Absolutely horrible experience at this McDonald's. SLOW doesn't even begin to describe it. The employees act like they're being forced to work here against their will--no friendliness, no urgency, no professionalism. While preparing food, they're on their phones, and if you ask for anything, they snap at you like it's an inconvenience. Customer service is nonexistent. Definitely won't be coming back. read more

Staying in Grandby to see the Rockies and got in a little late but was looking for a quick bite to eat. McDonald's was the only few places open. Saw the 2 star rating but also saw the two recents positive reviews and said what the heck and gave them a shot. We weren't disappointed! Food was hot and fresh and the best McDonald's food we've had in a while. Service was pretty quick and the lobby was clean. Great job guys! read more

We almost avoided this McDonalds because of the terrible reviews. Used the drive thru and got a sundae and a shake. No problems. Ice cream machine was working and the staff was extremely friendly. Some people just write bad reviews because they suck. read more

This is the worst McDonald's I've ever been to in America, I'm from Alabama, just moved here and I've been to this McDonald's three times, unfortunately this is the only one in the area , they are slow, very rude, food is always fucking cold, whoever is over this store needs more training because they absolutely suck!!! The manager on duty clearly had an attitude, spoke very rudely, it's not my fault your store is poorly ran! Do better! read more

Me and my buddy's came in at night and the fries were really hot and fresh and we got our food fast! And to add to it the service was great, she even asked if we needed anything else. read more

Worst service ever stood in line for 10 minutes while the manager and 2 other employees stood with their hands on their waist by the fryer.

Live in Grand County and travel extensively. We occasionally try to patronize McDonalds in Granby. WORST EVER! Some dude with a dog knot for a hair style never wears any type of head covering! Big Mac with a side of hair follicles and dandruff at no extra charge? Yuck! Today we crossed our fingers and pulled into the slow....slow drive thru. Dude took our order. Before we could move a chick says,.."Be with you in a minute". Hmmmm....??? We eventually got to the pay/food window and the chick says," Sorry...I didn't get your order. I can't take your order here....YOU'LL HAVE TO PULL AROUND AND GET IN LINE AGAIN"! After giving them the 'jailhouse salute' we drove 15 miles to Wendy's in Fraser Colorado. Don't waste your time or money at the McDonalds in Granby Colorado! read more

It's a legit McDonalds and I enjoyed it. I never review fast food based on cleanliness of the lobby. Accuracy of the order and freshness of food is really the only thing I expect and this location met those expectations. read more

I had high hopes as it was super cute and modern from outside. Pros: very clean bathrooms Pretty view if you want to sit outside Cons: an alarm was going off the entire time we ate our meal. My qtr pounder had clearly been sitting and was stale. Fries were cold. read more

Like what previous post have said, our didn't get right and dirty store, bathroom and eating area read more

McDonald's - a cluttered counter in a fast food restaurant - Fast Food Near Me - Granby, Colorado

Why any one would take time to review McDonald's is beyond me. I guess that was too short to postso I will just say nothing else read more

Worst McDonald's by far. They were VERY RUDE and missing half our order. They had 0 patience when we were ordering for us and our kids. Seemed very annoyed when we had to add more to our order at the window because she kept cutting us off while ordering at the speaker. read more

This might be the worst McDonald's experience I have ever had and would not recommend going here. I placed my order with my friends and the fries I got were visibly old. The woman that waited on us had no idea what she was doing and had no help, if she happened to be new. My girlfriend went to order and stood there for about ten minutes and never had even an indication someone would take her order. After standing there for ten minutes she left to get Subway next door. I do not expect a lot from McDonald's considering their reputation, but this was so bad it warranted a review. read more

Absolutely ruined my night. Waited at the drive thru window for half a century before someone finally took my order. After telling me that they were out of all the items on the menu that I wanted I settled for a sweet tea. Ready to cry I came up to the next window spurred on only by the thought of salvation from my drink. I was then told that they had neither sweet nor unsweetened tea before breaking out into tears and driving away without another word. My friends fries were ok tho. read more

A group of friends and I came around 9:45pm. The DENSE lady at the front counter messed up every single order. She was also VERY confused every time we attempted to get the order corrected. After each said attempt our food still came back messed up. Slow service. Over charged us. Food was old. i.e. (bread and meat) Also, very rude and talked mad shit in the back of the store. I HIGHLY recommend saving time and money and never go to this location. read more

I live in Granby and 9/10 times when I go through the drive through, I am asked to wait in the parking spaces for my order. I would understand if it was a large order but it's usually only 2-3 items off of the dollar menu. This time the person delivering the food didn't know which car, in which parking space, had which bag. I was asked to dig through the bags to find my own. I'm pretty sure it's against health regulations to ask a customer to go through another customers food and then still serve it to them. If I wanted to park I would just go inside. With that said it defeats the purpose of the drive through! read more

This McD's has the friendliest people working the drive thru. Each time we went through they were smiling and friendly and had nice manors. Different from many drive thru windows. read more

Sorry service don't get orders right and when you finally get your order it's cold wouldn't recommend granby McDonald's winter park McDonald's is better read more

I go here often. The people are nice but the drive thru is very slow. My daughter loves the strawberry pie but you can't get them. Ever. They say if they make them and don't get sold they have to throw them out. Seems like if you aren't going to have an item you should take of off the me. UPDATE- still no pies....TAKE THEM OFF THE MENU read more

The service here was super fast and friendly. The staff made an accommodation for my father-in-lay, who is a vegetarian without any hesitation. This is the perfect place to fuel up on breakfast before you start your day. read more

Never get sauce that I order. Maybe 1/10 times I actually get the sauce put in the bag! Come on!

Slow slow slow. Started training an employee right in the middle of our order. We would have been better off in a sit down diner. It would have been quicker read more

This was the worst McDonald's meal I've had in a long time. Everything was cold but we had to wait on it so my husband didn't want to send it back. Is there a way to give no stars read more

Had breakfast here and honestly had the best egg mcmuffin I've ever had - so good I got another one. Friendly staff - will go back - still love their coffee!! read more

Worst McDonald's I've ever been to. We stopped here after a day of fishing at the lake to use the restroom and get two frappe's. Twenty minutes in line for the bathroom as its a single use. Fifteen minutes I stood at the register to order while the cashier told me four times one more minute. After I finally ordered, it took them another ten minutes to make the drinks. I watched people who ordered after me get their orders before I did. Made the drinks wrong but at that point I was so frustrated I just left. Ridiculous. I will never return to this location again. read more

This place needs little work. Not very clean need better management. Shake machine broken. Disappointed.

This store constantly gets my order wrong. The manager has no clue how to handle customer relations, let alone train a crew to make burgers. Worst fast food in grand county. Save yourself the trouble and eat elsewhere. read more

If I could give zero stars I would. They gave us 3 wrong drinks, spent way too long in the drive thru because they didn't have enough people working it, and they kept our card after we paid. read more

worst mcdonalds ever they have gotten my order wrong the last 5 times i have gone there. i have been over charged the last 3 times i ordered there. i would rather drive to winter park to eat at there mcdonalds than the granby location ever again. read more