while the workers CHATTED in the back people waited. So far I have been waiting for 15 minutes for my order. This place is not clean and it simply feels unwelcoming and unorganized. After waiting a total of 25 minutes the lead person told me they no longer had breakfast so they gave me a refund. Wasted my time with bad service now I will go to in&out and spend my money. read more

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Firstly, this is a McDonald's, so definitely reset your expectations, folks. This isn't fine dining or even Shake Shack. This is a fast-food franchise known for quantity and not quality. The Setting: Located in a large strip mall beside a Tesla dealership, there is usually plenty of parking. Inside it is one of the more modern Micky D's, with 2 touchscreen kiosks, newish furniture, and modern aesthetics. It was fairly clean, and there were plenty of tables open. The Service: I'm mixed on this aspect of my review, as the sole employee I interacted with (I think her name was Brenda) was quite friendly and helpful. However this location appears to be understaffed so it took awhile for our food to come out (approximately 7 to 10 minutes), keeping in mind that this is supposed to be a fast-food joint. Plus, when we first entered, there was no one at the cash register, and we were greeted by the two kiosks inste6. This is more of a knock on the management not the staff, as it's pretty clear management wants to keep costs down -- even if it means less human customer service. The Food: We ordered a cheeseburger, large fries, and large Coke. How was it? The cheeseburger is exactly as you'd expect: small, dry, and lifeless. The fries were OK, but since they haven't used beef tallow in years (decades?) to fry them, they're just half decent instead of delicious like they used to be. Fortunately, MacDonald's serves the best Coke on the planet (thanks to its exclusive formulation deal with Coca-Cola) so the drink was outstanding. The Cost: Considering I'm expecting mediocre to mid food with minimal customer service, the prices are ridiculously high! In fact, the sudden surge in cost since the pandemic is the main reason I don't eat very often at MacDonald's anymore (we'll, aside from health reasons of course ). Overall: If I wanted quality, I would have gone to The Habit. If I wanted affordability, I would have went to In-N-Out. But I wanted convenience and a good Coke, so I went here. Reset my expectations and got exactly what I expected. For that, I give this place a passing grade and will return again if I'm in the area and in need of a convenient meal. read more

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This McDonald's was cleaner than a lot of McDonald's that I've been to. Of course their food was mediocre. But their coke is still phenomenal! The workers were nice and friendly. No complaints there. I'd come back in I'm in the area. read more

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This is the worse McDonalds in existence! In the past year, they have missed items on three separate occasions. In one instance, I used the Drive Thru and they forgot my one of my 10 piece nuggets. I didn't notice until I got home so I sent corporate and email and they just said "sorry" without a solution. On a different occasion, I went to the Drive Thru and once again they forgot my McDouble. Luckily, I checked before I left the parking lot then walked inside to get it. They didn't even apologize. Then last week, I placed an order for delivery and they forgot my apple pies! Does the staff here not know how to count? This is on management for absurdly poor training and zero accountability. On top of all the mistakes, this franchise is more expensive than other nearby McDonalds. So greedy and so poorly run! I despise this location but go only because it's nearby my house. read more

The cashier (she might have been a manager) is not friendly to the customer. Maybe she is friendly to her countrymen. She definitely did not look like she appreciated my business. 5:07 pm June 2, 2026. read more

This McDonald's is just like any other one you've been to, except I have yet to have a bad customer service experience. I've been coming here for several months, because my son does therapy near by and is usually hangry by the time it's over. The drive thru is usually slow, but the staff are extremely polite and kind, which is always a nice thing when you're hungry and just want to go home. 5 stars for their drive thru customer service and staff. read more

The service was good. The french fries were good too. There was a hair in my burger, blonde and I'm brown hair. Very unsanitary and disgusting. I don't know where the hair has been and the hair is everywhere on my burger. read more

McDonald's - Cheeseburge - Fast Food Near Me - Anaheim, California

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My kids and I love McDonald's so every now and then we treat ourselves. Today I decided to grab us breakfast. My order had a missing item and I didn't notice until I got home. When I asked the manager if she can give me ketchup and hot sauce she completely ignored me. So I was trying to wave her down. As soon as I saw the line behind get long, I felt bad and left. This isn't the first time it's happened at this location. The manager working that day seemed unhappy, and I didn't catch her name but please be kind next time. Thank you!(: read more

At approximately 5:20 am this morning 11/11/2025. I went thru the drive thru, asked for 4 jelly to be added to my order. When Ismael (the guy with 1991 tattooed on his neck) handed my order i asked if the jelly was in the bag he said yes. When i got to where i was going i opened the bag and there was no jelly. Also he did not give me a receipt, so I couldn't put in a complaint. Ughhh read more

I don't t have anything bad to say about this McDonald's! Every time I've gone they've had the item I was looking for. Whenever I'm hungry I go here for some big eats! read more

Ordered through Uber Eats and both fries were missing. Got a $6 credit (one fry) and couldn't justify a $20 re-order with feesm so burger and nuggets, no fries. I respect hard-working staff, but I'm really hoping for the day when an AI packer never forgets the fries. read more

For how much they charge for low quality fast food you would think they could get a plain hamburger order correct. They have like a 20% success rate in getting this order correct. This location also implements some type of surge charges. On a daily bases the exact order can go from $10.26 to $12.82 for the exact same order. read more

Paying for extra sauce is annoying. If I buy 20 nuggets I get 3 sauce? I don't buy any nuggets and have to buy sauce for my fries or sandwiches.... Other mc D don't do this and fast foods chains. They kinda annoy me with other things like missing fries and giving me "icecream machine" or whatever was down. I've bought 150 nuggets before and they have given me probably 40? Sauces or more. The new rule would give me probably 20 and that kinda sucks. read more

McDonald's - Charged for sauce - Fast Food Near Me - Anaheim, California

They are highly efficient at this location but what really stood out when I stopped in for a coffee was the service from a particular employee named Monce. Monce was very helpful in answering a question I had and going above and beyond to help me with my order. She is providing the kind of service you hope to find and it's easy to see she takes pride in her job. Its employees like Monce that make the business of McDonalds thrive. read more

Joan at the cashier drive thru was very rude and could not speak english. I asked him/her for ketchup and he gave me one packet what a

I'm disgusted. I ordered fillet of fish for mom and VERY LITTLE sauce. I repeated it twice. Then when paying I asked the guy to repeat my order. Picked up the food drove home 10 min. To find the fish is swimming in the sauce. I wish I didn't say anything and scraped the sauce they usually put. I felt as if they intentionally put EXTRA sauce. Obviously it went in the trash, the bun was wet & soggy from the sauce. HORRIBLE read more

I wanted to shout out the manger at 9:50 pm on 12/5/25. She was so kind and helpful when we were having issues with our app. We appreciated the service and the efforts to help us out! She made my birthday night even better! read more

After waiting over 30 mins in the drive thru... because the manager can't do over 2 orders in 10 mins.... Then once I'm now 38 min waiting in line... (line of 12 maybe) and still took that long... then once I got my food was all cold and the fries were Almost as they just came out of the refrigerator! Then again paid for my sauces and they even got the sauces wrong... I'm honestly blow away at how nobody at this location has any type of competence let alone common sense... read more

The bathrooms are locked, and you have to ask for access to them. I'm clearly a woman, yet they opened the men's restroom for me--how inappropriate! When I finally got into the women's restroom, there was no toilet paper in either stall, and the floor was absolutely disgusting. The sink was full of hair. I ordered my food, but I didn't receive half of what I ordered. They messed up the burgers, and both ice creams were melted. The seating area was also unacceptable. The chairs were scattered everywhere, there was food on the floor and tables, and the drink station was sticky and had hair all over it. I would not recommend this location! read more

We ate inside this small McDonalds restaurant. It is so filty in here. All tables were dirty. A manager walked out twice to pick up a couple wrappers but did not clean or send anyone out to clean the tables. I understand that it may be a main drive thru business but the inside is so small it's hard to believe that the tables can't be kept clean. I won't be back to this Mickey Dr's. read more

I Can to this McDonald's for a order of French fries and didn't even fill it up all the way to the top read more

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Just had the best experience with daniel not only is he a team player with the McDonald's staff, but he sure does know how to work that window! went through the drive-through for my birthday today and he sure turned my night around his smile lit up the entire drive-through service! not only is he the hottest man that works and has ever worked at this McDonald's location he still charges for the sauce! that just proves to you that he is a team player for his location and deserves a raise! read more

McDonald's - nuggies - Fast Food Near Me - Anaheim, California

Buyer Beware. I frequent this McDonalds fairly frequently. This is the third time in 3 weeks that I have gotten all the way home and my order is short. This time I got an empty happy meal box with only a toy and apple slices. I called the McDonalds and was told they would not refund my money unless I went there in person. The manager Ruben was extremely rude and unprofessional. I explained that they charged me for food I did not receive. This was a 36.00 order and I just asked to have my cheeseburger and mini fry refunded. They told me I would have to return to the location to get my money refunded. So essentially it would cost me another 10 dollars in gas to get my happy meal refunded. Normally I would consider this just a small mistake but after having this happen at this particular McDonalds over and over again, I am extremely unhappy and frustrated. read more

McDonald's - My receipt for the food I purchased. - Fast Food Near Me - Anaheim, California

The inside of the building is clean and tidy. many large tables. the order was completed quickly. we were satisfied. read more

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Just a regular McDonald's. You can get a good latte on the road. The employees guys are positive . read more

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Rhonda here! This location always makes the most delectable coffees!!! Much less expensive than Starbucks and I think it tastes better too (LOL)!!! read more

Thank you for being kind at this location. We had a rough day and a little kindness goes a long way.

i went through the drive thru on wednesday 10-9-24 around 12:30pm. i used my credit card, and what do you know today i start getting a shit ton of fraud chargers from a mcdonalds in canada, a liquor store, and six flags. i have also informed corp and i am making a trip to the mcdonalds in person as soon as i'm done with this post! read more

This is my go to McDonald's mainly because it's the closest one to my home. I eat here maybe once a week. Compared to other McDonald's I've been to, this one is most expensive. I'm reviewing the drive thru. Most of the time this McDonald's is pretty quick with the delivery of food. This last time however, I was asked to park my car at a yellow cone which was directly in front of restaurant. It took them roughly 15 minutes for them to give me my order. I just ordered a cheeseburger, French fries and a drink. Not much. So It's a typical McDonald's but at times they are slow and they are definitely more expensive than the average McDonald's. Update: 6/6/18 I was hungry late at night. Unfortunately not much is open after midnight. I ordered 4 cheeseburgers no ketchup. Simple right? Wrong!! When I get to the window to pay, I was asked what did I order????? Yeah right. So I tell him. He hands me a bag. I pay. Once home I bite into one burger and it has ketchup inside. I check all the burgers and they have ketchup!!!! What's worse is each burger had a special tag that said no ketchup on it. So either the workers are illiterate or they just don't care. It clearly wasn't a mistake. McDonald's used to be about quality. This location is open late but check your order before you leave the drive read more

I went over to my local McDonald's today and was expecting to get a delicious meal. However, the one thing missing, was the amazingly delicious Grimace shake. The magenta, berry flavored milkshake has always been my dream to try, but to my dismay, my dreams were crushed. All I wished to do was celebrate my dear friend, Grimace's, birthday. Now, all that is left to do, is to cry. This sickening experience has lead me to never return to this McDonald's again. Ttyl read more

McDonald's - All of my fries looked like this. Unbelievable. - Fast Food Near Me - Anaheim, California

Check your entire order while at drive thru window each time or you will drive away and be sad and disappointed with luke warm or cold food or fries. Long time, regular customer, and from many visits and experience over many years, I know better than to come here, but I love McDonald's since childhood so keep giving it a try, but sadly disappointed more times than satisfied. Food last visit one star. Positive is drive thru staff is great 5 star and friendly (much improved from past years), but this location can not get the consistency of food right and I am tired of paying much money for food I do not enjoy. Last visit I had drove away and was at edge of McD's building (so seconds from getting food) and put hand in bag to luke warm and cold fries with hard overfried crispy (like potato chip) fries in the mix. The sandwich the meat AGAIN was 1/2 way out of the bun so one takes a bite to no meat, just bun. Going back does not help, done that before. You wait and wait then your other food is cold. I remember McD's Corporate quality control teaches always hot fries and food. With the impersonal kiosks inside, and dealing with inconsistent food over the years just not worth the hassle, time, nor money. Fries had weird grease taste again so threw away my order (which I have done several times over the years, especially the time when my filet of fish was ice refrigerator cold in middle) and went across street to In N Out where there is consistency in customer service and the food is always hot, fresh, yummy and satisfying. Goodbye McDonald's. read more

My husband knows all the local McD's and this is the only one where they are ALWAYS friendly and efficient and get the order right. We literally left the Brea McDonald's after waiting in line to long. We ordered today (with new trainee, Ethan-- very friendly young man) and we were sitting and eating within 5 minutes. read more

Drive thru lines are much longer due to Covid. So if the long is too long, I walk in. The self-service kiosks are shut down, but only one person in front of me. So service was fast. My son wanted to try a McRib, so that's what I got. A McRib combo for him, and just the sandwich for me, plus a Quarter Pounder and a Big Mac. The food became warm on the ten minute drive home. French fries were warmed on the air fryer. My Big Mac was cold. My son's favorite food reviewer raved about the McRib son he was enthusiastic to try. It didn't meet up to the hype. He said it was good but not great. Similar to the type of food you'd get on an airplane. I fall for the hype each time McDonald's brings back the McRib for a "limited time, at participating restaurants".... read more

McDonald's - a woman standing in front of a christmas tree - Fast Food Near Me - Anaheim, California

McDonalds is literally the worst restaurant. Always overdone fries, nasty mustard tasting burgers and poor service. Why does this restaurant still exist? This location when it opened had promise. But became just like the rest of it's horrible tasting restaurant. read more

McDonald's - Overcooked Fries. The cardboard tasted better! - Fast Food Near Me - Anaheim, California

Honestly felt like we were transported to the early 2000s. Food quality was outstanding. Love this location

It's always a hate and love relationship with Mickey D's. I always end up showing up when I have the munchies haha. I tried their new spicy mcnuggets and it was actually very tasty and crispy. Definitely trying them out again with bbq sauce. read more

McDonald's - Pretty tasty. Spicy mcnuggets - Fast Food Near Me - Anaheim, California

Food at the franchise is actually one of the better ones I've been to throughout Cali but the only one problem I have is with waiting time

stole money from me and my boyfriend after we placed a mobile order saying they didn't get the order and we left empty handed with no refund. their response was that they didn't accept any money from the order and told us to refund it. but the app says the order was already being prepared and i couldn't refund it. the most unprofessional and pathetic customer service i've ever experienced. and their workers are sluggish. read more

Used the Drive-thru and my double quarter pounder was so greasy the oil went through the bag. The fries seemed like they've been out for hours. Never going back. read more

Twice I ordered off the App. The first time I got half my food when I went back the employees just giggled they thought it was funny when I got back home from picking it up everything was cold contacted the corp office they said that the location owner would contact me they never did. Went back tonight ordered a sandwich my way got home at it was wrong again. This location just doesn't care about customers satisfaction. There is other Mc Donald's 2 miles away. Don't go here if you want your food right read more