If you select "Table Service" there's a 50/50 chance they will actually bring your food to you. When they don't, my food is usually close to room temp and my soda is flat because they had left it at the counter without my knowledge or changing the order status on the app, which is where I always order since there are no cashiers. They are understandably very busy but sometimes I feel that the employees are avoiding me and I have to wave them down for a good 5 minutes to ask if they can give me the sauces I never got or if they may open the restroom. Sometimes they give me the wrong beverage, which is probably because they put all the orders right next to each other and so the drinks are bound to get mixed up. I could tell I was given regular Dr Pepper instead of Diet today. My mother's coke tasted as if it was mixed with something else, Hi-C most likely. The food itself has always been good quality. I do enjoy how spacious this location is and most of the employees are very nice once I get the chance to interact with them. read more

I would have to say this is one of the biggest McDonald's visited in recent memory. There's plenty of parking and I ordered the the kioso, two small fries and a double cheeseburger. The place was super clean and you would need to ask a staff to unlock the restroom door for you and you would also have to ask them to re-fill your drink as the drinks station is not available for self-serve. Customer service was great and staff was friendly. read more

I came by to get the new Big Arch which was a limited time offer. It is the first new burger from McDonald's in a long while. I thought it was fine. I wish it was a permanent item. read more

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I was dealing with Jovie. What an amazing person!!! She went out of her way to help me. She has outstanding skills. I highly recommend this McDonald's read more

I've never reviewed McDonald's before, but this one in Glendale is connected to my Kaiser medical office and it is immensely huge! The parking structure kind of sucks but I noticed a bunch of business workers and students actually working and there's the most amount of community tables in separate tables for you to be able to sit and work here! Mainly why I'm reviewing is because it's a huge, the biggest McDonald's I've ever seen! read more

McDonald's - Inside - Fast Food Near Me - Glendale, California

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I was passing by this McDonald's and decided to grab a quick snack so I got an M&M McFlurry through the app. The staff were really friendly and nice, which I appreciated. But, to be honest, they could have added more M&Ms there were just a few on top and bottom, and it felt a bit skimpy. Maybe the person was new or just having an off day, so I didn't say anything since I was in a rush. Overall, though, it was a decent experience it was fast, convenient and just a bit of a letdown on the toppings this time. read more

McDonald's - Fast Food Near Me - Glendale, California

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Here's an updated review for this McDonald's location in Glendale. They do have a row of kiosks that you can utilize to order your food. I believe there are six here. This can definitely expedite the process because it can get pretty busy. I've been here before in the past when there wasn't and there was a bottleneck for sure. Years ago prior to renovating they used to have creepy mannequins that used to be on display here in the restaurant but hopefully they're somewhere In a new home. They were pretty cool but creepy. For this location, they do not have the fountain machines out in the open. So I'm not sure whether or not you're able to get refills with the team. I got my drink to go so didn't have the opportunity to try it out. Another thing that I noticed is that this restaurant is huge. There's a lot of places to sit and enjoy your food. This is a convenient place to go especially if you're working nearby. There aren't that many food options otherwise. read more

I normally don't post things like this, but I feel it's important to share my experience regarding customer service at this McDonald's. Unfortunately, I've had repeated negative experiences with the management team at this location, particularly with Claudia and Aileen. On multiple occasions, they have handled customer concerns in a very unprofessional manner -- showing frustration, raising their voices, and even responding rudely when orders were incorrect or incomplete. Instead of resolving situations calmly, they often escalate them, and go off on you in Spanish curse you out, which creates a very uncomfortable environment for customers. As managers, I believe patience, professionalism, and communication are key, but unfortunately, these qualities seem to be lacking here. This has not been a one-time occurrence, but a repeated pattern of behavior that many customers have experienced. McDonald's is known for its service and consistency, so I truly hope upper management takes this feedback seriously and provides the necessary training and support to improve the customer experience at this location. read more

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Mirror mirror on the wall, whose the fanciest of all? Bring them fancy pants right here. This by far is the fanciest McDs I've ever seen. Lots of fancy seating. It also has the craziest drive thru that circles thru the parking garage. Not the easiest drive thru to navigate. There are a few kiosks to order from. In my opinion are hard to navigate. There are also a couple of cashiers. The menu is digital which I don't like because the screen keeps changing. There is no playground here. The icrecream machine was down. Happy meal toys and cups were sold out. 3.5. It's McDs. read more

McDonald's - Fast Food Near Me - Glendale, California

Ordered from the kiosk. Waited more than FIFTEEN (15), no joke, actual excruciating real minutes only to receive the most watered down Dr Pepper in all of existence. Basically a La Croix version of a Dr Pepper. This location is quiet and relatively clean, so half the star is for that. The drive thru line is always long. They have free parking for customers behind the building (also where the drive thru line is), which is the other half star. I can't imagine how long your lunch break would have to be to both wait for and eat your food here, if it takes them 15 minutes to pour a fountain drink at 3pm on a Tuesday. They must be understaffed. read more

This McDonalds location was clean. No trash on the floor, seats were clean. I placed an online order by the time I got there my order was ready. Unlike other McDonald's locations, my order was placed on the counter. In the other locations, I usually need to ask 3 people or more, if my order is ready. This was not a case for this location which is the reason they got another star from me. Overall, great and fast process. My drink tasted really good, not too sweet which was great. read more

McDonald's - Fast Food Near Me - Glendale, California

Do not go to McDonalds ever. I got food poisoning at this location 0 stars. Chicken war cooked. Horrible Tastes like nothing.

Every time ordering food at this location something is always missing so basically they charge you for the item and you get the you paid for .disappointing ordering food over at this location read more

Every time I order food from this specific McDonald's the food is cold the orders are wrong and they always forget an item. I haven't ever had a good experience at this location. This has gotten out of hand. And when I call to complain they give me attitude. This has got to be the worst location by far. read more

Can't go wrong with Mcdonalds or Mickey Ds for short. They have always been a staple for.me growing up. My go to is the Mcdoubles. I love the Mcdoubles. They taste so good, its something about them. There coca cola compared to other fast food places is not comparable. They must put extra syrup in the soda or have a magic potion or something because its the best coca cola I have ever tasted. Eat at Mcdonalds for some mouthwatering food. Service was awesome and the place was clean and up to date. read more

Terrible experience at this McDonald's. The parking attendants (Oscar and Carlos) were extremely rude and even threatened to tow my car, despite me explaining that I was going inside to eat and could show them my receipt. They argued over the parking time limit -- 15 minutes, 30 minutes, while the sign clearly says 1 hour. The manager(Mika) wasn't helpful either. My family and I used to come here often for breakfast and lunch, but after this, I will never return. Completely disappointed. read more

McDonald's - Sign - Fast Food Near Me - Glendale, California

Bad food, prices and service. So many better options out there, do yourself a favor and stay away for your own sake.

Employees don't know how to take a order, kiosk isn't working right. Avoid this location.

I came in here around 9 pm ish on a Saturday night. The drive-thru is as busy as it gets. Good thing there is such a thing as McDonald's app. We ordered our nuggets and fries on the app. Then we decided to just pick up on the counter as opposed to waiting in the drive-thru line. Inside was a spacious and modern McDonald's. There are plenty of seating choices. There are also restroom facilities available, but you'd need to notify the staff first so that they can buzz open the doors. This location encourages patron to order via the self serve kiosk and then wait to pick up the food at the counter. Overall we had a pretty good experience, consistent of any other McDonalds. I was impressed with how luxuriously spacious this specific location is. There are also plenty of parking spaces in the structure and they do have a 1 hour limit to dine. I guess that's just because of how busy the area can get during the day? read more

I visit the McDonald every so often for a quick mobile on in the morning and every time it's the same issue. I show up with my phone in hand at the pick up kiosk with my order number ready waiting for someone to at least acknowledge that I'm even there. But instead I just get stared at. I know they see me waiting there because they keep handing orders through the kiosk opening, exactly where I'm standing. It's fairly frustrating when I can see the food and it's out of arms reach. Here's a thought, just put the bag on the kiosk so I can pick it up? The reason I'm writing about the experience this time is because I had to get in line behind other people who hadn't had their order taken just for them to even any provide any service. It's ridiculous. There is no reason I should be looking at my bag of food from behind the counter for 10 minutes. What's the point of doing a mobile order if I still have to wait in line? I was tempted to just grab the bag and leave. You guys are lucky I don't care enough to cause a scene. But next time is a different story. read more

This McDonald's is 24hrs. My kids love Mickey D's otherwise I would not step foot in here. Consistency on quality product is NOT a priority at this location. The low and high reviews regarding this particular McDonald's are correct: a hit but mostly MISS. This is the worst McDonald's around! Fish filet, "no fish"; Big Mac, "no cheese with random bacon strip"; undercooked or overcooked fries, you get the picture, lol. Employees are super nice here, so I don't know what is going on. The best McDonald's is on Foothill in La Canada, but they aren't 24hrs. read more

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I was shocked when I saw how low the reviews are here.... I have yet to see a problem with any of our orders, and seeing that cleanliness is an issue here?! By far the cleanest McDonald's IVE ever been to! The employees here always so polite they repeat back my order! I have not come across one rude customer. However I always come early in the morning? Not sure if that has anything to do with it. The food is always great, McDonald's breakfast is my favorite and the food is always hot!! read more

Busy night, tonight. My favorite meal deluxe chicken . Nice place but I always take it to go. read more

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I love this McDonald's in Glendale, they are better quality than the other ones around. Also, the workers are very nice here. A shout out to Spencer who is super super nice and patient! read more

I cannot believe this mcdonalds has such a low rating. It was so clean, ambient and spacious. Nice interior design too! The worker with the red cap especially was extremely helpful. I accidentally said that the order he has holding was mine as a joke and he heard it like 10 ft away. Just amazingness. If i could give 6 stars i would. Best mcdonalds ever. Food was also pretty good. I also asked for 3 water cups and he was super nice and gave us cups with LIDS AND STRAWS. Maybe i have a low expectation for mcdonalds but PHEW that was nice son. Anyways as an la native i would truly recommned this place if you are too broke to eat at the galleria/americana. FREE PARKING HERE IS SUCH A WINN. I could cry from how good this mcdonalds is. Music taste is also peak, they played a song with lyrics "chinese chicken" and it really resonated with my identity. Anyways hai worker if u wanna hook us up w some more water cups my instagram is @stephaniexcheng and these are my friends if u know any baddies for us @kvrstyy @chrlizewong read more

McDonald's - The best worker ever. I genuinely think he has super hearing - Fast Food Near Me - Glendale, California

Very clean place everyone was so friendly and welcoming, I really like the food and drinks. This my favourite place to hangout with friends. read more

McDonald's - Main hall - Fast Food Near Me - Glendale, California

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Look, I didn't invent "free fries Friday" okay? This was all your idea. So we went to McDonald's to get a drink, and it was "free fries Friday" where you get a free medium fry with a purchase of $1 or more, but it's ONLY THROUGH THE APP. Not a problem, I have the app. So I get the reward code and I give it to the guy on the intercom. He says, "for the fries? And I respond with, "yes." I get up to the window, pay, and get my receipt and I notice there's a free medium fry with a $1 upcharge for a large fry (again, the promotion was for a free medium fry). I think, "not a problem, I'll pay $1 for a large fry and won't confuse anyone." Pull forward to the next window, they give me my drinks and a medium fry. Not a large, medium. Now, it is at this point that I need us all to stop and remember. That was the promotion, a FREE MEDIUM FRY. That is what my rewards code was for. At NO POINT did I ask for a large fry, they ADDED THAT without me asking and I DECIDED NOT TO MAKE A BIG DEAL ABOUT IT. But, they added a $1 upcharge to my promotion (again, unasked for) so I very calmly asked if I could get a large fry, since they charged me for one. The attendants response was, "you wanted a large fry?" Me, "well, the promotion was for a free medium fry, but then they added a $1 upcharge for a large fry." Them, "Yeah, the code didn't work." Me, "Okay, but it shows on my reciept a free medium fry with a $1 upcharge for a large." Them, "Yeah, because you asked for a large." Me (holding a medium, and not having asked for a large fry at any point), "But you gave me a medium..." Them, "Do you want me to change it?" Me, "Yes please." They then take my medium fry and start yelling at a person I can only assume to be their manager. They then bring me a large fry, and the manager comes to the window and starts yelling at me as well. I drove off. Also, the drive thru layout is super confusing. read more

I use the mobile app with specific details, so you think they wouldn't mess it up. Being diabetic, I clearly put no sugar in my iced coffee. Guess what? Sugar in my iced coffee, so I threw the whole thing away. read more

I rarely do a review like this but this place is not worth my money. I come into the drive-thru once in a while because of work and get breakfast and that has been pretty good. Today I walked into this place and there was no air at all you could smell the bathroom. The service was a ZERO...because there is no service at all. It is awful when you have a place that people come to soooo much and you no longer value the people. I had not been inside this place in a decade and I will not go back. I invited a friend because I thought it would be a convenient spot to meet up. I had to apologize for inviting her there...the temp inside was like Florida in the month of August. The food was actually ok..not bad at all. A billion dollar company ...this store was full of people and I think they can do way better. I don't like that I have to use a kiosk. Ridiculous! read more

I ordered happy meal with the Minecraft toy but they gave me a happy meal with a kid toy I clearly press the Minecraft and they didn't gave me a refund the employee is really rude too I don't recommend this store read more

Today was extremely slow. Workers seemed like they did not know what they were doing but whatever. I come home and opened my 6 piece chicken nuggets to find COOKIES??? Absolutely insane. You don't even put cookies in boxes here. I just absolutely do not understand how you mess this up and put 3 cookies in a clearly stated 6 piece chicken nugget box. read more

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Slow. Drive through lines are long and hardly move. Staff at the window are nice though. Fries served hot and fresh.

Never a shake is available as the machine is ALWAYS down. Smoothies are hit and miss as well. The last time I went there was the last time. Although the staff seems nice and overwhelmed, I used the drive through. Got home and found that my smoothie had ants on the cup.... which led me to believe that if it was on the outside, it would also be on the inside? Contacted corporate via email and got the "thanks for your input" response. Not going back for their cleanliness has to be desired and that is good enough for me to move on. (Pic included.... the original shows the ant crawling around the top of the lid but the upload of the pic did not upload with the movement) read more

McDonald's - Fast Food Near Me - Glendale, California

Food is pretty good everytime i go but they always get my food order wrong need better customer service‍.

Claudia was very rude and showed horrible customer service, she was disrespectful to me for using points, Brenda was an amazing person she apologized on behalf of Claudia and was very respectful and kinda. read more

My 8 year old child just got a bad case of food poisoning from this location . Avoid at all costs. They are literally serving bad batches and expired chicken nuggets to customers. Hopefully she will feel better with some medicine now. Terrible food and low quality. read more

Came here for drive thru last month, very long line but was moving steady. Team inside seemed to have things under control. Young man who was taking orders at window was very friendly, professional and clear. I didn't catch his name but hope leadership promotes him because he has great customer service!! Only negative is drive thru line is very challenging, it's through a parking garage and sometimes cars parked are blocked and can't get out because of the line of cars, curve is tricky to navigate around and parking spots are very narrow. read more

Passing through Glendale and craving a vanilla cone. Passing the McDonalds on the ground floor of an office building with free parking in the back. Now that is a treat in this neighborhood. No problem getting a spot at 2 PM. In fact, the restaurant itself was pretty empty. I could have ordered at the kiosk but there was no line at the counter. They had my cone for me in under 3 minutes. $1.60 for a vanilla cone is a pretty good deal. The restaurant itself was very clean. The service was friendly and quick. And the decor was upscale for a McDonalds. read more

McDonald's - Fast Food Near Me - Glendale, California

Literally not the type of person to leave bad reviews but this McDonald's is so bad. Everytime I've ordered here they fxck something up. I left the drive thru no more than an hour ago. I asked for my breakfast to be made fresh and I get home to some cold/stale ass food. I swear it's like they do that shxt on purpose because they're mad YOU want your food fresh. It was Saturday , March 15th at 6:30ish am, so whoever was working, thanks for messing up my breakfast for being a lazy ass read more

This was a very convenient location when I used to work in the area, now it's one of the few options in the area as some other food locations have closed. Sadly, the service here has always been a toss up. The drive thru line is routed from the parking garage and typically is backed up quite a bit, especially during peak hours. Really is a hit or miss here, though more often a miss for me. This past visit was 1 star as the line moved very slowly in the drive-thru and once I got my order, it was disappointing. My large fries were filled more like a small order and I was already on the freeway by the time I reached in the bag. Can't say this was the first time it happened here, though one of the most egregious as far as underfilled. I get wanting to save on food costs, but just a joke when it's not even half filled. I only return to this location when I'm in a rush and passing by, otherwise I would opt for another location. Though I can't say any McDonald's provides consistently good service. You get what you pay for and even with lower expectations, seems as if this location has an issue meeting that. read more

McDonald's - Half filled fries barely equating to small size when it was a large. - Fast Food Near Me - Glendale, California