never ever give you the correct order! I live on county line road and go there often ! Well I won't be going there anymore! I even call and complain and they say well we are not serving breakfast any more SORRY! Well sorry for you won't be back! read more

Quite literally the slowest "fast food" I've ever seen!! I've gone quite a few times out of convenience, but this is ridiculous! I've figured out a formula that will let you know how long your order will take. For every item you order that equals one minute, but for every vehicle in front of you that doubles your order time, and it can be doubled many times! So let's say you're ordering 5 total items, that means it'll be 5 minutes, but you have 3 vehicles in front of you. 5*2*2*2 That means it'll take close to 40 minutes to get your order! I mean it's a rough guideline, but I've waited close to 45 minutes as the only car in the drive through when I ordered 10 items one time, but they've become slightly faster in recent weeks it would seem. Oh, one other thing to add, you'll never be able to order their shakes... Every time you do they'll claim it's their machine that is broken or down! They've been saying it since week one, and every now and then it works, but the only way it'd break down that much is if they didn't clean it properly. So I would avoid having shakes here! It's still McDonald's food, and It tastes like McDonald's. So yeah, that's about it. read more

wow, got order wrong three times on same visit...i don't think they will even read this review or care...bc they are Big McDonalds