$34 down the drain. How can they send out an order for two hamburgers--without a hamburger? One of them costs $20, and that's the one that's missing; all I received was a single $10 hamburger, two drinks, and two orders of fries. I called the restaurant the lady in the phone was rude, and they referred me to Uber Eats; Uber Eats isn't responding either. I have to wonder: how can people work in a restaurant and send out just one hamburger when the order was for two? Are the drinks supposed to be dinner? Without a hamburger? This is unacceptable, mcdonalds in 1587 Shawano ave read more

Me and my friends were in three different trucks and ordered all separately. I ordered a small fry along with cookies and two cheeseburgers and got everything but the small fry. I pulled away from the curb and realized I forgot my small fry so I turned around and went back into the drive-through to claim my fry. No receipt in the bag, I was left with no proof or anything of my food, and the lady had it in her hands behind the service window. I explained to her that we asked our friends to grab our fry, but they didn't allow that so we came back around through the drive-through to claim our small fry. The ladies then brought out her manager who is wearing a red shirt. Who has explained that this has happened multiple times today (This is not our fault) And claimed we ate small fry in this little amount of time we had to eat it. The two ladies were screaming at us, saying it was our fault when we had no receipt no evidence of what we bought. We had to buy another small fry previous from the one we didn't get. Additionally, there was workers in the front with McDonald's uniforms that are supposed to be preparing our food smoking WEED in the front of the building. Overall my experience was absolutely awful and the worst one yet as a high school student. The manager was a girl with black hair and she should be ashamed of her customer service. Would NOT recommend and the HOWARD location is amazing. read more

Went through the line in the drive through order everything got to the window the lady didn't say anything to me I was very polite and said thank you for everything drive away looked in the bag and there was no small fry i ordered. So I texted my 2 friends behind me to ask for the fry and they told them no so I go back through an I said can I get my fry that you forgot she told me to pull ahead and I had to talk to there manager about it. She asked for my recipe for one never got one she calmed I already got it and ate it and wanted another one but I literally looked in the bag and went right back through. She was rude asf calmed that this happened 3 times that day but yk if you guys would put the recipes in the bag maybe it wouldn't happen so much anyways had to pay for another fry bc they didn't believe me so ya don't recommend horrible service not happy people and people smoking weed in the front DO NOT RECOMMEND!!!!! Go to the one in Howard much better service!!! read more

The lady at the drive-thru on 12/29/25 at 9pm was utterly rude and disrespectful. I've been to McDonalds many times and i've never had anyone fail to tell me my order total, throw my change on the ground, and refuse to say thank you; or say anything at all. No apology, no thank you, nothing. Terrible service for just a sandwich, fries, and nuggets. I would highly suggest that this individual not be staffed at the drive-thru window, or for other customers to avoid this location for a while before this miserable woman quits. read more

The worst service, aggressive workers do not respect the restaurant's hours and insult the customers, they attacked my daughter because we were eating inside, the workers raised their voices at us asking us to leave the restaurant, they turned off the lights and spoke badly, the schedule said they close at 10 p.m. and we ate at 9:15 p.m. It is not advisable to eat a hamburger with the family, it is very sad that the workers do not respect the service hours, the worst thing of all is that they attacked my 17-year-old daughter. read more

See all

3:58pm McDonald's Mc Donald's store #91 1587 Shawano Ave Green Bay WI 54303-3218 Ordered a buy one get one free qrtr Pounder with cheese(2): No mustard, extra pickle and extra ketchup and regular onion alone with a large Diet Coke. I have written and complained a month ago b/c of the wait time for someone to contact me after I left a negative review. No one ever contacted me. Here I am again 11/15/2019, Six at the drive thru line. Got food at 4:08pm. That is not fast food. Thankfully I did not have to pull over to the side like 3 other cars ahead of me. That is what happen to me last time and I waited close to 20 minutes for two Egg McMiffins in the rain. No apology and I got to my apnt late. Take a look at my pictures I will post. I asked for extra ketchup, extra pickles, reg onion, and no mustard. I don't get the training at McDonald's? If u just ask for no mustard you get maybe 1 or 2 pickles at most and a drop of ketchup. Is that normal? Typical or quality of help. Sometimes they get it right? But few and far between. If u ask for extra pickles: instead of getting 4-5 pickles & get a little pickles in each bite and ketchup, they threw a handful on top, drowned the qrtr pounder in ketchup and threw another pile of onion on it(I didn't ask for extra onion or a pile of it on a leather burger). Also noted, I know for a fact these patties were cooked b4 I got there and sat under a heat lamp. Both patties were dry and looked burnt and were cold and hard as a rock. Like eating leather. This is the second time I have gone to this place and will never go and waste any money here again. There is no consistency. And when u complain, nothing is done or changes and if u complain online and do a survey, you will not get contacted by management. Hey: 9 bucks is 9 bucks. A 5 year old could make a better burger than this in a cooking class. Make sure you look at the pictures I posted. And please don't tell me: "You asked for extra pickles and ketchup"! I did not ask for a half bottle of ketchup and a handful of pickles in the middle of my burger and a pile of onion. Or a piece of leather. Gross. Make sure you look at pictures I hVe attaches that I took in a parking lot on my way home after I stopped. read more

See all

3 stars are for the Fries. This chicken sandwich is abysmal. The $1 chicken on value meal is way better. That says alot right there. Go to Chill fil a, popeyes or kfc. Trust me. The outside is soggy and has no flavor. I'll patron the competition for my chicken sandwich fixin. And what is up with the sandwich bag graphics? I recognize the pickle on it, but is that supposed to be an abstract if a piece of chicken? As a graphic designer, I found the bag to be an after thought. read more

McDonald's - What is this orange amoeba graphic element on this bag? - Fast Food Near Me - Green Bay, Wisconsin

See all

They never leave the sauce I ask for in the bag. How hard it is to read a screen? And theybwant more pay?

They f*ck up my order every single time I come here, I asked for no ketchup extra mustard and no onions, all there is on it is onions and wiping them off took out the cheese , thank god kwik trip read more

McDonald's - I said no ketchup no onion extra mustard. Every single time I come here they mess up big time and take forever for no reason - Fast Food Near Me - Green Bay, Wisconsin

The most important thing to notice is that it's a McDonald's so you shouldn't expect much. But what you should expect is a business that advertises as 24/7 is Not actually 24/7. I live two blocks away from this McDonald's location and without a doubt I'll come here often between the hours of midnight and 5 AM. It's a sad fact that most often I have to go all the way over to military Street because this location is closed because their drive-through isn't accepting orders. Because they put out hazard cones stopping people from going to the drive-through. That's totally fine but if you're going to advertise 24 hours have your drive-through open 24 hours. That's my only grievance read more

I firmly believe that no McDonalds is worth anything more than 3 stars, but that's only because it's so mediocre. It's the standard for fast food, it deserves no more than 3 stars, no less. Unless you don't even read the order correctly or listen to your customers when they tell you no onion. I don't know what you're paying these people for, but it's not for even mediocre food, it's just shit. And how do you not have the dining room open, it's 2022 read more

This McDonalds was mediocre at best. Cold fries, rude window attendant that sighed heavily when we asked for a carrier for our four drinks. The burgers were of okay quality I ordered a number two and at least they gave us ketchup for the fries this time. If I could do 2.5 stars I would. There are better locations to stop at in the area. read more

McDonald's - #2. - Fast Food Near Me - Green Bay, Wisconsin

I went through here and ordered my food and ahead of me they gave other people my food like hello??? we are in a panini and you have to take covid precautions. read more

do not go to the McDonald's on Shawano Avenue tell tell you place your order on their mobile app I did and I told me they never received it in their system it took me two hours from can I place the order at 9 a.m. today to almost 11 a.m. to get my order read more

Always get good food at this McDonald's. The frenchfries are always hot and not too salty. The drive thru is fast and they are usually in a good mood. This place has been there for a long time, I can remember going to it as a very young child. Hope it's there for a long time to come. read more

I was so pissed... me and my nephew and his girl went thru there and i order a quarter pounder with cheese meal (large) my nephew ordered double cheese burger meal (medium) and his girlfriend order 20 piece chicken nugget with two sweet and sour sauce and two bbq sauce and it was cool payin the guy was awesome then i pull up to the second window to get my food and he gives me my drinks one (large) one (medium) then he hands me the bag and i asked if it was all in there and he said "yea" and i said "are you sure?" He gave me a smart ass look and just shook his so i take it and my nephew checks it. No sauces at all and two medium fries so i had to go around and park and walk in the manager corrected it in a polite manner but just the look the kid gave me made me so mad! read more

Great service with great management. Fries are almost always hot and very fresh . Sometimes burning hot .

Came here for mostly fries and a cheeseburger happy meal. Couldn't get the fries changed to a large size in the meal so got an extra large fry bc I really wanted fries. Both the large fries and the meal fries honestly sucked. Not warm or crispy or squishy. Not to mention they taste like NOTHING. Most are so hard that when I try to squish them they don't budge at all........ Why would you serve fries that are so old that even the employees wouldn't want to eat them. NASTY. I know it's 3am but don't be a douche. Cheeseburger was good and the Mario toy was cool. read more

Not so good drove off when I was second in drive thru got to place order and was told no credit card are expected ok I can deal with that only ordered two bacon egg and cheese biscuits pulled around and waited 20 min only was one truck ahead of me the whole time really that isn't protocol I am sure I did fast food for many years even car behind me left before I did read more