They say New Jersey is the most expensive state to live in giving taxes, auto insurance costs, income tax, property taxes etc, but they left of an important part of why New Jersey is so expensive.
Corporate greed
I recently visited a McDonald's on Route one right near the menlo Park Mall prior to that I visited a McDonald's on Route 22, that had just been completely remodeled, I am sure at considerable expense.
The Route 22 McDonald's charged $8.37 including tax for 2 double hamburgers, a large fry and a large drink. The hamburgers were ordered with no pickle, no mustard and extra ketchup and onions Not sliced onions just the regular diced/pulverized onions on every McDonald's hamburger. Nice job Route 22 McDonald's
The McDonald's at Route 1 south in Edison, right by the Menlo Park Mall was a totally different situation.
The exact same order as was received at the Route 22 McDonald's. Big exception the price was over $1.50 more for the same thing at the Route 1 south location in Edison.
A $1.50 isn't going to break me, but there are tons of people out there with kids, living at poverty levels and a trip to McDonald's is a big treat.
I inquired why the difference. I was told that they took the double hamburger off the POS(Point of Sale) machine and only can ring up a McDouble which is a double cheeseburger, not what I ordered. They then charge and increased fee for the McDouble because it has cheese on it. However, they had to remake mine because when you order they don't tell you they only sell Double Cheeseburgers, so when I ordered a double hamburger it ad cheese on it.
To make matters worse besides charging for something you didn't get, they then removed the cheese, (no credit for that) and the pickle(no credit for that) and charged me and extra dollar on both NOW Double Hamburgers for the 1/8 teaspoon combined of onions.
ARE YOU KIDDING ME? Obviously not since, I was then told they were told to upcharge for any item that was extra minimum $1.00
So they charge you for not even an 1/8th of a teaspoon full of water downed diced onions, they remove the cheese they charged you for again; I note no credit, for the removed pickle as well but they up-charged for ketchup and onions on the double Cheeseburger (McDouble) you received, even though you ordered a double hamburger.
In reading the other reviews I can understand why they have such a low rating. I am sure a lot of those complaints are prompted by the rip off of customers for silly things like extra onions and ketchup. When people have to pay more for the same item they can buy down the street or around the corner they find fault with everything.
I only used the drive thru, but he speaker was terrible; I couldn't hear the very nice young lady clearly or I would have canceled the order if she told me about the additional charges ahead of time. She was pleasant and I couldn't fault her because she was told to overcharge people.
The food was hot when I received it because they had to make it special, so aside from the ridiculous extra charges, it was food from a typical McDonald's franchise. The French Fries were hot and fresh so no fault there.
All in all I will never step into or drive thru that restaurant again. I will be blogging about it and hope to be an influencer to direct the public to a cheaper McDonald's they are out there and close by.This type of corporate greed is just the kind of thing that doesn't help the cost of living in New Jersey. It is nothing more than GREED. Shame on you read more