Ordered subs online and picked them up in store. When I got home I discovered they had completely screwed up my order -- wrong bread, wrong toppings, sizes of subs wrong. For what you have to pay for jersey mikes food I would expect them to be able to get the instructions right ! Last time I bother with this place !! read more

Great service. Customer interaction was very engaging. Fast and friendly. Very clean store. Veggies were fresh and sandwiches were delicious. read more

Do not order here they are incompetent and don't know BLT stands for bacon lettuce tomato!!!!! this happens every time I order here it's sad

For a long time I thought of this place as "that business next to Five Guys" and neglected to give it a try. Last week not feeling up for a burger I stumbled in here and man I am glad I did. For about $11 you can get a really solid Philly cheesesteak. The sandwich I got was super filling and cheaper than the burger next door. Pro tip: If you like veggies (LTO) on your steak and cheese you have to ask for it. It is not standard but they were happy to add it at no cost. read more

Quick stop for lunch. Location was easy to get into and get out of. I ordered the Big Kahuna and it was awesome! Fresh bread and ingredients. I was greeted promptly when I entered and the staff was super friendly. During down time I saw them cleaning which was great to see. They got super busy shortly after I arrived however they handled the crowd very well. I'd definitely recommend this location. read more

Things could move along faster here, for sure, but that Philly Cheesesteak is surprisingly delicious. The shop layout obviously wasn't designed with COVID on mind, but the way the tables are shoved up against the counter makes it impossible for customers to be in any sort of formation that isn't crammed up against each other. So much for social distancing. Next time I'll see if I can order ahead for pickup. read more

Wonderful first time experience. Friendly staff and great food. Impressed that management helped with trash and other task to keep it clean. Will definitely go there again. read more

Service is subpar. And that's being generous. I know I've gone to different occasions being the only one in the restaurant and sit. This is because they are making sandwiches for online orders. I will not be coming back here even though it's my favorite sandwich. read more

By far the best subs around. The store is always clean, the young staff is wonderful, friendly and always working hard. No complaints and we eat here all the time! Love it! read more

Visited Jersey Mike's new store 8n Staunton Virginia today. Very friendly staff very patient while I decided. I ordered one sub, the Italian style one, I asked for a large one and it was referred to as a Giant. My sale was rung up and the cost was 18 dollars and some change. It was good, but no way worth 18.00 Glancing up at 5he prices when I ordered, I saw a price of just over 9.00 for what I thought I was getting. So, please be careful when you order a sandwich. Maybe double-check the price before you order. read more

Opened recently. Sandwich bread was dense and freshly made. "Slam good!" Best sub shop in the area. Ordered a giant sized turkey and bacon with the fixins, including vinegar and oil. On app, I was able to request it cut into thirds and sung over. (Everybody loves a happy sandwich maker.) Because of the wet toppings, the sandwich was a bit wet right out of the wrapper and meant I shouldn't try to save for later. So, I'll order a smaller size next time. I'll definitely be back. read more

come on fellas , get your act together. Went this evening and try your resturant again. Guys were more interested in talking to each other and ignoring the paying customers. The employees have to get in their minds that this not normal times and sanitation is number one priority. Not move finished sandwiches down the counter without wrap paper under the sandwich, your spreading any virus right down the line. There was lettuce and other debris in the wrapping section and he layed a used knife with mayo on it in the wrapping section. Come on fellas you got a nice shop, get it together and treat customers with safe and healthy standards. read more

BEWARE JERSEY MIKES COUPON SCAM! This restaurant mails out coupons. When you go into the store to use them, they pretend to honor them by scanning the coupon, but the cash register does not recognize the scan. So you are charged full price. When you ask why the coupon was not deducted, instead of refunding you the overcharge they simply try to give you another coupon. They refuse to refund the overcharge. This is all a scam to get you into their restaurant and buy something full price. THIS IS ILLEGAL. THIS IS FALSE ADVERTISING. THIS IS A SCAM!!!! DON'T FALL FOR IT! read more

Good sub. My favorite of all the sub shops around. Small store but great service. Has about 8 tables to sit at

Great philly cheese steak sandwich. Fast service and decent prices. Their Italian sub is very good but philly is the best.

Tony took care of my baseball team (Winchester Royals) after a DH against Waynesboro. He feed the whole team at 10pm. We appreciate you! Go support them! read more

3 visits now, and 3 excellent meals. The subs, particularly the Roast Beef subs, are fabulous. The staff are enthusiastic, courteous and fast. Definitely worth a visit and an excellent addition to Waynesboro. read more

This location has the best staff. Not only do they make delicious subs, they are super friendly. Very respectful young men and women working here. read more

Extremely bland sandwiches. And RIDICULOUSLY overpriced. The local mom and pop Italian restaurants offer superior subs at around HALF the price. read more

This location is new and I am giving two stars for the inability to place an order by calling or online. They open at 10 am (according to website). No one answered when I attempted to call at 10:30. I tried to place an order for pick-up through the website. It said that ASAP would be a 45 minute wait. That is way too long to wait for a sandwich. I did not go into the store to order in person because of the mask mandate. If they are too busy to answer the phone and it takes 45 minutes to make a sandwich if you order online, I did not want to stand in the store with mask on waiting for food. I hope they get a better system going. I was really looking forward to having a Jersey Mike's sandwich. read more

I've only ordered through door dash but I've ordered 3 times since they opened because it was so good. They're also one of the faster businesses I've experienced with Door Dash. read more

Poor customer service. Ordered one small sub. The person behind me ordered 4 giant subs of the same type as I ordered. The sandwich maker made all five, my small sandwich and his 4 giant sandwiches at the same time making me wait 10 minutes instead of making my sandwich and getting me out the door and then making 4 giant subs. It made it easy for himself, but made me wait. Not going back since they don't care about customers.... read more

went to this location and staff was very unprofessional 2 of them were watching football and not helping customers at all and telling customers to wait for the team member cooking to come take there money for there subs because they were busy the team member who was cooking was performing all of the work the meat slicing and sub assembly and checking customers out when my wife and pulled in 2 of the team members were outside throwing football in the parking lot read more

They have amazing subs and all the right toppings. Love the service we get and our orders are always 100% correct.