This is a standard McDonald's with the updated ordering kiosks and ability to pay by charge when placing your order or pay by cash at the front counter. The restroom was clean but had no way to dry your hands after washing them For families with young kids there is an indoor playground but I noticed some kids looked disappointed when parents pointed to some signage and did not go into the playground. I don't know if it was a limitation on age or food not allowed The restaurant was quite crowded but seemed to handle the orders for the most part. Unfortunately our order was misplaced or took much longer than everybody else's. It wasn't until my husband tried to track it down that it finally became available. A minimal lunch for two for seven dollars was quite acceptable. We would consider coming here again. read more

McDonald's - 12/19/25 McChicken and Coke for lunch - Fast Food Near Me - Benson, North Carolina

Well, to be honest this McDonald's takes a lot of my money through the year, but lately it has been annoying the shit out of me. Sitting in drive thru lines for 25 minutes or more just to not get part of my meal. I don't have time to go park my vehicle, go inside, and wait another 10 minutes just for someone to come to the front counter to then take another 5 minutes to get what I asked for even though I should have already had it. The food has been good minus the fries being cold pretty much every time, but it would have been nice the last couple of times to get what I ordered and paid for. read more

I've ate from here numerous times but recently everything has been over cooked the chicken biscuits have been burnt and a cheeseburger patty I've ordered a frappe and literally was drinking liquid and can't drink but to a certain point because it's big chunks of ice from where it was not blended all the way read more

McDonald's - McChicken Biscuit - Fast Food Near Me - Benson, North Carolina

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I order on the app and pick it up. Friendly service, fresh food and fast. Using the app earns me points and free items. This is a great location and good workers. read more

I grew up around here and have eaten here countless times over the years. It's had its ups and downs but fixes itself pretty quickly most of the time. No complaints here read more

Worst McDonald's by far. I never leave reviews, but after going to this location and our food being wrong, or not getting sauce like I asked for, or worst of all No straws or napkins the last 4 times it's pretty aggravating. By reading it looks like you need some better help around there. If not for 40 you would not have any business probably. Really sad. read more

NO ONE CARES. - NO ONE..!! Least of all anyone charge. We live nearby. I personally stopped using this dirty, disorganized, SLOW, careless, and dysfunctional excuse for a "fast food" several years ago. My lovely Wife still gives it a go about every 6 months or so. "After all, someone must care, right? It can't be horrid EVERY SINGLE TIME.". -- Well, yes... yes it can. This place survives on traffic from I-40. Because NOONE we know goes here. No one. If you asked an employee to please spill water on the floor, it would be 20 minutes before they heard your request. Another hour before they FOUND water. Then it's your guess how long until gravity actually acts upon the water. --- Oh... one last thing. NEVER order an apple pie. THEY will NEVER put it in your bag. I have to go now. I'm driving my wife back over there to ONCE AGAIN beg for an apple pie she paid for. JUST DRIVE PAST THIS DIRTY PLACE AND BE HUNGRY. YOU ARE BETTER OFF. *** Update: We drove back. After hitting the "Assistance" button on the self serve kiosk... A pleasant gent ?in his twentie? came out from the back. Walking past three employees who kept looking at us all confused. He apologized for the trouble. Brought out fresh apple pie. Even offered us a beverage. -- Wait for it........ He then turns to the gentleman next to us and asks how he can help. The fellows says; "I've been parked outside waiting for my food for over a half hour now." "yes, I ordered two cheeseburgers and two small fries". Oh, and you sir, how can I help. "Oh I was outside waiting for my small ice cream." --and the fun continues...-- read more

Wait time is horrible, the food is either cold or dripping with grease, customer service is nonexistent, the restaurant is dirty, and the bathrooms are never clean. read more

WORST McDonalds EVER! Never gets orders right, burgers are overcooked under the heat lamp, buns are stale or burnt, fries are always cold, shake/ice cream machine is always broken or not working "that day", chicken nuggets tase like rubber, service is slow, employees are rude, manager is clueless..... If I could give them a ZERO rating, I would. A horrible embarrassment to the franchise. One would think if the owner of this franchise location would read these reviews, they would step in. Apparently, there is no concern for their business. read more

It was hard finding employees before the pandemic. I'm sure it's tougher now. But please stop being seriously cheap with the fries. I ordered large and ASKEd to ensure it was filled like a large. Nope, barely any damn fries. Stop being cheap with the fries. These are the fries that everyone even fights for the ones fallen in the bag. Seriously. Cheap. Quit it!! read more

It should not take 30 min to get two iced teas. Plus with the double lines, we were locked in couldn't leave.

If you're looking for old, inedible and cold and flavorless food then by all means go to this McDonald's. Bought two breakfast burritos and they were like trying to chew on granite. The small portion of each burrito that I was able to chew on tasted like old wet newspaper. After calling they didn't even say sorry and offer to replace them if I brought them back. Mind you this is not the first time or the third. Thanks McDonald's. You never disappoint to be a joke. Not all McDonald's but this one is ridiculous. I'll definitely drive the extra 10 miles to another one. There is one friendly person that works at this store I've seen. She's a short girl with glasses thats always in drive-thru and always friendly. read more

Went here kinda late at night just to get a sandwhich and a milkshake and at the first window the guy didn't even acknowledge us. Was pretty rude to be honest. Then get to the second window get our food first like great fast service got straws when we got the food then we waited for awhile and eventually after the guy had the time to make two McFlurrys the manager had to go n make our milkshakes. Honestly they need to step it up it's called fast food for a reason do your job and customer service is a thing acknowledge your customers. Like common y'all want 15$ a hour but can't even do the basics of the field. read more

they took mad long to take our orders and we also had to wait a long time to get our food

Just had the best experience EVER at McDonald's!! FAITH was our cashier and ahe was the best cashier I have ever dealt with at a fast food joint!! Its good to see people actually loving what they do and doing it with a smile!! Thank you McDonald's!!!! read more

This is the cleanest and friendliest McDonalds I've ever been to. Courteous and attentive staff made this short trip for a burger and stroopwaffle McFlurry a pleasant one! Well done! read more

This is McDonald's I don't expect much. The food is the same here as in say the West coast. But I find it irritating to take the time to go inside to order and I'm treated like dirt. I stand and watch at least ten orders go out the window while I stand and wait for a simple burger and soda. read more

A challenging layout to navigate at this McDonalds. Drive thru is very busy in the am and afternoons. The line of cars waiting for the drive thru makes parking and or leaving extremely challenging and overall frustrating. Plan ahead and leave yourself extra time. read more

Bunch of high school kids working here and ONLY ONE ELECTRICAL OUTLET in the entire restaurant back next to the bathrooms. So if you have a laptop or need to charge your phone, they are decades behind the year 2016 with convenience for tech savvy customers. I spoke to manager about only having one plug and he said it's not his fault, call the owner...I call the number on the receipt and it doesn't even ring, wow, that's sad. read more

Cashier was rude to me and they forgot to put a toy in my nephews happy meal so I went to go ask for a toy and she questioned me about a toy. A TOY! She was rude both times I went. read more

I used to frequent this place every morning for the beloved steak bagel but they took it away claiming there was a shortage of bagels but I've not had any trouble buying them in the supermarket and there are bagel shops on every corner it seems so I don't know what the problem was. They could've gotten a contract with local bagel shops who prepare and bake their own bagels so taking on a big job as such for only plain bagels seemed like the perfect way to keep me coming. Now I only go for a fresh large cup of tea w/extra ice. It's pisses me off really bad about my morning bagel because since then, I have gained over 20 pounds because I am unable to get my proper mornings protein because I get it without the egg. I guess I'm not the typical steak and egg person. It's just not for my taste. I would get it without the egg and switch the orange cheese out for the white cheddar but they took the cheddar away as well waaaay before they took the entire breakfast sandwich off the menu. I become sad and depressed when I pull up there for iced tea in the morning and cannot get my bagel. It was something about that steak bagel that helped tremendously at keeping my weight down. I can't give the amount of stars that I would like so I give them a 3 because the customer service is the absolute bomb read more

I mean..... It's McDonalds. However, I will say they do hire a pretty decent staff at this location. I don't think I have ever received a wrong order of food from them any of the times I have visited.... Which is more than I'd care to share. I have been when it's busy, and when it's slow. They are always quick to move the line along. My only complaint? I wish they would understand what 'less ice" means. read more