I loved the staff. But unfortunately I didn't feel safe or have that great of a meal, at 8pm. I realize it's more the aera than the business - but multiple people came in to steal drinks and also try to take the tips off the counter. The food was also pretty... sad. Just a bummer for a chain that I have fond memories of. read more

Buffalo Chicken sub was so good and the DoorDash delivery was super quick, but $17 for this is crazy. read more

Jim's Steakout - Buffalo Chicken Finger Sub 12" (half of it) - Cheesesteaks Near Me - Buffalo, New York

The service was excellent. The atmosphere was very relaxed. The food was delicious and satisfying. read more

Jim's Steakout - Spicy Chicken Sandwich Regular French Fries 10 Mac Bites - Cheesesteaks Near Me - Buffalo, New York

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Haven't been to Jim's in a few years because I moved away . I looked at some recent reviews and wondered should I take a chance and revisit one of my favorite past eating establishments. I should have trusted the reviews . Wow has the food gone downhill ... way downhill . I threw it right in the garbage . Almost $30 for a large steak taco ( 4 tiny cubes of steak ), a beef and cheese burrito that was so watered down lacking any beef whatsoever , and a 8" steak hoagie that lacked flavor completely ... what the heck k happened to their steak sauce ??? I know they've changed the recipe through the years but what a complete disappointment. They literally lost me as a customer . I don't mind paying a higher cost for fast food but it better be good !!! I'm being very generous with the 1 star rating . If this is the new norm for them they'll be out if business soon . Goodbye Jim's Steak Out . read more

I grew up in the area and remember the old skool Scotties cheese steaks on Jefferson, they were legendary. Jim's sandwich is a damn good cheese steak. Whenever I go home to Buffalo I make it a priority to get 2 of them. read more

I don't order Jim's often, but when I do, it's because I'm feeling some type of way... a feeling that only a sub and some crispy fries could cure. This location is nearest to my apartment so I ordered from here for delivery recently. My order was simple: a six inch ham sub (roll double toasted, because that's the right way to do it) and a regular-sized order of fries. After ordering it took about 20-25 minutes for my food to get delivered to me which wasn't bad at all. My food came exactly as ordered, even the double-toasted roll, and they didn't go light on the toppings, which I appreciated. The fries were perfectly crisp too, which I wasn't expecting since it's usually pretty common to get soggy fries when you order takeout. Their menu is pretty extensive -- tacos, steak hoagies, chicken fingers. Whatever you're craving, they've got it, and it'll hit the spot. It's not too steeply priced either! When I order from Jim's, I'm not expecting a gourmet meal. Just a nice little dinner to cure my daylight saving's time blues. It works every time! read more

Jim's Steakout - Ham Sub 6" - Cheesesteaks Near Me - Buffalo, New York

The steak hoagies are amazing!! You can't find a better steak heavy sub anywhere else as far as I'm concerned! It is huge and very filling.

On a business trip to Buffalo, Jim's Steakhouse was recommended to me. My bf and I ordered the Jefferson (steak and sausage, cheese, onions, Jim's secret sauce) and the poutine (Colby cheese and gravy). We also got a cookie- so soft and a sugar waffle - crispy, soft, and warm. It was all delicious! read more

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First time going on a recommendation. Amazing food, and good prices for what you get. Returned the next day for another sandwich. Great customer service too. I highly recommend this place if you're in the area. read more

This place is truly sad, the atmosphere is sad and quite boring, the server was very rude and had zero patience. Food was pretty good.

On a late nite and ur very hungry ! Sometimes they do have ur order rite and then they be have attitude so then u need to be extra nice so ur not get sloppy order or someone else order read more

Hello. Thank you for taking the time to read this. Tonight, I walked in (mask on), and waited a minute for the guy in front of me to finish paying for his order. There was a tall darker skinned male working at the counter. He had twists for a hairstyle. Well, he asked if he could help me, my response was yes, and I proceeded to make my order. (12inch ham sub, on white) and he cut me off to ask me my name. So I said, Marcus and his response was whats your order. So again, I proceeded with 12 inch ham....he cut me off again. Then he said, are you picking up or you placing an order. I chuckled. I answered that I was ordering now, and I had to start all over again, as Now its becoming frustrating. In the 2 orders, I asked that the breads be triple toasted. He explained, that they may turn out burned, and I said (softly), yes I know, but anytime for the past 3 weeks, I've asked for double toasted and the bread still be soft and I don't find out until after I'm already home. Which is why this time, I came in to be sure. He made some sort of face and went to place the breads in the toaster. So, at this point I'm thinking, maybe the toaster is finally fixed, because for at least 3 weeks it wasn't (per the employees) when I called to complain. Therefore, I asked him (kindly), if he could show me the breads after the 2nd toasting. His response, in an undertone, and undermining way, was "I got it/I got you" as if he was tired and didn't want to do it. So, before he put the toast in the 3rd time, I simply asked if he could turn the bread over, because I didn't want the outside of the bread to be soft. Hence, the reason I came in in the first place. Oh boy, well he began stating how it could be burned, and I said, its on me if it does, and as a paying customer, I know how I want my bread. A young lady he was working alongside of, tried to interject to explain about the toaster, but I already knew about the toaster. She was kind. And it was a clear understanding. His body language was again, as if he didn't want to service me, and AS HE WAS SHOWING ME THE BREAD, said, "is this toasted to your liking sir"? It was stated in a very cynical way. And to help him, I said "yes, but young man, watch your tone, because you never know who you're serving." I repeated as he mumbled. You see, I had an orange hoodie on, a blue cowboys had, blue jeans and a black jacket. Perhaps, he thought I was a nobody. But I still was a paying customer, regardless. As the same young lady, gave him a simple instruction, he went to make the sandwich, and at this point I almost cancelled. But I said No, he has to understand the importance of customer service. So I watched him make my sandwich closely. What he didn't know about me, was that I'm a Bishop in the church, a pastor of my own congregation, a published author, and a radio show host on two separate networks. WJJL 1440 AM and Totally Gospel Network. And I have a nice following on social media. In the end, I hope this young man learns that his actions affect the bottom line. I don't want to see him terminated. I want to see the change in him the next time I come in. I want him to grow and become the most improved employee or employee of the month. I want him to grow and become a team leader who understands customer service and customer satisfaction. Thank you. And by the way, I hate I had to give you 2 stars, but having a bad toaster for over 3 weeks, eating a soft sub at least 3x, and dealing with tonight's attitude, at this moment, I don't see 3, 4, or 5. I pray someone from management reads this, and get back to me. read more

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If it's 3am, and your hungry, you can't go wrong with Jim's! There is a wide variety of options, the food isn't bad at all, and when you leave a tip everyone says "Thank you" (Which gave me more of a happy feeling than the Chick-fil-A "My Pleasure"). The food comes out fast, the people watching is second to none, and seriously... where else are you going to go get a chicken and waffle sandwich that late at night/early in the morning? It's like dinner and a show with all of the people coming through there! I even have a friend (from out of town) who makes Jim's her first stop when she gets to town! You can't go wrong with Jim's! read more

Food wasn't bad, but the size of the chicken tenders is a joke. I get putting small ones in a sub, but if someone ordered just tenders as a meal then they should be this small. read more

Jim's Steakout - Small tenders wasn't pleased - Cheesesteaks Near Me - Buffalo, New York

What is the purpose of this restaurant if it's not open till 4 AM like it used to be? There's no point in being open at all unless at least open until 2 AM. This is the one place that I look forward to when I come home to Buffalo and now you have to day drink!? It's brilliant food, but not sober. read more

I spent a large amount of years in my twenties going to Jim's Steak-out. This very one in fact. Countless times it was the last stop of the night. Their turkey hoagie and I were old and dear friends. So, I've been out of the area for about 12 years and I still comeback to visit. Which is what I did this last weekend. And being older it wasn't a 3 or 4 o'clock night for me. I visited Jim's at 1:30. What happened to my Jim's steak out ? This place was filthy , garbage overflowing, condiments trashed. Solo patrons that are neither eating or waiting on orders , but just seating there watching the customers. The employees couldn't be less interested in working, no standards being set or enforced. 5 employees working at 1:30 in the morning, it's not closing time and not 1 can empty the garbage or clean the eating area. My chicken finger sub was disgusting, hot sauce was everywhere, the entire thing was falling apart. I can't believe the lack of standards and unprofessionalism exhibited. The only thing more disappointing was the the food. read more

Jim's Steakout - Cheesesteaks Near Me - Buffalo, New York

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Very very slow this place is in shambles! I ordered a sub and they said it would be an hour very poor but very very good food if I was to get a sub it's very good that's for the 3 stars read more

I had this via delivery, the food arrived hot, the onion rings were crispy, the Mac and cheese bites were really good and the cheese steak was very good. Warning, do not order the 12 inch anything unless you want to share, there is alot of sammich there. I went and low balled it at an 8 inch and still only ate half. Will I order from there again? Most definitely! read more

They really need to hire constant workers, there food has really fell off due to the careless workers, hire more professional people, the steak hogue ain't the same as it was. read more

Made an order on the phone cashier was really rude got to the store cashier was extremely rude got my food was not cooked properly

steak was so unseasoned and very chewy really hate this place and they got my order wrong once

Jim's Steakout is the ultimate post party/club grub spot. To enjoy it, you have to get it when it's late night and the freaks come out. If you are from Buffalo, I can see why you would give Jim's a low rating. You have to appreciate the free entertainment you see when the liquid courage starts to kick in. This is upscale fast food at its best and it does not usually disappoint in that aspect. The stingers are really good and so are the chicken finger subs. Give it a try. read more

Idk why i keep giving this location chance after chance. but after this last experience, never again. everything was just wrong, as if they didn't even listen to me while i was ordering. got all the way home, and had to go all the way back to the location for them to remake my order and be rude about it. i'm too frustrated to even finish this review. i recommend to just go down elmwood a little further and go to the allen location. read more

Don't even bother ordering ahead. The management is horrible, disrespectful, and screws up your order. Not worth the time. Order from anywhere else for late night food. I'm updating this from my experience on the Elmwood location who said talk to the "puerto rican manager, that's not racist". In my opinion, the conscience of ordering well In Advance is to have the order ready and on-time without complaints from the workers who took the order. Also, there is a pick-up window for online/pre-order customers. However, the staff completely ignored myself, to count their tips while I asked if my order was ready and only then was I directed to enter into line with everyone else. Completely unacceptable behavior by any person no matter of the hour of night. read more

Have always loved Jim's. Ordered a chicken finger sub and I wound up getting salmonella from it. I won't be going back ever again. This location has really taken a dive unfortunately. read more

I placed an order for four items, with two small instructions. This was through a delivery service. One item never arrived, cheating me of the payment I had already made online. One item was made using ingredients I could be hospitalized for eating and that I made clear in the order instructions not to use, and I requested they add another topping and they ignored that, charging me for all of it, anyway. The bag was delivered torn and literally dripping grease. If this restaurant were an emergency room, its customers would all be dead. By the way, SkiptheDishes.com is useless for resolution. They can't handle basic complaints and don't appear to care. read more

This location is conveniently located on Elmwood across from ETS. My top Jim's dish to order is the steak deluxe fries. My God!! But unfortunately every location seems to make them slightly different. Fortunately for this location, they actually have the order right!! Golden fresh fries, with red and green pepper, onion, mushroom, banana peppers, and drizzled with Jim's famous sauce. Oh, its so DELUXE!! This location is cool because it has the bar-style dining on an island type of table top. Really cool. Can't wait to return for my fries. read more

Jim's Steakout - Loaded Deluxe Fries (Crack) - Cheesesteaks Near Me - Buffalo, New York

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This is the only Jim steakout I've ever been to where the food is presentable. I am satisfied every time I come to this location

Jim's is well known as a destination for late-night, post-bar greasy goodness. They definitely hit the nail on the head for that critical function! But Jim's also has some healthier options on their extensive menu, including salads, veggie subs, and even tacos. Definitely a great alternative to the fast food drive-through chains when you need to grab and go. You can even call ahead to make pickup even quicker. read more

If you don't love Jim's, you must 1) not be from Buffalo 2) not love delicious greasy food. Honestly, I lived around the corner from this place growing up, and every time I go back home, it is one of the places I have to eat. Warning- may have put 20 lbs on me. You don't go here for the atmosphere. The place is open til 5am, and filled with a variety of high school kids, drunk college kids, degenerates, businessmen, and randos. You go for the food. Their Chicken Finger Sub, or their Jim's Hot Bleu (Spicy with Blue Cheese) are well known staples among Buffalonians. If you want a steak sub, try the Diavlo with fried hot peppers. Is it too expensive for what it is (especially for Buffalo)? Definitely. But is it delicious, filling, and something that is uniquely Buffalo, heavy food with lots of flavor. Of all the places in Buffalo to go, this is by far the one I have frequented the most. I don't know how the staff deal with all the drunks, and scream "Thank You" with every tip, but I appreciate it! Drunk or sober, I'm going to Jim's for lunch. read more

Jim's is a pillar of the late night, less-than-sober, scene when it comes to deliciousness. You may hate yourself tomorrow, but I bet it probably has more to do with the bars you visited before Jim's and the cocktails you consumed. I visited Jim's as a college student, I visited Jim's on the night of my Bachelor party (Shhh!!!!), and I still visit Jim's when I have to go in to work an overnight shift and I want to take a sandwich. They wear T-shirt's that say "I see drunk people". They all yell thank you when you drop a decent tip and the cashier shout's "SAY THANK YOU!" It's not the Ritz. It's still amazingly good! They do have to herd a decent amount of intoxicated folks, but that's either you or it's not your problem. I love that when I wake up at 3 am and stop by Jim's on the way to work I can say "Hey I'm on my way to work..." and they reply with "He's going to work! Make his sandwich so he can get going!" and they mean it. Their clientelle may be a bit foggy, but Jim's staff is always on their game. read more

Frankly, I just don't get it. I like this place because it is always open and it is cheap. But the food isn't very good. The tacos and wraps are ok, but subs are gross. My brother had the steak sub because it seemed to be the specialty (based on name, no?) and it wasn't very good though and looked even worse. The folks working here are not friendly (not mean, just not friendly) and the woman at the register was impossible to understand. Still, I am tempted to go back to try "taco in a bag." read more

Restaurants should not accept online orders until they figure out how it works. I ordered online at 10pm Friday night. An hour later, I called (three times, before someone answered) only to be told that they "forgot" to enter my order in the system, whatever that means. But, they tell me, my sandwich is on its way. Thirty minutes later, I call again. Sorry, they say...delivery guy just left. Fifteen minutes later, I call again and they actually picked up the phone then immediately hung it up without saying anything. After that, they refused to answer the phone at all. Altogether, 1 hr 45 mins of my time wasted, sitting hungry and angry. Never received my order. Nice way to run a business, guys! read more

Came into your shop at 9:07PM on a Sunday evening and the man taking orders was absolutely awful. He was cold and unfriendly. There were no customers in the store. It wasn't busy- there was no reason to be so harsh. I am an out of town visitor, visiting family and was super excited to give you guys a try. However, I will not be back in the future. read more

The back of the workers' t-shirts read, "I see drunk people." Clearly they are not subtle in advertising to their clientel. And sure enough that pretty much describes what you'll find at Jim's Steakout. I've noticed a definitive difference between my experience at this restaurant after having had several beers. Jim's Steakout is like that really "beautiful" girl you made out with last night when you had too much to drink. I give that beautiful girl five stars but when I rendezvoused her in the daytime, it went about three stars. Overall, I give her a four and plan on meeting up with her in the future. Do yourself a favor and down a growler from The Village Beer Merchant down the street and then come in here for a nice cheesteak. She won't do you wrong and she'll leave you smiling as you fall asleep. :) read more

They give a fuck! Love it!!!! So good and the employees are very approachable and friendly. The best Jim's Steak Out by far in the area. read more

Mostly known for a late night chow down place, it really has what you crave anytime of the day. Most people come for the steak and cheese or the chicken finger or the popular stinger; it's all well and good....but I only really come for the very underrated and under appreciated by some Chicken in the Grass sub. Pure heaven in a sub roll! Juicy chopped chicken steak (chicken steak?....hmm what is that, idk it's good), fresh spinach, cheese, and an awesome peppery chicken gravy. It might be a little messy to eat, but that just means it's super good! Why are you still reading this..? Why am I still writing this...? Get over there now and grab this sub....and a few extra napkins. read more

Maybe it was the bad choice I made but not at all impressed. Neither were the other 3 friends. We stumbled in late night and quite sober in search of wings and quick finger foods. The so-called boneless wings were like chicken McNuggets or something doused with wing sauce. The wing sauce was too salty and too vinegary. I'll admit we finished an order of 20 amongst the 4 but mostly due to the size of the chicken chunks (not wings). The mozzarella sticks were OK. Service was not friendly (no demerits for this from me--you don't have to ooze insincere niceness, just do your job because I'm not here to make friends either) and waited too long to order though the workers seemed to be busy cooking. Once we ordered the food came out pretty fast however. I'll go to a bar next time if I need wings at 2 AM. read more

It was just another place to eat out at during the storm. They staff were nice enough, the food was ok and pricing was good - it was nice getting a little bit further away from the airport :) The place seemed clean enough, food was delivered in a timely manner and those veggie fries were actually quite good! read more

Perfectly crisp but fluffy fries notwithstanding, Jim's Steak-Out is actually mediocre at best if you think about logically. The steak in the subs tends to be on the dry and crumbly side, but chicken fingers, doused in hot sauce yet crunchy-coated, are sublime. Sub construction is somewhat sloppy: not even the pleasantly chewy roll can fully contain its fillings. Whatever choice of oil & vinegar, mayo or bleu cheese dressing will be plenty to mix with stringy shredded lettuce and industrial tomato. Despite all this, Jim's is there because there are times where only that sort of junk will do. It's the sort of place that maxes out at 3 Yelp stars, and that is what Jim's shall receive. read more