Very dirty. I'm not even talking about a few crumbs, ALL the tables and seats were covered in crumbs, bags and opened sauce cups all over the tables. Not a single table was clean. read more

McDonald's - Fast Food Near Me - Auburn, Washington

I almost never rate fast food because what is the point, but good luck getting your order in the drive through without having to pull around front. I was in a hurry this morning and was once again told to pull around and waited for ten minutes with six other vehicles. Hit up Taco Time if you need something quick on the hill. read more

Horrible customer service, the lady took 45 seconds to even start my order with no cars in the drive. Never come here. Alex is pretty chill and Juan pablo read more

Moved nearby this year, March. This is the best McDonalds I have ever been to in my life for drive-through. I have only been through the drive-through, and have primarily visited at night after 9pm. I have been multiple times and *every* time the fries are good or great. Food orders are accurate and the line moves quickly. Staff are always friendly or go beyond the expectations for cfast food friendly service. I've had staff ask me to taste check the fries in my order to see if they're up to snuff. Burgers made with ingredients neatly applied/stacked and not lopsided like a Salvador Dalí painting. Perhaps the biggest compliment I can give is that this location meets the same customer service as Chik Fil A or In N Out. There aren't either of those anywhere nearby. TL;DR: Food is consistent and assembled with care, customer service stands head and shoulders above any other McDonalds, JaitB, BK, or DQ I've ever been to. read more

Literally hate the fact that basically every McDonald's closest before the actually closing time, get there at 11:45 and they closed? Bish, even if it was 11:55pm YALL DONT CLOSE TILL 12. Do better . Smh Lol I see now on yelp it says 11:30 close time.... Yall should fix that with maps ... my gas tank and short fuse woulda preciated that... read more

McDonald's - Says ya close at 12am - Fast Food Near Me - Auburn, Washington

Service was terrible, I ordered a pick up order just to not receive it because "breakfast was over" I ordered before the time ended and was not issued a full refund for what I DID NOT RECEIVE! this place is shit read more

We went through drive through and ordered two iced teas. At the window, the McDonald's employee tried to hand me two cups - one paper and one clear plastic.the contents were clearly too light to be iced tea and we attempted to refuse them and ask for our money back but we were told no - that we had to take them. So we pulled around but could not enter lobby because it was locked due to construction. So disappointing. We ended up with nasty tan water. Be better, McDonald's. It's not brain surgery. read more

This is the worst McDonald's I have ever been to which is surprising since it's in such a nice community. The fries are literally always cold and they always forget things. I literally drive to Sumner when I'm craving McDonald's when I like in Lakeland hills because this one sucks so bad. read more

nuggets were drier than my DMs. service was good, but my whole order was nuggets and they were terrible.

Order was wrong. Food was cold and rubbery. I do not recommend this McDonald's location.

Check your bag everytime... if you dont it will be wrong, I come here at least once a week and every single time without fail im missing something 3-10$ worth..Ive been checking until today again i was in a rush, wrong sandwich missing paid add ons, no hashbrown. They tell you to pull up front on mobile order, no receipt, no way to get your money back. Looks like im not the only one. read more

I got nuggets and fries. The fries were cold and stale tasting. I asked the person at the window to replace it and he said I would have to buy another one at full price to get fresh fries. I said, but my fries are stale. He said if you want fresh ones you have to buy them at full price. How in the world can this McDonald's be so much worse than all the others? read more

McDonald's - This is a photo of my McFlurry. The price went up to $4.29 and the tiny cup is only filled halfway. - Fast Food Near Me - Auburn, Washington

So gross. Completely soaked in grease - yet also raw in the middle - chicken nuggets. Glad they didn't make my daughter sick. read more

McDonald's - My "deconstructed" filet-o-fish. - Fast Food Near Me - Auburn, Washington

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Shit service. I ordered a spicy chicken sandwich w fries but instead got a cum burger instead. I'm not saying it wasn't good, but it wasn't what I ordered. Also walked in on 2 monkeys having sex in the bathroom using toilet water as lube. Pls fix this establishment. read more

McDonald's - Fast Food Near Me - Auburn, Washington

Bummer. Did drive-thru. Fries cold. Nuggets tasted like last night's leftovers warmed up in a microwave (hard and cold too). Asked for honey mustard, they forgot about that. So frustrating when you are in a hurry and don't go very often just to receive food that doesn't meet the McDonalds standards you remember. read more

We frequent this one often since it's so close and we have a little kid, but I have to admit our orders seem to always have a mistake. However the place is always clean and it's very convenient read more

This place sucks. The fries were moldy and my burger was uncooked! The service was horrible they literally were so rude! And overall this place sucks but they have some good food. read more

The service has improved and the food was good. The prices have risen considerably. A Sausage Egg McMuffin now is $7.49, the size of this gem has been cut in half. I heard prices had risen, since now they're forced to pay their employees a fair wage. Profits are the only thing that matters to McDonald's, too bad they are missing the fact without customers there will be zero profits. read more

Oh my, five star review from me. I had no money so my friend used her points and got me a burger. I had just came from the lake so I was sokoto Hungry and tired. I think they heard my cries for help because to my surprise I ended up with 2 burgers instead of 1. I am so thankful to those workers. If it was a mistake plz don't fire anyone. read more

2 sausage McGriddles, 2 sausage burritos and a coffee. Once again asked to pull around and wait. 5 minutes later I finally got my order. What's the purpose of a drive through if we just have to park and wait??? read more

Service was terrible. I waited over an hour for my food just for them to get the entire order wrong. Food was cold, all of it was cold.

This really is the worst McDonald's! My family used to frequent this location often and 4 out of 5 times our food would be cold or we would be missing something from our order. My husband picked up dinner this evening since we both worked late. We live 2.1 miles from this location, food was cold and the hamburger buns were hard, awful!! Obviously sitting under the heat lamps for quite some time. They need new management or new employees, it's really not acceptable! If you want McDonalds go to the A street location and your food will likely still be warm when you get home. read more

This is the worse mcdonalds ever! They either have a bunch of kids they never train working or theyre always getting new people. But they will forget your items EVERY.SINGLE.TIME! If you do doordash with them hold your breathe because they will forget your fries or drinks or condiments. Every time. If u do drive up. They bring u ur meal - no drink. How hard is it to double check or read the screens? read more

Bar the worst managed McDonald's I've ever been to. Service is slow and they constantly miss items from your order. I can go down the hill to Sumner and pay $2 less for an egg McMuffin, why?? And I've been sitting in line now for 10 minutes!! Management needs to change!! read more

Been coming here many times... normally it is ok just slow and lots of small flaws. Feels like the store was run by younger kids and they are always training new employees. Today in drive thru they said they're out of many breakfast options so I played it safe and ordered 2 mcdoubles with NO PICKLES NO MUSTARD. Look what I found. This location Needs some major improvement! read more

McDonald's - a half eaten hamburger and half eaten apple - Fast Food Near Me - Auburn, Washington

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Just ordered a Big Mac meal and a fish filet meal through the drive thru. Waited almost 20 mins. No line. Only got 2 sandwiches and one fry. Lame customer service. Avoid. read more

McDonald's is our go to place because my kids loved them. But last May 26, I ordered 2 of the BTS MEAL to be delivered at home while I'm work. My kids were so disappointed because they only got a regular meal not BTS MEAL. I callled Mcdo at Laketapps and told them I ordered thru Ubereats. She said to call ubereats they might refund it. But it is them who pack the order that's why I am informing them. After that she asked me, Is there anything else I could help you with? ---wow talk about customer service...so I answered , I guess nothing! This is about the disappointment you see in the eyes of your kids when they don't get what they are expecting.. read more

This McDonald's is the cleanest restaurant I have been to in US. Great people working there, and well managed. Food is your standard McDonald food so nothing out of ordinary. read more

McDonald's - McRib. I had high expectations, and its taste was a let down for me. Tasted more like chicken nuggets in my opinion. - Fast Food Near Me - Auburn, Washington

Super clean n quick service And 4 new sauces for ya nuggets!!! read more

McDonald's - Fast Food Near Me - Auburn, Washington

It gets old every time I order have to sit out front waiting. Front lot is full with people in cars waiting for their food. This is why the drive thru goes so quickly. read more

Says they are open at 4 am and as i pull in at 4:10 Am no one is there. I would say horrible management. Constantly misleading people. Post the correct hours and get your store under control. This is by far the worst McDonald's ive ever been to. Don't go here the employees just show how much they hate working there. Do not go here and go somewhere else i promise you. Hours are not right!!! read more

Every time we stop through you have teenagers who don't care and will give you hour old food that was fried again to make it seem hot. I ordered the chicken tenders which are usually pretty okay. I asked for a six piece and they told me they only had four I said that was fine. We order a few more things and move along. We pay things were fine. We get the food and I take a bite of HARD AS A ROCK 2hour old French fries. Then I take a bite of my "chicken tender" and it's also old and fried again. Hard as rocks. Literally everything I got tonight was old and hard. Every time I go through there you have teenagers messing around not listening I usually end up missing a thing or two. But this time I've had enough. I work in restaurants. I have for years. I know how to properly work customer service. None of those people do. I would fix your problems. read more

Unfortunately I didn't check my mobile order until I got home. i ordered a Deluxe Chicken Sandwich and this is what it looked like. So upset at paying $4.99 for something that looks like this! read more

McDonald's - Deluxe Chicken Sandwich? So sad!! - Fast Food Near Me - Auburn, Washington

I came here around 2pm in the afternoon. I pulled up to the drive thru with nobody in front of me. Greeted friendly and I asked to wait. I asked for breakfast items at 2pm as it's what I craved. 2 sausage burritos and a sausage mcmuffin. Check out was quick and friendly, food was ready and fresh when I got to the next window. read more

When most McDonald's now serve breakfast all day, this one doesn't and it's really frustrating. We were ordering at 10:33, the cutoff is 10:30 and no breakfast for us. I fully understand that's their policy and that the employee was just doing his job, but I think management should really consider offering breakfast all day. And since that's why I go to McDonald's, I'm giving it . read more

Crappiest service. First of all it took twenty minutes through the drive thru with only one car in front of us, and when we finally got our food it wasn't even our order. Not to mention the burger looked stale and fries were cold!!! Terrible and I mean TERRIBLE! I know it's McDonald's and you shouldn't have high standards unfortunately this was the only place open late enough to grab a bite. I'd rather starve next time. Made the mistake not checking our order before we left but holy crap I've never had this terrible service even through a fast food place before. read more

Still the worst ever McDonalds Ill be glad when we have other choices, they need to shut the doors on this joke of a restaurant The older lady manager is rude btw read more

Raw Burger! Barely browned! That is my last visit to this location. This location, for whatever reason, typically forgets items in the order. They forgot the cheeseburger in my kids happy meal. But after the raw burger I was served today I will NEVER return to this location. read more

This is THE worst McDonald's on the planet. They never ever get my order right it takes around 30minutes to get your food and there manager is super rude to my children read more

this McDonald's is super slow the manager literally does nothing it's super terrible the fries are soggy and cold