Today I made an online order. However they also closed early. That was frustrating, but it is what it is. After getting the attention of a staff member through the window, they just yelled "closed" for the better part of a minute as I'm explaining that I made an online order. Eventually, someone else came and told me that they're closed. I informed her, I was aware and recognized that I will not be getting my food tonight. At this point, I just asked them to cancel the order so I could get a refund. They told me they couldn't do that and argued with me to do it on my phone. Which I explained that I cannot. After showing her my phone, she told me I had to "figure it out" and closed the window on me. Awesome. I see why this place has 2 stars. And that's a high bar. read more

We needed to spare a little time before meeting our friends to watch them play in the band so we stopped for coffee and an apple pie. The kids all got hot chocolate since it was so cold and rainy out they wanted something warm. It's small inside but they do have seats, you order on the kiosk thing. My app wasn't working cause the service was pretty bad today. But they had a tv with cute little animals playing the kids enjoyed their hot chocolate and we enjoyed our hot coffee. The service was ok not the best but ok. Small parking lot, they do have drive through but went inside instead. Thank you for our fresh coffee and pie's and the warm hot chocolates for the kids. It wasn't that clean in there so took one star off for that. Have a beautiful day, be kind to everyone :) Aloha read more

McDonald's - Coffee and apple pie's one got eaten lol - Fast Food Near Me - Crestline, California

3 Stars McDonald's - Crestline After lunch at Toni's Kitchen, we stopped by McDonald's to grab some fries and an Oreo McFlurry for our son. He doesn't like to eat our "big people" food, so we always get him a little treat afterward. We used the app and got an any size French fry deal for $1.69. This location in Crestline is updated and newer, with ordering kiosks and an outside seating area. You get the same classic McDonald's quality you'd expect anywhere. I especially appreciated the small McFlurries for kids, it's just enough sweet treat without being too pricey. Overall, it's a standard McDonald's, just in a different location. read more

We visited this location for our first time today 7/23 around 5:30pm after leaving the lake. My kids drug me here for the mini happy meal toys for their Labubus. Huge shoutout to (I really wish I knew her name) the girl with ear plugs and I want to say a little bit of pink in her hair. She was the sweetest with my kids! They were hoping for certain toys and she went above and beyond and did her best to find the toys they wanted. They were busy and hustling yet she still made time to provide outstanding customer service to my kids. Happy Kids, Happy Mom. This employee is top tier! read more

McDonald's - Hamburger Happy Meal® - Fast Food Near Me - Crestline, California

i can to this location with a cute cabin exterior design on a saturday around lunch. i didn't realize it starts around 11 am on weekends. there is a drive thru outside with about 10 spots for parking. a few have probably been taken by staff so it is a little tight. there are two single stall restrooms for both genders. the tables inside are a little dirty, but the service was quick. it could be friendly depending on the person. there was a younger lady who was nice and smiling. the food tasted good and was warm and crispy. read more

McDonald's - Cheeseburger French Fries 6 pc. Chicken McNuggets® - Fast Food Near Me - Crestline, California

Mason was the best..! True professionalism shown... Not to mention polite, a rarity in this world today. Thank you Mason. You have bright future read more

I have been coming here for almost 10 years now inconsistently and I can't say anything too bad about the place. It's a very cute McDonald's and the food is like any other McDonald's. The ice cream machine always works when I order which is a plus. However, I have ordered Diet Coke here several times and they always give me regular Coke which I despise. I hate regular Coke and by the time I try the Coke I've already left the place so I can't fix it. read more

It is my fav hangout in Crestline Staff is a lot friendlier than Fonturkey and Rialto. They greet you. No issue with refilling or extra sauces. My fav when I just want to sit down and stretch my legs. read more

McDonald's - Crestline n - Fast Food Near Me - Crestline, California

Came here for breakfast as this is our family tradition when leaving Crestline / Lake Gregory at the end of our annual Fourth of July vacation. Plus, I am a fiend for sausage McMuffins with egg :) Ordered through the app (yay 20% off deal!). Food was ready quickly considering the amount of drive-thru traffic they get. We ordered the sausage egg McMuffin meal with hash brown and coffee, egg bacon cheese biscuit meal with iced coffee, egg bacon biscuit meal with chocolate milk, pancakes with orange juice and pancakes with substitute bacon meal with a chocolate milk. They gave us a sausage instead of bacon but happy to replace without issue. Dining area was a bit on the small side compared to many of the McDs my family has visited. As a family of 5, we unfortunately had to take 8 seats spanning 2 tables. We hurried as fast as we could to make room and start our drive home but I feel badly for the family of 6 who came in that had to sit away from each other. Typical McDonald's, no complaints, the food was McDonald's which met our expectations. read more

I ordered on the app and the guy didn't want to give me order. They processed 5 other orders before mine. He didn't want to provide his name and he wouldn't give me a receipt for transaction Service is always horrible at this location.. read more

McDonald's - Fast Food Near Me - Crestline, California

From customer service to the food French fries are always cold , The espresso machine never works read more

Every time i've gone recently they've been messing up my order like are they on something? it's been more than 4 times where they forget to give me my sauces (I paid for) my fries (I paid for) like how? I've worked in the food industry many years and never done this especially how mcdonalds is sooo expensive now it's like really?? You want to forget some of the shit I paid for multiple times and I know it's not just me so I'm speaking up? Weird as fuck! read more

6 cheap spicy chicken sandwiches 2 Big Mac's a medium fry with the same portion as a small and a Large Sprite over $52 and change you got to be f-kidding me Never again Ever, La Casita or Crestline Cafe are way cheaper for better Quality food. read more

Food taste good. You can tell they took time on making it. The service was excellent the young man at the window took our order that was a bit confusing because we had two orders. He was nice and took his time. We asked for the nuggets made fresh. The young man was so nice and made everything to order. Also the pickles on our burger were some of the best I've had. It's the little things. Thank you for ending my day with a smile. read more

McDonald's - Best nuggets I've gotten. - Fast Food Near Me - Crestline, California

I had asked if they could change something and they said they could. But they didn't and gave it to me the same

Best McDonald's I've been to in many years, food tasted fresh and quality. Clean inside and staff are all very nice. Rare to find these days. read more

Food was so fresh! With over 20 years of McChicken experience, this was by far the best! Would happily drive out of my way to come to this location. Very friendly staff as well. read more

The worst service. This is the third time again I've called to complain. It was so simple to add some ketchup and the requested ranch sauce and the girl on the phone took my complaint and while I did not yell told me before she hung up "thanks for yelling at me". All because health complaints is there. Now she told me when I requested the ranch sauce that would be extra so idk if I even got charged for it while she failed to do something so simple. Don't go here but I understand if you have to. This is my 4th complaint because they can't even get a cheese burger right .... read more

I waited at the curbside for a mobile order for 30 minutes. After waiting so long I went through the drive thru to see what was going on. My points were taken and when I ordered through the mobile order the money was taken from my account. Patrick was absolutely no help even after seeing screenshots of my order going through and money being taken from my account he was so rude. 40 minutes for nothing and bad customer service. Definitely disappointed in how he handed the situation and if that's how management deals with stuff like this that's definitely an embarrassment. read more

They always make my food 100% correct to order, they're nice, have free refills, and free sauces. I always enjoy this McDonald's location.

STOP SERVING COLD FRIES EVERY NIGHT. Do your job and throw them out when the timer goes off and make more. You're literally breaking food safety laws by refusing to adhere to the warming timers. read more

Service is lacking. Food is McDonald's . Overpriced. Portions are light Bleh... what was I thinking trying this place again. read more

Service was fast and the fries were hot. I went during the day. The drive through workers were nice. Sometimes cell service is spotty here if you are using the app. read more

Stopped by Macdonald's Crestline today Saturday around 11AM to pick up lunch and a pastry thru the drive up. Service was prompt, burger and fries warm and tastey. The problem was the cinamon rolls they shoved off on my wife and I. This is happening more often these days. Iam sure corporate would frown on reviews like this from their stores. Ended up having to toss the rolls in the garbage. Would like my money back but with the price of gasoline at around $5 dlls a gallon it's not worth it. read more

Ok... I gave them 3 chances. The chicken products from here have made me super sick. I moved up here in the summer and hadn't tried them until lately because it's the only thing open. Today was the last time and I am currently feeling awful. Pretty sure something is wrong with the chicken. read more

Update 6/19/2021 My husband waited in curbside for over 30 min. Order number #1952 He was told by a woman working curbside that he had to go inside to get our food. He was then ignored by said woman and was helped by the cashier up front who had no idea what was happening because the woman never explained anything to anyone. We still had to pay full price for our order and the food still came out wrong. They also -never- answer the phone. Do not order from here. Order from other businesses in the area. Management and the owners need to be retrained. read more

I'm surprised to see the low reviews. I live close to a different McDonald's franchise that serves cold food and seldom do I receive my order correctly. I always drive to the Crestline location. The employees are always friendly, my orders have mostly been correct, and if a mistake has been made it's rectified immediately and respectfully. This location provides hot fresh food. read more

One of the most rude and always will have your food wrong or missing and they act like your lying then go through your food multiple people touching your food again just to say yeah we forgot a burger lmao. Melissa suppose manager rude told her a complaint is coming she laughs then the next day called to make complaint the new manager name is Alyssa told her what happened she automatically goes on the defense and says I'm a liar and she was there. There is one little girl at the window and then that Melissa. So I tell her I'm filing with corporate she also laughs says go ahead because we are franchise good luck. read more

This is the worst Mc Donald branch I've been ever very bad service and stuff I have seen

I usually don't leave reviews but after being greeted by Charlotte's positivity and kindness, I had to leave a review in hopes that she is recognized for her customer service excellence. The floor was wet when I walked in and and she made sure we watched our step walking in, with the warmest smile, and positive attitude. She continued to make sure other customers were cared for and was kind to every single person who walked in. Receiving that type of customer service will always have customers return. Thank you Charlotte! read more

Worst place to eat in Crestline. Since I've moved up here in November they always get my order incorrect. I'm not one to complain because I've worked in fast food and I know how it is, but every time I come here I have to drive back and it's such a pain in the a**. Especially because the cashiers want to argue with you too. Literally if you order a sandwich and then say for the drink can I get coke or something they'll literally just charge you for the drink and the sandwich separate like wtf man! The picture I attached has this exact problem the chicken sandwich was supposed to be in the meal and shake for the drink for that meal. I've gotten tired of them giving me the same stupid story of we didn't charge you for that. Sucks so much that this is one of the only drive thru places in the area. If you can go to somewhere else. read more

McDonald's - the receipt for the restaurant - Fast Food Near Me - Crestline, California

My fries are ALWAYS cold. Half the time my orders wrong and they do t have a number to call and complain... it's the only place we have that we can go to a drive-through around here. It would be nice to have decent food considering it's over $5 for cold ssa fries.... read more

Hit the drive thru 4/30/24 got 2 cheeseburger meal with fries and coke and filet of fish sandwich only... 18 bucks filet of fish was decent 2 burgers were cold fries cold and tasteless... do yourself a favor about a block down from this McDonald's is a little taco trailer on the street hit that and avoid this expensive crappy McDonald's if your gonna charge this much for food make it fresh!!!! read more

This place literally never has ice cream. You're better off driving up to ARROWHEAD. Even if you call and ask if they're machine is on and if they have ice cream, they will say yes. You will be excited until you pull up to the speaker box to order. If no stars were an option I'd give it. read more

This is the best McDonald's! Easily the best! They never get an order wrong. Ever. And they are always so incredibly nice. Dalan is one of the nicest guys I've ever met and always has a smile. Wish every McDonald's was like this one. read more

If you have the choice, skip this one. Constantly getting orders wrong. I've seen multiple people come out of their cars from drive-through because they were missing items from their orders. They lost my order in the system. Had to wait 45 minutes... for FAST food. (Visit: 02/09/2020, noon time) read more

The local McD's how can I complain? Fast... cheap... you get what you pay for.. although I wish the value menu prices would level out. Gotta have love for the only local fast food on the darn mountain read more

Very exceptional service from kind employees. The food always tastes great. There a quite a few complaints about this place, but there's also always a line at the drive thru and a full parking area. Also, the outside seating area is relaxing and the employees are happy to let you linger as long as you'd like. read more

I got really sick after eating here. Someone here has the flu. Skip this place and go to stater brothers and get some deli food where they have food safety standards. read more

It took a while to get my food and both my plain burgers said plain on it but when I opened it later at my house they both had onions pickles ketchup and mustard on them so that means that an employee made two burgers with all of those toppings and slapped on plain on it. They also gave me doctor pepper instead of my Coke and these things have happened here multiple times so my conclusion is this place is shit but the fry's are good. read more