My review is based on my visit on 12/13/25 at approximately 7:00 PM. I was greeted by one male employee, who was not friendly at all. There was no greeting or acknowledgment--just a total given after I ordered the #1 combo, along with a comment that it would take about five minutes. Shortly after, he went into the kitchen, put on gloves, and began preparing my food without washing his hands, which was concerning. During my entire visit, no other employees were visible. When my order was ready, he handed me the food without saying anything--no thank you, no asking if I needed sauces, nothing. Customer service was very poor. As for the food, it wasn't bad, but it's definitely not comparable to In-N-Out despite what some reviews claim. At best, it felt like a knockoff version trying to imitate it. Overall, the lack of basic customer service and attention to food safety made this a disappointing experience. read more

Mr Burger - Burgers Near Me - San Bernardino, California

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This place is decent but they are inconsistent with their hours. Went there a few weeks ago at around 10 and they said they were closing even though their hours said midnight. Went again today and they are just closed for the day. read more

Mr Burger - Closed sign - Burgers Near Me - San Bernardino, California

This burger spot is really good! You can order outside at the window or go through the drive-thru. We ordered through the window and the staff was very helpful. We got a cheeseburger, double cheeseburger, chili cheese fries, vanilla ice cream cone, strawberry milkshake and a couple of their new boba drinks. Everything was fresh and delicious. There's not too much seating. Only a couple of tables, so it's best to order and take home. I love that their cheeseburger is only $3.75. I for sure will be returning on my way home from church. read more

Mr Burger - Double cheeseburger, so tasty - Burgers Near Me - San Bernardino, California

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I went through the drive-thru, and let me just say--Carmen made the whole experience exceptional. Even from the window, her energy, professionalism, and genuine friendliness stood out. It's rare to find that kind of top-tier customer service these days, especially when you're just grabbing food on the go! I ordered the Mr. Double Combo with grilled onions, and it was absolutely delicious. The burger was fresh and flavorful, and the grilled onions added that perfect touch. The fries were hot, crisp, and exactly what I needed. On my first visit, I also tried the mango slushie--and it blew me away. Super refreshing with real mango flavor, not the overly sweet stuff you sometimes get elsewhere. I've been craving it ever since! Best of all? The prices are extremely affordable, which is such a blessing in this economy. You get high-quality food and great service without emptying your wallet. If you're in the area, skip the usual fast food lines and head to Mr. Burger. Trust me--between the food and Carmen's amazing service, it's more than worth the stop! read more

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First time coming to Mr burger and let me tell the hamburger was bomb ..love the service the girls were very helpful love the vibes .. Love the atmosphere...gave me back in the days type of vibes definitely coming back read more

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Thank you to Carmen and the team for making our food. Also having great customer service!. The chili cheese fries were tasty on this day.. Update: Now they changed the chill not the same anymore no flavor and to much beans. read more

Mr Burger - Beautiful looking neapolitan shakes! - Burgers Near Me - San Bernardino, California

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This has been my third or fourth time here now and I wanted to share some of my insights: 1. The ice cream is great soft serve and guess what? I have yet to have them tell me that their ice cream machine is down like another chain fast food almost always does. 2. In my opinion and friends opinions, their fries are better than In N Out. 3. I have yet to have a less than 5 star customer service experience. Two thumbs up for Chris. I must be going during the shift he works which is great because he is friendly and has a great attitude. I have to go again soon because I still haven't tried the chili dog. Oh... I almost forgot to mention the great affordable prices. read more

The way I've been back here 4 times in the last week and a half this place and the chili cheese fries have become my preggie craving and i am not ashamed. i was even gna sneak some burgers into the movies last week but they didn't make it to the theater lol mama gotta eat! the service is friendly, albeit a bit slow, but it's 100% worth the little wait. (And the drive, i live 15 mins away ) too hot for me to eat at the cute picnic tables but i don't mind car dining in my ac. Come here if you like REAL burger joints. read more

Mr Burger - Mr Burger with everything - Burgers Near Me - San Bernardino, California

Seen Mr Burger come up on my Instagram feed and we wanted to give them a try. Drive-Thru was smooth, but There are a couple reasons for give 3 stars. 1.I ordered my Burger with grilled onions and no onions were on my burger. 2 the fries were thrown in the bottom of the bag and one of the trays all the fries were grown out. 3 the fries tasted like they were cooked in old oil. The burger did taste good even though they didn't have my grilled onions on it. read more

Mr Burger - Burgers Near Me - San Bernardino, California

The prices are very reasonable, especially for this economy right now. - I ordered two cheeseburger meals - Two ice cream cones The total was around 21.69$ that is good, if it had been the Mc Donald's down the street- easily 30+ . The food tasted good also, the lady was polite that took our order. This place is literally right around the corner from My house. I'll come again to try other things. read more

The burgers were good!! For the price they were great! The fries crispy and thin! The vanilla shake amazing! The staff very efficient. They have an outdoor area with three tables and it was nice enough! Totally recommend! read more

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I stopped on the way home got a double burger fries and a drink highly recommended it does compare to In-N-Out and just excellent prices

Tried this place out today not to happy chili cheese fries were very sloppy and tasted like store bought can chili with beans looked very sad. Fries are tasty, burgers were poorly made but not bad they need a little more TLC read more

Mr Burger - Cheeseburger, french fry a chili cheese, fry and double cheeseburger - Burgers Near Me - San Bernardino, California

This place is very reasonable. It's almost exactly like In-N-Out. The service is great. The young lady this afternoon was very helpful and friendly. I would recommend this place to anybody. I'm glad I don't have to drive all the way down the street on fifth to go get In-N-Out now I got my own In-N-Out by my house. lol read more

Mr Burger - Great burger and fires - Burgers Near Me - San Bernardino, California

Me and my sister just went here and the food is so good! The food taste fresher than in n out and the service was amazing. The worker gave us great suggestions and I loved everything we got! So delicious. read more

The customer service was good. I did not like they charge me for onions, even though I asked for one burger with onions they charge onions for both burgers. I didn't like that. It was a homeless guy out there. read more

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Huge no for me. The person working said they are just like In N Out I'm still looking for the meat. I chose not to waste the calories on bread and thousand island dressing. Just no. Getting ready to pull up to In N out for a hamburger that I don't have to look for the meat. read more

Just opened a few days ago and decided to try it! Great burger for the price! Had the Mr. Double and chili cheese fries w/ Mr. Best Shakes! I definitely would give them a try! Customer service was on point (Thanks Carmen!) not that long of a wait! Will definitely come back for more!!! read more

Mr Burger - Mr. Double / Chili Cheese Fries - Burgers Near Me - San Bernardino, California

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The cheese burgers are very good. But I really like the all beef huge hotdogs. I will add pic's on my next visit. I was too hungry and ate the hotdogs.. read more

Tried Mr Burger in San Bernardino, I found the staff friendly. Doesn't seem to get much traffic for a new business. Burgers & Dogs were good

Burgers are alright here, i live near by so it makes it a lot easier to grab, but this particular night my son wanted a burger and upon ordering the employee told us that they were out of lettuce, chili, fries, cheese & ketchup ‍... completely out of everything! Keep in mind this burger spot is surrounded by groceries where they could've easily gotten all these items. read more

Food is very good and reasonably priced, but when I went on a Tuesday evening around 6:15pm, they didn't have any shakes (I might expect this near closing time, but not nearly six hours left till closing on a Tuesday). So, I ordered (and paid for) a smoothie only to be told a few minutes later that their smoothie machine is in its cleaning cycle (in the middle of their dinner rush?). I was talked into substituting a root beer float instead. Then when I was given the float, I was given a fork with it instead of a straw. The cashier really didn't want me to have a drink for some reason. NOTE: I ordered the double cheeseburger and chili cheese fries with the drink. I got two forks (one for the chili cheese fries and I one for the float). Fortunately, I noticed the missing straw and got one before I left. read more

Asked for a double burger well-done, no cheese, no sauce - waited about 14 minutes in the drive through - no one in front of me. First the tried giving me the wrong order (car behind me). When I get home, there is cheese in my burger and the burger patties are PINK inside. I'll have to think about going here next time. Definitely not worth the wait. read more

I come here for the milkshakes and eveytime for whatever reason it isn't working ,it's broken or they're cleaning it, or they're out of it. Mind you they close at midnight I'll come at 8 PM or 8:30 PM and their milkshake machine. Also ur waiting 15 mins for a combo. read more

Great service the food was delicious and ice cream on point always good time we go often

Customer service was good...the French fries are really good, the burger was ok. The burger was something you could have made at home..I wanted to order a shake but was told they only had vanilla. I decided on a cone, when she handed it to me, it fell on me. I think something was wrong with the machine because it was super soft and melted. As for the ice cream, it was ok, it seemed watered down...for the price I guess it's ok...you get what you pay for..would I go back probably not..4 stars for price point read more

Finally, good smash burgers on 40th street. And cheap too! Quick service. Thank Christ the owners decided to drop the ralley's franchise and actually make something worth eating at. Also the strawberry shakes are awesome. read more

The food has a fresh taste, the prices are very reasonable, the staff was very nice, service was quick definitely be back to try other items. No nonsense menu, nice to see a friendly menu, some seating outside, it's nice to help out a new face in the neighborhood, I hope they last read more

Food and service in a manger on site. I requested my cold soggy hard hamburger and Fries to be remade or refunded. I was told it was against the store policy. No manger or contact information was available. The number I was given did not work!! read more

Mr Burger - This is the managers number given to me by the server, Jon,The number did not hamburger and cold hard fries. - Burgers Near Me - San Bernardino, California

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Kayla is amazing! Give her a raise or make a her a manager. She ran the establishment by herself! She took order, apologized for the wait, cooked with accuracy and timeliness, was polite, and looked beautiful doing it all! I wish I had cash for a tip! Whomever the owner may be, go celebrate her now AND refill the waters, THANK YOU! read more

My burger was mostly 89% lettuce, and the buns weren't even toasted just very very dry... and the burgers are tiny. Very disappointed

Traveled 2 cities over to try this spot, all because of a TikTok I saw.... Would I come back??? No. The food was good, but too many mistakes, the receipt showed my order was ordered correctly, so not the cashiers fault. Missing one full order. Another was missing the pickles I paid for. The chili cheese fries were missing the onion and pickles on it. My 4 drinks didn't come out until we finished eating... they brought out the missing order way after... The whole experience just left a bad taste. My favorite was the soft serve! read more

My grandson & I had lunch at Mr. Burger this summer. We enjoyed eating at the picnic tables. The service and staff were very nice, plus the ambiance was very clean and organized. I'm definitely looking forward to eat here again. read more

First time here.The food was decent. I ordered two, Mr. cheeseburgers and a deluxe chicken sandwich. The chicken sandwich has so much mayonnaise. And the burgers were pretty plain. I feel like it's something you can make at home. The chocolate shake was really good. Also French fries were decent. Overall had way better. read more

Mr Burger - Burgers Near Me - San Bernardino, California

Service was questionable. Ordered 4 combos. They repeated the order back correctly but when we got home none of the burgers were correct. Milkshakes were good though. Probably won't be back. read more

Ordered the double cheeseburger, it was soo good especially love the toasted edges of the buns. The guys working this night were very polite with exception customer service. The restaurant was clean outside and in, including the parking area. 10/10 returning. read more

Loved the burgers, fries and the hot dog was actually really good too!! The prices are so nice, especially compared to other fast food places. And the customer service was great from start to finish! Will definitely be back to try more read more

I ordered the Mr double, and wow. The patties were perfectly seared and juicy. The cheese, Melted like a warm hug. And the sauce, If they bottled it, I'd drink it. Don't judge me, so delicious. The bun held it all together, soft enough to bite into easily, but didn't fall apart halfway through, best burger bun I've ever had. The fries were golden, crunchy on the outside, fluffy inside, and seasoned perfectly. Now the shake... oh man. I got the strawberry shake, and it was thick enough to bend the straw but smooth enough to keep sipping nonstop. Creamy, cold, and just the right amount of sweet. Unfortunately I was a little disappointed with the Hotdog, the sausage was old, salty and the hot dog bread was stale, the chili was not good either. Amazing customer service. Would I go back? Already planning my next visit. read more

Delicious cheeseburgers that reminded me of a mom and pop establishment from years ago. Meat tasted like real meat and the hamburger bun was delicious. Tried the chili cheese fries and not a fan of the beans. The beans enhanced the bass in my car stereo and I just went with it. I will return to enjoy a tasty cheese burger. read more

Tasty food, friendly staff and very fast services and clean all food was very fresh. Juicy burgers and a similar to in and out restaurant.