COVID protocols are in place: a hand sanitizing is station at the entrance, staff wears masks, stickers are on the floor for social distancing, every other table taped off and a mask sign at the entrance.
Got the Rachel sandwich with Mac-n-cheese, tomato & cucumber salad, famous tea and chocolate chip cookies. Asked for toasted, marbled rye. The first order was barely toasted and Karen offered to remake the sandwiches for us. The second came with the same barely toasted bread and this time without the pickle. Karen realized the mistake and offered to remake the sandwich again. We declined. She apologized and refilled our drinks, brought us a to-go box and gave us personal attention.
Ordinarily, I would give a rating of two for a a two-time problem order. But Karen was so 'pancake-flipping' good to us and our sandwiches were gorgeous and piled high, I wanted to reflect my full experience more accurately.
The Rachel is basically a smoked turkey Reuben and a favorite of ours wherever we go. This sandwich was 'pregnant' - it had a bulge in the middle of turkey piled high, with Swiss cheese, Thousand Island dressing and sauerkraut on marbled rye. It was served cut down the middle and the cross section showed the smoke discolored edges of the turkey and layers of delicious, wet fillings.
My tomato & cucumber salad was chopped to a manageable size. Not messy to eat. It was a little heavy in the red onion - but I enjoy onion. The dressing mellowed the sharpness of the onion to almost 'pickle stage.' I could have eaten a double order!
The Mac-n-cheese arrived warm, creamy and satisfying. It could have used a little pepper. (Condiments like salt and pepper are no longer on the table.)
The cookie came Saran wrapped. It was crispy, soft and chewy, all at the same time. The chocolate chips were 'melty' and it was a superior cookie all-around!
McAllisters is famous for their tea, sweet & unsweet and even better with a big hunk of lemon. Tea was fresh brewed and pretty in the clear cups. There was no cloudiness at all. We got refills to go (actually fresh, new cups.)
It was a nice dinner for us and we plan to ask for Karen the next time we come in. read more