Came here and left. No one was anywhere to be found. Wanted to try them but we waited and waited...but no one ever came out and there was a line waiting of peps. As we waited we could see this place needs a good scrub down. The inside doesn't look well maintained. We left because lines are already a drag but then a line with no one helping no thank you. read more

Delicious. We were very busy and the day got away from us. We came to this restaurant to have a fast cheap and delicious meal and Waba didn't disappoint. I've been here before and I'm glad it is still a great spot. The staff was very helpful with the order since it's been a while since I've ordered. I was very pleased. read more

I visited a couple days ago. And I ordered the chicken tenders. And when I got them I found a chicken foot in my food. Do not recommend.

The worst customer service it's so nasty.. food was dry and store was dirty. Didn't end up eating what I ordered

Been back and it has much improved.. Like the dumplings and shrimp tacos. I'll continue to go there...must have been a bad day...everyone has one.. read more

Well I was gonna write an extensive review explaining my horrible experiences, but they don't deserve my keystrokes. They are one of those places you pay for an advertised meal, they charge you full price, and then give you some shit that I guess conveys THEY are going thru hard times since they don't want to give you the protein you paid for. This is becoming too typical that places advertise a chicken dish shrimp dish beef etc and the one fricken ingredient they CAN'T give you is the protein you paid for. I didn't drive over here for a $12 bowl of fricken rice read more

Waited a while to be greeted at the drive thru. The place was not busy. The establishment looks like it's falling apart and not very clean. The cup holder for my treats were not the right fit and ended up cleaning my car after they spilled over. Very over priced. read more

Well I always trust that my order is good and ready but they always end up giving me rotten avocado most of the times read more

WaBa Grill - More rotten avovado - Fast Food Near Me - San Bernardino, California

Staff is very nice but 2 of the chicken bowls had burned chicken. It was over Charred and tough. It was gross. The avocado is always on the edge of too brown or not ripe. I dint think I'll be going back. Too bad too cuz it's close to my place and is semi-healthy. Oh well, too expensive to get inedible food. read more

The food was alright. Maybe a little too commercial for my taste. Tried to get their special and was told it wasn't available. Food was so so. read more

There are better wabagrills than this one. like the one-off E Highland. It even has a drive-thru. They didn't give me my value veggie when I ordered it with two of my combos. the girl stated that she put them in one value veggie bowl because I ordered two, which didn't make sense, why would you put together an order? I then asked to separate it then proceeded to ask another worker and the worker corrected her. how are you not going to know what you sell at your own job? The bag was also tied as if they didn't want me to open the bag, double knotted. First time trying this location and definitely my last. the SoBe Life water was also orange, it's supposed to be pinkish, that worried me and their soda machine were not working for their other flavors. read more

Nasty food was nasty and they only had two workers trying to do everything. I will not be back.

Besides all the all the other wrong things that went wrong with my order they gave me a not so healthy looking avocado . It's not the first time I come to this location and it's definitely not the first time they mess up my order. Can you guys hire Latino Hispanics that can actually cook and cut an avocado the right way. read more

WaBa Grill - Fast Food Near Me - San Bernardino, California

The little girl working here has an attitude, not friendly and nearly threw my packet of onions into my bag not to mention wearing pajama pants to work ? Tell me you hate your job and youre lazy with out telling me you hate your job and you're lazy. Jeez. read more

WaBa Grill - Inappropriate work attire - Fast Food Near Me - San Bernardino, California

The lady handed the order "here is, all there" since I was in a hurry I did not double check her job. Order was wrong and manager put it on me as being 100% my fault. Male manager was nasty and rude. Not coming back to this place! read more

WaBa Grill - Not very professional - Fast Food Near Me - San Bernardino, California

I did not get to try my food. This review is because of the kid coughing and touching my food. This was my first visit to your store. I ordered a steak rice bowl, extra sauce. I noticed 4 employees. A Hispanic girl that took my order, a Hispanic man cutting meat, a black guy finishing the order and bagging it, and one person that was sweeping in the back. I only saw the back of the person. The younger black guy had no gloves on, and was putting rice in a bowl and it looked like he did it with his hand, not even a utensil. I figured maybe he was making food for himself. He then coughed in to his elbow and put my bowl on the table and slid it to the Hispanic older man. The Hispanic man also did not have on gloves and touched the bowl. He then put a glove on and chopped steak and put it in the bowl. The black younger man disappeared to the back area for a few minutes. When he came back, he didn't have gloves on and had not washed his hands even though he had been in the back. He takes my completed bowl in his bare hands, puts sauce on it, coughs in to his elbow again, and covered my bowl. He coughed one more time before bagging my order and handed it to me. I didn't feel comfortable asking for a new bowl to be made so I left with the bowl. Because he coughed at least 3 times while touching my food, and did not wash his hands either, I will not eat this. No one should be working and touching food with their bare hands during covid, flu, and RSV season. Also, the Hispanic man and girl were not paying attention because they were joking around with each other. Kind of flirting, but they weren't coughing or touching my food with bare hands so I didn't mind what they were doing. I really don't want to call the store directly because the complaint is about someone who is there right now and that makes me uncomfortable. So basically I just wasted $10. Please send your sick employees home. read more

The counter service here is the worst! I'll never understand why managers hire people for customer service positions when the have no personality, no social skills, are lazy, slow, rude and unfriendly. This location is only a mile from my house and I'll go out of my way not to go back to this location. read more

This place NEVER EVER has white meat chicken. Literally NEVER. The service is garbage too. I don't always go to WaBa Grill but when I do they never have what I am craving. Such a let down, EVERY. SINGLE. TIME. read more

I can highly recommend eating at this waba grill location. I've been eating here for the last 4 years now and they always have great music and a clean restaurant. The service is amazing very kind, to attest to this I came in 3/5/2024 and they gave me a delicious waba bowl (steak and chicken) and a chicken bowl for my wife, the chicken bowl was delicious but it didn't have enough chicken so I asked if they could add some and they didn't hesitate to fill it up to make it match my bowl. Amazing service, hot, delicious, and always healthy. Make it worth your next meal to stop here!!! read more

What happened to customer service. This place has gone down hill. I've been coming here since they opened and have seen the prices go up and the customer service go down. read more

I order 10 piece dumpling only got 8 like tf really think he was high they always goofing off

I just went to this location for the first time. I should have listened to my instincts because there was no one there ordering food, it smelled like a burning grill and it was smokey in there. I seen nothing but teenagers working and goofing off and giggling. I ordered my food and normally they'll cook it right in front of you to be fresh (as I seen at other wabba grills). I got my food about a minute or less of ordering it. I felt the top of the lid and it felt warm so I just took it home. When I got home my chicken was pink, and my veggies tasted old. I would have came back to let them know so they can make it right, but because of who was working I didn't trust kids to make it again. read more

I haven't visit this place in a while because of Covid just getting back to real work got off didn't want to cook dropped by there to grab dinner for me and my kids and man I most say the Manager Chris I believe and his staff are always on point and still the food is still fresh and delicious read more

Excellent food and service. Isabel was great. Place was very clean and air conditioned.

Walked in and ordered my lovely meal and whatever I paid for avocado wasn't enough. Akissa totally hooked it up with making my eyes totally want my food before I even touched it. I literally spent more time taking pictures than devouring my delicious meal, and I think it might have been the owner/manager super nice and very accommodating gentleman. Whenever I get my mani/pedi done I'm having lunch and pray to sweet baby Jesus and akissa and the team are here to make avocado art. Thanks guys! See you in 2 weeks when I get my fill. read more

WaBa Grill - Avocado Artist - Fast Food Near Me - San Bernardino, California

I'm giving 3 stars because this store really had one person doing everything ! Same person who rung us up also , cooked, and served us. There was no one else clocked in, one employee was sitting in the lobby eating. In my opinion, management should never leave someone clocked in alone. Food was good and the one guy that helped us was very nice and as quick as he could be read more

Walked in to get some lunch and the entire inside smelled like rancid meat. I almost threw up and my wife and I had to leave immediately. I cannot believe they would sell food in a place that smells like that. read more

So, I've never been this Waba before and so I was very impressed with their customer service. The young lady at the register was really kind and even helped me pick out a dish since I have some insane meal restrictions. However, my dish tasted like some sort of windex or cleaning product. I don't know if it was the soy sauce on my tofu or the tofu alone but the broccoli also tasted like cleaning chemicals. I didn't get to finish my dish due to this.. at first I thought it was just me but I had friend try it and she said the same, it tasted like chemicals. Yikes. I live pretty far so I wasn't able to go back but has this happened to anyone here before? read more

People need to learn how to even do the basic customer service they don't greet at all , they are rude and very unprofessional I don't know who hired them but they need to get retrain ! read more

This place is not as it once was. I think the last time I was here and the place was on point was back in late 2017 .... I have stopped in a few times since then mostly because I get tired of the same food but THIS PLACE IS NOT THE SAME !!!! The (new) workers are nice but the food has gone down. The place is decently cleaned. I noticed there is all new staff and cant help but wonder what happen to the workers that were once there? What happen to that cook that he his self made sure my food was good... what happen to that cashier that was so sweet and suggested what I should try taking the time to explain what it was... Sorry to say but I dont think I will be returning. read more

Best Waba in San Bernardino! I have one right by my work and drove an extra 20 minutes to get to this one. They give you good portions which the others just don't. Yesterday, they were out of avocado and since there was no one in the store he said I will cut you some though. Just confirmed why this is the best Waba in town! read more

Good and delicious healthy food and its employees are very friendly thank y'all For your excellent service read more

Slow and slacking off. Ordered food for pickup and it was ready an hour later. THE STAFF WORKING 1/30/22 at 3pm I want your manager to know who you are also THEY DONT WEAR MASKS. One girl working and 3 boys should be enough for a chicken bowl to be done in less than an hour. read more

If I could give less stars I would. Today my husband bought lunch at the Sierra Way location. He noticed the lettuce in his salad was yellow on top and the entire bottom half of the salad was black. He took it back in and asked the manager if she would eat it. She said no with an attitude. Being in the customer service business he expected at the very minimum an apology. He talked to this lady a good ten minutes as the line behind him grew longer. Not one time did she offer an apology. He left there furious at her lack of concern. What a shame. They have lost a customer. I will share my experience with every social media platform I CAN THINK OF. Eat at WABA GRILL at your own risk!!!!!!! read more

Located in the sketchy part of San Bernardino is this place. They have a lot of promos by the door to attract customers. When I was there barely anyone was there. The young lady took my order and she was very nice. She helped me with everything and guided me where are the sides. The food came in at less than 5 minutes. The food is like any other WaBa Grill. It was good and definitely would comeback. read more

(This is a dine in or take out only location)Great place,we dined in.first time at this location.food came out quickly and was very good.condiments were nice and fresh.Dining area looked spotless as well as the kitchen.we had the 2 for $10 bowls-they have that everyday at this location.we will be back. read more

WaBa Grill - Fast Food Near Me - San Bernardino, California

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By far the worst food I have ever had. Used to be good. Salmon on a bed of fresh Kale. This stuff was awful. Wilted veggies and dry fish. Done with Waba read more

if I could give this place 0 stars I would . I came in on Tuesday and the lady working in the front who took my order was really rude and disrespectful . She seemed in a bad mood or just like she didn't want to be there which doesn't make any sense because you choose where you work and if you hate your job your not obligated to stay. Especially if you're going to be rude to every customer just because you're a mad person. The guy in the back who made my food did in fact greet me as I walked through the door but however the lady in front was just completely rude and unprofessional and she ruined my appetite I wouldn't recommend this place if you're looking for good customer service. While I was waiting on my food I even witnessed her being rude to polite paying customers. Don't even waste your time here just go somewhere else honestly it's not worth it . read more

Very bad customer service from the cashier, Rebecca-Marie A. Very disappointed! Cashier was rude did not know how to explain things and she had a bad attitude. read more

Custimer service needs improvement. The food doesn't look fresh. I got an order of dumpling and they looked dirty Not even warmed up properly read more