The owner of this company, Rod, got right back to me within minutes. I was a little panicked…read morebecause my pool wasn't operating properly and I was about to have a large pool party. Despite the fact it was after hours (evening before the party), Rod actually spent 20 minutes with me via FaceTime to diagnose the problem, assist me with repairing a valve and priming a pump. He provided me with specific instructions and he was able to get everything working again all via FaceTime. HE DIDNT CHARGE ME ANYTHING! He was sympathetic to my time critical situation, and he genuinely wanted to be helpful. He would not accept any money despite my insistence. You just don't see this type of authentic integrity anymore. Excellent work ethic, extremely knowledgeable, quick response, and he didn't feel right charging me simply because he wasn't there in person. The FaceTime instruction was extremely educational and his thorough step-by-step guidance was spot on. He was very patient with me. Other companies said it would be $475 just to come out and take a look. This is the only company I will use for all my future pool service needs. Hard to find people like Rod these days. Thank you!!!

A couple weeks ago, I needed my sand filter recharged. Island life responsive to my quote requests…read moreand many questions (who knew there were so many variables to a sand filter recharge?) In the end, they were also super flexible with my schedule and needs. They did a fantastic job and answered all my questions while here, even going so far as to explain all the parts and operation of the sand filter midway through the process. I appreciate all the help, flexibility and information!

Owner got back to me promptly and was very professional. Will definitely be recommending in the…read morefuture.

Great communication and great service! Will be using their services again. Craig was great to work…read morewith.

We happened to get a flyer on our car after purchasing a house that had a pool in desperate need of…read moreattention. We called and spoke with Alex who showed up on time and went to work determining what all needed to be done to get the pool back in shape (repairs and cleaning). He provided a us with bid but we wanted to get a couple others. When we finally got two other quotes, Alex was almost 25% cheaper. Even though his company is relatively new, we decided to give him a shot. We are so glad we did...the pool is sparkling and the equipment is running great! We couldn't be happier!

From the owner: At AZ State 48 Pools, we pride ourselves on delivering reliable, honest, and professional pool…read moreservice across the Valley. From weekly maintenance to repairs, our goal is to keep your pool sparkling clean without hidden fees or surprises. Your pool, our priority.

We couldn't be happier with Refresh Pools AZ! After moving into our new home, our pool was in rough…read moreshape and desperately needed some expert attention. Dannee completely transformed it. Refresh Pools AZ is a wonderful husband and wife team, and it really shows in the level of care and pride they put into their work. From the very beginning, Dannee was incredibly knowledgeable, professional, and thorough. She took the time to explain what needed to be done, communicated clearly throughout the process, and went above and beyond to revive our pool. The difference is remarkable. It went from looking neglected to crystal clear. What impressed us most was the pride Dannee takes in her work. She didn't just do the minimum. She genuinely cared about restoring our pool the right way and making sure everything was perfect. It's rare to find someone who combines expertise, reliability, and exceptional customer service the way she does. If you're looking for a pool company you can truly trust, I highly recommend Refresh Pools AZ. Supporting a local family owned business that delivers this level of quality makes the experience even better. Dannee and her husband exceeded every expectation, and we're so grateful to have found them. We look forward to working with them for years to come. Five stars without hesitation!

These guys are amazing! I was very impressed by how much they know about pools. My pool was not…read moreworking at all and they replaced my sand filter with cartridge, Fixed skimmer, leveler, and now working on popups. I honestly have never see seen such knowledgeable pool experts . I highly recommend them!

I'm happy I made this choice! Agua pools is very professional and does a great job cleaning the…read morepool. Thank you for your service!

Wow! From their communication and service- A+! I had a minor repair that needed done! They quickly…read morequoted me and scheduled service! The tech was awesome, quick and friendly too! I will definitely use them again!

Had a great experience with Aaron and K & K Pool service. Was very good on communication, provided…read moregreat service at a good price. Knows pool equipment and how to service the equipment. Awesome experience all around. Thanks very much K&K/Aaron!

Last year (at the end of May), this company replaced the motor on my pool pump and charged me $660…read morefor the repair, which included a 1-year warranty on the motor. At the time, a complete pump replacement, including labor and taxes, was around $1,600. Fast forward to this year: the motor failed less than 1.5 months after the warranty expired. Given how close the failure was to the warranty period, I contacted the company hoping they would offer some goodwill assistance or a reasonable discount. Instead, I was quoted between $2,150 and $2,800 for a replacement, depending on the model and horsepower, with only a $100 discount offered. What makes this especially frustrating is that the 1.5 HP pump model they quoted is available online for around $1,150. The pricing difference feels excessive. Based on my experience, I would be very cautious about using this company for repairs. I understand warranties have limits, but I expected better customer service and a more reasonable resolution given that the motor failed so soon after the warranty expired. Unfortunately, it left me feeling that the focus was more on maximizing revenue than on building long-term customer relationships.

Was flexible during planning and installation. However, was unresponsive when asked to check a…read moreminor post-install leak.

They responded quickly, on time, professional and polite! Did a great on a full clean of my hot…read moretub-explained everything clearly. Would definitely recommend this company!