If you've been to one McDonald's, you've pretty much been to them all. I placed my order online and went to the curbside pick up area and waited for soooooooooooo long, it was ridiculous. And all I ordered was one hamburger happy meal. I waited for over 1520 minutes outside just for that. The girl who brought it out was nice, but it just took way too long for something so simple Burgers and fries tasted the same as the rest of them, I'd probably only go to this one if in the Immediate area when I want something from McDonald's. read more

See all

Honestly surprised that this location has such a low rating. I've been here several times and always had a great experience. This location is clean, modern, and has quite a bit of seating. There are even two drive thru lanes! During my most recent visit, I was greeted by a friendly employee as soon as I entered, and offered help! I ordered using the kiosk (because I wanted to explore the menu more), however there is an option to order at the counter. My food came out quickly, hot, and made perfectly. read more

People go through drive throughs because they're I'm a hurry. If you go through this drive through, bring a book. Slowest drive through anywhere! Won't come here again. read more

We went there because the other one near me had their ice cream machine broken. Employees were nice, food was good. Place looked to be in good shape, would go there again. read more

Came here for late night snack, got a 20 pc chicken nugget box. The price was pretty cheap for the amount we get. We got a frozen Coca Cola and it tasted awful. It was sour and tasted like a dirty rag was mixed in. When we requested to change the drink cause it tasted weird, the staff was apprehensive. Vibes were also kind of sketchy in my opinion. I would just grab to go and leave. read more

McDonald's - Fast Food Near Me - Amherst, New York

Been to this McDonald's 100 times today sat in the drive through for ten minutes one car in front of me in the inner com I was at the outer com they drove off after 8 mins I stayed but was met by silence very disappointing read more

This McDonald's was a grand surprise. A friendly welcome (thanks to employee Wali) and unusually pleasant atmosphere. All bright and new. Wali explained that it's not likely I'll find another McD like this one. Or not any time soon. Probably depends on how well the public likes the new look and feel. I have to say I liked it a lot. But I'd be interested to see what it's like if the traffic were heavy. With me and two other customers in the place, it just felt special. Table service. Yes. I placed my order and was handed a numbered marker to take to whatever table I wished. Wali, cashier/hostess, Put in my "cooked to order" request, which I learned meant that there were no sandwiches waiting to be plucked off a warming tray, but were started only upon being ordered. Whether you like McDonald's or not, adventure to 3400 Sheridan and check this place out for yourself. Ask for Wali and if you order a chocolate chip cookie, she'll warm it up for you. read more

See all

Food quality is HORRIBLE !! The burger was burnt , cold and sloppy put together . The fries were also old / cold & my apple pie was in a "McCrispy Strips" box . Please do better read more

McDonald's - "Quarter Pounder with Cheese" - Fast Food Near Me - Amherst, New York

See all

The service was amazing from the girl at the first window in which I believe she was the one who took the order and timing was in an orderly proper timely manner of fashion especially with them cooking my order fresh with the long line they had! The food was so fresh that I had that no McDonald's can ever compare to this site in quality from all the McDonald's I've ever been to in my whole life including out of state and I don't even eat McDonald's! I ordered a 6pc nugget a hot n spicy, large big Mac meal with an orange hi C. The Big Mac was for my mom and so was the shamrock shake they didn't have that I went there for initially! I understand that they were busy but I only received 4/6 nuggets which is why they're receiving 4/5 stars otherwise it would've been an easy five out five stars. It just hurt my feelings that I didn't have all 6 of something that was so juicy and crispy that I ordered! I definitely believe the whole team on this shift deserve raises for making it happen and set the standard for all McDonald's! read more

literally go to any other mcdonald's tell me why they hand me an un-mixed shamrock shake and then it's my problem and mind you they never have half the menu available you're better off going anywhere else read more

Best McDonalds in the area. Fries always fresh and delicious. Ordering on the app always helps with consistency and special requests. Always friendly service with a smile. I do not eat in however, always seems clean and inviting. read more

Once in a blue moon I will have a craving for french fries and I go to McDonald's to satisfy that craving. Today I stopped at this McDonald's and asked for a small fry and they were completely cold hard disgusting fries. But it is McDonald's and you can't worry about quality with an establishment like this. read more

My mom bought me a Shamrock shake on St.Patrick's Day and they didn't even mixed it up well it all was on the bottom of my cup. Also they take for ever to bring your food out to you and once they do bring out your food to you it's cold. The chicken nuggets are not crispy enough. Plus the ice cream machines are always down. I will never ever good back to McDonalds for anything. read more

I ordered on uber eats, and while I understand that means my food with most likely be cold my burger tasted like it had been sitting out for hours, the bun was cruncy and stiff and the meat had gone completely cold, the fries were okay. I work as a manager at another McDonald's, however I would never treat someone like I was treated when I called the store. I called to say my food was not great and explained the situation the lady who answered was completely rude and denied that there was any possibility that the food could be old. I explained that I understood but It was and she completely shut me down. she did not care for what I had to say and frankly I don't know how she still works there with the attitude she gave me. read more

If I could give a rating of zero stars, I would. I sat in the drive-through and waited, no one was in line and no one came to take my order. I went inside, there was a group of workers standing and chatting... When the girl finally came over to take my order she was very rude and acted like it was bothersome to do her job. I asked for one chicken sandwich with extra pickles and that was it. Not a complicated order ...The sandwich came with three pickles, wow how many does it normally come with? It was cold as well. On a sidenote, the app only allows you to use your points for different levels of food based on someone else's obscure opinion of what's popular. We should be able to use the points for whatever food we like, like other restaurants allow. I don't frequent McDonald's, and I would never go to this McDonald's again. For obvious reasons read more

McDonald's - This is a COLD Mcchicken with supposedly EXTRA pickles. This was terrible . - Fast Food Near Me - Amherst, New York

If there was a way to leave no stars I would - just ordered 2 Big Mac's they were so bad - total garbage. No one was even working at the counter. Terrible - and try to provide feedback a total joke! read more

Placed a mobile order and 2 sandwiches were left out and one chicken was supposed to have added pickles but instead had added big mac sauce? I called 4 times and every time it rang all the way through until it sounded like somebody picked up and didn't saying anything and hung up. Attempted to call for a solid 10 minutes and nobody would pick up the phone. So we didn't get 10$ of our order and we couldn't do anything about it. Scam. read more

McDonald's advertisement of their Chicken Sandwich Vs Actual and Reality on what the Consumer truly Receives! It's such a shame how a multi billion dollar company with an average $205.00 Stock Price per Share continues to deplete the American Consumer with diminishing foods like the one shown above to the right. But they are allowed to advertise what they cannot supply to the public in all aspects, the staff is rude across the country which sets their standards as a company. We as a country continue to allow these companies like McDonalds feed us trash instead of stopping the none-sense and drop their prices, We the People have that Power! #mcdonald #mcdonaldsallamerican #mcdonaldssuck #falseadvertising #falseadvertisement read more

McDonald's - McDonalds Crispy Chicken Sandwich - Fast Food Near Me - Amherst, New York

See all

This location is the best in the area, if you must have fast food. They are fast and always nice; my food is always right and hot. This is my favorite Mcdonald's location if that is what i am looking for food wise. read more

has to wait for fries on the side of the building they ain't busy it has been 20 minutes and i am very disappointed

The drive thru takes forever. Plus they take long time to prepare the food extremely slow.

Holy cow is this place slow. Like super slow. That's what I get for coming here. But it was close and easy. Until it wasn't. read more

McDonald's you did me dirty twice. Last two times I have ordered a large fry in the drive-through I have gotten half full. Usually a large fries enough for my two sons to split. It is absolutely ridiculous they cannot fill it the whole way. It's not like fries are on the dollar menu anymore. I might drive five minutes away to the one on the boulevard just so I can get my fill of fries. read more

McDonald's - Where's the fries? - Fast Food Near Me - Amherst, New York

See all

My name is Fox E Prized. I was knighted, so then I was Sir Prized. Seriously though, I was very Sir Prized to find that I had not already reviewed this location. They have given me so much trouble with sweet teas over the years that it is hard to give them more than a 1. And yet at times they gave me the exact sweet lovely sweet tea taste that I wanted, even in the middle of the night when other locations were closed, or under siege from Jordanian separatists. Be careful when you pull in, the driveway to get in is very odd, it's curved in different directions so it's easy to hit a curb. They should curb their curb but they don't seem to curb. Therefore I will go with a fair 3. The positives: good sweet tea sometimes and service all night. The negatives: it's McDonalds, it's McDonalds, it's McDonalds. read more

McDonald's - Fast Food Near Me - Amherst, New York

Forgot 3 out of my 5 purchased sauces in my to go order... 1 out of 5 stars dining experience

I hardly go to McDonald's. But I was craving for fries, ordered a large fries at the drive thru. when I opened the bag, it doesn't even looks like a large size. Five guys next time. read more

McDonald's - More like a medium size fries. - Fast Food Near Me - Amherst, New York

I've always had a good experience at this location! They are currently only offering drive thru service but there are two lines. The food is pretty typical but the last time I went, everything was nice and hot! They are currently giving out free food to healthcare workers and first responders up until May 5th. You get a choice of either a double cheeseburger, filet o'fish, or 6 piece chicken McNuggets plus a drink and small fries! read more

Came through the drive-thru at 1am. Was told they were currently only accepting cash. Guess I won't be ordering anything here tonight.

WHY ARE THE RATINGS SO LOW FOR THIS MCDONALDS?! I've only had good experiences here! Compared to other McDonalds, Sheridan Drive's McDonald's is by far the best. They offer great service and are kind and helpful. This is my go-to McDonald's. I always come here and mobile order or self-order on the kiosk. My food is always ready quick and my order is always right, I always leave a happy customer. read more

Just paid $4.77 for the crispy chicken sandwich. Piece of soggy chicken with 2 pickle slices on a squished bun! read more

McDonald's - a hand holding a hamburger - Fast Food Near Me - Amherst, New York

See all

Slowest McDonald's ever. I sat at the screen to order for 5 minutes and then another 10 minutes in line and not 1 car moved. This seems to be the trend for this dump. It's either time to bring in the robot burger flippers or just shut the place down. Ice-cream machine also is never working.- read more

ordered only drinks and apple slices on grubhub and it was OVER AN HOUR and they were still preparing it. idc how busy it may have been if at all but they waited until closing time and then cancel my order wasting at least 2 hours of my time vs the door dash order that took 15 mins altogether to the McDonald's on young st. not worth it, don't order from here SLOWEST MCDONALDS EVER. for those wondering yes grubhub refunded my order and gave me a $10 coupon as an apology under their guarantee rules. yay. read more

Every 3 years or so I wake up in the morning with the strong urge to enjoy a McDonald's breakfast, and today was one of those days. This morning I was craving the same hot cakes and sausage breakfast I used to eat as a child and knew one must be consumed. This McDonald's didn't have a packed drive through when we passed through this morning so we made it in and out in under 4 minutes. On top of the hot cakes and sausage I also got a hash brown (It's kind of a must honestly). The food itself is exactly what you would expect from a McDonald's, which personally I enjoyed. I have nothing bad to say about my experience this morning and I will make sure to come back here in 3 years when I crave the same breakfast. read more

McDonald's - Can't go wrong with the classic. - Fast Food Near Me - Amherst, New York

(ordered with uber eats) i know it's only a mcdonald's and one can't have too high of standards. but i payed 30 cents for extra sweet and sour sauce and i didn't even get the two that was supposed to come with my meal. then on top of that my mcchicken came without lettuce and mayo, so it's literally just a piece of chicken on bread i'm just confused UPDATE: no straw #CryingInTheClub read more

I tried to order a large coffee, a medium coffee, an apple pie, and a large french fry. I had to repeatedly state this order to the person taking the order. I had to say it at least 4 times but the woman just couldn't get it. She told me that she was "confused" and I responded that she was "Easily confused". She then told me to come to the window and again I was made to repeat the order. She then finally seemed to comprehend what I wanted and being completely exasperated, I said, "Good God!" She then slid open the window and said, "What did you say?" I then said to her face, "Good God!" She then told me "Sir, I don't have to take your order". I responded by telling her, "Then don't!" I then went in to report the incident to the manager and guess what? I had been speaking to her all along. I told her that she had no idea how to take an order. She told me that I had swore at her. I responded, "Is Good God swearing?" Then we argued and I was so angry that I did swear at her and then I left. This was the worst experience that I have ever had at Mcdonalds. I then went to another Mcdonalds nearby and the got the order the first time and further the order was cheaper! I will never ever return to the first Mcdonalds. The manager is a complete idiot. read more

Received a fraudulent charge from yelp grub hub this week for pancakes, called the phone number for service and got transferred to a fraud investigation number that did not answer the transfer. Will dispute this order 922512785583835595 read more

This McDonald's will consistently forget your order, however it is the most reliable food establishment in the Buffalo Niagara area. This location has been there for me through thick and thin, highs and lows. I spent my 21st birthday at this McDonalds. Family even flew in from Florida, and they accommodated for us wonderfully. My wife went into labor while we were picking up our daily $1 fries, and one of the workers helped her deliver our firstborn son, Donald. Although they might forget your three ranch's, they will never forget your love. read more

This place got my order wrong half the time I have been here the past 2 months. I've also lost a decent amount of money saying it's just a dollar but it actually adds up in the end. And so I had enough. Thiis place is the worst McDonald's I've been. (-1/10) One example was my order of a Oreo McFlurry but I got M&M. I'm the same purchase I also wanted a McChicken but got a McDouble. Not the same at all read more

McDonald's - Fast Food Near Me - Amherst, New York

Extremely rude staff. I presented a code at the drive thru & the woman working yelled at me. Not helpful at all.

Cashier was nasty at first but made up for it. Having a blast! Got 3 McChickens and they are quite large. My African American friend is complaining about his bacon. ITS FINE. There's enough bacon read more

McDonald's - Fast Food Near Me - Amherst, New York