I just left a McDonalds on Wooster Street in Bowling Green, Ohio, and the door was locked, but the drive-thru was open. She wouldn't serve me because I wasn't in a car. I asked her what I was supposed to do, and she didn't answer me. The doors were locked and and I couldn't enter the establishment, and I didn't have a car. She served the two drivers in front of me, and the man behind me, and I told her I had a gift card. She wouldn't even make an exception for me. Shameful. I don't think I'll ever go to this McDonald's again. I even asked for a manager, and she refused. She should be fired, or they need to make changes to their policies. Other restaurants allow people to walk through the drive-thru. Shame on them. read more

I dropped in for a evening snack. Tried the chicken sandwich for the first time. Not bad, kind of hard to hold. Prob won't do again. Just needed something quick. read more

McDonald's - cars parked in a parking lot - Fast Food Near Me - Bowling Green, Ohio

i went through the drive through a few minutes ago, and i got the deluxe McCrispy and add cheese. the cheese is extra by about $.89. well, i get home, check my burger, and surprise surprise. no cheese. i am quite upset. i will say that the service is pretty okay. the workers are quite friendly. and the mood of the restaurant seemed calm and friendly. i am just very upset about not getting my cheese. Edit: i just took a bite of my fry, an it was so sharp it stabbed the gums by my tooth. i am not happy read more

Me and my friends came in with plenty of time to get a decent size order. We did it as a mobile order but when we came through the drive through they said they didn't have the order. We came through in the door dash pick up to talk to someone. 20 mins later, after the workers stood just staring at us. I called the restaurant to ask for someone to help me in this situation. Thankfully someone answered, but all they had to say was we were in our own, and we cannot stay and wait for someone to help. I am now out of 20 bucks and my food, thanks guys!!!!! read more

Can't go wrong with McDonald's coffee. Went here twice on a Monday. At lunch the drive thru line was along the building so I went inside for just a coffee. I was the only customer in there. I paid and waited a little too long. The counter guy didn't say much. I realized he was making a fresh pot! Oooo That fresh coffee was the best. Later I went through the drive thru because there was no line. Ordered and got two fresh coffees. Bathrooms were clean. read more

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The fact that I eat at McDonald's should tell you I'm not very fussy about food as long as it's somewhat consistent. Driving through Bowling Green this McDonald's was bad enough that I'm taking the time to write a yelp review on a fast food restaurant which is hilarious. Drove through got a crispy chicken original, which comes with lettuce, tomato pickle, etc. on it just as a standard thing because this is not Wendy's where you specify a bunch of stuff you do or don't want :-) 11 AM in the morning and shouldn't be any old food laying around but the chicken tasted like it was day-old, burnt and barely warm while having a grand total of one pickle slice no lettuce, no tomato no condiments nothing so I got a lukewarm piece of burnt chicken with one pickle on it. French fries are OK and Diet Coke or diet Coke but there's a Wendys right next to it and I would suggest 100% of people go to the Wendys and 0% go to the McDonald's :-) read more

Called and spoke with manager, was told to dispose of order and bring receipt in for a refund. Brought in receipt and was offered a partial refund which I declined. Did not want to post this but have not gotten any response from the complaint channels....Gross Update, manager called and is refunding order read more

This place has issues regarding ordering. Mike screwed up my order, charging me for 2 fries. Last time he took my order, he charged me for bacon added to double cheeseburgers which made my check more expensive. They NEVER bring out your food. The place tonight is a mess students are gone, so there is no excuse read more

McDonald's - the receipt for the restaurant - Fast Food Near Me - Bowling Green, Ohio

Hands down the best McDonald's we've ever visited. Staff was efficient. Food was piping hot and fresh...well, at least fresh for McDonald's.

Drive thru pretty safe, they mask up and clean well and food is good. Only downside is that the drive thru can sometimes take a bit longer than most mcdonalds read more

horrible customer service! waited in line for over 30 minutes for them to tell us they are only taking cash. then when asked if they could break a 100 they said i'm not doing that. they also were extremely rude while we finished ordering. if I can help it I will not be coming back. after waiting all that time they tried to tell us our order was $50 for 3 mcgriddles and an orange juice. need to hire smarter employees read more

So they are out of McRib ingredients, apple pies, and their ice cream machine is down for cleaning... at 1pm in the afternoon. The pie that I bought, a "holiday pie" expired at 12:28 pm, however it made it into my bag at 1:10 pm. If I could rate my experience "ZERO" stars, I would do it in a heart beat. read more

My daughter is in college with her last dollar she was hungry and walked, stood in a long line and waited for her food she needed a car a good samaritan allowed her to get into the car to purchase her food the window worker treated her nasty saying she shouldn't serve her. Afterwards. She got the food but being upset she dropped it on the walk back home. I concluded the service stink and they need to train them on compassion for people. You dont know what a person is facing. read more

I'm not much of a McDonald's their breakfast in my opinion is crap and their lunch is decent my favorite thing is on their menu is there fries,ice cream and their pop. read more

Dropped our food order on the floor. Then dropped our McCafe on the floor a second time. Fries had to be remade. Were cold and gross. This location was a road stop and gross. read more

Went through the drive through thirty minutes before close, and they got everything right. Not only that, but everything was hot and fresh.

On a road trip with family and stopped here based on other reviews. Our primary concern was a place with clean bathrooms and this place had them. The friendly staff and manager clearly care about providing a good experience for their customers. read more

The staff is very friendly and the food comes out in a timely manner. I don't expect much from a McDonald's in a college town, so this location is fine with me! read more

I have always has good service here. Items have been correct in my order an have been timely in being prepared. I usually go through the drive thru for coffee in the mornings. read more

terrible service have been in line for 45 minutes haven't moved an inch there no taking orders they refuse till they get there raise

DON'T EVER use the app for this store!! My daughter needed 20 chicken biscuits for school. I ordered them 30 minutes ahead of time on the app. When I arrived, and tried to pay for them electronically on my the app, I kept getting an error message that my payment method was not working. Only to find out that my bank had processed SIX payments of 41.36 each!! I went inside and spoke with a lady who told me I needed to contact my bank to get it fixed. When I asked her if the order was ready, she looked at me blankly, and said, "are you sure you didn't order them from the Main Street store?" I showed her on my phone, no I ordered them here for Wooster street!! She left me standing there, then came back, checked her register and said, "oh, I see it now, it could take awhile." "THIS IS EXACTLY WHY I ORDERED THEM 30 MINUTES AGO!!!!!" She said, "M'am, you're screaming at me" not, "I'm sorry, let me see what we can do to fix this" I think that $240 gone and no food would pretty much give anyone a reason to raise their voice!!!! Thankfully she understood her customer service skills were lacking and she brought their manager, Scott to speak with me, who actually apologized and gave me his number so if the bank told me to contact the vendor (which they usually do) then they could call and talk to him. He told me it was "the technology" I said obviously they shouldn't be offering this technology if it doesn't work. I was totally relying on it being ready, not being overcharged with nothing to show for it. The food was eventually brought to us, but my daughter was late to school, and thankfully the money was refunded by the bank. But thanks McDonalds, for the heart attack, encounter with the rude employee, and tardy slip for my daughter. read more

my brother told me that when you come from a big city and visit a small town, you dont write reviews saying "ive been to better" but appreciate the small town-ness of the place. ive kept that in mind with any place i have reviewed in BG but im going to have to write a bad review for this mcdonalds because of my experience right now. my friends and i came into town to walk for our grad school graduation and it was pretty late and we just wanted to get something small to eat. we drove through the drive thru and were greeted with a female's ear piercing voice "WOULD YOU LIKE TO GET A FRUIT SMOOTHIE!?!?!?!" my friend replied "uhh no, how about a strawberry shake?" and then the voice changed to this monotone guy's voice like you could totally tell he did not want to be there and he was not happy. we finally ordered all of what we wanted and then drove up to the first window to find that the look on the guy's face was just as monotone as his voice. (-_-) oh well. we drove up to the second window and the girl just gave us a dirty look through the window and turned away. after a minute or so she opened the window and handed us our food. my friend said "thank you!!" in a cheery voice. she replied "yup". wtf. the attitude we got from both workers, we were sure that we got our food spit in. sigh. read more