I came thru the drive thru twice first cause they forgot one of my nuggets and the second time I went thru to grab my forgotten nuggets. They didn't give me my sauce both times. Plus my happy meals didn't even come with Sauce I had to tell my kids oh they probably ran out of sauce and didn't get there shipments yet so they wouldn't feel sad for not getting their sauce. I saw one of the manager who didn't even have a mask on walk to the cashiers window. read more

horrible night management. went there for just a coffee, driving 15 mins since it's the only one open. the app has a $1 iced coffee and they said their system was unable to do deals. j ask if they can just charge me for a $1 drink and j show them i have the deal and they said no and charged me $5 for one coffee. read more

Almost every single time we have come to this McDonald's there is always an issue, and more times than not we have to pull over to a reserved parking spot and wait for our food for 15+ minutes. read more

This McDonald's is great. Of course you can always get your late night fix here with their awesome dollar menu and their drive-thru is open 24/7. Me and my friend are always stopping by here (not so much anymore since he's away at school). But we would get 20 McNuggets for $5 and a medium caramel/mocha McCafe for about $3 each. You can also get the 20 McNugget meal with two medium fries and two medium sodas for $10, which isn't a bad deal. When I'm by myself I'll just get the McChicken or McDouble for $1 and come home and grab a drink from here. Like I said, I always come back to this place. read more

This is the worst McDonald's I have ever been too close to home so I went to it a few times but I rather go miles away then go to this one there is not thing good about this place I wish I could rate it -stars read more

I went to McDonald's thru the drive thru, encountered a very attentive employee ! Excellent customer service! spoke loud and clear which was so nice to hear cuz usually u get muffled or an employee with a I don't care disposition. McDonald's out did their selves hiring this lady. i asked her name cuz i knew I would write a review cuz she deserved some praise! Her name was Sarah. She is the best They have ever hired read more

Worse worse worse !!!!! McDonald's ever!!!! I don't know what kind of night staff they have but they need to change it ASAP !!! Forgetting my stuff not once but 3 times !!!! Having me get home and to find out I'm missing things is such a bummer ! I paid for all of that stuff , and not to mention , most the time they are having me wait ! And still forgetting my stuff ! I can't believe I'm actually too this point . One can only take so much , especially having it happen multiple times is not ok . I've boughten happy meals and they forgot the toys ! The main items . I understand it's not an easy job , but you have one job!!!!!!!!! Don't forget anything !!!! Do they not double check ? Are they that careless ? If so , you guys need new employees!!!! There are a bunch of dissatisfied people complaining about this place ! Get it solved . read more

Man, don't order hashbrowns from here. They'll forget to give them to you, swore they gave them to you, and then the manager will roll her eyes when she's wrong. read more

Breakfast was not good. One of our sandwiches had raw bacon on it. The replacement they gave wasn't any better. It's not even worth a one star. read more

Davin nice gentlemen very cheerful when traveling it's alway great to have a happy cashier , traveling , thanks from Orange County read more

McDonalds - Fast Food Near Me - Clovis, California

Apparently, if it were not for the super cheap chicken mystery pieces, and the indoor play place, I would never come here. It is a bit frustrating that there are no sanitary wipes..... EVER in the play area. (See photo) read more

McDonalds - Oh, I beg to differ. - Fast Food Near Me - Clovis, California

See all

This has got to be the worst McDonalds ever. I went by for a late night meal with my kids. Our order wasn't ready so they told us to park in the front(not being specific as to where). The guy ended up taking our food to another car. Then realized it was our food after the other car went through our bag. He then tried to bring it to us. One of our chicken nugget meals was missing a nugget. I was so grossed out I took it to the manager Monique. She was so rude! Every time I said something she would just say, "yeah ok" to shut me up. Then she was like it's not your fault. I told her "no kidding, I never said it was my fault". She never once apologized. She has got to be the most unsympathetic manager I've ever had to speak with. I would give them no stars but I have to give them at least 1 read more

I don't go to McDonald's often, but I had a particularly rough night and was really in the need of some comfort food, particularly a breakfast chicken biscuit. I wasn't able to get out till around 10:20 and when my first choice was out of breakfast it was 10:40 and breakfast had already ended. However, I knew this McDonald's was 24 hours as I had frequented it in the early hours of the morning before and I thought perhaps they served breakfast longer. They don't, but when I called, one of the workers, a short young women, was very nice and offered to make it for me despite being pass the time. The point is, she didn't have to and she still did. The biscuits were fresh and great, and although I prefer mine with butter and honey, they were still satisfying and the action meant a lot after a streak of bad luck. She probably has no idea, but I greatly appreciated it. read more

They messed up my drink order for a caramel macchiato and then when I told them they accidentally gave it to someone else.

Had a difficult order and at first they said it wasn't possible but the manager provided great service and made it happen, awesome and friendly staff. read more

I never have expected much from McDonald's, it's McDonald's. I've enjoyed their food many of times. However, this past experience has me wanting to never go back. I ordered throug the drive through today, went home with my food and started to enjoy. Few minutes in a take a drink of my iced caramel coffee with light ice and sucked up a torn off real finger nail into my mouth. Not only was it gross enough to have someone else's finger nail in my mouth but, with all the covid-19 it got me slightly more worried. Decided with something like that the management might want to know, ESPECIALLY with the covid-19 situation. Called the store and asked for a manager politely. Informed of the situation and simply said "I'm not panicking over it, just thought management might want to know since a lot of customers are scared with the covid-19." I didn't expect anything more than that they would look into it at least. Instead the manager just started making excuses and saying that they all have to wear gloves. "We all wear gloves," "We handle food and wear gloves right now." She did apologize for it happening to me but, making excuses and nudging towards the idea that I was just lying or making it up... Yea that's not good management at all. Having worked in fast food myself, I know that a proper response involves NOT accusing the customer. Even if they are just being an out right idiot over something, you still don't argue or make exuses. Would just say, hey it's McDonald's but, covid-19 isn't something to be messing around with stuff like that. read more

Best McDonald's in Clovis always have fresh fries and my order right! I only go to this McDonald's

If I could give McD a minus I would. I went a couple of weeks ago. I was waiting in line at the drive thru to get my grandson a kids meal. Next thing I hear is someone hitting my Jetta with there big suburban. I got out of my car to get her info. She refused to get out of her car. I didn't have my phone on me. I kept after her to get out and she refused. I went to get my phone to take a pic of her car and she took off. I called the police but of course by then she was long gone. McDonald's I am so very upset with you and your design of the drive thru going in between parked cars. I am now responsible for some thing I didn't cause. I feel McDonald is responsible for this accident and all the rest that happen. I'm a sure on a daily basis. Not more then 10 mins before my car got hit another car was hit. The same thing happened to them as me. A truck pulled out of its parking spot and hit the guy going though drive thru. They were off to the side exchanging info. When the police came they gave the police their info too. Its very sad that there are cars parked on each side and the drive thru is causing parked car to have to wait till the drive thru cars aren't there. Make no sense at all. I have read some of the other reviews on here. It seems I'm not the only one that isn't happy about the parking/ drive thru situation. I will be calling McD. I'm not done with this. I shouldn't have to use my insurance for the accident I didn't cause. read more

I always get good service here and everybody has been nice. No complaints so far. Your food will not be fresh until you specifically ask them to make it fresh. But it's the same at most fast food places. I always ask and they make it. You can tell the difference. I always have to wait for fresh food as they make it and takes few minutes but it's worth it. read more

In the drive through I ordered a Quarter Pounder Hamburger and I received a Quarter Pounder With Cheese. I returned back to the restaurant and asked for them to resolve the issue. The employee took it back and remade it. The original order specified onions only. After the re-fire she handed me a Quarter Pounder this time without cheese, but it had pickles, mustard, and ketchup. I did not want to wait another 5 min for a third burger, so I did not ask for it to be fixed. I am highly dissatisfied because when I returned the first burger it still had the tag that reflected the proper order and I still received an incorrect order. read more

The manager Lily Chang was very rude and gave unsatisfactory service when she forgot my drink. She had me wait in a long line to get my drink then proceeded to have me repeat my order 3 times because she couldnt "hear" me. Then told me "have a nice day" with hella attitude and gave me no discount or free item to encourage me to return to that location.definitely will not be going back and would not recommended going if you want good food and service. None of my food was fresh and i even requested it to be fresh. Very disappointed read more

Used the drive through. The girl at the window was very rude and the french fires were cold. Will not be visiting this McD's again.. read more

Worst customer service ever. Waited in drive thru for almost 20min. Once it was my turn to order, I was asked if I was paying with cash or debit. I was paying with debit. I was then told that they do NOT take debit. I was stuck in the drive thru line for another 10min. Did not receive any type of apology but I did observe several employees on their phone. Never coming here again! read more

I was told by the crew member who was serving that I should wait extra few minutes for the order to be ready... She was unprofessional. The service isn't as expected read more

McDonalds - NEW - Fast Food Near Me - Clovis, California

I literally waited 6 minutes to get a straw for my drink after already receiving my food at the drive thru window. Poorly designed parking, drive thru, entrance, and exit. Cars are unable to back out of their parking spaces due to drive thru lines. Constant traffic snarls. So not worth it. read more

i thought i wasn't gonna get a mcflurry because one worker said the machine is off but then another worker made me one anyways that was so clutch i'll never forget that best experience at mcdonald's ! would definitely come again the restroom was also clean read more

Worst McDonal's I have ever been to in my life. Horrible customer service, completely unacceptable. I came in with about 3 friends at 3am to eat. It was actually pretty busy for it being 3am and there was not enough seating available. We sat in an area that was roped off because all the other seats were taken. Only to have an employee rudely tell us to get up and then we were forced to stand around, even when our food came and was ready we were never offered seating. I'm sorry I know it's late but seriously? Then a manager came out and started questioning everyone and asking why they were there at 3am. I'm sorry but you're a 24hr McDonalds and why I chose to eat there is no one's business but my own. I don't even know how or why that was necessary. On a separate occasion my boyfriend and I came around 1am and the drive through was closed with cones and the doors were locked although the store had a sign that said "open". After knocking on the door an employee saw us and tried to tell us to leave, told us they were closed and looked bothered that we knocked. When we literally saw other customers inside eating and someone ordering!!! What would corporate think? Shutting out and turning away customers, telling them you're closed during hours you're actually open?! The hours on the door said they were open, after arguing with her she finally let us inside and locked the door behind us. The woman working the register who I think was a manager was extremely rude and had an excuse as to why we couldn't order what we want, even when we tried ordering other things there was a reason why it couldn't be done. They were "out" of nuggets and when we asked her for ice cream she literally got angry and told us the machine was broken. You can't be a 24 hour McDonald's and make up excuses why you can't cook food at 1am!!! I have had no such issues during the day, but the night team is absolutely awful and should be replaced if they haven't been already. read more

This is THE WORST McDonalds in Fresno/clovis. Ice cream machine is always down. You have to wait at the counter while the employees finish their personal conversations to ask for ketchup. They never clean off their tables. if this place didnt have a play place I don't think they'd still be open. read more

Well it's been a while since I've been to McDs, especially this particular one, and NOW I remember why. First and foremost let me make this CRYSTAL Mf'n clear . . . I COMPLETELY understand that we are in a pandemic and that we are ALL affected in some way shape or form, and also that we are all dealing with a whole lot. . . Ok, now to move on, THAT is still NO EXCUSE for poor service, ‍. . . And this location has never really had even decent service, I'm just being honest, for the good location that it is at, I'd think eventually it would get better. ‍‍. . . Especially when all it would take is, for everyone to do THEIR job as asked, then everything would run like a fine tuned machine. . . But it doesn't, as we allow these lacks of desire to perform well to continue without consequence . . . I mean, I get it that it gets super busy at times, I can say I know, I used to work Fast Food, once upon a time, so, THAT'S why I have no sympathy or empathy for the McRep workers. I understand the job is hard, it should make you then want to do something else with your life, as this is NOT for you. . . Some actually enjoy the job, and it is for them it's a form of customer service. So, we know ALL know, customer service is NOT for everyone, Am'Iright? Anyway, so my point being, I pay for what I ask for, not what they want to give me, and I feel that is what I should get. So when I am asked to pull up to the Reserved 1 parking, due to the hash browns being made. . . So we obliged, but first ask the McRep, who asked us to go park up, to please include Jam, honey & ketchup in my bag. So, I mean, it should B in the bag, right? ‍ . . . There was honey, but apparently 5 Breakfast sandwiches & 5 hash browns calls for 5 ketchup packets ‍‍. . . So ok, then we go back through the drive thru, Obviously, so we may get the jelly, that was Mcforgotten ‍ . . So, anyway we then accidentally passed the first order speaker, the second one I believe didn't work, so we were unable to go back, to the first order speaker. . . So at the first window the McRep there was kind enough to let us order a slush and then in the follow up pick up window, there is this dude, practically hanging out the window, who honestly seemed to want to look intimidating. With a like questioning demeanor, but not saying anything, just eyeballing everyone and the inside of the car . . . when my son took the slush and he asked for some jam and ketchup as we'd just come by. . . I should add the McRep who originally dropped the ball, was with the Window McRep, and my kids were chuckling in the back at the fact she had dropped the ball. . . . I am assuming THAT provoked Mr. McRep at the second window ‍ . . . What I am trying to say is, first off, if you were as quick to make sure your employees were all well and wanting to actually do good work, as you are to come out to the window like an angry elementary School principal. . . The job would B done right the 1st time and your rating would B better . . . Negatively or aggressively is NOT the way to react to any situation, especially if you are, or want to act like, your management . . . Also, in our order, one of the McMuffins bread was burnt. . . and I know someone had to of seen that ‍‍ . . . Ppl in general need to slow down, the customer will wait, it's fast food not hot N ready ‍ . . . Communication & Organization is KEY . . . Oh, also, if you repeat what I asked for, I am assuming you documented it on your little tablet/screen whatevz TF it is that you use for the orders, if NOT, then WHY repeat it? Or EVEN worse, document it correctly but another McRep drops the ball, and it's STILL wrong? . . Come one guys, you make the ones who DO their job right look bad, so to those few, at this particular location, that do. . . I still appreciate you . . . other than that the food was good read more

Just went to the drive thru where the service was horrible. Manager want me to move to a special waiting spot . When I asked people Why cooking burger! I didn't order any burgers! After I said it was a happy meal with nuggets she pushes it out the window. There was only 4 nuggets instead of six, cold and hard. Plus there was no toy. I didn't know about this until I got home. When I called manager said there wasn't nothing she could do. Worst service at this McDonalds! read more

Worst mcdonalds. They are the slowest FAST food place I have ever been to, they always give nasty old tasting fries that aren't even hot half the time. No one here even cares that there service sucks. I absolutely hate this mcdonalds read more

A simple apology is appreciated in case a mistake is made. My family went to order a drive through meal and they missed giving us a sriracha chicken sandwich, that was ordered. I returned all the way from my home missing lunch with our kids, along with my wife to pick it up. We spoke with the person taking drive thro order and who gave us the sandwich at the window. Both were very cold with no concern or a word of apology about missing out our sandwich. It felt very cold interaction to us. read more

If this McDonald's answered their phone they could have avoided this review altogether. I tried calling the number numerous times but no one answered. I ordered a couple burgers without pickle for my family through the drive thru and even confirmed there were none before heading home. Although the burgers did not have pickles on them, they were soaked in pickle juice, the very taste we were trying to avoid. Someone must have taken them off after they were incorrectly placed on the burgers. Not good. read more

This is probably my favorite McDonald's to go to in the Clovis/Fresno area. Pretty good food and the Coca-Cola machine always makes Coke that tastes great. read more

I stopped to buy some food for my daughter and four of her friends tonight at 8:40 only to find out that they were closed. There was a sign on the door that said that they would be closing at 9pm tonight. And since it was 8:40 there was still 20 min to get my order in. When I asked an employee who was walking an order to a car in the parking lot why they were closed early her exact words were " I don't know and I don't care ask the manager" and she walked away. When I tried to contact the manager no one came to the door. While I was waiting at the door for the manager the employee who didn't know and didn't care saw me and one other person waiting on the manager at the door so she walked back to the parking lot and got on her phone to talk to someone while she waited for me and the other person waiting for the manager to leave. I understand I was at McDonald's and I guess I should expect this kind of service when I try to go here. Gone are the days of my childhood when it was a special treat to come to McDonald's. Now you just hope you get your order made right and forget customer service. The employee tonight was at least truthful she didn't know and she didn't care.... read more

I love coming to this mcdonald's because it always has great customer service when i go at night but tonight Rachel working drive thru had really rude customer service needs to change her attitude. Mcflurry and coffee were bomb like always! read more

I dont know if they're system shuts down at 2:00 am but this is the second time in a row I come on my lunch break and they're only taking cash. trash. read more

Had the best customer service at the drive thru window with the night cashier! Day was so amazing and had such an incredible attitude. I definitely will come back to see her! read more

Darren, and another man were very rude as I was trying to explain, and they basically took money from me

I love this McDonald's. Staff is very friendly every time I visit this location. I can also bring my dogs on a cool day because of their patio. read more