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    McCoy's Building Supply

    4.0 (1 review)
    Closed 7:00 am - 6:00 pm
    Updated a few days ago

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    2 years ago

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    Together Design & Build

    Together Design & Build

    (47 reviews)

    My elderly parent's water heater leaked and made a mess in their laundry room and garage. They…read morecalled Together Design & Build and Avri, the project manager, came right out. Avri was able to get them scheduled right away. He kept them informed every step of the process. Avri did a great job! Jose was our contractor. It only took him a few days to complete the job. He really took his time and did an excellent job. I would highly recommend Together Design & Build. They were prompt, professional, and the price was fair. We would definitely use them again.

    [UPDATE TO THE BELOW REVIEW: This evening (Dec. 2nd) I received a call from Ido the owner, which I…read morefound highly offensive as it came after Ido reported that I lied about my experience to the BBB. The owner refuses to take responsibility in public, while sending nicer emails in private and trying to phone . . . this is /deception/ on a stick. You do not say one thing in public and in private say "I didn't really mean that." Ido is upset this negative review and would like it gone, but is unwilling to apologize or be truthful. I'll be updating all my social media reviews according. You'll notice that there are a sudden rash of bad reviews, not just from me. Do business with this guy at your risk.] I have tried to use this company twice. Both times, appointments were easy to set-up and Maria (not sure how to spell her name) was kind, helpful, and lovely. I had a minor flood and needed a company to work with my home insurance for the repairs. "Together Design" was one of four contractors I consulted, all with excellent reviews here and on Google. Avri the project manager was courteous and helpful, and was the last estimate I needed for the insurance company. I waited some weeks, but an estimate never came. I finally called the Avri's phone number on the caling card he cave me (I think I woke him up, sounded groggy at first). Avri said that my expectation for an estimate was misguided, and that he's being doing this job for quite a while. He said that the way "Together Design" works is that they only provided an estimate once I hired them. I said this is backwards, that I am to receive estimates and select the company I felt comfortable with in consultation with my adjuster. Avri stared to make excuses, none of which addressed my concern--that to consider them, I needed an estimate. I found his customer service quite rude: he kept cutting me off, he would not listen, he was defensive, made excuses, and so on. He stressed his experience, to which I responded three other contractors have already provided estimates and I was waiting for his. Avri said estimate-first is not how they do business, but he would get an estimate to my adjuster ASAP anyway. After a few days without an estimate, I went with another contractor. Maria called to follow up, and I told her my issues. She asked if I could give them another chance, I said not at the time, as time was of the essence and I needed the work to start yesterday. Disappointing, but I was ready to move on. Flash forward five months later, and I haired a crooked contractor who I am now unfortunately suing (cannot review them yet until that suit moves forward). I remembered Maria asking if I could give them another chance, so I decided to call again. Like the first time, communication was clear, easy, and Maria was very easy to work with. I was asked if I wanted to work with Avri again, and I said absolutely not given how poorly he handed the first time. Days later, however, I received a phone call and Maria said she was "calling with news." After she shared with the project managers my videos and photographs, they concluded my "scope" of my project was "not a good fit." I asked if it was "too small" or "two large" of a job. She said, "uhhhh . . . legally I can't say." I found this quite odd. She apologized, expressed wanting to help, but it was not something they are willing to do. I asked again why, and she would not say. Perhaps it was because I did /not/ want to work with Avri, but another PM. As I was about to post this review, I received a message from "Ido" who said their company /only/ takes on remodels from "start to finish." This was the first I have heard this excuse, it's certainly not mentioned in their advertising. If this were truly the case, I should have been told this upfront so I did not waste my time again. Maria asked I give them a second chance, and I did. This is a private business, and it's their right to turn down any client. Absolutely. It's also my right to report my experience. I'm trying to be careful not to be too judgement, but not being "legally" able to tell me why they wouldn't take the job the second time appears deceitful, as does "Ido's" explanation they /now/ only do start-to-finish remodels. Your milage may vary.

    ATX Remodeling

    ATX Remodeling

    (34 reviews)

    We are having to delay our remodeling project till next year, so I may update this review at a…read morelater date, but the responsiveness and customer service of ATX Remodeling already deserves a resounding 5 Stars! Koren was super pleasant to work with all around. Fast, clear communication before the initial meeting. A lot of a great ideas during the initial meeting, for how to keep our project within budget, and where it was worth splurging or dialing back. We had requested a bid on two main projects (Kitchen and Primary Bathroom) and help deciding the scope for the remainder of our projects (Flooring, Guest Bath, Office, Patio, Etc.). We were shocked by how much of the "bonus" projects we could fit in, and yet felt very confident with Koren's insights that these were realistically within our budget. The formal quote came in REALLY fast after our meeting, and was very easy to follow and extremely fairly priced. Was very impressed with how quickly they were ready to begin the work, and the forethought of asking us if we planned to "live-in" during the remodel vs. get an AirBNB or the like. We hadn't even thought of that. Would have been very confident in moving forward with ATX Remodeling. Especially as Koren had so many examples of the type of elaborate communication and oversight we would have at every stage of the process.

    Great job, great Company!…read more Recently, my wife and I interviewed many different Bathroom remodelers in the Austin area. We chose ATX for a good reason. Michelle and team did a fantastic job and put our vision into reality My wife and I love our master bathroom remodel. Give Michelle a call you won't be sorry This company is prompt, responsive, and courteous They get the job done TDC

    McCoy's Building Supply - buildingsupplies - Updated May 2026

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