Hmmmmm. Sold me new salt-cell that needed additional parts to install. Another $200 and a few days…read morewith down system. A bit mom & pop and substitute staff working while the owner was out. Flakey or just bad timing.... Hard to say. Also recommended their "favorite" installer who told me free install ( also had him price out total pool remodel) then he never came back but did give me a poorly drafted quote of over $26K as I recall but then he vanished....

We needed a new motor for our pool pump. They had exactly what we needed, for the price we wanted,…read moreand even provided installation service. The installer arrived early, got the job done quickly and all is well. What else can I ask for? Thank you for being great!

I previously drained my diving pool as it was green. Paid another company to get it back to safe…read morelevels of chemicals. Let's just say they poisoned my pool. Drained it again, brought in Orange Tree Pool service. They recommended some sort of chemical wash to get rid of all the chemicals the previous company dumped in. I approved. Refilled the pool again after they were done. Sparkling blue!! I hired them for monthly service and have never been happier!

Absolutely horrendous. Vanessa apparently is speaking for the owner of this business but there is…read moreno way a company owner speaks to people the way I was just spoken over and disrespected. This company damaged our property with their carelessness and will not speak with me to make it right. I am appalled that not only do they just send a random man into my backyard without knocking on our door saying it's not our normal guy and not to be alarmed, he also couldn't be bothered to CAREFULLY pull our personal property out of our personal pool, he then didn't care enough to not throw it onto a cactus and pop a $350 inflatable on a holiday weekend, he didn't even care to put it all back in the pool! This woman is a representative of this company that I would never trust around me or my things again and this is still my property as long as I am paying for it, which I am. I am a long term renter and it was MY PERSONAL PROPERTY that was careless any damaged, not the house so refusing to speak to me is insane and childish and unproductive. Absolute classic example of how professionalism, care, and respect are no longer shown and I will no longer allow my money to go to companies like this even if it's through a property manager. UNREAL. UNPROFESSIONAL. DO NOT HIRE.

Ken & Derrick were super friendly willing to share their expertise so I can get my pool up to peak…read moreperformance prior to the summer swim season. Spent over 30 minutes discussing resolutions to the issues I provided and exposed me to maintenance items that I had been neglecting. Also, priced filtration and why the switch would save me $$$ in the long run. Never pushy, and had quality answers for all my questions. Both, very straightforward and honest, never pushy. The kind of people you like to do business with. The reviews you read are real, they actually are that way. Friendly, helpful and honest.

Marlin pools was knowledgeable and responsive. They replaced…read moremy pump motor and repaired my pool vac and now the system works great with no leaks. Daniel, the tech, answered my questions and knew what he was doing. I will use Marlin pools in the future.

Blue water pool & chemical company is really amazing. They provide amazing customer service. Andrew…read moredoes our weekly service and he is dependable, responsible, respectable man!! We would highly recommend this company

Being self employed myself, I'm not one to fire companies without giving ample opportunity to fix…read moremistakes. In this case it was a complete waste of time and effort. The concerns fell on deaf ears. Pool never got backwashed in months of service, even after requesting this multiple times. Skimmer basket debris dumped on pool equipment rather than trash. Main drain basket never dumped. Pool not brushed. Leaves left in bottom of pool. Pool guys were just lazy and corners cut. Think twice before using this company for your pool.

Completely left me hanging, told me someone would be out for a repair, no one showed up. Didn't…read moreeven let me know someone would not be coming out and completely ignored text messages when I reached out for updates. Terrible communication, completely unreliable. There are hundreds of pool companies. Don't waste your time with this one.

The owner of this company, Rod, got right back to me within minutes. I was a little panicked…read morebecause my pool wasn't operating properly and I was about to have a large pool party. Despite the fact it was after hours (evening before the party), Rod actually spent 20 minutes with me via FaceTime to diagnose the problem, assist me with repairing a valve and priming a pump. He provided me with specific instructions and he was able to get everything working again all via FaceTime. HE DIDNT CHARGE ME ANYTHING! He was sympathetic to my time critical situation, and he genuinely wanted to be helpful. He would not accept any money despite my insistence. You just don't see this type of authentic integrity anymore. Excellent work ethic, extremely knowledgeable, quick response, and he didn't feel right charging me simply because he wasn't there in person. The FaceTime instruction was extremely educational and his thorough step-by-step guidance was spot on. He was very patient with me. Other companies said it would be $475 just to come out and take a look. This is the only company I will use for all my future pool service needs. Hard to find people like Rod these days. Thank you!!!

Shelby provides excellent customer service. He is always…read morevery cheerful and helpful. David Mowry

These folks are amazing! They do a great job tending to the pool and spending whatever time is…read moreneeded to make it perfect, week in and week out. In our nearly 13 years owning homes with pools, Love Pool Care is the best -- hands down.

We have been with Island Time for 15+ years. During this time, I have found their service to be of…read moregreat value, consistent, diligent, honest, and caring. Specifically, the pools cleaners assigned to us (Larry, Kyle) have always taken time to converse with us about pool/pump/cleaning, issues which help us save time and money. Their service department is also exceptional. Recently (this week), I had a service technician (Scott) solve a problem in minutes after I had spent hours trying to address. Thank you, Scott. Yes, Island Time works for us and will work for you.

Honestly do not do business with them. I wish I'd read these reviews, but they are 100 percent…read morecorrect. Not only do they break equipment and intentionally create issues so they can "fix it" they completely take advantage of their customers. Additionally, I've had 0 - I mean 0 consistency on the individual who would clean my pool. It's extremely uncomfortable to see a new person outside my door (entering my gate unannounced) every single time they come out. Additionally, service days were NEVER consistent. RE: Cost. I agreed to pay more because I thought they were a premium service. What a joke - my pool never had so many issues. They overcharge for the market and the value is definitely out of scope. They upcharge every single chemical by nearly criminal amounts (and again it's a MYSTERY what you're being charged). They have 0 communication with their customers and apparently have expectations they don't communicate. It's apparent they're running a scam and really... truly... don't care about what happens to your pool - because they'll CHARGE you to fix it. I promise you, this company is a complete scam that hides behind a wall with 0 etiquette or customer service - completely rude and aggressive in their approach which is unreal coming from a business. As a professional myself who deals with customers, I could never (ever) imagine taking they approach they take when presented with issues or concerns. I agree with Buster... RUN... don't walk. ** Please DO read the other comments about "billing" - they charge $40 on an unclear turnaround expectation with NO INVOICES or NO NOTIFICATION on charges. You're BLINDLY charged - truly! And if you're NOT allowing automatic payments so they can rip you off with 0 documentation they will assess unreal fees that they NEVER explain or document. It's a complete nightmare.**

Initially installed my new filter. Said they would come back and show me how to clean it - sure I…read morethought. Six months later I called, and sure enough Daniel came out and walked me through the whole process - no charge. So when I thought the impeller was blocked in my motor, you know who I called. Responsive and job done beautifully. Only reason I did not click a value rating is I do not know what a standard service visit fee is. But I think I got great service.

Everything! Cleaning, flushing, light repair, always on time, courtesy! Pool looks amazing, always…read moresparkling!