Moldy ice machine (inside source), slow service, very small restroom, food is subpar.

The last 2 times I ordered delivery, they put ketchup on my double cheeseburger even though I ordered it without. I can't eat ketchup due to an intolerance and there's no way to give feedback on the app. The last time I called when there was an issue they said they would give me another one free and would put me in the book. So to get the item, I would need to go inside. It shouldn't be this difficult to get an order right. read more

Absolutely disgusting! Extremely rude employees and staff!!! Ordered here through McDonald's app and paid $50 only for my food never to be delivered. Called store twice but they said not their problem and hung up on me!!!!I'm out $50. Never again will I order from this place! read more

Sloooooooooowwwwwwww! Do you like drive-throughs that take more time than if you drive to another location 10 minutes away, order, and get your food all in less time than you would've spent here? Perfect! Go inside at this location to get in and out "faster" (not the correct word here because nothing is fast except frustration). The food is ok and you are getting what McDonald's gives you: overpriced fast food. I know better than to eat this crap regularly, but sometimes you need the hash browns, burger, or fires to satisfy that craving. Inside is very nice and modern and now my preferred way to (less) frequent this location. read more

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Finding the entrance and parking our lift van was a bit challenging, but I really wanted to commend server Cody for the extreme politeness and courtesy he showed the staff and participants from our community supports program for adults with disabilities. Other staff were polite and the restroom stalls were roomy for our ambulatory participants. read more

Every time I come to this McDonalds, whether busy or ghost town, it is the worst idea in the world to place an order and pick up curbside. You're treated as bottom of the barrel and have to wait 20 minutes for your food. "Fast" food, I think not. I'm disappointed in this place. read more

I go everyday for iced coffee today went got surgar instead of sugar free ... diabetic here... went back got to work this time it was iced tea with creamer not even coffee. Seriously about done going there. read more

Always fast and courteous drive thru attendants. The food is hot and consistent and quickly prepared.

I got a black hair in my food and I called the store and told them and "they told me I'm not doing this shit and go get a job then hung up"

The staff working this evening were super nice and friendly. The food was your typical McD's, but the service was the best I've ever had at this chain. read more

Unbelievable. My friend got a big Mac.. riiiight. I got a double cheeseburger from the "dollar menu" and it cost half as much and you could actually taste that it had meat in it. The dark meat chips in his were buried in bread and sauce. I took a picture, it was so unbelievable. McDonald's is a pleasant memory from the the past, but this memory will keep us from EVER going back read more

McDonald's - This is a... Big Mac? - Fast Food Near Me - Enola, Pennsylvania

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Waited 2 minutes at drive through before I had to say something before I was even acknowledged. Tried to order sundaes, told " no ice cream" , ordered a burger without pickles, fries and a coke. Waited another 7 minutes, got cold fries, burger with pickles and no napkins, thank you very little. read more

Literally left me sitting at the #1 speaker box. Took the order of a lady behind me that pulled up minutes after me. Ignored me talking, then asked the woman behind me if she could pull around the other car. Then starts laughing about not ordering my food. I got kids in the car, completely rude and unprofessional. Not like I expect much from these places but wtf read more

It's "McTOBERFEST!" for the Monster Hunting Yelper featuring quick reviews of all the area McDs we've been forced to enjoy. I was going to give this location 4 stars, but I'm not, as Yelp! suggests, a "fan" of McDs. Most of the time I am overruled by Captain Carl who sees food as a utility and as fuel. He consumes the food, uses the energy, and enjoys the fact that anything he eats from a McDonald's menu will not stay with him very long. This location is modern and has only the faintest sheen of grease across the counters and tables. I love the video screens in 4K that show professional video of the food we are about to order but that will look nothing like that. They want me to order on a kiosk near the cashier, but the last few times I pretended to be curious about it, I could CSI about ten different fingerprints off those things just using the camera on my phone. It offers a spacious dining room with televisions and is a warm, comfortable setting in all. The food? It's McDs. You pay for familiar and what is familiar are hot-lamp-limp fries and meats that taste like every other cow they've ever slaughtered fried up to silence your sugar-addled 9 year-old. No other food I have ever taken into my car (aside from some Italian and Greek dishes) has ever retained a pungent stink as long as old McD's food. I know this because Captain Carl shoved a half-eaten thing of fries under his seat in the middle of summer while we went relic hunting. The smell that greeted us three days later was like a corpse had been transformed into a Bay Season-ed potato. It gets points for service. The staff is friendly and competent. read more

Joshua Haney best cook ever!! My nuggets tasted very good and my fries were salted very well

Worst McDonald's ever. I ordered the new bacon bbq burger. When it came it literally had two small breaded onions each about an inch long. I could not believe it when compared to the pic on the sign. I took a picture of it because I didn't think folks would believe me. Then when I told them not only was that an issue but I ordered a double, they took the sandwich back in the kitchen to fix it. When they gave it back to me, all they literally did was throw another dry burger on top of what was already a mistake. I took a pic of that too. Will never go back. read more

McDonald's - Threw a second burger on top instead of remaking my order. - Fast Food Near Me - Enola, Pennsylvania

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Got to be the worst McDonald's drive-thru. 3 in the morning buddy there. Pull up to the speaker and am told to please wait. 10 min go by before I can order. Then have to wait 15 minutes for food. I'm sorry 25 minutes with no other customers horrible service read more

Ever waited 12 minutes for a 1$ chicken sandwich? I have and it was NOT fun! The 24 hour McDonald's in Enola made me wait and wait and wait to order. For so long that my slight urge to pee turned into a full blown "oh em gee my bladder is gunna burst in 10 seconds" sort of thing! Granted, we went at 230-3ish in the morning - it was a Saturday and I'm sure they're used to a pretty long line once the bars close. So after the 4 minutes I waited to order, I pulled up to the second window.... Well as close as I could get. We waited AGES! It was like they were deciding to cook each order when it was made to them rather than the usual have a few of each kind of meat already cooked up. Granted, when I finally got to the window I didn't wait long - but the girl ahead of me and myself ordered McChicken so I don't think that one was so hard for them! One star for being the least I can give, and I would like to add another half star because they didn't mess up putting ketchup instead of mayonnaise. So let's go for 2 stars. I guess NOT being complete morons is worth an entire star in the Fast Food business. read more

No matter what time it is, 2:00 p.m or 2:00 a.m., service is sloooooww. Every....freaking....time.

Poor customer service with MGMT that doesn't really seem to care, very dirty and messy location with a bad odor in the dining room. Contacted MGMT through McDonald's Corp regarding issues that seemed relatively simple to fix, basically got lip service in the form of a thank you letter and a free meal from the location MGMT. I was not looking for a free meal or a cookie cutter generic response. I just wanted the cleanliness and service issues addressed, that's all. They haven't been after a couple of months. I used to really like coming here, it's in a very convenient location and most all of the workers are friendly and helpful. read more

Fast food? More like SLOW food. We came here late on a Saturday night and yea the drive through was busy but we sat in it for like 35 minutes and only moved up one car length. I understand they were busy but that's ridiculously slow. We ended up leaving without food and going to Wendy's down the street. Wendy's was just as slow...seems to be a theme with the fast food restaurants in this town. read more

Wait time is excessive during busy periods but the food always seems to be fresh and correct. I like that this store gives work opportunities to 14 and 15 year olds. My cashiet was a very nice young man. read more

Last night I called to see if they would let me and my friends come in to order food and they said yes. We walked 1.5 miles in the cold just for them to lock the door and not let us in. I am very disappointed. And they ignored us and didn't talk to us. read more

We waited 20 minutes for our order then this place got our order wrong then spent 20 minutes making one item of food they'd forgotten. We were also given the wrong drink. To be fair it was was 1 in the morning, but this just seemed unreasonable to me. read more

Always easy to get in and out, and extremely fast service. The staff is always great about getting my order correct, and all of my items are always nicely packaged. There has been an occasion where a current promotion was unavailable at this location but other than that I have never had an issue. This location is always clean, and has a really nice, updated interior, which kind of blinds you a bit from the fact that you're still eating McDonalds. read more

Ordered through the app, waited a long time for a messed up order. Check your stuff they always try to stiff you

On a typical day, or on special occasions I love going to McDonald's with my family. My sister wanted a sweet tea. First time we went into the drive through, we got our stuff, but the sweet tea ended up being unsweetened. We sighed and went back through, we said "can I get a SWEET TEA please?". What do you know second time I got an unsweetened tea. So we sighed more and went through again. We said,"This is the 3rd time we had to go through the drive through, can we please get a sweet iced tea?". What do you know we still got a unsweetened ice tea. None of my family drinks unsweetened tea. So we had to throw them all away. Such a waste of money. At least we got are food though. My sister was very thirsty, so we had to waste some more money and go to subway and get a sweet tea. I'm a little disappointed. read more

ABSOLITELY HORRIBLE EXPERIENCE!!!! Ordered curbside, parked at spot #3, my phone said the food should be out in 5 minutes, we waited and waited and waited. After 1/2 an hour we walked to the door where the so called manager was VERY cocky. He told us we selected pick-up. Our phone said the food would be out in about 5 mins. After going in to get our food, we waited another 10 minutes. I asked for our drinks and we were told by the VERY COCKY MANAGER to get our own drinks!!!! YOU DO NOT RUN AN ESTABLISHMENT THIS WAY!!!! I WILL NEVER GO HERE AGAIN. OUR FOOD WAS COMPLETY COLD AND NOT EVEN AN APOLOGY. If the manager reads this he better change his attitude or he will lose a hell of alot more business. WORST MCDONALDS EVER!!!! If you own this franchise you better retrain the peice of shit that you call a manager!!!! read more

This location uses a lot of high school student employees, which is a great benefit to the community here in Enola. That said, sometimes the service is what you'd expect from first-time employees (slower service, incorrect orders, etc). But if you can overlook that, it's a quick place to grab a bite! read more

Poor,very poor drive through service. No one ahead and they forgot to ring my simple order into a system. No fast food here!

Since their remodel I am really liking this location. They offer all the conveniences of McD stores like Wi-Fi, dollar menu, up to date promos, and televisions. Very nice lobby area to eat in. Breakfast is a crazy hectic time due to the school district only being a mile away. They also offer BOGO McCafe if you hold on to your receipt. I've only ever had good relationships with the managers when I've encountered a problem. Their bathroom facilities are clean and spacious as well. One thing that I've noticed, being such an avid soda drinker is that the soda machine in the lobby doesn't seem to have the proper carbonation with the CO2. They offer kids meals and value meals with fries and a drink. They also do charge upwards of 40 cents more for their meals than other locations in their area. read more

Masyn miller is the best employee i have ever seen work here. he always gives me a happy ending. and makes me happy when i go to bed.

The absolute worst McDonalds for Customer Service I have ever been to! If I could give it zero stars I would! My son has a very strict special needs diet...the ONLY item he can safely eat on the menu is a grilled chicken patty. There is an a la carte button for an extra piece of chicken on salads they can push so we only have to pay for the grilled chicken patty. The manager refused to push that button! She told me that we would have to pay for a chicken sandwich then they will take everything off so its just the patty. In other words, they want to make us pay more so they can make extra money on my son's disability! Its sick and just plain wrong!!! read more

Cold food, but delicious fish! I love it and will always eat it, yet it is not good without extra starter sauce. The apples are probably less healthy than a large fry. read more

This was the worst McDonald i have gone. I ordered a mcflurry the employee took her sweet old time to get me my mcflurry. The mcflurry was a small they told me it was a large i saw the larger size with another customer the employee was lazy and did not wanna go in the back to get the larger cup. DO NOT GO. read more

Unfriendly, unhappy, lousy food, poor service at best, a little dirty. Maybe it's the kid shift? Chick Fil A can get it right. Should have gone there read more

Lol it's McDonald's if your expecting a lot then dont eat here. It's supposed to taste like poop want something good go the five guys. Quit expecting a lot from McDonald's. read more

Love it much more then other places by it. It's got so much better it use to be slow even when no one is there.now there more fast paced and more exact everything has been great from the last times I have been there read more