WHY DID THE HUGE SIGN SAY "OPEN 24HRS" and it was closed at 3:45am?! A woman with a uniform was drinking coffee and was ignoring me in the drive through window. read more

Winner of the Most Post-Apocalyptic, Nastiest, Most Drug-Infused McDonald's in America, five years and running! No beverage refills. No extra napkins given out after receiving your order. No ketchup packs given out. Straws have to be added to a drink order. Drug deals going down INSIDE the restaurant.* Two security officers looking the other way. Surly employees. Zombies walking in and out. Prices that are 20-40% higher than any other location in Chicago. Yes, this is the shyttiest McD's in America. However, where in America can you get a Happy Meal with your OxyContin? *'Im sitting near the entrance eating a meal, and a guy is four feet away negotiating a deal in his phone. read more

Early in my pregnancy when food as a general concept was not appetizing at all, McDonald's smoothies were one of the few things that I could eat that felt satisfying. So in the span of a few weeks I gave McDonald's more of my money than I've done in years! This location always seems to be packed, both inside and out (or perhaps especially in the morning, since I'd stop by before work). But they move fairly quickly. Even more so if you have a code because you ordered online. The curbside pickup is on the east side of the building, and the parking spaces they have when they tell people in the drive-through to pull over and wait are on the west side of the building, which I've messed up a time or two and wondered if there was a problem with my order because I'd parked in the wrong place, so keep that in mind. read more

For some reason they don't put everything on their burgers? I've gotten them several times and they are always missing onions and mustard. Weird because what McDonalds doesn't have mustard..? read more

Food is over priced, salty, and very predictable. Service was blah and no plates or silverware!!!

Very rude very disrespectful very inconsiderate,kept talking over me I called to speak to manager to let them know they messed up my order she don't even speak English and said. She told me she very busy not I'm sorry we messed up order or come back in to get correct order. read more

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I rarely McDonald's, let alone fast food in general, but I just wanted to share that my experience here the other day was great in the drive through. Didn't get the guy's name but he was very nice and courteous. Considering the area, and the riff raff that this location experiences often, I was expecting to get a rude worker or something, but was quite surprised. Glad to know this place has decent staff! read more

I'm writing this as I have been waiting for my food 15 minutes after they served it off the screen. This happens pretty much every time. They serve orders off before they are ready to hand it to the customer and then forget about it. read more

This Micky D is a hot mess! It is hit or miss in terms of service. It is either bad, very bad or a hair pulling experience. The last time I went through here, I had to repeat my order 4, count em, 4 times before the person got it. Or so I thought. Got to the window and he had that order all wrong: Micky D: "you wanted a double cheeseburger?" Me: "No, a double hamburger" Micky D: "so double cheeseburger, no cheese?" Me: "What??? Can I just get a double hamburger, no cheese?" Micky D: *crickets* "oh ok, a double hamburger, no cheese, right?" Me: "Lord Yes! No cheese!" Got the receipt and lo and behold, it was wrong. Had to give my order to the woman at the window who is supposed to be giving me my order so I can drive off. I know, you are asking, why why why does she repeat the same mistake over and over??? Cause I can't quit Micky D! I love those damn fries and burgers! Damn you Micky D, damn you all to hell! read more

McDonald's - a bicycle leaning against a fence - Fast Food Near Me - Chicago, Illinois

This location is dishonest when taking your order.i wanted a #8. Which is 6.59. she asked med or large? I was confused, I wanted the size that was included in price which I'm guessing is small. I said med. I sure didn't need large. I got charged.79 for "upcharge". When I tried to complain to Hispanic mgr, I got no satisfaction. Very SHADY?!! read more

McDonald's - the receipt for the restaurant - Fast Food Near Me - Chicago, Illinois

We were not greeted and served at this location. We expected to be treated equally as we walked through the drive through. I was extremely thirsty and just needed some water after a long walk on a blistering hot day. P.S. this breakfast sandwich (attached) is from Starbucks and is far superior. read more

McDonald's - a half eaten breakfast sandwich - Fast Food Near Me - Chicago, Illinois

This McDonald's is so surprisingly good. Food is always hot no matter the time of day I go. Service is great, they always get my order right

I never leave bad reviews anywhere, but this is a bit frustrating. Here's what I thought I ordered (in app picture): the medium hot n spicy McChicken MEAL with Fanta frozen; and a hamburger happy meal with extra fries instead of apple slides, and apple juice for the drink. Then I could use a coupon of "buy a combo meal get a happy meal for free". First off, the guy don't understand what is the Fanta frozen. I repeated twice, and he kept asking which one?? Then, when I tried to use the code, he said I couldn't because I didn't order a combo meal. I was confused, but still, just paid whatever he said. He didn't give me receipt till I asked for it (which took them quite a while to print, as if I was asking for something very extra). Here's what the receipt (picture) said: I ordered a happy meal with the frozen; a medium fries, a McChicken, and an apple juice separately. I don't think I need to explain more of what went wrong. read more

McDonald's - the receipt for the restaurant - Fast Food Near Me - Chicago, Illinois

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I means it's McDonald, nobody goes here for the wow factor. But being close to my place I'm here quite often. They have never actually messed up my order and they recently redid the inside. It's a little nicer than most others. Solid joint read more

Horrible service the employees do their job malaghana and like shit, if you don't like your job leave cause wtf is this?? This is unprofessional and this establishment should be closed or have new employees. I wouldn't dare to spend my money with these people again cause I've gotten meals from McDonald's else where, where the food looks neat and appropriate too serve, THIS IS NOT APPROPRIATE AND IS MADE LIKE SHIT! read more

McDonald's - McDonald's Quarter Pounder with Cheese - Fast Food Near Me - Chicago, Illinois

Crowded with customers, also plenty of panhandlers, and homeless people trying to seek refuge. Employees trying to keep paying customers in and prevent people from taking naps here. A few people asking me for change as I dine in for my coffee while I assess and try to offer assistance with the best of my ability. It's pretty sad and how strong these people survive life. I do what I can and move on. I'm wearing my work scrubs; I'm getting a few stares and people wanting to talk to me for help. I don't mind the unexpected company and because of my profession, I don't feel uncomfortable. There's a police survelience box on top of the traffic light between Wilson and Sheridan for safety and protection of passerbys. Service was quick and the line seems to be moving well. Employee was cleaning the place up. read more

McDonald's - Police surveillance box on top of traffic light - Fast Food Near Me - Chicago, Illinois

You can not have big signs that day Open 24 hours and not be open 24 hours it's called false advertising and I hope you get sued over this. I will hopefully find some one that will sue you for this. You can't say your short staffed either because the few times I have gone to your location between 3a and 5a I can see and count about 4-5 employees just standing around on their cell phones. What a great business model you are closed right when bars and night clubs are letting out and you are paying people to just stand around and not make your business money. I even put in a mobile order because your app claims the restaurant is open and guess what your staff rudely told me they are closed and don't make food 3a to 5a no matter what the big open 24 hours sign says. Wgold75 read more

This McDonald's location is probably one of the better looking places that I've seen. It's completely up-to-date from the decor, self-service kiosks anf menu screens. I've been to this location a few times and it's always been fairly clean. I don't think I've ever seen this location not busy and having limited seating. The lines can get pretty long but I don't think I've ever waited too long for my food. Plus the ice cream machine has always worked when I've visited! This location gets a bad rap because it's the hangout spot for the local teenagers and homeless population. There's always a lot of activity either inside or outside the restaurant. I've seen a lot of police activity whenever I'm walking past, it's typically just to tell the people hanging outside to keep it moving. read more

Their kiosk can rip you off and then you loose. They will not help you or refund $. Best way is online or at cashier.

Two words: SO CUTE. When I heard about this cute little spot opening up down the street, I knew I HAD to check it out. Their menu is really cute - classic American Fare. Burgers of all kinds - and shakes! And cute little shakes called a McFlur (omg so cute). You can get MM or Oreo. They also have a breakfast menu which is available ALL DAY. Amazing right? If this is the future of fast and casual dining in Chicago, I think we have a bright future ahead of us. I'm a McDonaldGirl. "I'm Loving it" and I'll continue to. #Foodie read more

This location is my go to when I feel like having fries. Lately this location has not only had the worst fries but the food im general has been disgusting. One of the reasons I personally think is the constant turnover in employees. Every time I go I see new employees and I completely understand, but better training would help tremendously. Please teach the employees how to put salt on the fries, and fix your ice cream machine that is always broke now. If you don't like salt on your fried and mediocre food then this is your spot. read more

I'm a LYFT driver, I stop at McDonalds daily. First time in this area. I didn't get a McDonalds welcome! I asked to use the bathroom and the manager said you have to make a purchase to get a token.....What ?? I am 55 years old and have been going to McDonalds for my entire life, Never Once did someone tell me I have to buy something before I wash my hands to eat. Is this McDonalds practice?? If so they will no longer get my business or my family or friends business! Very disappointed read more

Came in to get a quick bite before heading home. I also had to use the restroom prior to ordering. You MUST get a token to be able to use the restroom. Apparently "new rule" that's being enforced by their "Brut Squad". When I asked one of the employees, who seems to be the manager, he barked that I have to buy something. I in turn said. I have to use the restroom and I was going to order afterwards. I was not going to wait in a line 10 people deep to get a token as if I was paying a fare. I started to walk out and he relented and gave me the token. The restroom was atrocious. Had an oder of stale piss. The toilet had marks and leftover residue from the previous user. And knats! They were all over the restroom! I come out and have a seat near the front counter so that I can decide what to get and waiting for a response from a friend of what he wanted. The Brut Squad then comes over to me with a glare and asks if I planned on ordering anything, meanwhile I am clearly on the app doing so. I asked him to please let me be as I have placed the order and patiently waiting for them to make it. I get my order. Checked to make sure I have everything and asked the same barking manager for napkins. He asked me "WHAT?!?" and I politely repeated the request. He throws them on the counter and walks away. At this point I was so shocked with the treatment I was getting and after observation of how they handled everything, I said that customer service doesn't have to consume your entire life, but to always remember that it doesn't cost anything, not even a token, to be courteous to a person. He rolled his eyes and muttered something inaudible and went to the next order. I would have given them at the very least, 1 star for the food, but this location doesn't even deserve that, because of the attitude and rushing manner that everyone exhibited. If being talked down to and barked at and nasty attitudes is your thing, then by all means, place your order. If not, I suggest that you stay far away from McDonald's on Wilson! Well waddya know. I can't post this without a star. 1 star JUST to post, just like I have to order food for 1 token to take a piss! read more

Honestly The food is fast and great Nuggets are on point. The cheeseburgers have cheese. The fries are fried Stop reviewing McDonald's like a 5 Star restaurant, it's awkward. It's fast food and it taste like it, duh. read more

Awful.. food was stale and the French fries were raw. The only good thing was that it was here in six minutes.

I did not plan for my review number 200 to be for McDonald's in Uptown, but I guess it was ment to be. One thing I can say for sure, the McDonald's on Sheridan and Wilson is entertaining as hell. You are almost guaranteed to see somebody urinating right outside, watch a fistfight between senior citizens, see an argument between prostitutes and much more. I don't wanna spoil it for you guys, it's something you just have to see. The place was recently renovated and looks nice. Be prepared to wait because there is always a line. Service is a hit or miss. If you get scared easily by bunch of homeless people hitting you up for money I advise you to stay away. There was quite a few shootings by this McDonald's in the recent years. But I come here once in a while when in the area. Mostly stick to drive thru service. read more

The guys working right now told me they were closed and to suck a dick. Ummm not the way to ever reply to someone. If you hate your job so much go somewhere and don't be rude. read more

The place can get a bit crowded around noon and there's often a small gathering of homeless and teens skipping school outside during the week, but I've never been hassled. Other than that, it's usually clean and the staff are responsive. read more

First, just going into this place is dangerous because of the thugs hanging out in front. Second, the service is simply terrible. I hate saying that but it just is. On the four occasions I've gone, the counter staff scewed up my order. I decided I was done with the place after going in on St. Patrick's Day and the being told the machine that makes the shamrock shakes was broken. Really? The one thing that people think of with McDonalds on St. Patty's Day is the green shake - and they couldn't offer it. But then I remember the year before it was the EXACT same story. They may have given this place a new look inside but it doesn't change that fact that they don't have thier stuff together. read more

Every time I order from here they mess it up, today I ordered a Big Mac with a medium drink and fries, as usual this was too complicated for the people who work there. I received a large fries, a plain quarter pounder (basically three slices of bread with meat) and a small drink. They still charged me full price of corse. None of the workers speak English, or if they do they don't bother. I've been to this location several times due to work. I think they maybe get my order right once out of 20 times. 100% this is a shit McDonald's that will rip you off and rob you of your money. DO NOT GO TO THIS LOCATION! I repeat this is no joke! DO NOT EAT AT THIS LOCATION! read more

McDonald's - Crap - Fast Food Near Me - Chicago, Illinois

This location is either understaffed or management needs training again. Half an hour wait for two drinks? The overall two star rating makes sense. read more

For this McDonald's having low reviews, it sure is crowded a lot. As for food and service most McDonald's aren't perfect from what i see. Today it looked like there was a long line, that almost went out the door. Not sure if it was a party inside, or just a super long line, because the parking lot didnt have many cars on it. The main thing i see about this one is the sketchy area, which seems to have many people up to no good in it, or just lurking around. I've attended the Uptown Baptist Church, which sits across the street, and also Sonic, which is next door to this McDonald's, and i always get that urge to watch my back or lock my doors whether I'm on foot or in my car. The food shouldn't be a concern, because we all know that most McDonald's restaurants are hit or miss, as far as good service and food. What should be the concern is the sector that it sits in. Out of five stars i rate it a three, mainly because of what i mentioned, even though its worth 2 1/2 stars. Take a look at the links below http://abc7chicago.com/news/window-shattered-at-uptown-mcdonalds-after-gunfire/689338/ https://www.google.com/amp/s/www.dnainfo.com/chicago/20150927/uptown/uptown-shooting-mcdonalds-parking-lot-wounds-2-police.amp?client=ms-android-sprint-us read more

Google say they open but the lady said they are closed at the moment. The way she sounded was as if they are closed for a couple minutes and not closed for the night. Weird place and crappy service. read more

So we thought McDonald's would be a quick stop. We were wrong! About 15 we waited for our food as 15 employees were working the counter and food. We watched as they called all the numbers ahead of us. That should never have happened! Get your shit together! Also I agree with the other reviews about the amount of bums that were inside. I was being watch by one of them and felt uncomfortable as i walked past him to the bathroom. Another one was standing in the food line holding his ears and rocking with a sailor hat on. Never will come to this location again read more

I like this particular location because it does have the self-order kiosks which make it super easy to get in and get out. However, this McDonald's is always filled with sketchy individuals, which can get annoying when they constantly ask for money. I won't come here at certain times of day, because I feel unsafe. I'd recommend going to a different McDonald's location if you can. read more

Just bad service lol what else do you expect from these places anymore though. Chik fil still holds the crown

Literally was in the drive through, and was told "if you are literarily recording me I cannot help you." Got hung up on, didn't get my food, and tried to even go into the store to order food. No biggie, they called the cops on me and more. read more

Not a good McDonalds. Slow service. Only have one cashier when they need two. Food was okay. It would be nice if the staff would greet people. Just say hi. Would be nice. I would never go back. read more

Yes, I am reviewing a McDonalds and no, I'm sure whoever reads this is not surprised I'm giving it one star. Sure, the food at McDonalds is greasy crap and it is a terrible, terrible, terrible business to give your money to... but it has a time and place. Like when you're 9 and it's basically the only place you can hang out with your friends that you can afford. My problem with this McDonalds is their inability to give me a chocolate shake. EVER. I have literally been trying to get a chocolate shake on my way to work for like, 2 weeks. Complained to a manager but I'm pretty sure he understood about 0% of what I said to him. I had an onslaught of nostalgia (ah the days of skating and buying crappy food at Mickey Dees) which gave me a hankering for their not so great but not so terrible chocolate shakes so I figured I would pick one up. It turns out this is a lot easier said than done. Each and every time I go, I have to go in the morning and I pull up to the drive thru and order a shake. They repeat..."chocolate dkaljflakdjfakld" and I say "...CHOCOLATE SHAKE" and they are silent for a minute before telling me to pull around. I pull around and pay, look at my receipt and realize they rang me up for a HOT chocolate. They slam the window in my face so I have to pull up to the other window and they try and give me a hot chocolate. I resist because...1) It's a hot chocolate 2) It's like 1093 degrees out and 3)...It's a hot chocolate. When I point this out they disappear and come back to say, "No chocolate shake". And then disappear and then give me 2 bucks back- NEVER the tax that I literally paid them and slam the window on me. So I have basically just paid for the privilege of sitting in a McDonald's drive-thru. I have tried this 3 whole times. :/ Is this Seinfeld? I just want a damn chocolate shake! In the words of Mugatu, "I FEEL LIKE I'M TAKING CRAZY PILLS!". read more

IMHO unless you're six, the monotony of a McDonald's experience barely qualifies for a Yelpin', and quite honestly I hate to have a Micky D's review in my repertoire, but I felt the need to grumble about this location because of how dissatisfied this McDonald's in particular always leaves me. I keep going back because this my only option for hot breakfast before 6:30 en route to my gig. First off, how bout some bum-control! I know the homeless need to eat too, but then comes the loitering, the muttering, the 'way too close', way too persistent begging, etc, etc.... Now, I am by no means a racist, and I really have no leanings one way or the other on immigration but, people c'mon, if you're gonna work up-front at the cash register and take orders, por favor know the language. For most of the employees there, I have to repeat myself Over. And. Over. Not just I, but almost every strictly English speaking person trying to bounce in and outta there with a successful order of special sauce-lettuce-cheese, goes through the same predicament. ...annnd so, as this happens to be an English-speaking city.... This slows down service BIG-time. Soon, a chaotic line with no defined symmetry develops, leaving people to wonder who's in line, and who's waiting for their order. Meanwhile, unmanned cash registers catch longing glances from frustrated customers pining to hear the blessed call "I can take the next person here!" But alas no, the registers remain empty, as you watch employees of mysterious rank performing non-food related tasks such as posting signs, making work schedules, posting ads, pics of Grimace, kicking the shake machine, and other activities that should be dropped the moment you see the lobby turning into McAnarchy. This is ridiculous. ¡Una estrella! read more