This particular McDonald's was great. Didn't need to use the disgusting kiosk (I like to deal with humans!); the man behind the cash register was beyond helpful and nice. The food was exactly as ordered plus they have a small playground area for the kids. I'll be back next time we are in Brenham. read more

Every time I go there I swear I won't go back. It's hard to find a place to park and you always wait for your food. In addition this time, I had to listen to the employees complaining about the customers. What business does that? read more

Placed an online order, but when I got to the window, they were out of food. Changed my order, but they couldn't manage to handle that. Tried to give me somebody else else's food. read more

Oh man.... slowest McDonalds on the planet. Order wrong. Bumbling....lots of bumbling. For a highway McDonalds.... ouch.

I waited in the drive through line for over 25 minutes. It is the slowest fast food experience I have ever had! Go to the other one in Brenham! read more

Got a large French fry that was probably 2/3 of the way full. The line typically takes forever. read more

McDonald's - Fast Food Near Me - Brenham, Texas

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If you are passing through Brenham on your way to Houston skip this McDonald's location and hit up the one in Hempstead instead just mere 20 mins down the road. This location is so badly managed and the staff does everything they can to avoid interactions with guests. I don't want to judge people on fashion choices but I seriously question the cleanliness if the staff looks that unkempt. This is a fast food restaurant but don't expect speedy service. Be prepared to wait 30+ minutes for your food. So that extra 20 to the well run location in Hempstead will be a time saver. I have to wonder if the franchise owner even steps foot in their establishment. They really should give a no star option. read more

This is the most horrible place I have ever stopped at, I had a bad experience and I regret bringing my family to this place, the fat woman tried to argue with my daughter as if she was an adult!!! and gave us the food in bad condition 1 hour later. Be careful! Was very very bad experience!!! Was yesterday 5pm aprox I have prubs and pictures, she have our order ready but give us the bag 45 to 1 hour later, I don't record the big problem because I was on my car with my dog, and my husband and my daughters are inside, my family don't deserve see this shows!!!! read more

McDonald's - The lady with the bag ready I ask a couple times for my order and she said she waiting for some fries but she had fries before!!! - Fast Food Near Me - Brenham, Texas

McDonald's needs to shut this disgrace down or get rid of the franchise owner, manager or whatever needs to happen. What a hole. Have to do a quick add. Finally gave up after 25mins and pulled around to the first window and asked the lady working the window what the hold up was. When she started speaking you can tell she has special needs and should not be working the order and pay window. Come on McDonald's. Just spent all that money making it look good and let it run like this. read more

This restaurant has the slowest, rudest, most unfriendly staff Iv'e ever encountered. There was no one and I mean NO ONE inside the restaurant and my grandson and I were treated as though we were invisible. Not a single word was spoken to us our entire visit. We were waiting at the counter for our food (after we had to use a kiosk to order it ourselves because no one came to take the order) and a worker stepped in front of us -- almost stepping on my toes -- to do something at the drink counter. When the food was ready someone put it on the counter and looked at us. No words. It's not at all surprising there was no one in the restaurant. I will not be returning. read more

20 minutes in the drive thru and still don't have my food. Worse restaurant in town. Employees are rude and slow.

Worst McDonald's ever. 40 min wait in the drive through line. This is awful and ridiculous

The food is always decent for McDonald's. But don't go unless you plan to spend the day there. No matter what time of day, their drive thru is exceptionally slow, and has been several times in a row now. Didn't used to be this way. read more

This McDonalds is one of the best i have tried, And the workers are amazing! and they move fast, I don't think this restaurant has ever gotten my order wrong. read more

20min for food No ketchup Manager is rude Keep driving somewhere else. This is bad on a scale of a McDonald's anywhere else. read more

So called manager apologized at least 5 times when the app didn't take my order for free fries with drink. All I got was a drink at regular price. He wouldn't correct the situation with giving me the free fries. He explained it happens when using the app! Then I get outside and see a sign for any size soft drink sign for $1. Manager should have gone out of his way to comp me the free French fries since he obviously helped me make/take my order and knew that was my intent. read more

For being one of my favorite restaurants this was a disgrace to the McDonald's name. The food was good. The place was dirty and smelled. BUT THE SERVICE! My sister ordered a chocolate Milk and they gave her white milk. When she asked for chocolate they just gave her another white milk, then we asked again and it took them 3 minutes to get a chocolate milk. It also took them 3 reminders to get my coke. It was just sitting there, and I had to tell them 3 times to get my drink. To me it looked like only 1 employee was doing something. He was the only one that got my sisters chocolate milk and my coke. read more

Came by to get a burger but my dog ran away while I was eating. The staff all stopped cooking to help me find him. They're the best!

They close at 1am. Not 24 hours. I was looking for a place to pick up some food at 2:30 am, on my way to work and they were closed despite of their website stating they were open 24/7. Disappointed. read more

Iv already had a shitty day I went to McDonald's to get me some food I ordered a 20 piece chicken nugget with a large fry and ranch ....well I'm halfway down the road and I look in the bag I have no fries and no ranch this is the 6 th time iv had problems with my food not being right I'm fed up there was nobody but me in that drive through so there's no reason my order should have been wrong yall need to fix the situation read more

Got 3 hot n spicys with cheese and I waited 10 mins for them to cook it. Then after my kids downed both of theirs, I open mine and there is no cheese. My kids didn't get cheese on theirs either. $9 for 3 hot n spicy and $2 for 3 slices of cheese. Manager said they won't bother to make it. Just lost our house in bellville in a tornado and this was our dinner with the last of my money. Horrible staff. read more

Attention**Come to this McDonalds if you enjoy having your order made wrong, something missing from your order, or if you like poor food quality! Fast food already isn't the best, but if you're looking for the lower than low of McDonalds, well you have found it here, in the beautiful town of Brenham, Texas! Truly is a shame that Brenham takes such great pride in all aspects of the town, but this McDonalds cannot retain staffing or management to keep updated on how to treat their customers by giving quality service and food and not to mention, cleanliness. read more

Holy smokes. I don't usually write bad reviews nor do I worry about bad reviews but this was just beyond my comprehension. First, we got a lady on the speaker that barely spoke to us, it was difficult to even get through placing the order with how short she was (ok, no big deal), then that same lady took our money without knowing to say the basic please and thank you (still ok, not why we came here). But goodness gracious. McDonalds are known for their fries. They are delicious. Not only did ours seems under fried but they actually lacked any salt what so ever. I have never seen anything like this. They were plain disgusting. Unfortunately, we went through the drive through so we couldn't very easily come back and complain. Overall, a frustrating experience, non friendly staff and disgusting food. If you can pick a different place please do... read more

Look I don't even write reviews but I had to make a whole account for this. There is a lady in this McDonald's who almost got in a fight with a customer the last time I was there. Now this time I come in with my family and one of my family members ordered a chocolate milkshake. We get the shake and it is white like vanilla.The lady who made the shake goes "its chocolate, it's just whatever came out the machine before is in there" in the rudest of tones. I said but I didnt ask for what was in the machine before this shake. They asked for a chocolate shake not vanilla. She then smacked her mouth and walked away. I know my family ain't pay for no vanilla shake. It would have been no problem if the shake at least tasted good. Most of the workers in this McDonalds are rude. read more

McDonald's - Does this look like chocolate? No. It's is vanilla. - Fast Food Near Me - Brenham, Texas

Slowest Mickey d ever. Poor service. Been waiting for my food for more then 45min, just horrible for a McDonald's. My food was made wrong, they gave my food to someone else. Just bad of o could a 0 I would. read more

Horrible! Maria would not sell us a cheeseburger (that I forgot to add to our order for my little boy). She said that we would have to go all the way back to the end of the line that was to the road and order again. I begged and even offered to let them keep the change. I just placed a mobile order and the young man who brought it out was very kind. Shame on you Maria. read more

If i could give no stars i would. Yesterday the lady in the drive thru was obvious aggrevated and must hate her job. I had mu 2 kids trying to tell me what they want i said give me a minute a large loud sigh then when i asked for a 6 piece happy meal she rang it in as a meal not a happy meal and when i ask her to change it she sighed again.. saying Oh my God!. I will be going to speak to the manager tomorrow morning. People like her do not need to be in food service. read more

my rv caught on fire while i was eating and the incredible staff fully restored my rv and gave me the best big mac i've ever had for free

wonderful food. wonderful staff. got a flat tire and they came out and fixed it for me.

Really? Has no one else reviewed this McDonald's establishment yet? Well...then let me be the first, and with a one star rating. I'm not usually one to go to McDonald's a lot - but my boyfriend and I have found ourselves in a situation where we are commuting from Austin, TX to Houston, TX frequently. Brenham is one of those little towns in between that makes a good rest stop and we decided to catch some eats while buzzing through. This is, without a doubt, the s-l-o-w-e-s-t McDonald's drive-thru I have ever experienced. One hand doesn't know what the other is doing, and no one is getting along. We waited in line quite a while to place our order. When we got up to the first window and paid, the lady along with an employee standing behind her were making snarky comments about the second window's ability to do things correctly.. to me, the customer. The truck in front of the car in front of us backed up and came back to the second window for order fixes, so the wait was somewhat long. The car in front of us had no problems, that we know of. When we got up to the window, it took forever for them to get our food out, and they even took our receipt to try and figure out what we ordered. So, we got our food but they neglected to get us our second drink. They checked our receipt and the lady pointed out that the second drink was not on it. Well isn't that interesting, that the first window screwed it up, considering they were the ones making comments. So, I had to whip out my credit card *again* and pay for an additional drink at the second window. Seriously? I mean.. seriously. Might I mention, that I have never *actually* worked at a fast food establishment, BUT I have worked for the company that makes the point of sale registers and the grill monitoring systems for many fast food establishments including McDonald's and used to help troubleshoot these exact systems. It's not that complicated to take orders, watch the grill and order screens and go down the line. If this conglomerate of people cannot figure this out, then maybe management ought to consider retraining these people to get along and work together so that they can perform their jobs correctly. read more

We came here to evacuate. This morning, I went to this McDonald's to get my grandmother a coffee. They handed to me with the lid not on properly and it spilled on my lap. I went to the ER with 2nd degree burns. I called the manager from the ER and talked to her and she hung up on me. When I got discharged, I went to the store and tried to talk with her and get corporate's information. She wouldn't give us any information other than a "customer incident form." She was Incredibly rude and essentially told me it was my fault. Horrible service by horrible people. Do Not go here. She will be hearing from my lawyer. read more

I ordered 10 pieces of chicken nuggets here. Drove home, opened the box to see a half eaten taco :(

Brooo, wtf I JUST tried to get in line and apparently a worker coming out told me they were closed... at like 8:50, right?? So I scoot on over to Jack in the box, and what do I see over at McDonald's....? A line. I'm punching the mf air.. all I wanted was a Hi-C read more

S-L-O-W as hail. Every single ding dang time. I can run inside HEB and grab a few groceries while my husband sits in the drive thru... And I am usually finished before he has made it to the window to pick-up food. The inside is not any faster. The employees are not friendly and all act like they woke up on the wrong side of the bed. The parking is a mess as well. Park in HEBs parking lot so you're not stuck by the long line with the drive thru that inches along at about the rate at which paint dries. If you're short on time or hangry, don't stop here, you'll be waiting awhile. read more

This has got to be the slowest McDonalds on the planet of Earth. Maybe it is because there are few options in this town. The food is standard McDonalds. Nothing wrong with it. Just know that if you go, the drive thru will take you much longer than expected. read more

would give zero stars. the staff are so rude and make it hard to order. They just basically throw thefood in your car and slam drive thru window shut. beyond bad customer service read more

This McDonald's is just horrible. There are two in Brenham, just go to the other location.

I went to the location on Hwy. 290 a couple of weeks ago. Their debit/credit card machine was down. I had no cash. I went to Jack In The Box instead. Today, I showed up at their door at 6:10 a.m. The door was locked. I went to Jack In The Box instead. They must really want me to go to JIB. So, I will do that from now on. Btw, I HAVE NO CAR!!! So the drive-thru was not an option. read more

This is the worst mc donalds establishment in Texas. Possibly in the United States. The cashiers were talking about fighting another woman for so long while I was waiting to order that the manager chimed in and told them to take my order. The girl rolled her eyes and then finally got to taking my order. They did not give my daughter her chocolate milk and when I went back to order apple pies I got the same treatment. The manager asked one girl to get my order and she walked away. Another woman came up and took care of me. If no stars were available then I would go with none. read more

My friends and I were weary after a long journey and a night of heavy drinking when we reached the Brenham McDonalds Restaurant. We entered the establishment at just before 11 am and were relieved to see the breakfast menu. However, when we tried to order breakfast we were met by the manager who smashed our dreams and told us that we had to order lunch. I'm not accusing her of being deceitful but the sign clearly displayed breakfast items. Maybe we were mistreated because we were not from the area. After resigning ourselves to the lunch menu, we attempted to order when I noticed a sign written in florescent marker. The marker used made it very difficult to read but the message was clear: the restaurant had no potable water. No soda, coffee, teas or anything else. I asked myself "how can this restaurant be open with no access to running water?" "What is happening in the kitchen of this establishment?" Defeated, my party and I set off down the road in search of another McDonalds. We found one a short time later in a gas station. I had not believed it possible that I would prefer a gas station McDonalds to a free standing restaurant. Indeed, this experience has given me a great deal to think about. read more